CallRail + Drift Integration

Integrate CallRail to Drift in one click, or tell Integrately AI how you want each lead handled. Capture call details, create contacts instantly, update interaction timelines, and drive sales automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • CallRail
    Phone call is completed in CallRail Instant
  • CallRail
    Phone call is updated in CallRail Instant
  • CallRail
    Phone call is started in CallRail Instant
  • CallRail
    Outbound call is completed in CallRail Instant
  • CallRail
    Form is captured in CallRail Instant
  • CallRail
    User is created in CallRail
  • CallRail
    SMS is sent in CallRail Instant
  • CallRail
    SMS is received in CallRail Instant
  • CallRail
    Company is created in CallRail
  • CallRail
    Session tracker is created in CallRail
  • CallRail
    Source tracker is created in CallRail
  • Drift
    Email is identified in Drift Instant
  • Drift
    User reached goal in Drift Instant
  • Drift
    New Conversation is started in Drift Instant
  • Drift
    Conversation is pushed in Drift Instant
  • Drift
    Message is created in Drift Instant
Arrow Right
2.
  • Drift
    Create Contact in Drift
  • Drift
    Update Contact in Drift
  • Drift
    Update contact via non-Drift Id in Drift
  • Drift
    Search contact by email in Drift
  • Drift
    Create Timeline Event in Drift
  • Drift
    Create Conversation in Drift

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for CallRail + Drift Integration

Capture inbound calls, create contacts, update interaction timelines, route conversations, and drive sales, all in just one click.

Most popular automationmost-popular-automations
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your CallRail + Drift flow

Send lead details to your CRM, notify your sales team, schedule follow-ups, and track marketing metrics across your stack. Pick a combination and activate it in one click.

CallRail
Drift
+
SalesforceSalesforce (5)
+
HubSpotHubSpot (5)
+
SlackSlack (5)
+
Google Analytics 4Google Analytics 4 (5)
+
CalendlyCalendly (5)
+
GmailGmail (5)
C
D
S
Create a Salesforce lead and a Drift contact whenever a phone call is completed in CallRail
Every completed CallRail call instantly creates a lead in Salesforce and a contact in Drift so your sales team never misses an opportunity.
C
D
S
When a form is captured in CallRail, create a Salesforce opportunity and update the Drift contact
Captured form submissions in CallRail automatically update existing Drift contacts and open a new Salesforce opportunity.
C
D
S
Search for a contact in Drift when an SMS is received in CallRail, and update Salesforce
Inbound SMS messages in CallRail locate the matching contact in Drift and update their status in Salesforce.
C
D
S
If a CallRail phone call is completed, create a Drift timeline event and update the Salesforce account stage
Completed phone calls automatically log timeline events in Drift and advance the Salesforce account stage.
C
D
S
Use Claude to summarise CallRail call transcripts, create a Drift conversation, and log a Salesforce note
Claude summarises completed CallRail calls before creating a Drift conversation and logging a detailed note in Salesforce.

Supported triggers and actions for CallRail and Drift

Mix and match to build the exact automation you need

CallRail
CallRail Triggers & Actions
Instant
Phone call is completed in CallRail
Triggers the automation when a phone call is completed
Try it →
Instant
Phone call is updated in CallRail
Triggers the automation when a phone call is updated
Try it →
Instant
Phone call is started in CallRail
Triggers the automation when a phone call is started
Try it →
Instant
Outbound call is completed in CallRail
Triggers the automation when an outbound call is completed
Try it →
Instant
Form is captured in CallRail
Triggers the automation when a form is submitted
Try it →
User is created in CallRail
Triggers the automation when a new user is created
Try it →
Instant
SMS is sent in CallRail
Triggers the automation when a text message is sent
Try it →
Instant
SMS is received in CallRail
Triggers the automation when a new text message is received
Try it →
Company is created in CallRail
Triggers the automation when a new company is created
Try it →
Session tracker is created in CallRail
Triggers the automation when a session tracker is created
Try it →
Source tracker is created in CallRail
Triggers the automation when a source tracker is created
Try it →
No action is available
Drift
Drift Triggers & Actions
Instant
Email is identified in Drift
Triggers the automation when email address of any lead is captured
Try it →
Instant
User reached goal in Drift
Triggers the automation when the user reaches a particular goal
Try it →
Instant
New Conversation is started in Drift
Triggers the automation when a new conversation is initiated
Try it →
Instant
Conversation is pushed in Drift
Triggers the automation when a conversation is pushed to another user or team
Try it →
Instant
Message is created in Drift
Triggers the automation when a new message is created
Try it →
Create Contact in Drift
Adds a new contact to the database
Try it →
Update Contact in Drift
Updates contact information with new details
Try it →
Update contact via non-Drift Id in Drift
Updates a contact's information using a non-drift id
Try it →
Search contact by email in Drift
Finds and retrieves contact information using their email address
Try it →
Create Timeline Event in Drift
Creates a new timeline event
Try it →
Create Conversation in Drift
Start a new conversation with speicified recipients
Try it →

What can you automate with CallRail + Drift?

Turn phone calls, form submissions, and customer messages into instant chat contacts, timeline updates, and team notifications without manual entry.

What you can automate?
📞
Create Drift contacts from completed phone calls
Automatically establish a new contact in Drift the moment a phone call is completed in CallRail. Eliminate manual entry and accelerate your team's response time.
📝
Capture every submitted form field
Map all available CallRail form submission data directly into Drift contact records and timelines instead of just basic names and email addresses.
🔔
Notify your sales team instantly
Send real-time alerts to your team channels in Slack whenever an important inbound phone call or form submission is recorded in CallRail.
🔀
Route leads based on submitted criteria
Distribute inbound contacts to different sales tiers or support channels in Drift depending on specific call attributes or form inputs.
🔄
Keep contact records up to date
Automatically update existing Drift contact properties and interaction timelines whenever customer details change in CallRail.
🔍
Search and update existing contacts
Look up contacts by email in Drift before creating new records, ensuring your database remains clean and free of duplicates.
⏱️
Log timeline events for completed calls
Record detailed interaction history and timeline events in Drift whenever outbound or inbound phone calls conclude in CallRail.
🔗
Extend your workflow to CRM tools
Connect CallRail and Drift with Salesforce or HubSpot to synchronize leads, contacts, and deal pipelines across your entire tech stack.
And much more...

Who is CallRail + Drift integration for?

Performance marketers, sales reps, and customer success teams waste hours manually transferring call insights into chat and CRM platforms, but connecting these apps eliminates manual data entry completely.

Performance marketers
Performance marketers
Sales development representatives
Sales development representatives
Agency account managers
Agency account managers
Customer support teams
Customer support teams
Business development executives
Business development executives
Operations managers
Operations managers
📈
Performance marketers
You're running ad campaigns to drive phone calls but your tracking reports only update when someone manually exports call logs, so the conversion counts you're optimizing against are always hours behind — this integration means every completed phone call updates your tracking records instantly and your attribution stays accurate.
Sales development representatives
You need to engage inbound phone leads immediately while their intent is high, but waiting for call notifications to be checked manually means prospects slip away — automating both apps means every inbound call creates a chat contact instantly and your team can engage prospects without delay.
📊
Agency account managers
You report on inbound lead volume and client communication progress every week, but compiling data across call logs and chat histories takes hours of tedious spreadsheet work — connecting these apps means all interaction records sync automatically and your reporting dashboards stay up to date.
🎧
Customer support teams
Inbound phone call volume spikes during product launches and customer service reps struggle to keep chat and call records aligned by hand — integrating these apps means every form capture and call record updates your support logs automatically.
💼
Business development executives
You own the outreach process following initial phone inquiries, but waiting for upstream team members to hand over call notes causes frustrating delays — automating both apps means contact details and timeline events transfer seamlessly the moment a call ends.
🗂️
Operations managers
You rely on complete customer histories to audit lead routing and team response times, but manual data entry leaves frustrating gaps in your records — connecting these apps means every phone call and message logs a reliable history without missing details.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate CallRail + Drift

Build and manage your CallRail + Drift automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect CallRail + Drift with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect CallRail to Drift?
Frequently Asked Questions
You can connect CallRail to Drift in 1-click using ready-made templates on Integrately, or ask Integrately AI to build the automation and map the fields for you. You can also connect other popular tools like Salesforce, HubSpot, and Slack.
Can I automatically create Drift contacts when a phone call is completed in CallRail?
Frequently Asked Questions
Can I connect CallRail, Drift, and Salesforce?
Frequently Asked Questions
What is a good Zapier alternative for CallRail and Drift?
Frequently Asked Questions
How does CallRail data sync with Drift?
Frequently Asked Questions
Can Drift trigger actions in CallRail?
Frequently Asked Questions
Do I need coding skills to integrate CallRail and Drift?
Frequently Asked Questions
Is the CallRail and Drift integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect CallRail or Drift With 1500+ Other Apps

CallRail
Popular CallRail Integrations
Connect CallRail to CRMs, analytics tools, and marketing platforms to track advertising ROI and inbound call performance.
See All
CallRail Integrations arrow right
No popular apps found
Drift
Popular Drift Integrations
Sync Drift with customer support desks, scheduling apps, and email platforms to drive instant customer conversations.
See All
Drift Integrations arrow right
No popular apps found