Canny + Heartbeat Integration

Integrate Canny to Heartbeat in one click, or tell Integrately AI how you want each post handled. Turn feedback into community conversations, invite active users, post updates in channels, and notify teams instantly.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Canny
    Post is created in Canny Instant
  • Canny
    Post status is changed in Canny Instant
  • Canny
    Post JIRA issue is linked in Canny Instant
  • Canny
    Comment is created in Canny Instant
  • Canny
    Vote is created in Canny Instant
  • Heartbeat
    User is joined group in Heartbeat Instant
  • Heartbeat
    User is completed course in Heartbeat Instant
  • Heartbeat
    User profile is updated in Heartbeat Instant
  • Heartbeat
    User is join in Heartbeat Instant
  • Heartbeat
    User is created in Heartbeat
  • Heartbeat
    Thread is created in Heartbeat
  • Heartbeat
    Event is created in Heartbeat
Arrow Right
2.
  • Heartbeat
    Invite users in Heartbeat
  • Heartbeat
    Add user to group in Heartbeat
  • Heartbeat
    Find user in Heartbeat
  • Heartbeat
    Deactivate user in Heartbeat
  • Heartbeat
    Remove user from group in Heartbeat
  • Heartbeat
    Send direct message in Heartbeat
  • Heartbeat
    Create thread in Heartbeat
  • Heartbeat
    Create group in Heartbeat
  • Heartbeat
    Create event in Heartbeat
  • Heartbeat
    Create channel in Heartbeat

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Ready Workflows Ready Workflows for Canny + Heartbeat Integration

Turn feedback posts into community threads, invite active users, notify teams, and update member profiles, all in just one click.

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Connect more apps to your Canny + Heartbeat flow

Extend your feedback and community workflows by connecting your favorite productivity and communication tools. Pick a combination and activate it in one click.

Canny
Heartbeat
+
SlackSlack (4)
+
NotionNotion (3)
+
Jira Software CloudJira Software Cloud (3)
+
HubSpotHubSpot (3)
+
ZoomZoom (3)
+
Google DriveGoogle Drive (3)
C
H
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Create a Heartbeat thread for every new Canny post, and notify your team in Slack
New Canny posts instantly generate a Heartbeat community thread while notifying your team in Slack, eliminating manual cross-posting.
C
H
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Send a Heartbeat direct message for every new Canny comment, and alert your team in Slack
Every Canny comment triggers a Heartbeat direct message and a team alert in Slack so discussions never stall.
C
H
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When a Canny post status changes, create a Heartbeat event and notify your team in Slack
Status updates in Canny trigger Heartbeat events and instant Slack announcements to keep everyone informed.
C
H
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Use ChatGPT to summarise every new Canny post, create a Heartbeat thread, and post the brief in Slack
AI summarises new Canny feedback before posting a structured thread in Heartbeat and briefing your team in Slack.

Supported triggers and actions for Canny and Heartbeat

Mix and match to build the exact automation you need

Canny
Canny Triggers & Actions
Instant
Post is created in Canny
Triggers the automation when a new post is created
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Instant
Post status is changed in Canny
Triggers the automation when the status of a post is changed
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Instant
Post JIRA issue is linked in Canny
Triggers the automation when a JIRA issue is linked to a post
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Instant
Comment is created in Canny
Triggers the automation when a new comment is created
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Instant
Vote is created in Canny
Triggers the automation when a user votes
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No action is available
Heartbeat
Heartbeat Triggers & Actions
Instant
User is joined group in Heartbeat
Activates when a user joins a group
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Instant
User is completed course in Heartbeat
Detects when a user finishes a course
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Instant
User profile is updated in Heartbeat
Triggers when a user updates their profile
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Instant
User is join in Heartbeat
Captures when a user joins a platform
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User is created in Heartbeat
Triggers the automation when a new user is created
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Thread is created in Heartbeat
Triggers the automation when a new thread is created
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Event is created in Heartbeat
Triggers the automation when a new event is created
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Invite users in Heartbeat
Sends out invitations to selected users to join your platform
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Add user to group in Heartbeat
Adds a user to a group
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Find user in Heartbeat
Locate and display user information with
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Deactivate user in Heartbeat
Disable user access and permissions
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Remove user from group in Heartbeat
Removes a user from a group
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Send direct message in Heartbeat
Sends a private message to a recipient
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Create thread in Heartbeat
Creates a new thread
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Create group in Heartbeat
Creates a new group based on particular criteria
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Create event in Heartbeat
Adds a new contact to the contact list
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Create channel in Heartbeat
Creates a new channel
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What can you automate with Canny + Heartbeat?

Turn manual feedback collection and community announcements into smooth, automated workflows.

What you can automate?
🚀
Convert feedback posts into community threads instantly
Turn every new Canny post into an active discussion thread in Heartbeat the moment it is submitted. Keep your community talking about the latest product ideas without manual cross-posting.
📝
Capture every submitted comment and vote detail
Map all available Canny comment and voting data directly into Heartbeat messages and community groups. Ensure no customer sentiment or interaction gets left behind in siloed tabs.
🔔
Notify the right team members the second feedback arrives
Alert your product and community teams immediately when a high-value post or comment is created in Canny. Ensure rapid response times for important customer suggestions.
🔀
Route community engagement based on post categories
Trigger different Heartbeat actions depending on the specific tags or properties submitted in your Canny feedback form. Send bug reports and feature requests to the right community channels automatically.
🔄
Keep community channels updated as feedback progresses
Automatically update Heartbeat events and threads whenever a Canny post status changes from under review to completed. Keep your members aligned with your actual product delivery.
👥
Segment active users into targeted community groups
Automatically add users who vote or comment in Canny to specific Heartbeat user groups. Build tailored spaces for your most engaged customers and advocates.
📅
Schedule community events around milestone updates
Create Heartbeat events or coordinate live review sessions when key feature requests reach completed statuses in Canny. Bring your community together to celebrate shipped releases.
🔌
Extend your Canny flow to Slack and other apps
Push automated Canny and Heartbeat data onward to Slack, Notion, or Jira for complete cross-functional visibility. Connect your core feedback loop to the rest of your daily software stack.
And much more...

Who is Canny + Heartbeat integration for?

Product and community teams streamlining feedback loops, member engagement, and cross-functional visibility without manual tracking.

Product Managers
Product Managers
Community Managers
Community Managers
Customer Success Leads
Customer Success Leads
Founder-Led Teams
Founder-Led Teams
Engineering Operations
Engineering Operations
Customer Support Specialists
Customer Support Specialists
📈
Product Managers
You're reviewing feature requests across multiple channels but your community threads only update when someone manually copies posts over, so your roadmap discussions are always out of sync — with this integration, every new Canny post creates a Heartbeat thread instantly and your feedback loop stays current.
Community Managers
You need to spark member discussions fast when new ideas arrive, but finding out about feedback days later kills engagement — automating both apps means every Canny submission immediately triggers a Heartbeat community conversation so members can connect right away.
🤝
Customer Success Leads
You answer to key clients who want visibility into their feature requests, but manual status updates take hours away from relationship building — connecting these apps means every Canny status change automatically updates your Heartbeat channels and keeps stakeholders informed.
📊
Founder-Led Teams
The volume of user commentary is too high for anyone to keep up by hand across multiple separate dashboards — integrating these apps means every vote and comment flows directly into your community hub without manual data entry.
🛠️
Engineering Operations
You own the next technical step and depend on product leads to hand over validated user requests, but crucial context often gets lost in transit — this integration means every linked JIRA issue and Canny update synchronises cleanly into your workspace.
🗂️
Customer Support Specialists
You need a reliable history of user feedback and keep finding gaps where reported bugs weren't logged in community discussions — automating both apps means every comment and post is tracked reliably across your entire stack.
Our team

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Why choose Integrately to automate Canny + Heartbeat

Build and manage your Canny + Heartbeat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Canny + Heartbeat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
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Connect Accounts
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3
Automation is ready
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Frequently Asked Questions

How do I connect Canny to Heartbeat?
Frequently Asked Questions
You can connect Canny to Heartbeat instantly using ready-made workflows on Integrately. Choose your triggers, connect your accounts with 1-click setup, and use Integrately AI to customise your feedback and community sync.
Can I automatically create a Heartbeat thread when a new Canny post is added?
Frequently Asked Questions
Can I connect Canny, Heartbeat, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Canny and Heartbeat?
Frequently Asked Questions
How are Canny posts and comments synced to Heartbeat?
Frequently Asked Questions
Can I manage Heartbeat user groups based on Canny activity?
Frequently Asked Questions
Do I need coding skills to automate Canny and Heartbeat?
Frequently Asked Questions
Is the Canny and Heartbeat integration free?
Frequently Asked Questions
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You Can Also Connect Canny or Heartbeat With 1500+ Other Apps

Canny
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Heartbeat
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Sync Heartbeat with communication platforms, analytics tools, and member directories to manage your community.
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