If you're using Brevo (Sendinblue) to send your marketing emails, you can also use it to create and manage ticket for Freshservice. contact created in Brevo (Sendinblue) will automatically be created as ticket in Freshservice, so you can easily keep track of all Freshservice requests in one place.
This automation will help you stay organized and provide top-notch customer service. It's a great system that helps you take care of your customers so you can focus on growing your business.
It's easy to stay on top of your support tickets with automatic notifications using this Freshservice - Brevo (Sendinblue) integration. Whenever a new ticket is created in Freshservice, you will immediately receive a email in Brevo (Sendinblue) notifying you. This way, you can jump on the issue right away and provide the support your customers need.
Plus, since the email includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Brevo (Sendinblue) emails for new Freshservice tickets today - your customers will appreciate it!
Any business knows that customer support is a vital part of any business. Not only do you need to be able to solve problems quickly and efficiently, but you also need to create a good impression with each interaction.
One way to do this is to set up this Freshservice - Brevo (Sendinblue) integration. It will automatically create a Brevo (Sendinblue) contact for new Freshservice tickets created. This way, you can ensure that each customer who contacts you will receive a prompt and professional response.
Additionally, it can help to build relationships with your customers and create loyalty. So if you're looking for ways to improve your customer service, setting up Brevo (Sendinblue) contacts for every Freshservice ticket is a great place to start.
Create Your Own Brevo (Sendinblue) & Freshservice Integration Without Any Code
Quickly Create Custom Workflows - Set ‘trigger’ to start your workflow & ‘action’ to automate repetitive tasks between Brevo (Sendinblue) & Freshservice
Create Automation
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You can Add Conditions / More Apps in the next steps
1.
Contact is added in Brevo (Sendinblue)
Contact is added in list in Brevo (Sendinblue) Instant
Contact is Blocklisted in Brevo (Sendinblue)
Email campaign is created in Brevo (Sendinblue)
Sender is added in Brevo (Sendinblue)
Transactional email is created in Brevo (Sendinblue)
SMS Campaign is created in Brevo (Sendinblue)
List is created in Brevo (Sendinblue)
Note is created in Brevo (Sendinblue)
Folder is created in Brevo (Sendinblue)
Company is created in Brevo (Sendinblue)
Ticket is created in Freshservice
Ticket is updated in Freshservice
Requester is created in Freshservice
Requester is updated in Freshservice
2.
Create contact in Brevo (Sendinblue)
Add existing contact to list in Brevo (Sendinblue)
Update contact in Brevo (Sendinblue)
Search contact in Brevo (Sendinblue)
Delete a contact in Brevo (Sendinblue)
Search contact by phone number in Brevo (Sendinblue)
Send email in Brevo (Sendinblue)
Send SMS in Brevo (Sendinblue)
Create Contact via DOI (Double-Opt-In) Flow in Brevo (Sendinblue)
Search Sender in Brevo (Sendinblue)
Remove contact from a list in Brevo (Sendinblue)
Send campaign report in Brevo (Sendinblue)
Create email campaign in Brevo (Sendinblue)
Update list in Brevo (Sendinblue)
Create list in Brevo (Sendinblue)
Create deal in Brevo (Sendinblue)
Link and Unlink deal with contacts/companies in Brevo (Sendinblue)
Delete deal in Brevo (Sendinblue)
Search deal in Brevo (Sendinblue)
Create Folder in Brevo (Sendinblue)
Send a transactional email in Brevo (Sendinblue)
Update company in Brevo (Sendinblue)
Create company in Brevo (Sendinblue)
Search company by company name in Brevo (Sendinblue)
Link and Unlink company with contact/deal in Brevo (Sendinblue)
Create task in Brevo (Sendinblue)
Create note in Brevo (Sendinblue)
Add a domain to blocked domains in Brevo (Sendinblue)
Integrate Brevo (Sendinblue) & Freshservice In 1 Click And Save Time & Money Both
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