Workbooks CRM + CallRail Integration

Integrate CallRail to Workbooks CRM in one click, or tell Integrately AI how you want each phone call handled. Log calls, create sales leads, update organizations, and trigger follow-ups automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Workbooks CRM
    Person is created in Workbooks CRM Instant
  • Workbooks CRM
    New sales lead is created in Workbooks CRM Instant
  • Workbooks CRM
    Credit note is posted in Workbooks CRM Instant
  • Workbooks CRM
    Invoice is complete and its status is posted in Workbooks CRM Instant
  • Workbooks CRM
    Task is created in Workbooks CRM Instant
  • Workbooks CRM
    Product is created in Workbooks CRM Instant
  • Workbooks CRM
    Meeting is created in Workbooks CRM Instant
  • Workbooks CRM
    Marketing campaign is created in Workbooks CRM Instant
  • Workbooks CRM
    Case is created in Workbooks CRM Instant
  • Workbooks CRM
    Organization is created in Workbooks CRM Instant
  • CallRail
    Phone call is completed in CallRail Instant
  • CallRail
    Phone call is updated in CallRail Instant
  • CallRail
    Phone call is started in CallRail Instant
  • CallRail
    Outbound call is completed in CallRail Instant
  • CallRail
    Form is captured in CallRail Instant
  • CallRail
    User is created in CallRail
  • CallRail
    SMS is sent in CallRail Instant
  • CallRail
    SMS is received in CallRail Instant
  • CallRail
    Company is created in CallRail
  • CallRail
    Session tracker is created in CallRail
  • CallRail
    Source tracker is created in CallRail
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2.
  • Workbooks CRM
    Search customer order in Workbooks CRM
  • Workbooks CRM
    Update organization in Workbooks CRM
  • Workbooks CRM
    Create marketing campaign member status in Workbooks CRM
  • Workbooks CRM
    Search marketing campaign status in Workbooks CRM
  • Workbooks CRM
    Search marketing campaign in Workbooks CRM
  • Workbooks CRM
    Create customer order and line items in Workbooks CRM
  • Workbooks CRM
    Search organization in Workbooks CRM
  • Workbooks CRM
    Update customer order in Workbooks CRM
  • Workbooks CRM
    Create marketing campaign member in Workbooks CRM
  • Workbooks CRM
    Search marketing campaign member in Workbooks CRM
  • Workbooks CRM
    Update marketing campaign member in Workbooks CRM
  • Workbooks CRM
    Search sales lead in Workbooks CRM
  • Workbooks CRM
    Update sales lead in Workbooks CRM
  • Workbooks CRM
    Update person in Workbooks CRM
  • Workbooks CRM
    Create task in Workbooks CRM
  • Workbooks CRM
    Create case in Workbooks CRM
  • Workbooks CRM
    Create customer order in Workbooks CRM
  • Workbooks CRM
    Create organization in Workbooks CRM
  • Workbooks CRM
    Create person in Workbooks CRM
  • Workbooks CRM
    Create sales lead in Workbooks CRM
  • Workbooks CRM
    Search person in Workbooks CRM

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Ready Workflows Ready Workflows for CallRail + Workbooks CRM Integration

Capture phone calls, create sales leads, update organisations, log tasks, and send follow-ups, all in just one click.

Most popular automationsmost-popular-automations
CallRail + Workbooks CRM Integration

Create Workbooks CRM contact for new CallRail form

When someone completes your CallRail, a new contact is automatically created in your Workbooks CRM. This way, you can quickly follow up with the form and turn them into a customer!

Plus, all of the information from the CallRail is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a CallRail - Workbooks CRM integration set up makes it easy to manage your customer relationships and grow your business.
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CallRail + Workbooks CRM Integration

Create Workbooks CRM contact for new CallRail contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this CallRail - Workbooks CRM integration, anytime a new CallRail contact is created, an Workbooks CRM contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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CallRail + Workbooks CRM Integration

Create Workbooks CRM task for new CallRail form

It's important to stay on top of your customer relationships, and one way to do that is to create Workbooks CRM tasks for new CallRail forms received. This way, you can follow up with your customers in a timely manner and ensure that their needs are being met.

Plus, by having a system in place for managing customer relationships, you'll be able to more easily scale your business as it grows. So go ahead and set up that Workbooks CRM task for new CallRail form received today - your customers will thank you for it!
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CallRail + Workbooks CRM Integration

Create Workbooks CRM task for new CallRail contact

In CallRail, when you create a contact, it automatically creates a task in Workbooks CRM for that contact. This is a great way to keep track of all your interactions with each customer. You can also see all the task associated with a particular contact on their contact profile.

This makes it easy to stay organized and ensure no important steps are missed when working with a customer.
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  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your CallRail + Workbooks CRM flow

Connect advertising, email marketing, CRM, and team chat tools to extend your call tracking and CRM management. Pick a combination and activate it in one click.

Workbooks CRM
CallRail
+
Google AdsGoogle Ads (4)
+
MailchimpMailchimp (4)
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HubSpotHubSpot (4)
+
Facebook Lead AdsFacebook Lead Ads (4)
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CalendlyCalendly (4)
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SlackSlack (4)
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Create a Workbooks CRM sales lead from every completed CallRail phone call, and update the conversion in Google Ads
Completed CallRail phone calls automatically generate Workbooks CRM sales leads while updating conversions in Google Ads, keeping your advertising ROI accurate.
C
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G
When a Form is captured in CallRail, create a Workbooks CRM organization and add a customer match user in Google Ads
CallRail form submissions instantly create Workbooks CRM organizations and update Google Ads customer lists for targeted retargeting.
C
W
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If a CallRail outbound call is completed, update the Workbooks CRM sales lead and log an offline conversion in Google Ads
Outbound phone calls completed in CallRail update Workbooks CRM sales leads and record conversion data in Google Ads.
W
C
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When a new sales lead is created in Workbooks CRM, update the CallRail company and adjust bids in Google Ads
New Workbooks CRM sales leads update CallRail company records and trigger ad adjustment actions in Google Ads.

Supported triggers and actions for Workbooks CRM and CallRail

Mix and match to build the exact automation you need

Workbooks CRM
Workbooks CRM Triggers & Actions
Instant
Person is created in Workbooks CRM
Triggers the automation when a person is created
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Instant
New sales lead is created in Workbooks CRM
Triggers the automation when a new sales lead is created
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Instant
Credit note is posted in Workbooks CRM
Triggers the automation when a credit note is posted
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Instant
Invoice is complete and its status is posted in Workbooks CRM
Triggers the automation when an invoice is complete and its status is posted
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Instant
Task is created in Workbooks CRM
Triggers the automation when a task is created
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Instant
Product is created in Workbooks CRM
Triggers the automation when a product is created
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Instant
Meeting is created in Workbooks CRM
Triggers the automation when a meeting is created
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Instant
Marketing campaign is created in Workbooks CRM
Triggers the automation when a marketing campaign is created
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Instant
Case is created in Workbooks CRM
Triggers the automation when a case is created
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Instant
Organization is created in Workbooks CRM
Triggers the automation when an organization is created
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Search customer order in Workbooks CRM
Searches for a customer order
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Update organization in Workbooks CRM
Updates an organization
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Create marketing campaign member status in Workbooks CRM
Creates a marketing campaign member status
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Search marketing campaign status in Workbooks CRM
Searches for marketing campaign status
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Search marketing campaign in Workbooks CRM
Searches for a marketing campaign
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Create customer order and line items in Workbooks CRM
Creates a customer order and line items
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Search organization in Workbooks CRM
Searches for an organization
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Update customer order in Workbooks CRM
Updates a customer order
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Create marketing campaign member in Workbooks CRM
Creates a marketing campaign member
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Search marketing campaign member in Workbooks CRM
Searches for a marketing campaign member
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Update marketing campaign member in Workbooks CRM
Updates a marketing campaign member
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Search sales lead in Workbooks CRM
Searches for a sales lead
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Update sales lead in Workbooks CRM
Updates a sales lead
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Update person in Workbooks CRM
Updates a person
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Create task in Workbooks CRM
Creates a new task
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Create case in Workbooks CRM
Creates a new case
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Create customer order in Workbooks CRM
Creates a customer order
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Create organization in Workbooks CRM
Creates a new organization
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Create person in Workbooks CRM
Creates a new person
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Create sales lead in Workbooks CRM
Creates a new sales lead
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Search person in Workbooks CRM
Searches for a person
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CallRail
CallRail Triggers & Actions
Instant
Phone call is completed in CallRail
Triggers the automation when a phone call is completed
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Instant
Phone call is updated in CallRail
Triggers the automation when a phone call is updated
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Instant
Phone call is started in CallRail
Triggers the automation when a phone call is started
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Instant
Outbound call is completed in CallRail
Triggers the automation when an outbound call is completed
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Instant
Form is captured in CallRail
Triggers the automation when a form is submitted
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User is created in CallRail
Triggers the automation when a new user is created
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Instant
SMS is sent in CallRail
Triggers the automation when a text message is sent
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Instant
SMS is received in CallRail
Triggers the automation when a new text message is received
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Company is created in CallRail
Triggers the automation when a new company is created
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Session tracker is created in CallRail
Triggers the automation when a session tracker is created
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Source tracker is created in CallRail
Triggers the automation when a source tracker is created
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No action is available

What can you automate with CallRail + Workbooks CRM?

Streamline your inbound call management, lead creation, and CRM updates with automated workflows.

What you can automate?
📞
Create sales leads from completed phone calls
Turn every completed CallRail phone call into a brand-new Workbooks CRM sales lead instantly. Eliminate manual data entry and ensure every caller is logged for follow-up.
📝
Capture every submitted form and contact field
Map all available CallRail form capture answers directly into Workbooks CRM organization and person records. Keep your database thorough and ready for review.
💬
Alert your team about incoming calls instantly
Send instant notifications to your sales channel whenever a phone call or SMS is received in CallRail. Keep your team aligned and responsive.
🔀
Route records based on call source and campaign
Perform different actions depending on the ad source or campaign tied to the CallRail phone call. Direct high-value prospects to priority workflows.
🔄
Keep your CRM records continuously updated
Automatically update existing Workbooks CRM sales leads, organizations, and persons when call details change or new interactions occur.
🔍
Search and update records to prevent duplicates
Search for existing contacts before creating new entries, ensuring your Workbooks CRM database remains clean and free of duplicate records.
💳
Handle invoicing and order status changes
Trigger downstream CRM updates whenever customer orders are created or invoices are posted and completed in Workbooks CRM.
Extend call workflows to third-party messaging apps
Connect your CallRail and Workbooks CRM flow to Slack or other productivity tools to broadcast vital call milestones across your organization.
And much more...

Who is CallRail + Workbooks CRM integration for?

Connecting CallRail to Workbooks CRM helps sales, marketing, and operations teams turn phone interactions into actionable CRM leads without manual data entry.

Performance marketers
Performance marketers
Sales development reps
Sales development reps
Marketing directors
Marketing directors
Operations managers
Operations managers
Account executives
Account executives
Customer support leads
Customer support leads
📈
Performance marketers
You're running call-driven advertising campaigns but your CRM tracking sheet only updates when someone manually exports lead logs, so the conversion counts you're optimising against are always outdated — integrating these apps means every completed phone call lands in your CRM instantly and your campaign data stays current.
Sales development reps
You need to follow up with inbound callers immediately, but you find out about phone inquiries hours after the conversation ends because someone has to copy details by hand — with this integration, every new call creates a sales lead automatically so your outreach begins right away.
📊
Marketing directors
You answer to executive leadership who want to see exact ad ROI and conversion breakdowns, but tracking gaps leave missing records in your reports — automating both apps means your marketing attribution and CRM sales pipeline are always fully synchronized.
🏢
Operations managers
The incoming call volume is too high for your administrative staff to keep up with manual CRM data entry, leading to missed contacts and lost prospects — connecting these apps means every form capture and call recording flows straight into your database without human delay.
🤝
Account executives
You depend on inbound lead handoffs from marketing calls to book meetings, but manual transfers create communication bottlenecks — automating both apps means your prospect records and organizations are created the second a call finishes.
📋
Customer support leads
You need a reliable call history and interaction audit trail, but manual logging creates persistent gaps in customer accounts — integrating these apps means every phone call, SMS, and form submission is recorded accurately in your CRM.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Workbooks CRM + CallRail

Build and manage your Workbooks CRM + CallRail automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Workbooks CRM + CallRail with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
Connect Accounts
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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect CallRail to Workbooks CRM?
Frequently Asked Questions
You can connect CallRail to Workbooks CRM in 1 click using ready templates on Integrately or ask Integrately AI to build the automation. It links your call tracking data with tools like HubSpot, Slack, and Mailchimp instantly.
Can I automatically create a Workbooks CRM sales lead when a CallRail phone call is completed?
Frequently Asked Questions
Can I connect CallRail, Workbooks CRM, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for CallRail and Workbooks CRM?
Frequently Asked Questions
How does CallRail handle phone call data during the integration?
Frequently Asked Questions
Can I update existing Workbooks CRM sales leads with new call details?
Frequently Asked Questions
Do I need coding skills to automate CallRail and Workbooks CRM?
Frequently Asked Questions
Is the CallRail and Workbooks CRM integration free?
Frequently Asked Questions
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You Can Also Connect CallRail or Workbooks CRM With 1500+ Other Apps

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Workbooks CRM
Popular Workbooks CRM Integrations
Sync Workbooks CRM with accounting, project management, and customer support tools to keep operations aligned.