PerfexCRM + CallRail Integration

Integrate CallRail to PerfexCRM in one click, or tell Integrately AI how you want each lead handled. Qualify inbound callers, create new leads, update customer records, and trigger follow-up tasks automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • CallRail
    Phone call is completed in CallRail Instant
  • CallRail
    Phone call is updated in CallRail Instant
  • CallRail
    Phone call is started in CallRail Instant
  • CallRail
    Outbound call is completed in CallRail Instant
  • CallRail
    Form is captured in CallRail Instant
  • CallRail
    User is created in CallRail
  • CallRail
    SMS is sent in CallRail Instant
  • CallRail
    SMS is received in CallRail Instant
  • CallRail
    Company is created in CallRail
  • CallRail
    Session tracker is created in CallRail
  • CallRail
    Source tracker is created in CallRail
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2.
  • PerfexCRM
    Create lead in PerfexCRM
  • PerfexCRM
    Search lead in PerfexCRM
  • PerfexCRM
    Create customer in PerfexCRM
  • PerfexCRM
    Create ticket in PerfexCRM
  • PerfexCRM
    Search customer in PerfexCRM
  • PerfexCRM
    Update customer in PerfexCRM
  • PerfexCRM
    Create task in PerfexCRM
  • PerfexCRM
    Create contact in PerfexCRM
  • PerfexCRM
    Create invoice in PerfexCRM
  • PerfexCRM
    Search invoice in PerfexCRM
  • PerfexCRM
    Update task in PerfexCRM
  • PerfexCRM
    Search task in PerfexCRM
  • PerfexCRM
    Create project in PerfexCRM
  • PerfexCRM
    Search project in PerfexCRM
  • PerfexCRM
    Add staff in PerfexCRM
  • PerfexCRM
    Search ticket in PerfexCRM

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Ready Workflows Ready Workflows for CallRail + PerfexCRM Integration

Capture inbound callers as new leads, organise customer details, create follow-up tasks, and log interactions, all in just one click.

Most popular automationsmost-popular-automations
CallRail + PerfexCRM Integration

Create PerfexCRM contact for new CallRail form

When someone completes your CallRail, a new contact is automatically created in your PerfexCRM. This way, you can quickly follow up with the form and turn them into a customer!

Plus, all of the information from the CallRail is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a CallRail - PerfexCRM integration set up makes it easy to manage your customer relationships and grow your business.
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CallRail + PerfexCRM Integration

Create PerfexCRM contact for new CallRail contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this CallRail - PerfexCRM integration, anytime a new CallRail contact is created, an PerfexCRM contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your CallRail + PerfexCRM flow

Notify your team, log interactions in spreadsheets, and send follow-up messages once your call tracking data reaches your CRM. Pick a combination and activate it in one click.

PerfexCRM
CallRail
+
GmailGmail (3)
+
SlackSlack (3)
+
StripeStripe (3)
+
TwilioTwilio (3)
+
Google SheetsGoogle Sheets (3)
+
TrelloTrello (3)
C
P
G
Send every completed CallRail phone call summary to PerfexCRM, and email your sales team via Gmail.
Call details land in PerfexCRM as a new lead and your sales team receives an immediate email notification via Gmail.
C
P
G
When a CallRail form is captured, create a customer in PerfexCRM and send a welcome email in Gmail.
New form submissions create PerfexCRM customer accounts instantly while sending a confirmation email via Gmail.
C
P
G
When an SMS is received in CallRail, create a support ticket in PerfexCRM and email the agent using Gmail.
Text messages turn into PerfexCRM support tickets instantly, with an email alert sent to the assigned agent via Gmail.

Supported triggers and actions for PerfexCRM and CallRail

Mix and match to build the exact automation you need

PerfexCRM
PerfexCRM Triggers & Actions
No trigger is available
Create lead in PerfexCRM
Generates new leads for potential customers
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Search lead in PerfexCRM
Retrieves information for a particular lead
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Create customer in PerfexCRM
Adds a new customer to the database
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Create ticket in PerfexCRM
Generates a new ticket
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Search customer in PerfexCRM
Locates and retrieves customer information
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Update customer in PerfexCRM
Updates a customer's information
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Create task in PerfexCRM
Creates a new task
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Create contact in PerfexCRM
Adds a new contact to the database
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Create invoice in PerfexCRM
Generates invoices for sales transactions
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Search invoice in PerfexCRM
Locates and retrieves invoices with
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Update task in PerfexCRM
Updates the task with new information or changes
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Search task in PerfexCRM
Searches for a task
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Create project in PerfexCRM
Creates a new project
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Search project in PerfexCRM
Searches for a project
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Add staff in PerfexCRM
Assigns new employees to the appropriate team or department
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Search ticket in PerfexCRM
Searches for a ticket
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CallRail
CallRail Triggers & Actions
Instant
Phone call is completed in CallRail
Triggers the automation when a phone call is completed
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Instant
Phone call is updated in CallRail
Triggers the automation when a phone call is updated
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Instant
Phone call is started in CallRail
Triggers the automation when a phone call is started
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Instant
Outbound call is completed in CallRail
Triggers the automation when an outbound call is completed
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Instant
Form is captured in CallRail
Triggers the automation when a form is submitted
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User is created in CallRail
Triggers the automation when a new user is created
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Instant
SMS is sent in CallRail
Triggers the automation when a text message is sent
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Instant
SMS is received in CallRail
Triggers the automation when a new text message is received
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Company is created in CallRail
Triggers the automation when a new company is created
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Session tracker is created in CallRail
Triggers the automation when a session tracker is created
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Source tracker is created in CallRail
Triggers the automation when a source tracker is created
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No action is available

What can you automate with CallRail + PerfexCRM?

Streamline your client intake, lead routing, and record keeping by connecting your call tracking data directly to your CRM.

What you can automate?
📞
Create a PerfexCRM lead from every completed CallRail phone call
Turn inbound phone inquiries into new leads automatically the moment a call finishes. Your sales team gets immediate access to caller information without lifting a finger.
📝
Capture every form submission and tracking field
Map all available CallRail form data and source details directly into your PerfexCRM records. Ensure your database captures the full context of every customer inquiry.
🔔
Notify your team the moment an inquiry arrives
Send instant alerts to your sales or support channels when a new call or form submission is recorded. Ensure prompt team response times for every prospective client.
🔀
Route leads based on submitted call sources
Perform different actions depending on the campaign source or form data submitted by the caller. Direct high-value leads to senior team members automatically.
🔄
Keep customer records updated as interactions happen
Update existing PerfexCRM customer profiles whenever new calls, SMS messages, or form submissions occur in CallRail. Maintain accurate and up-to-date client histories.
🔍
Search and update existing customer records
Search for existing customers in PerfexCRM before creating new entries, preventing duplicate profiles and keeping your database clean and organized.
🎟️
Open support tickets from inbound text messages
Turn inbound SMS messages received in CallRail into structured support tickets in PerfexCRM. Streamline your customer service workflows effortlessly.
📊
Sync call data with connected spreadsheet tools
Extend your CallRail and PerfexCRM workflow by logging call tracking metrics directly into Google Sheets for reporting and analysis.
And much more...

Who is CallRail + PerfexCRM integration for?

Marketing teams, customer support leads, and business owners relying on call tracking data need this integration to ensure every inbound phone call immediately reaches their CRM without manual data entry.

Performance marketers
Performance marketers
Sales representatives
Sales representatives
Account managers
Account managers
Customer support leads
Customer support leads
Operations managers
Operations managers
Business owners
Business owners
📈
Performance marketers
You're running campaigns across multiple ad sets but your tracking dashboard only updates when someone manually exports calls, so the conversion counts you're optimising against are always a few hours behind — this integration means every completed phone call lands in your CRM instantly and your data stays current.
Sales representatives
You need to reach out to inbound callers while they are still engaged, but you find out about new phone inquiries too late because call logs sit in a separate tool — automating both apps means every inbound call creates a lead in your CRM immediately and you can follow up without delay.
📋
Account managers
You answer to clients who want immediate proof that their inbound campaigns are generating traction, but compiling call reports by hand takes hours every week — connecting these apps means client communication history and lead records populate automatically without manual effort.
🎧
Customer support leads
The volume of inbound phone inquiries and text messages is too high for your team to log by hand, leading to missed follow-ups and unrecorded client conversations — automating both apps means every interaction creates a structured ticket or customer record instantly.
🔄
Operations managers
You own the client onboarding step and depend on marketing to hand over call details, but information gets lost between tracking tools and your database — integrating these apps means every call and form submission flows straight into your operations pipeline without friction.
🗂️
Business owners
You need a reliable customer history to review business growth and ad ROI, but manual data entry leaves frustrating gaps in your records — automating both apps means your database maintains a complete and accurate picture of every inbound opportunity.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate PerfexCRM + CallRail

Build and manage your PerfexCRM + CallRail automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect PerfexCRM + CallRail with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect CallRail to PerfexCRM?
Frequently Asked Questions
You can connect CallRail to PerfexCRM in 1 click using ready workflows on Integrately, or use Integrately AI to build custom flows with tools like Slack, Google Sheets, and Gmail.
Can I automatically create PerfexCRM leads from CallRail phone calls?
Frequently Asked Questions
Can I connect CallRail, PerfexCRM, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for CallRail and PerfexCRM?
Frequently Asked Questions
How does CallRail handle phone call data during integration?
Frequently Asked Questions
How does PerfexCRM receive data from CallRail?
Frequently Asked Questions
Can I automate CallRail and PerfexCRM without coding skills?
Frequently Asked Questions
Is the CallRail and PerfexCRM integration free?
Frequently Asked Questions
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You Can Also Connect CallRail or PerfexCRM With 1500+ Other Apps

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PerfexCRM
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Sync PerfexCRM with accounting, invoicing, and support tools to manage your client operations effortlessly.
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