CallRail + Salesforce Integration

Integrate CallRail to Salesforce in one click, or tell Integrately AI how you want each lead handled. Track call metrics, create and update leads, alert your team, and trigger follow-ups automatically.

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1.
  • CallRail
    Phone call is completed in CallRail Instant
  • CallRail
    Phone call is updated in CallRail Instant
  • CallRail
    Phone call is started in CallRail Instant
  • CallRail
    Outbound call is completed in CallRail Instant
  • CallRail
    Form is captured in CallRail Instant
  • CallRail
    User is created in CallRail
  • CallRail
    SMS is sent in CallRail Instant
  • CallRail
    SMS is received in CallRail Instant
  • CallRail
    Company is created in CallRail
  • CallRail
    Session tracker is created in CallRail
  • CallRail
    Source tracker is created in CallRail
  • Salesforce
    Field is updated on record in Salesforce
  • Salesforce
    Record is created in Salesforce
  • Salesforce
    Record is updated in Salesforce
  • Salesforce
    Lead is created in Salesforce
  • Salesforce
    Lead is updated in Salesforce
  • Salesforce
    Opportunity is created in Salesforce
  • Salesforce
    Opportunity is updated in Salesforce
  • Salesforce
    Task is created in Salesforce
  • Salesforce
    Task is updated in Salesforce
  • Salesforce
    Contact is updated in Salesforce
  • Salesforce
    Contact is created in Salesforce
  • Salesforce
    Account is created in Salesforce
  • Salesforce
    Account is updated in Salesforce
  • Salesforce
    Outbound message is received in Salesforce Instant
  • Salesforce
    Case is created in Salesforce
  • Salesforce
    Case is updated in Salesforce
  • Salesforce
    Quote is created in Salesforce
  • Salesforce
    Quote is updated in Salesforce
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2.

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Ready Workflows Ready Workflows for CallRail + Salesforce Integration

Capture call data, create leads, update records, alert your team, and send follow-ups, all in just one click.

Most popular automationsmost-popular-automations
CallRail + Salesforce Integration

Create Salesforce record for new CallRail form

When you receive a new CallRail form, automatically a record is created for you with the responses from CallRail in Salesforce. This is especially helpful if you want to collect data from multiple people and need to track it in one place. Plus, you can easily share the Salesforce with others so they can see the responses as well.

So why wait? Get started today and make your data collection process more efficient!
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CallRail + Salesforce Integration

Create Salesforce contact for new CallRail form

When someone completes your CallRail, a new contact is automatically created in your Salesforce. This way, you can quickly follow up with the form and turn them into a customer!

Plus, all of the information from the CallRail is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a CallRail - Salesforce integration set up makes it easy to manage your customer relationships and grow your business.
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CallRail + Salesforce Integration

Create Salesforce opportunity for new CallRail form

Integrating your Salesforce with your CallRail, can help you automatically create new opportunitys based on forms recieved. This saves you time and ensures that no opportunities are missed. Plus, it makes it easy to track progress and follow up with customers.

This CallRail - Salesforce integration is an incredibly powerful way to streamline your workflow and ensure that every new lead is followed up on in a timely manner. As a result, it helps you improve your customer relationships and grow your business more effectively.
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CallRail + Salesforce Integration

Create Salesforce contact for new CallRail contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this CallRail - Salesforce integration, anytime a new CallRail contact is created, an Salesforce contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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CallRail + Salesforce Integration

Create Salesforce record for new CallRail contact

When a new contact is created in your CallRail, you can automatically create a record for them in your Salesforce. This way, you'll always have up-to-date information on your contacts and can easily track their progress. Plus, you won't have to manually enter data into multiple systems - it will all be taken care of automatically.

So go ahead and set up this integration - it will make your life much easier!
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CallRail + Salesforce Integration

Create Salesforce opportunity from new CallRail contact

Anytime a new contact is created in your CallRail, a new opportunity will automatically be created in your Salesforce. This ensures that all of your opportunity are linked to the right contact, and that you never miss an opportunity to follow up with a new lead.

This CallRail - Salesforce integration save you time and effort by keeping your data synchronized across systems. As a result, you can focus on your core business objectives and leave the tedious data entry to the automation.
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CallRail + Salesforce Integration

Create Salesforce task for new CallRail form

It's important to stay on top of your customer relationships, and one way to do that is to create Salesforce tasks for new CallRail forms received. This way, you can follow up with your customers in a timely manner and ensure that their needs are being met.

Plus, by having a system in place for managing customer relationships, you'll be able to more easily scale your business as it grows. So go ahead and set up that Salesforce task for new CallRail form received today - your customers will thank you for it!
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Connect more apps to your CallRail + Salesforce flow

Send lead details to marketing platforms, notify team channels, and update customer support records as soon as calls finish. Pick a combination and activate it in one click.

CallRail
Salesforce
+
HubspotHubspot (4)
+
MailchimpMailchimp (3)
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SlackSlack (4)
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Google AdsGoogle Ads (3)
+
ZendeskZendesk (3)
+
CalendlyCalendly (3)
C
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Create a Salesforce lead and add a HubSpot contact when a CallRail phone call is completed
Every completed CallRail call creates a Salesforce lead and a HubSpot contact instantly without manual data entry.
C
S
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Create a Salesforce task and update HubSpot when a CallRail form is captured
New CallRail form submissions generate a Salesforce task and update your HubSpot records immediately.
C
S
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Use Claude to qualify CallRail calls, create a Salesforce lead, and update HubSpot
Use Claude to evaluate CallRail call transcripts before creating a qualified Salesforce lead and updating HubSpot.
C
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When a CallRail SMS is received, create a Salesforce record and log it in HubSpot
Incoming text messages in CallRail automatically generate Salesforce records and update HubSpot activity logs.

Supported triggers and actions for CallRail and Salesforce

Mix and match to build the exact automation you need

CallRail
CallRail Triggers & Actions
Instant
Phone call is completed in CallRail
Triggers the automation when a phone call is completed
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Instant
Phone call is updated in CallRail
Triggers the automation when a phone call is updated
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Instant
Phone call is started in CallRail
Triggers the automation when a phone call is started
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Instant
Outbound call is completed in CallRail
Triggers the automation when an outbound call is completed
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Instant
Form is captured in CallRail
Triggers the automation when a form is submitted
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User is created in CallRail
Triggers the automation when a new user is created
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Instant
SMS is sent in CallRail
Triggers the automation when a text message is sent
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Instant
SMS is received in CallRail
Triggers the automation when a new text message is received
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Company is created in CallRail
Triggers the automation when a new company is created
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Session tracker is created in CallRail
Triggers the automation when a session tracker is created
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Source tracker is created in CallRail
Triggers the automation when a source tracker is created
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No action is available
Salesforce
Salesforce Triggers & Actions
Field is updated on record in Salesforce
Triggers the automation when a particular action in the workflow fails
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Record is created in Salesforce
Triggers the automation when a new record is created
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Record is updated in Salesforce
Triggers the automation when any record is updated
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Lead is created in Salesforce
Triggers the automation when a new lead is created
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Lead is updated in Salesforce
Triggers the automation when the lead information is updated
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Opportunity is created in Salesforce
Triggers the automation when any opportunity is updated
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Opportunity is updated in Salesforce
Triggers the automation when any opportunity is updated
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Task is created in Salesforce
Triggers the automation when a new task is created
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Task is updated in Salesforce
Triggers the automation when any task is updated
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Contact is updated in Salesforce
Triggers the automation when a contact is updated
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Contact is created in Salesforce
Triggers the automation when a new contact is created
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Account is created in Salesforce
Triggers the automation when a new account is created
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Account is updated in Salesforce
Triggers the automation when an account is updated
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Instant
Outbound message is received in Salesforce
Triggers the automation when an outbound message is received
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Case is created in Salesforce
Triggers the automation when a new case is created
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Case is updated in Salesforce
Triggers the automation when any case is updated
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Quote is created in Salesforce
Triggers the automation when a new quote is created
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Quote is updated in Salesforce
Triggers the automation when any quote is updated
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Get records by ID in Salesforce
Retrieves a record based on its id
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Create record in Salesforce
Generates a new record
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Search record using query in Salesforce
Searches for a record using the query provided by the user
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Update record in Salesforce
Updates a record with new information
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Search record in Salesforce
Searches for a record within a given database
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Create lead in Salesforce
Generates new leads for potential customers
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Update lead in Salesforce
Updates the lead information
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Search lead in Salesforce
Retrieves information for a particular lead
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Create contact in Salesforce
Adds a new contact to the database
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Update contact in Salesforce
Updates contact information with new details
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Search contact in Salesforce
Finds and retrieves contact information
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Create opportunity in Salesforce
Creates a new instance of the support system
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Update opportunity in Salesforce
Updates the opportunity details as needed
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Search opportunity in Salesforce
Searches for a opportunity
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Add contact to campaign in Salesforce
Adds a contact to a campaign for targeted communication
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Add lead to campaign in Salesforce
Adds a new lead to a marketing campaign for targeted outreach
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Create account in Salesforce
Generates a new account
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Search account in Salesforce
Searches for account information
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Update account in Salesforce
Updates account information
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Create task in Salesforce
Creates a new task
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Update task in Salesforce
Updates the task with new information or changes
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Search task in Salesforce
Searches for a task
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Get tasks by contact Id in Salesforce
Retrieves tasks associated with a contact id
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Create case in Salesforce
Generates a new case entry
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Update case in Salesforce
Updates case details based on new information received
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Search case in Salesforce
Searches for a case record
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Get events by contact Id in Salesforce
Retrieves a list of events associated with a contact id
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Search quote in Salesforce
Searches for a quote
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What can you automate with CallRail + Salesforce?

Streamline your inbound call management by connecting call tracking metrics directly to your sales pipeline.

What you can automate?
📞
Create Salesforce leads from completed phone calls
Turn every completed CallRail phone call into a new Salesforce lead automatically. Eliminate manual data entry and ensure every caller is logged in your CRM.
📝
Capture every submitted form field
Map all available CallRail form fields directly into Salesforce fields instead of just names and emails. Your CRM records become comprehensive sources for review.
🔔
Alert your team instantly on messaging apps
Notify your sales channel on Slack the moment a high-value phone call is completed in CallRail. Ensure quick response times for every prospective customer.
🔀
Route records based on submitted call data
Send enterprise callers to senior sales reps in Salesforce while routing standard inquiries to general queues based on CallRail tracker details.
🔄
Keep Salesforce records updated as calls change
Update existing Salesforce records whenever phone call statuses or tracking parameters are updated in CallRail. Maintain accurate customer timelines.
🔍
Prevent duplicate records with smart search
Search existing Salesforce contacts before creating new leads from CallRail phone calls. Keep your database clean and organized without clutter.
💬
Log incoming text messages as tasks
Transform every SMS received in CallRail into a structured Salesforce task. Track text interactions alongside traditional phone calls and forms.
📊
Extend call data to marketing tools like HubSpot
Push CallRail phone call details to Salesforce and forward contacts to HubSpot in a single multi-step workflow. Keep all your marketing channels synchronized.
And much more...

Who is CallRail + Salesforce integration for?

Marketing and sales teams who manage inbound phone calls and leads can eliminate manual data entry, keeping their pipelines instantly updated across platforms.

Performance marketers
Performance marketers
Sales representatives
Sales representatives
Client success managers
Client success managers
Support teams
Support teams
Account managers
Account managers
Data analysts
Data analysts
📈
Performance marketers
You're running ad campaigns and tracking phone leads, but your CRM counts only update when someone manually exports call logs, so the conversion metrics you're reviewing are always hours behind — automating both apps means every completed call creates a lead in Salesforce instantly and your data stays current.
Sales representatives
You need to reach out to inbound callers immediately, but you find out about new phone inquiries too late because call data sits in unexported logs — connecting these apps means every phone call is completed in CallRail and pushes a lead straight to Salesforce so you can follow up right away.
🤝
Client success managers
You answer to stakeholders who want to see real-time pipeline progress, but tracking phone conversions requires digging through separate tools — with this integration, every form submission and call record syncs to your CRM automatically and gives everyone an accurate view of account activity.
📞
Support teams
The volume of inbound calls and text messages is too high for anyone to log by hand without missing details, leading to gaps in customer history — this integration means every SMS received in CallRail creates a structured task in Salesforce and keeps your support queue organized.
💼
Account managers
You own the client onboarding stage and depend on someone upstream to hand over lead details from phone interactions, but manual handoffs cause delays — automating both apps means every new company created in CallRail generates an account record in Salesforce without delay.
📊
Data analysts
You need a reliable history of advertising performance and keep finding gaps where phone conversions failed to log in your database — connecting these apps means every call and tracker record syncs reliably so your reporting spreadsheets are always complete.
Our team

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Why choose Integrately to automate CallRail + Salesforce

Build and manage your CallRail + Salesforce automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect CallRail + Salesforce with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
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Connect Accounts
Connect Accounts
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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect CallRail to Salesforce?
Frequently Asked Questions
You can connect CallRail to Salesforce in 1 click using ready templates on Integrately, or use Integrately AI to build custom workflows linking Hubspot, Slack, and 1,500+ other apps.
Can I automatically create Salesforce leads from CallRail phone calls?
Frequently Asked Questions
Can I connect CallRail, Salesforce, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for CallRail and Salesforce?
Frequently Asked Questions
How does CallRail handle phone call data during integration?
Frequently Asked Questions
How are records managed in Salesforce when calls complete?
Frequently Asked Questions
Do I need coding skills to automate CallRail and Salesforce?
Frequently Asked Questions
Is the CallRail and Salesforce integration free?
Frequently Asked Questions
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Salesforce
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Sync Salesforce with customer support, billing, and productivity tools to keep business data aligned.