Brevo (Sendinblue) + JivoChat Integration

Integrate Brevo (Sendinblue) to JivoChat in one click, or tell Integrately AI how you want each contact handled. Capture visitor details, create or update contacts, sync offline messages, and trigger follow-ups automatically.

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1.
  • Brevo  (Sendinblue)
    Contact is added in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Contact is added in list in Brevo (Sendinblue) Instant
  • Brevo  (Sendinblue)
    Contact is Blocklisted in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Email campaign is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Sender is added in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Transactional email is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    SMS Campaign is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    List is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Note is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Folder is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Company is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Deal is created in Brevo (Sendinblue)
  • JivoChat
    Visitor's information is updated in JivoChat Instant
  • JivoChat
    Offline message is recieved in JivoChat Instant
  • JivoChat
    Chat is finished in JivoChat Instant
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2.
  • Brevo  (Sendinblue)
    Create or update contact in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create contact in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Add existing contact to list in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Update contact in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Search contact in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Delete a contact in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Search contact by phone number in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Send email in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Send SMS in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create Contact via DOI (Double-Opt-In) Flow in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Search Sender in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Remove contact from a list in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Send campaign report in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create email campaign in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Update list in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create list in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create deal in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Link and Unlink deal with contacts/companies in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Delete deal in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Search deal in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create Folder in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Send a transactional email in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Update company in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create company in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Search company by company name in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Link and Unlink company with contact/deal in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create task in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create note in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Add domain to blocked domains in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Get contact by Id in Brevo (Sendinblue)

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Ready Workflows Ready Workflows for Brevo (Sendinblue) + JivoChat Integration

Capture visitor details, update contacts in Brevo (Sendinblue), log offline messages, trigger follow-up emails, and sync customer data, all in just one click.

Most popular automationsmost-popular-automations
JivoChat + Brevo  (Sendinblue) Integration

Send email from Brevo (Sendinblue) for new message received in JivoChat

There are many reasons why you would want to send an email in Brevo (Sendinblue) when a text message is received in JivoChat.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via email instead of message.

No matter what your reason, setting up email notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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  • 1of1
Got a different task in mind? Describe it

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Connect more apps to your Brevo (Sendinblue) + JivoChat flow

Streamline your customer communication by syncing chat interactions with your CRM, support desk, and team channels. Pick a combination and activate it in one click.

Brevo  (Sendinblue)
JivoChat
+
ShopifyShopify (3)
+
HubspotHubspot (3)
+
ZendeskZendesk (3)
+
MailchimpMailchimp (3)
+
SlackSlack (3)
+
Google SheetsGoogle Sheets (3)
J
B
S
When a JivoChat chat finishes, create a Brevo (Sendinblue) contact and create a customer in Shopify.
Finished JivoChat chats instantly create a new contact in Brevo (Sendinblue) and a customer profile in Shopify without manual entry.
J
B
S
When JivoChat visitor information is updated, update the Brevo (Sendinblue) contact and create a Shopify order note.
Visitor updates in JivoChat refresh Brevo (Sendinblue) contact details and log notes in Shopify automatically.
J
B
S
When an offline message is received in JivoChat, create a Brevo (Sendinblue) contact and add a Shopify customer tag.
Offline messages captured in JivoChat automatically generate a Brevo (Sendinblue) contact and tag the customer in Shopify.

Supported triggers and actions for Brevo (Sendinblue) and JivoChat

Mix and match to build the exact automation you need

Brevo  (Sendinblue)
Brevo (Sendinblue) Triggers & Actions
Contact is added in Brevo (Sendinblue)
Triggers the automation when a new contact is added
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Instant
Contact is added in list in Brevo (Sendinblue)
Triggers the automation when a contact is added to a list
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Contact is Blocklisted in Brevo (Sendinblue)
Triggers the automation when a contact is blocked
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Email campaign is created in Brevo (Sendinblue)
Triggers the automation when a new email campaign is added
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Sender is added in Brevo (Sendinblue)
Triggers the automation when a sender is added
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Transactional email is created in Brevo (Sendinblue)
Triggers the automation when a transactional email is created
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SMS Campaign is created in Brevo (Sendinblue)
Triggers the automation when a new SMS campaign is created
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List is created in Brevo (Sendinblue)
Triggers the automation when a new list is created
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Note is created in Brevo (Sendinblue)
Triggers the automation when a new note is created
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Folder is created in Brevo (Sendinblue)
Triggers the automation when a new folder is created
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Company is created in Brevo (Sendinblue)
Triggers the automation when a new company is created
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Deal is created in Brevo (Sendinblue)
Triggers the automation when a new deal is created
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Create or update contact in Brevo (Sendinblue)
Adds or updates a contact to the database
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Create contact in Brevo (Sendinblue)
Adds a new contact to the database
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Add existing contact to list in Brevo (Sendinblue)
Adds a contact from the database to a list
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Update contact in Brevo (Sendinblue)
Updates contact information with new details
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Search contact in Brevo (Sendinblue)
Finds and retrieves contact information
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Delete a contact in Brevo (Sendinblue)
Removes a contact from a database or list
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Search contact by phone number in Brevo (Sendinblue)
Finds information about a contact using the phone number
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Send email in Brevo (Sendinblue)
Sends an email to a recipient
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Send SMS in Brevo (Sendinblue)
Sends a text message to particular recipients
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Create Contact via DOI (Double-Opt-In) Flow in Brevo (Sendinblue)
Adds contacts after they have confirmed their subscription via double opt-in
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Search Sender in Brevo (Sendinblue)
Searches for a sender
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Remove contact from a list in Brevo (Sendinblue)
Removes a contact from a list
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Send campaign report in Brevo (Sendinblue)
Sends a campaign report
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Create email campaign in Brevo (Sendinblue)
Adds a new contact to the contact list
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Update list in Brevo (Sendinblue)
Updates a particular list with new data
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Create list in Brevo (Sendinblue)
Generates a new list
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Create deal in Brevo (Sendinblue)
Generates a new deal with
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Link and Unlink deal with contacts/companies in Brevo (Sendinblue)
Connects or disconnects the deal associated with a contact or company
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Delete deal in Brevo (Sendinblue)
Removes a deal entry from the system
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Search deal in Brevo (Sendinblue)
Retrieves and find a deal
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Create Folder in Brevo (Sendinblue)
Creates a new folder in the designated location
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Send a transactional email in Brevo (Sendinblue)
Sends a transactional email
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Update company in Brevo (Sendinblue)
Updates company information
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Create company in Brevo (Sendinblue)
Generates a new company profile with given details
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Search company by company name in Brevo (Sendinblue)
Searches for a company using its name
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Link and Unlink company with contact/deal in Brevo (Sendinblue)
Connects or disconnects the company associated with a contact or deal
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Create task in Brevo (Sendinblue)
Creates a new task
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Create note in Brevo (Sendinblue)
Creates a new note in the particular format
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Add domain to blocked domains in Brevo (Sendinblue)
Blocks a particular domain from accessing your network
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Get contact by Id in Brevo (Sendinblue)
Retrieves a contact using their id
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JivoChat
JivoChat Triggers & Actions
Instant
Visitor's information is updated in JivoChat
Triggers the automation when a visitor's information is updated
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Instant
Offline message is recieved in JivoChat
Triggers the automation when an offline message is received
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Instant
Chat is finished in JivoChat
Triggers the automation when a chat is marked as complete
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No action is available

What can you automate with Brevo (Sendinblue) + JivoChat?

Streamline your workflows by syncing live chat interactions, visitor updates, and offline messages directly into your marketing and CRM platform.

What you can automate?
💬
Sync completed chats to contacts automatically
Whenever a chat finishes in JivoChat, automatically create or update the corresponding contact in Brevo (Sendinblue) without manual exporting or data entry.
📋
Capture every visitor detail and offline message
Map all available visitor information updates and offline messages from JivoChat directly into your Brevo (Sendinblue) contact records and notes.
🔔
Alert your team the moment a chat concludes
Send instant notifications to your sales or support team whenever a new chat is finished or an offline inquiry is received.
🔀
Route records based on submitted visitor data
Trigger different follow-up actions in Brevo (Sendinblue) depending on the specific information or criteria submitted during a JivoChat session.
🔄
Keep contact records updated as conversations evolve
Automatically update existing Brevo (Sendinblue) contacts whenever a visitor's information is modified or refreshed in JivoChat.
🛡️
Create or update contacts without generating duplicates
Use intelligent upsert operations to match existing Brevo (Sendinblue) records before creating new entries from JivoChat interactions.
⏱️
Handle offline messages and after-hours inquiries
Capture offline messages received in JivoChat and immediately create follow-up tasks or deals in Brevo (Sendinblue) for prompt engagement.
🔌
Extend your chat workflows to Google Sheets
Connect JivoChat and Brevo (Sendinblue) with Google Sheets to log every chat interaction and visitor update into a centralized tracking spreadsheet.
And much more...

Who is Brevo (Sendinblue) + JivoChat integration for?

Connecting Brevo (Sendinblue) to JivoChat eliminates manual data entry, ensuring support teams, marketers, and sales reps never miss customer interactions.

Performance Marketers
Performance Marketers
Support Managers
Support Managers
Account Managers
Account Managers
E-Commerce Support Teams
E-Commerce Support Teams
Sales Representatives
Sales Representatives
Operations Teams
Operations Teams
📈
Performance Marketers
You're running campaigns and tracking chat lead generation in Brevo (Sendinblue), but your reporting numbers only update when someone manually exports chat logs, so your conversion metrics are always hours behind — with this integration, every completed chat updates your marketing data instantly and your reports stay current.
Support Managers
You need to act fast on visitor inquiries and offline messages in JivoChat, but manual lead transfer delays your response time and leaves prospects waiting — with this integration, every offline message creates a contact and task instantly so your team can engage leads without delay.
🤝
Account Managers
You answer to clients who want to see prompt follow-up on live chat interactions, but scattered communication leads to missed touchpoints and delayed reporting — with this integration, every interaction is logged accurately so clients review transparent progress.
🛒
E-Commerce Support Teams
The chat volume on your website is too high for anyone to keep up by hand, resulting in lost customer contacts and unrecorded inquiries — with this integration, every chat session and visitor update flows into your database automatically and nothing slips through the cracks.
💼
Sales Representatives
You own the sales follow-up stage and depend on support agents to hand over qualified leads from JivoChat chats, but manual handoffs cause friction and lost deals — with this integration, every finished chat creates a contact and deal instantly so you can start selling right away.
📋
Operations Teams
You need a reliable history of all customer interactions across your website chat and CRM, but manual entry leaves frustrating gaps in your audit trails — with this integration, every visitor update and offline message is captured completely and your records stay pristine.
Our team

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Why choose Integrately to automate Brevo (Sendinblue) + JivoChat

Build and manage your Brevo (Sendinblue) + JivoChat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Brevo (Sendinblue) + JivoChat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

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Frequently Asked Questions

How do I connect Brevo (Sendinblue) to JivoChat?
Frequently Asked Questions
You can connect Brevo (Sendinblue) to JivoChat instantly using 1-click automation setup on Integrately, along with tools like Shopify, Slack, and Google Sheets, or ask Integrately AI to build the automation and map the fields.
Can I automatically create Brevo contacts when a JivoChat chat finishes?
Frequently Asked Questions
Can I connect Brevo (Sendinblue), JivoChat, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Brevo (Sendinblue) and JivoChat?
Frequently Asked Questions
How does Brevo (Sendinblue) handle contact updates from JivoChat?
Frequently Asked Questions
How are offline messages in JivoChat handled with Brevo (Sendinblue)?
Frequently Asked Questions
Can I set up this integration without any coding skills?
Frequently Asked Questions
Is the Brevo (Sendinblue) and JivoChat integration free?
Frequently Asked Questions
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You Can Also Connect Brevo (Sendinblue) or JivoChat With 1500+ Other Apps

Brevo  (Sendinblue)
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