CallRail + RingCentral Integration

Integrate CallRail to RingCentral in one click, or tell Integrately AI how you want each call handled. Create contacts, log call details, send SMS follow-ups, and update your communications workflow automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • CallRail
    Phone call is completed in CallRail Instant
  • CallRail
    Phone call is updated in CallRail Instant
  • CallRail
    Phone call is started in CallRail Instant
  • CallRail
    Outbound call is completed in CallRail Instant
  • CallRail
    Form is captured in CallRail Instant
  • CallRail
    User is created in CallRail
  • CallRail
    SMS is sent in CallRail Instant
  • CallRail
    SMS is received in CallRail Instant
  • CallRail
    Company is created in CallRail
  • CallRail
    Session tracker is created in CallRail
  • CallRail
    Source tracker is created in CallRail
  • RingCentral
    Call is recorded in RingCentral
  • RingCentral
    SMS is received in RingCentral Instant
  • RingCentral
    Call is missed in RingCentral Instant
  • RingCentral
    Call is received in RingCentral Instant
  • RingCentral
    Voicemail received in RingCentral Instant
Arrow Right
2.
  • RingCentral
    Create contact in RingCentral
  • RingCentral
    Send SMS in RingCentral
  • RingCentral
    Generate Ringout Call in RingCentral
  • RingCentral
    Search User in RingCentral

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for CallRail + RingCentral Integration

Track calls, create contacts, send SMS notifications, sync communications, and manage leads, all in just one click.

Most popular automationsmost-popular-automations
CallRail + RingCentral Integration

Send message from RingCentral for new sms received in CallRail

There are many reasons why you would want to send an message in RingCentral when a text message is received in CallRail.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of sms.

No matter what your reason, setting up message notifications for incoming sms is easy and can be done in just a few minutes. Give it a try today!
See more
CallRail + RingCentral Integration

Send RingCentral message for new CallRail form

When you receive a new CallRail form, you can automatically send a RingCentral message. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!

So go ahead and set up your automatic RingCentral message today. Your future self will thank you.
See more
CallRail + RingCentral Integration

Send RingCentral message for new CallRail contact

Anytime a new contact is added to your CallRail, automatically send them a message through RingCentral letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this CallRail - RingCentral integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
See more
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your CallRail + RingCentral flow

Save call data to your CRM, log insights in spreadsheets, and alert your team on messaging apps. Pick a combination and activate it in one click.

CallRail
RingCentral
+
SalesforceSalesforce (8)
+
HubSpotHubSpot (8)
+
Google SheetsGoogle Sheets (8)
+
SlackSlack (8)
+
GmailGmail (8)
+
ZendeskZendesk (8)
C
S
R
Add every completed CallRail phone call as a Salesforce contact, and create a contact in RingCentral.
Completed CallRail phone calls instantly create new contacts in Salesforce and RingCentral, eliminating manual data entry.
C
S
R
Notify your Salesforce account owner when a CallRail phone call is completed, and generate a Ringout Call in RingCentral.
Account owners receive immediate updates in Salesforce for completed CallRail calls while triggering outbound calls in RingCentral.
S
C
R
When a Salesforce lead converts, log the CallRail phone call and search the user in RingCentral.
Converted Salesforce leads automatically trigger call logging in CallRail and user lookups in RingCentral.
R
S
C
Create a Salesforce task for every missed call in RingCentral, and update the call record in CallRail.
Missed RingCentral calls automatically generate follow-up tasks in Salesforce and update tracking records in CallRail.
C
S
R
If a CallRail phone call comes from an enterprise source, create a priority lead in Salesforce and send an SMS in RingCentral.
Enterprise-tier CallRail calls instantly create priority Salesforce leads and trigger confirmation text messages in RingCentral.
S
C
R
When a Salesforce deal closes won, update the CallRail company record and search the user in RingCentral.
Won deals in Salesforce update company records in CallRail and search for assigned agents in RingCentral.
C
S
R
Use Claude to analyse call notes from CallRail, save the summary in Salesforce, and create a contact in RingCentral.
Claude summarises CallRail call notes, saves the insights in Salesforce, and establishes a new contact in RingCentral.
C
S
H
R
Turn every completed CallRail phone call into a Salesforce contact, create a contact in HubSpot, and create a contact in RingCentral.
Completed CallRail calls sync contacts across Salesforce and HubSpot while registering a new contact in RingCentral.

Supported triggers and actions for CallRail and RingCentral

Mix and match to build the exact automation you need

CallRail
CallRail Triggers & Actions
Instant
Phone call is completed in CallRail
Triggers the automation when a phone call is completed
Try it →
Instant
Phone call is updated in CallRail
Triggers the automation when a phone call is updated
Try it →
Instant
Phone call is started in CallRail
Triggers the automation when a phone call is started
Try it →
Instant
Outbound call is completed in CallRail
Triggers the automation when an outbound call is completed
Try it →
Instant
Form is captured in CallRail
Triggers the automation when a form is submitted
Try it →
User is created in CallRail
Triggers the automation when a new user is created
Try it →
Instant
SMS is sent in CallRail
Triggers the automation when a text message is sent
Try it →
Instant
SMS is received in CallRail
Triggers the automation when a new text message is received
Try it →
Company is created in CallRail
Triggers the automation when a new company is created
Try it →
Session tracker is created in CallRail
Triggers the automation when a session tracker is created
Try it →
Source tracker is created in CallRail
Triggers the automation when a source tracker is created
Try it →
No action is available
RingCentral
RingCentral Triggers & Actions
Call is recorded in RingCentral
Triggers the automation when a call is recorded
Try it →
Instant
SMS is received in RingCentral
Triggers the automation when a new text message is received
Try it →
Instant
Call is missed in RingCentral
Triggers the automation when a call is missed
Try it →
Instant
Call is received in RingCentral
Triggers the automation when a call is received
Try it →
Instant
Voicemail received in RingCentral
Triggers the automation when a voicemail is received
Try it →
Create contact in RingCentral
Adds a new contact to the RingCentral app
Try it →
Send SMS in RingCentral
Sends a text message to particular recipients
Try it →
Generate Ringout Call in RingCentral
Initiates a phone call and connect two parties for a ringout conversation
Try it →
Search User in RingCentral
Searches for a user
Try it →

What can you automate with CallRail + RingCentral?

Streamline your communications by syncing call data, automating contact creation, and triggering instant follow-ups across your phone and tracking tools.

What you can automate?
📞
Sync call logs and create contacts automatically
Turn completed phone calls in CallRail into active contacts in RingCentral instantly. Remove manual data entry and keep your communications database up to date.
📋
Capture complete call data and submitted fields
Map available call tracking details, source trackers, and form submissions into separate database records. Ensure no caller information gets left behind.
🔔
Notify the right team member immediately
Send instant notifications or tasks the moment an inbound call is completed or missed. Empower your team to follow up with leads without delay.
🔀
Route calls based on submitted tracking data
Trigger different actions and follow-up workflows depending on campaign sources, enterprise tiers, or specific call tags.
🔄
Keep destination records current as calls evolve
Update existing contact profiles and company records automatically whenever call statuses or tracking metrics change in either platform.
🔍
Add or update records to prevent duplicates
Search existing databases before creating new entries. Keep your contact lists clean and free of redundant profiles.
Handle later status changes and missed calls
Trigger automated tasks or SMS messages when calls are missed, voicemails are received, or call statuses update.
📈
Extend call insights to Google Sheets for reporting
Push call summaries and tracking metrics directly into Google Sheets alongside RingCentral workflows for enhanced team visibility.
And much more...

Who is CallRail + RingCentral integration for?

Sales and support teams managing inbound calls benefit by eliminating manual data entry, keeping communication records current, and streamlining customer follow-ups instantly.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Account managers
Account managers
Inbound sales teams
Inbound sales teams
Operations coordinators
Operations coordinators
Quality assurance specialists
Quality assurance specialists
📈
Performance marketers
You're tracking inbound call sources in CallRail, but your contact records only update when someone manually exports data, so the performance reports you review are always hours behind — with this integration, every completed call lands in your system instantly and your numbers stay accurate.
Customer support leads
You manage incoming customer inquiries in RingCentral, but missed calls get buried in logs before anyone can log them, so urgent customer issues slip past your team — with this integration, every missed call triggers an instant follow-up task and your response times drop.
📊
Account managers
You coordinate client communications across multiple channels, but tracking client call histories requires jumping between apps, so your status reports are always missing details — with this integration, every interaction is logged automatically and your client history stays complete.
📞
Inbound sales teams
You receive high volumes of phone inquiries daily, but copying caller details into your database by hand takes hours of valuable selling time — with this integration, every completed call populates your contact records instantly and your pipeline stays organized.
🔄
Operations coordinators
You depend on sales reps to hand over call notes and tracking data, but missing records leave gaps in your operational workflows — with this integration, every call event flows smoothly between systems and your data remains synchronized.
📋
Quality assurance specialists
You review call logs for compliance and training, but scattered call data makes auditing performance frustrating and incomplete — with this integration, every communication is recorded reliably and your audit history stays pristine.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate CallRail + RingCentral

Build and manage your CallRail + RingCentral automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect CallRail + RingCentral with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect CallRail to RingCentral?
Frequently Asked Questions
You can connect CallRail to RingCentral instantly on Integrately using ready-made templates or by asking Integrately AI to build your custom workflow. It takes just one click to link your accounts along with tools like Salesforce, HubSpot, and Slack.
Can I automatically create RingCentral contacts from completed CallRail calls?
Frequently Asked Questions
Can I connect CallRail, RingCentral, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for CallRail and RingCentral?
Frequently Asked Questions
How are call tracking records updated between CallRail and RingCentral?
Frequently Asked Questions
Can I trigger automated text messages in RingCentral from CallRail events?
Frequently Asked Questions
Do I need coding skills to automate CallRail and RingCentral?
Frequently Asked Questions
Is the CallRail and RingCentral integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect CallRail or RingCentral With 1500+ Other Apps

CallRail
Popular CallRail Integrations
Connect CallRail with analytics, marketing, and reporting tools to measure advertising ROI and inbound call performance.
See All
CallRail Integrations arrow right
No popular apps found
RingCentral
Popular RingCentral Integrations
Sync RingCentral with CRM, productivity, and customer support platforms to streamline team communications and workflows.