tawk.to + Brevo (Sendinblue) Integration

Integrate Brevo (Sendinblue) to tawk.to in one click, or tell Integrately AI how you want each contact handled. Capture live chats, create or update contacts, sync customer details, and streamline your marketing campaigns automatically.

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1.
  • tawk.to
    Transcript is created in tawk.to Instant
  • tawk.to
    Chat has started in tawk.to Instant
  • tawk.to
    Chat has ended in tawk.to Instant
  • tawk.to
    Ticket is created in tawk.to Instant
  • Brevo  (Sendinblue)
    Contact is added in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Contact is added in list in Brevo (Sendinblue) Instant
  • Brevo  (Sendinblue)
    Contact is Blocklisted in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Email campaign is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Sender is added in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Transactional email is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    SMS Campaign is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    List is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Note is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Folder is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Company is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Deal is created in Brevo (Sendinblue)
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2.
  • Brevo  (Sendinblue)
    Create or update contact in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create contact in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Add existing contact to list in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Update contact in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Search contact in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Delete a contact in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Search contact by phone number in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Send email in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Send SMS in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create Contact via DOI (Double-Opt-In) Flow in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Search Sender in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Remove contact from a list in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Send campaign report in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create email campaign in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Update list in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create list in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create deal in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Link and Unlink deal with contacts/companies in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Delete deal in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Search deal in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create Folder in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Send a transactional email in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Update company in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create company in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Search company by company name in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Link and Unlink company with contact/deal in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create task in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create note in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Add domain to blocked domains in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Get contact by Id in Brevo (Sendinblue)

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Ready Workflows Ready Workflows for Brevo (Sendinblue) + tawk.to Integration

Capture chat leads, update contact lists, create deals, and trigger follow-up emails, all in just one click.

Most popular automationsmost-popular-automations
tawk.to + Brevo  (Sendinblue) Integration

Create Brevo (Sendinblue) contact for new tawk.to ticket

Any business knows that customer support is a vital part of any business. Not only do you need to be able to solve problems quickly and efficiently, but you also need to create a good impression with each interaction.

One way to do this is to set up this tawk.to - Brevo (Sendinblue) integration. It will automatically create a Brevo (Sendinblue) contact for new tawk.to tickets created. This way, you can ensure that each customer who contacts you will receive a prompt and professional response.

Additionally, it can help to build relationships with your customers and create loyalty. So if you're looking for ways to improve your customer service, setting up Brevo (Sendinblue) contacts for every tawk.to ticket is a great place to start.
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tawk.to + Brevo  (Sendinblue) Integration

Send Brevo (Sendinblue) email for new tawk.to ticket

It's easy to stay on top of your support tickets with automatic notifications using this tawk.to - Brevo (Sendinblue) integration. Whenever a new ticket is created in tawk.to, you will immediately receive a email in Brevo (Sendinblue) notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the email includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Brevo (Sendinblue) emails for new tawk.to tickets today - your customers will appreciate it!
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tawk.to + Brevo  (Sendinblue) Integration

Create Brevo (Sendinblue) contact for new tawk.to chat

Automatically creating Brevo (Sendinblue) contact for new tawk.to chat can help you nurture your leads and close more deals. By automatically adding new contacts to your database, you can stay organized and keep track of your interactions with each lead.

Additionally, automatically generating Brevo (Sendinblue) contact can save you time by eliminating the need to manually add new contacts. Automating this process can help you work more efficiently and close more deals.
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tawk.to + Brevo  (Sendinblue) Integration

Send Brevo (Sendinblue) email for new tawk.to chat

When you receive a new tawk.to chat, you can automatically send a Brevo (Sendinblue) email. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!

So go ahead and set up your automatic Brevo (Sendinblue) email today. Your future self will thank you.
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Connect more apps to your Brevo (Sendinblue) + tawk.to flow

Send chat data to your CRM, update customer records, notify your support team, and log details across your stack. Pick a combination and activate it in one click.

tawk.to
Brevo  (Sendinblue)
+
ShopifyShopify (4)
+
WordPressWordPress (4)
+
HubspotHubspot (4)
+
CalendlyCalendly (4)
+
TypeformTypeform (4)
+
SlackSlack (4)
T
B
S
When a chat ends in tawk.to, create a contact in Brevo (Sendinblue) and add a customer in Shopify.
Every tawk.to chat session creates a new contact in Brevo (Sendinblue) and a customer record in Shopify instantly, eliminating manual data entry.
T
B
S
When a ticket is created in tawk.to, update the contact in Brevo (Sendinblue) and create an order note in Shopify.
Support tickets from tawk.to update your Brevo (Sendinblue) contacts and attach order notes in Shopify without manual switching.
T
B
S
When a chat starts in tawk.to, search contact in Brevo (Sendinblue) and create a draft order in Shopify.
Look up Brevo (Sendinblue) contacts and set up Shopify draft orders the moment a customer opens a live chat in tawk.to.
T
B
S
When a chat transcript is created in tawk.to, add the contact to a list in Brevo (Sendinblue) and update the customer profile in Shopify.
Archived tawk.to transcripts automatically segment Brevo (Sendinblue) lists and update customer details in Shopify.

Supported triggers and actions for tawk.to and Brevo (Sendinblue)

Mix and match to build the exact automation you need

tawk.to
tawk.to Triggers & Actions
Instant
Transcript is created in tawk.to
Fires when a new conversation transcript is generated
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Instant
Chat has started in tawk.to
Triggers the automation when a new conversation is initiated
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Instant
Chat has ended in tawk.to
Triggers the automation when a chat is marked as complete
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Instant
Ticket is created in tawk.to
Triggers the automation when a new ticket is created
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No action is available
Brevo  (Sendinblue)
Brevo (Sendinblue) Triggers & Actions
Contact is added in Brevo (Sendinblue)
Triggers the automation when a new contact is added
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Instant
Contact is added in list in Brevo (Sendinblue)
Triggers the automation when a contact is added to a list
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Contact is Blocklisted in Brevo (Sendinblue)
Triggers the automation when a contact is blocked
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Email campaign is created in Brevo (Sendinblue)
Triggers the automation when a new email campaign is added
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Sender is added in Brevo (Sendinblue)
Triggers the automation when a sender is added
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Transactional email is created in Brevo (Sendinblue)
Triggers the automation when a transactional email is created
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SMS Campaign is created in Brevo (Sendinblue)
Triggers the automation when a new SMS campaign is created
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List is created in Brevo (Sendinblue)
Triggers the automation when a new list is created
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Note is created in Brevo (Sendinblue)
Triggers the automation when a new note is created
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Folder is created in Brevo (Sendinblue)
Triggers the automation when a new folder is created
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Company is created in Brevo (Sendinblue)
Triggers the automation when a new company is created
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Deal is created in Brevo (Sendinblue)
Triggers the automation when a new deal is created
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Create or update contact in Brevo (Sendinblue)
Adds or updates a contact to the database
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Create contact in Brevo (Sendinblue)
Adds a new contact to the database
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Add existing contact to list in Brevo (Sendinblue)
Adds a contact from the database to a list
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Update contact in Brevo (Sendinblue)
Updates contact information with new details
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Search contact in Brevo (Sendinblue)
Finds and retrieves contact information
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Delete a contact in Brevo (Sendinblue)
Removes a contact from a database or list
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Search contact by phone number in Brevo (Sendinblue)
Finds information about a contact using the phone number
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Send email in Brevo (Sendinblue)
Sends an email to a recipient
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Send SMS in Brevo (Sendinblue)
Sends a text message to particular recipients
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Create Contact via DOI (Double-Opt-In) Flow in Brevo (Sendinblue)
Adds contacts after they have confirmed their subscription via double opt-in
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Search Sender in Brevo (Sendinblue)
Searches for a sender
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Remove contact from a list in Brevo (Sendinblue)
Removes a contact from a list
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Send campaign report in Brevo (Sendinblue)
Sends a campaign report
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Create email campaign in Brevo (Sendinblue)
Adds a new contact to the contact list
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Update list in Brevo (Sendinblue)
Updates a particular list with new data
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Create list in Brevo (Sendinblue)
Generates a new list
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Create deal in Brevo (Sendinblue)
Generates a new deal with
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Link and Unlink deal with contacts/companies in Brevo (Sendinblue)
Connects or disconnects the deal associated with a contact or company
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Delete deal in Brevo (Sendinblue)
Removes a deal entry from the system
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Search deal in Brevo (Sendinblue)
Retrieves and find a deal
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Create Folder in Brevo (Sendinblue)
Creates a new folder in the designated location
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Send a transactional email in Brevo (Sendinblue)
Sends a transactional email
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Update company in Brevo (Sendinblue)
Updates company information
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Create company in Brevo (Sendinblue)
Generates a new company profile with given details
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Search company by company name in Brevo (Sendinblue)
Searches for a company using its name
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Link and Unlink company with contact/deal in Brevo (Sendinblue)
Connects or disconnects the company associated with a contact or deal
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Create task in Brevo (Sendinblue)
Creates a new task
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Create note in Brevo (Sendinblue)
Creates a new note in the particular format
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Add domain to blocked domains in Brevo (Sendinblue)
Blocks a particular domain from accessing your network
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Get contact by Id in Brevo (Sendinblue)
Retrieves a contact using their id
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What can you automate with Brevo (Sendinblue) + tawk.to?

Streamline your support and marketing workflows by syncing live chat data directly into your email campaigns and contact lists.

What you can automate?
🔄
Sync chat leads to marketing contacts automatically
Turn every completed tawk.to chat session into a new contact in Brevo (Sendinblue) instantly. Your marketing lists stay up to date without manual exporting.
📋
Capture every submitted chat field and detail
Map visitor names, emails, and conversation notes into your Brevo (Sendinblue) contact profiles instead of losing valuable context.
🔔
Alert your team the moment a chat or ticket arrives
Notify your support or sales team instantly in Slack or via email whenever a new tawk.to conversation ends or a support ticket is created.
🔀
Route contacts based on specific chat criteria
Add contacts to different Brevo (Sendinblue) lists depending on tags, inquiry types, or custom fields submitted during the live chat session.
📝
Keep contact records updated as conversations evolve
Automatically update existing Brevo (Sendinblue) contacts with new ticket notes and chat transcripts as customer interactions progress.
🔍
Search and update instead of creating duplicates
Check if a contact already exists in Brevo (Sendinblue) before creating a new entry, keeping your database clean and organized.
📌
Handle support ticket updates and resolutions
Trigger automated updates in Brevo (Sendinblue) whenever a tawk.to support ticket changes status from open to closed.
🔌
Extend your workflow to additional business apps
Connect your Brevo (Sendinblue) and tawk.to flow with Slack, Shopify, or HubSpot to notify teams and sync customer data across your entire stack.
And much more...

Who is Brevo (Sendinblue) + tawk.to integration for?

Connecting Brevo (Sendinblue) and tawk.to helps support, marketing, and sales teams turn live conversations into organized contacts and targeted campaigns without manual data entry.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Agency account managers
Agency account managers
Sales operations teams
Sales operations teams
Sales representatives
Sales representatives
Data administrators
Data administrators
📈
Performance marketers
You're running marketing campaigns and driving traffic to your site, but your email lists only update when someone manually exports chat leads, so your subscriber counts are always a few hours behind — with this integration, every new chat lead lands in your database instantly and your data stays current.
Customer support leads
You manage live chat queues and need to act fast on high-priority issues, but visitor details remain trapped in chat widgets until someone copies them over, so urgent requests are discovered too late — with this integration, every support interaction updates your customer records automatically.
🤝
Agency account managers
You answer to clients who want to see lead generation progress from live support channels, but compiling chat logs into marketing reports by hand takes hours every week — with this integration, every new contact and ticket is logged accurately for client reviews.
📊
Sales operations teams
The chat volume on your website is too high for anyone to keep up by hand, leading to missed prospect details and delayed follow-ups — with this integration, every conversation is captured and synced to your CRM and email lists without manual effort.
🎯
Sales representatives
You own the outreach stage and depend on support staff to hand over qualified chat leads, but handoffs get lost between separate systems — with this integration, every chat lead triggers an instant contact update so you can reach out immediately.
🗂️
Data administrators
You need a reliable history of customer interactions across platforms, but keeping chat transcripts and marketing databases in sync leaves frequent gaps in your records — with this integration, every interaction is recorded completely and consistently.
Our team

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Why choose Integrately to automate tawk.to + Brevo (Sendinblue)

Build and manage your tawk.to + Brevo (Sendinblue) automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect tawk.to + Brevo (Sendinblue) with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect Brevo (Sendinblue) to tawk.to?
Frequently Asked Questions
You can connect Brevo (Sendinblue) to tawk.to in 1 click using Integrately. Choose a ready automation template or ask Integrately AI to build your exact workflow alongside Shopify, Slack, and 1,500+ other apps.
Can I automatically create Brevo contacts from tawk.to live chats?
Frequently Asked Questions
Can I connect Brevo (Sendinblue), tawk.to, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Brevo (Sendinblue) and tawk.to?
Frequently Asked Questions
How does Brevo (Sendinblue) handle contact updates from chat sessions?
Frequently Asked Questions
Can tawk.to support tickets trigger actions in Brevo (Sendinblue)?
Frequently Asked Questions
Do I need coding skills to automate Brevo (Sendinblue) and tawk.to?
Frequently Asked Questions
Is the Brevo (Sendinblue) and tawk.to integration free?
Frequently Asked Questions
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You Can Also Connect Brevo (Sendinblue) or tawk.to With 1500+ Other Apps

Brevo  (Sendinblue)
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tawk.to
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Sync tawk.to with helpdesk, messaging, and productivity tools to manage live customer conversations and tickets.
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