CallRail + Pipedrive Integration

Integrate CallRail to Pipedrive in one click, or tell Integrately AI how you want each call handled. Create deals and persons, log activities, update your CRM stages, and trigger follow-ups automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • CallRail
    Phone call is completed in CallRail Instant
  • CallRail
    Phone call is updated in CallRail Instant
  • CallRail
    Phone call is started in CallRail Instant
  • CallRail
    Outbound call is completed in CallRail Instant
  • CallRail
    Form is captured in CallRail Instant
  • CallRail
    User is created in CallRail
  • CallRail
    SMS is sent in CallRail Instant
  • CallRail
    SMS is received in CallRail Instant
  • CallRail
    Company is created in CallRail
  • CallRail
    Session tracker is created in CallRail
  • CallRail
    Source tracker is created in CallRail
  • Pipedrive
    Project is deleted in Pipedrive Instant
  • Pipedrive
    Project is updated in Pipedrive Instant
  • Pipedrive
    Project is created in Pipedrive Instant
  • Pipedrive
    Activity is created in Pipedrive Instant
  • Pipedrive
    Activity is updated in Pipedrive Instant
  • Pipedrive
    Activity matches filter in Pipedrive
  • Pipedrive
    Deal is created in Pipedrive Instant
  • Pipedrive
    Deal is updated in Pipedrive Instant
  • Pipedrive
    Deal matches filter in Pipedrive
  • Pipedrive
    Deal stage is updated in Pipedrive Instant
  • Pipedrive
    Lead is created in Pipedrive Instant
  • Pipedrive
    Lead is updated in Pipedrive Instant
  • Pipedrive
    Note is created in Pipedrive Instant
  • Pipedrive
    Note is updated in Pipedrive Instant
  • Pipedrive
    Organization is created in Pipedrive Instant
  • Pipedrive
    Organization is updated in Pipedrive Instant
  • Pipedrive
    Organization matches filter in Pipedrive
  • Pipedrive
    Person is created in Pipedrive Instant
  • Pipedrive
    Person is updated in Pipedrive Instant
  • Pipedrive
    Person matches filter in Pipedrive
  • Pipedrive
    Product is added in Pipedrive Instant
  • Pipedrive
    Product is deleted in Pipedrive Instant
  • Pipedrive
    Product is updated in Pipedrive Instant
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2.

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Ready Workflows Ready Workflows for CallRail + Pipedrive Integration

Capture calls, create deals, log activities, update CRM records, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
CallRail + Pipedrive Integration

Create Pipedrive person for new CallRail form

Automatically creating Pipedrive person for new CallRail form can help you nurture your leads and close more deals. By automatically adding new contacts to your database, you can stay organized and keep track of your interactions with each lead.

Additionally, automatically generating Pipedrive person can save you time by eliminating the need to manually add new contacts. Automating this process can help you work more efficiently and close more deals.
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CallRail + Pipedrive Integration

Create Pipedrive person for new CallRail contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this CallRail - Pipedrive integration, anytime a new CallRail contact is created, an Pipedrive person should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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  • 1of1
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Connect more apps to your CallRail + Pipedrive flow

Send notifications, schedule follow-ups, and log communications across your tools. Pick a combination and activate it in one click.

CallRail
Pipedrive
+
GmailGmail (3)
+
SlackSlack (3)
+
CalendlyCalendly (3)
+
MailchimpMailchimp (3)
+
TypeformTypeform (2)
+
StripeStripe (3)
C
P
G
Send a confirmation email in Gmail when a CallRail phone call is completed, and create a person in Pipedrive
Every completed CallRail call creates a Pipedrive person and sends a confirmation email in Gmail instantly, keeping your communication logged.
C
P
G
Create a deal in Pipedrive when a CallRail form is captured, and send a notification email in Gmail
Capture CallRail forms as Pipedrive deals immediately and notify your team via Gmail without manual copying.
C
P
G
Log a note in Pipedrive when an SMS is received in CallRail, and send a summary email in Gmail
Save CallRail SMS conversations into Pipedrive notes and email a summary in Gmail automatically.

Supported triggers and actions for CallRail and Pipedrive

Mix and match to build the exact automation you need

CallRail
CallRail Triggers & Actions
Instant
Phone call is completed in CallRail
Triggers the automation when a phone call is completed
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Instant
Phone call is updated in CallRail
Triggers the automation when a phone call is updated
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Instant
Phone call is started in CallRail
Triggers the automation when a phone call is started
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Instant
Outbound call is completed in CallRail
Triggers the automation when an outbound call is completed
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Instant
Form is captured in CallRail
Triggers the automation when a form is submitted
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User is created in CallRail
Triggers the automation when a new user is created
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Instant
SMS is sent in CallRail
Triggers the automation when a text message is sent
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Instant
SMS is received in CallRail
Triggers the automation when a new text message is received
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Company is created in CallRail
Triggers the automation when a new company is created
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Session tracker is created in CallRail
Triggers the automation when a session tracker is created
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Source tracker is created in CallRail
Triggers the automation when a source tracker is created
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No action is available
Pipedrive
Pipedrive Triggers & Actions
Instant
Project is deleted in Pipedrive
Triggers the automation when a Project is deleted
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Instant
Project is updated in Pipedrive
Triggers the automation when a Project is updated
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Instant
Project is created in Pipedrive
Triggers the automation when a new Project is added
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Instant
Activity is created in Pipedrive
Triggers the automation when a new activity is created
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Instant
Activity is updated in Pipedrive
Triggers the automation when an activity is updated
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Activity matches filter in Pipedrive
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Instant
Deal is created in Pipedrive
Triggers the automation when a deal is created
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Instant
Deal is updated in Pipedrive
Triggers the automation when a deal is updated
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Deal matches filter in Pipedrive
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Instant
Deal stage is updated in Pipedrive
Triggers the automation when a deal stage is updated
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Instant
Lead is created in Pipedrive
Triggers the automation when a new lead is created
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Instant
Lead is updated in Pipedrive
Triggers the automation when a new lead is created
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Instant
Note is created in Pipedrive
Triggers the automation when a new note is created
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Instant
Note is updated in Pipedrive
Triggers the automation when a note is updated
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Instant
Organization is created in Pipedrive
Triggers the automation when a new organization is created
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Instant
Organization is updated in Pipedrive
Triggers the automation when any organization's profile is modified
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Organization matches filter in Pipedrive
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Instant
Person is created in Pipedrive
Triggers the automation when a new person is created
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Instant
Person is updated in Pipedrive
Triggers the automation when a person's profile is updated
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Person matches filter in Pipedrive
Triggers the automation when a person matches a specified filter
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Instant
Product is added in Pipedrive
Triggers the automation when a new product is added
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Instant
Product is deleted in Pipedrive
Triggers the automation when a product is deleted
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Instant
Product is updated in Pipedrive
Triggers the automation when a product is updated
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Create activity in Pipedrive
Generates a new activity or task
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Update activity in Pipedrive
Updates the activity with the latest information
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Get activity by id in Pipedrive
Retrieves details of an activity using ID
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Delete activity in Pipedrive
Deletes an activity
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Create deal in Pipedrive
Generates a new deal
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Update deal in Pipedrive
Updates deal information based on new criteria or changes
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Search deal in Pipedrive
Searches for a deal
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Get deal by id in Pipedrive
Retrieves a deal by its id
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Convert deal to lead in Pipedrive
Converts a deal into a lead
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Get deal conversion status in Pipedrive
Retrieves the conversion status of a deal
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Add product to deal in Pipedrive
Adds selected product to a deal
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Get products of deal in Pipedrive
Retrieves products associated with a deal
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Add participant to deal in Pipedrive
Adds a participant to a deal
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Get Participants by Deal Id in Pipedrive
Retrieves participants associated with a deal id
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Create lead in Pipedrive
Generates new leads for potential customers
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Convert lead to deal in Pipedrive
Converts a lead into a deal
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Get lead conversion status in Pipedrive
Retrieves the conversion status of a lead
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Search lead in Pipedrive
Searches for a lead
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Delete deal in Pipedrive
Deletes a deal
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Create organization in Pipedrive
Generates a new organization
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Update organization in Pipedrive
Updates organization information
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Search organization in Pipedrive
Finds and retrieves information about a organization
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Get organization by id in Pipedrive
Retrieves details of an organization using ID
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Delete organization in Pipedrive
Deletes an organization
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Create person in Pipedrive
Generates a new person
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Update person in Pipedrive
Updates the information of a person
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Search person in Pipedrive
Retrieves information about a person
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Get person by id in Pipedrive
Retrieves a person's information by their id
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Delete person in Pipedrive
Deletes a person
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Create product in Pipedrive
Generates and launch new products
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Update product in Pipedrive
Updates product information
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Search product in Pipedrive
Searches for a product
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Get product by id in Pipedrive
Retrieves product information using its id
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Get product variations in Pipedrive
Retrieves variations of a product
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Delete product in Pipedrive
Deletes a product
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Add follower in Pipedrive
Increase your follower count
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Create note in Pipedrive
Creates a new note in the particular format
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Update note in Pipedrive
Updates a note with new information
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Search note in Pipedrive
Searches for a note
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Attach file in Pipedrive
Uploads and save the selected file to a task
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Get user by id in Pipedrive
Retrieves user information using their id
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Search user by email in Pipedrive
Searches for a user using email address
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Search user by name in Pipedrive
Searches for a user using the name
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What can you automate with CallRail + Pipedrive?

Streamline your call tracking and CRM pipeline with automated workflows designed to eliminate manual data entry.

What you can automate?
📞
Create Pipedrive deals from completed phone calls
Turn every completed CallRail phone call into a new person and deal in Pipedrive automatically. Your sales pipeline updates the moment a conversation ends.
📝
Capture every form field in your CRM
Map all available CallRail form submission fields into Pipedrive custom fields instead of only names and emails. Your CRM records become comprehensive sources for review.
🔔
Alert your sales team instantly
Notify your team on Slack or via email the second a high-value phone call or form submission is captured in CallRail. Response times drop significantly.
🔀
Route deals based on call source
Assign Pipedrive deals to different sales representatives based on the advertising source or campaign tracker captured in CallRail.
🔄
Keep CRM records synchronized
Update existing Pipedrive contacts whenever a returning customer places another phone call or submits a new form in CallRail.
🔍
Prevent duplicate records
Search existing Pipedrive contacts before creating a new person, ensuring returning callers attach cleanly to their existing deal history.
💬
Log customer text messages as notes
Attach inbound and outbound CallRail SMS transcripts directly to the corresponding Pipedrive deal or person as notes for full context.
📧
Extend workflows to team communication tools
Trigger automated follow-up emails in Gmail or team alerts in Slack immediately after CallRail data creates a new Pipedrive record.
And much more...

Who is CallRail + Pipedrive integration for?

Sales teams, marketing managers, and customer support leads who need accurate call tracking data instantly reflected in their CRM to follow up without delays.

Performance marketers
Performance marketers
Sales representatives
Sales representatives
Agency account managers
Agency account managers
Call center supervisors
Call center supervisors
Business development leads
Business development leads
Operations directors
Operations directors
📈
Performance marketers
You're running ad campaigns across multiple channels but your CRM deals only update when someone manually exports phone leads, so the conversion counts you're optimising against are always outdated — automating both apps means every new call creates a Pipedrive deal instantly and your metrics stay current.
Sales representatives
You need to reach out to inbound callers immediately while details are fresh, but manual data entry causes hours of delay before records appear in your pipeline — connecting these apps means every completed phone call creates a Pipedrive person instantly so you can follow up right away.
📊
Agency account managers
You answer to clients who want immediate visibility into inbound lead generation performance, but tracking phone conversions by hand leads to reporting gaps — with this integration, every captured CallRail form and call populates Pipedrive deals automatically for accurate client reporting.
📞
Call center supervisors
Inbound call volume is too high for your agents to manually type caller details into the CRM while managing active queues, resulting in lost contact records — automating both apps means every phone call is logged as a Pipedrive activity without manual effort.
🤝
Business development leads
You depend on inbound call tracking data to hand off qualified prospects to closing agents, but communication bottlenecks stall the handoff process — integrating these apps means every qualified call creates a Pipedrive deal and assigns the right owner immediately.
📋
Operations directors
You need a reliable history of all customer interactions, but manual tracking leaves gaps between phone conversations and CRM pipeline stages — connecting these apps means every call and SMS is recorded in Pipedrive with zero missing entries.
Our team

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Why choose Integrately to automate CallRail + Pipedrive

Build and manage your CallRail + Pipedrive automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect CallRail + Pipedrive with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect CallRail to Pipedrive?
Frequently Asked Questions
You can connect CallRail to Pipedrive in 1 click using ready templates on Integrately or by asking Integrately AI to build the workflow. You can also connect apps like Gmail, Slack, and Calendly.
Can I automatically create Pipedrive deals from CallRail phone calls?
Frequently Asked Questions
Can I connect CallRail, Pipedrive, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for CallRail and Pipedrive?
Frequently Asked Questions
How are CallRail phone calls and form submissions handled in Pipedrive?
Frequently Asked Questions
Can I update existing Pipedrive contacts when returning callers reach CallRail?
Frequently Asked Questions
Do I need coding skills to automate CallRail and Pipedrive?
Frequently Asked Questions
Is the CallRail and Pipedrive integration free?
Frequently Asked Questions
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You Can Also Connect CallRail or Pipedrive With 1500+ Other Apps

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Sync Pipedrive with invoicing, email marketing, and customer support software to manage customer relationships effectively.
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