Brevo  (Sendinblue)
Close
Zendesk

Brevo (Sendinblue) + Close + Zendesk integration

Automate lead capture, contact management, sales tracking, support follow-ups and opt-out updates across Brevo (Sendinblue), Close, and Zendesk.

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Popular automation
Trigger
Contact is added
in Brevo (Sendinblue)
Actions
Create lead
in Close
Create user
in Zendesk

Trusted by experts at...

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App Integrations
20 Million+
Ready Automations
42,000+
Customers Worldwide
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Ready Workflows Ready Workflows   for Brevo (Sendinblue) + Close + Zendesk integration

Capture leads, add support users, log solved tickets, send follow-up emails, and keep opt-outs current, all in just one click.

Trigger
Contact is added
in Brevo (Sendinblue)
Actions
Create lead
in Close
Create user
in Zendesk
Trigger
Contact is added
in Brevo (Sendinblue)
Actions
IF
Continue if contact email belongs to a corporate domain
in Condition
Create lead
in Close
Create user
in Zendesk
Trigger
Contact is added
in Brevo (Sendinblue)
Actions
C
Score lead quality and extract industry category from signup payload
in ChatGPT
Create lead
in Close
Create user
in Zendesk
Trigger
Lead is created
in Close
Actions
Create or update contact
in Brevo (Sendinblue)
Create user
in Zendesk
Trigger
Lead is created
in Close
Actions
Create or update contact
in Brevo (Sendinblue)
Create user
in Zendesk
S
Send notification to sales-support channel
in Slack
Trigger
Ticket is solved
in Zendesk
Actions
Search lead
in Close
Create note
in Close
Send a transactional email
in Brevo (Sendinblue)

When a Zendesk ticket is solved, add a note to the Close lead and send a Brevo (Sendinblue) follow-up email

Solved tickets get logged in Close and trigger a follow-up email from Brevo (Sendinblue).
Support teams solve tickets, but the sales record often stays out of date. This automation finds the matching lead in Close, adds a note about the fix, then sends a satisfaction survey email through Brevo (Sendinblue). Sales knows what happened, and the customer gets a quick check-in.
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Trigger
Opportunity status change activity is created
in Close
Actions
Add existing contact to list
in Brevo (Sendinblue)
Create ticket
in Zendesk
Trigger
Opportunity status change activity is created
in Close
Actions
A
Generate personalized onboarding checklist and handoff brief
in Anthropic Claude
Create ticket
in Zendesk
Add existing contact to list
in Brevo (Sendinblue)
Trigger
Ticket is created
in Zendesk
Actions
Search lead
in Close
Create task
in Close
Send SMS
in Brevo (Sendinblue)

When a Zendesk ticket comes in, add a sales check-in task in Close and text the customer through Brevo (Sendinblue)

A new support ticket creates a sales check-in task in Close and sends the customer an SMS.
Urgent tickets need fast replies, and sales should know when a key client has a problem. This automation finds the customer in Close, adds a check-in task, then sends an SMS confirmation through Brevo (Sendinblue). The customer hears back quickly, and the rep is already on it.
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More ways to automate your
Brevo (Sendinblue) + Close + Zendesk workflow

Connect 1,500+ apps and get more done from your workflows.

Log every lead in a sheet
When a new lead appears in Close, Google Sheets can keep a running list for your team. Sales leaders get a simple view they can sort and share without opening the CRM.
Alert the sales team
When a high-value deal moves to a new stage, Microsoft Teams can post a message to the owner. The rep can jump on a call while interest is still high.
Send it to accounts
When a deal is won in Close, create the matching invoice in Xero or QuickBooks. Your finance team gets the details without waiting for someone to re-enter them.
Track onboarding steps
When a new client is onboarded, Asana can create a project with each setup step listed. Your team can see what is done and what is still open.
Keep files in one place
When a support ticket includes files, Google Drive can save them in a folder for that customer. Your team finds attachments later without searching through old emails.
Book the kickoff call
Once a customer is onboarded, Calendly can send a kickoff call invite. The customer picks a time that works, and it lands on your calendar.

How the data usually flows between Brevo (Sendinblue), Close and Zendesk

See how information moves automatically from your email list through your sales pipeline and support desk to your customer's inbox.

Brevo (Sendinblue)
Brevo (Sendinblue)
The moment someone joins your list, the workflow starts. Nobody has to check for new signups by hand.
Signup arrives
Close
Close
The contact appears in Close as a lead, so your reps can reach out while interest is high.
Lead is created
Zendesk
Zendesk
The same person gets a Zendesk user, so they can open tickets and reach your help desk without waiting.
Support is ready
Brevo (Sendinblue)
Brevo (Sendinblue)
The contact is ready for the next email or text in your sequence. Nobody has to sort new people manually before reaching out.
Follow up
ai-icon
Fully Automated
Once set up, your data moves seamlessly
between Brevo (Sendinblue), Close and Zendesk.
Brevo  (Sendinblue)
Close
Zendesk
One continuous flow, Zero extra effort.

Steps to connect Brevo (Sendinblue), Close and Zendesk

  1. Log in to Integrately
  2. Search and select Brevo (Sendinblue) and Close
  3. Pick a ready 1-click automation or select the desired trigger-action pair
  4. Securely connect your Brevo (Sendinblue) & Close accounts
  5. Add Zendesk in the next steps of your workflow
  6. Map the fields across all three apps
  7. Test it, then switch it on Done

Supported triggers and actions

A trigger is what starts the automation. An action is what it does next. Mix any of these across the three apps.

Brevo  (Sendinblue)
Brevo (Sendinblue) Triggers & Actions
Contact is added in Brevo (Sendinblue)
Triggers the automation when a new contact is added
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Instant
Contact is added in list in Brevo (Sendinblue)
Triggers the automation when a contact is added to a list
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Contact is Blocklisted in Brevo (Sendinblue)
Triggers the automation when a contact is blocked
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Email campaign is created in Brevo (Sendinblue)
Triggers the automation when a new email campaign is added
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Sender is added in Brevo (Sendinblue)
Triggers the automation when a sender is added
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Transactional email is created in Brevo (Sendinblue)
Triggers the automation when a transactional email is created
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SMS Campaign is created in Brevo (Sendinblue)
Triggers the automation when a new SMS campaign is created
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List is created in Brevo (Sendinblue)
Triggers the automation when a new list is created
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Note is created in Brevo (Sendinblue)
Triggers the automation when a new note is created
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Folder is created in Brevo (Sendinblue)
Triggers the automation when a new folder is created
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Company is created in Brevo (Sendinblue)
Triggers the automation when a new company is created
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Deal is created in Brevo (Sendinblue)
Triggers the automation when a new deal is created
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Create or update contact in Brevo (Sendinblue)
Adds or updates a contact to the database
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Create contact in Brevo (Sendinblue)
Adds a new contact to the database
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Add existing contact to list in Brevo (Sendinblue)
Adds a contact from the database to a list
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Update contact in Brevo (Sendinblue)
Updates contact information with new details
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Search contact in Brevo (Sendinblue)
Finds and retrieves contact information
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Delete a contact in Brevo (Sendinblue)
Removes a contact from a database or list
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Search contact by phone number in Brevo (Sendinblue)
Finds information about a contact using the phone number
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Send email in Brevo (Sendinblue)
Sends an email to a recipient
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Send SMS in Brevo (Sendinblue)
Sends a text message to particular recipients
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Create Contact via DOI (Double-Opt-In) Flow in Brevo (Sendinblue)
Adds contacts after they have confirmed their subscription via double opt-in
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Search Sender in Brevo (Sendinblue)
Searches for a sender
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Remove contact from a list in Brevo (Sendinblue)
Removes a contact from a list
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Send campaign report in Brevo (Sendinblue)
Sends a campaign report
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Create email campaign in Brevo (Sendinblue)
Adds a new contact to the contact list
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Update list in Brevo (Sendinblue)
Updates a particular list with new data
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Create list in Brevo (Sendinblue)
Generates a new list
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Create deal in Brevo (Sendinblue)
Generates a new deal with
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Link and Unlink deal with contacts/companies in Brevo (Sendinblue)
Connects or disconnects the deal associated with a contact or company
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Delete deal in Brevo (Sendinblue)
Removes a deal entry from the system
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Search deal in Brevo (Sendinblue)
Retrieves and find a deal
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Create Folder in Brevo (Sendinblue)
Creates a new folder in the designated location
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Send a transactional email in Brevo (Sendinblue)
Sends a transactional email
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Update company in Brevo (Sendinblue)
Updates company information
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Create company in Brevo (Sendinblue)
Generates a new company profile with given details
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Search company by company name in Brevo (Sendinblue)
Searches for a company using its name
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Link and Unlink company with contact/deal in Brevo (Sendinblue)
Connects or disconnects the company associated with a contact or deal
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Create task in Brevo (Sendinblue)
Creates a new task
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Create note in Brevo (Sendinblue)
Creates a new note in the particular format
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Add domain to blocked domains in Brevo (Sendinblue)
Blocks a particular domain from accessing your network
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Get contact by Id in Brevo (Sendinblue)
Retrieves a contact using their id
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Close
Close Triggers & Actions
Instant
Opportunity status change activity is updated in Close
Triggers the automation when the status of any opportunity changes
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Instant
Custom activity is created or updated in Close
Triggers the automation when a custom activity is created or updated
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Instant
Lead Status change is created in Close
Triggers the automation when the status of a lead changes
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Instant
Export is created in Close
Triggers the automation when a new export occurs
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Instant
Membership is activated in Close
Triggers the automation when a membership is activated
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Instant
Email Sequence Subscription created or updated in Close
Triggers the automation when a subscriber is added or updated
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Lead is created using search query in Close
Triggers the automation when a new lead has been added based on search criteria
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Instant
Lead is created in Close
Triggers the automation when a new lead is created
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Instant
Contact is created in Close
Triggers the automation when a new contact is created
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Instant
Contact is updated in Close
Triggers the automation when a contact is updated
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Instant
Opportunity status change activity is created in Close
Triggers the automation when the status of any opportunity changes
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Instant
Opportunity is created in Close
Triggers the automation when any opportunity is updated
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Instant
Email is created in Close
Triggers the automation when a new email is created
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Instant
Call record is updated in Close
Triggers the automation when call details are modified
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Instant
Call record is created in Close
Triggers the automation when a new call record is created
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Instant
Task is created in lead in Close
Triggers the automation when a new task is created for any lead
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Instant
SMS is created in Close
Triggers the automation when a SMS is created
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Instant
Meeting is created in Close
Triggers the automation when a new meeting is scheduled
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Note is created in Close
Triggers the automation when a new note is created
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Search contact in Close
Finds and retrieves contact information
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Update lead in Close
Updates the lead information
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Search lead in Close
Retrieves information for a particular lead
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Create lead in Close
Generates new leads for potential customers
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Update task in Close
Updates the task
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Create task in Close
Creates a new task
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Search task in Close
Searches for a task
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Search opportunity in Close
Searches for a opportunity
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Update opportunity in Close
Updates the opportunity
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Create opportunity in Close
Creates a new instance of the support system
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Create contact in Close
Adds a new contact to the database
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Update contact in Close
Updates contact information
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Create note in Close
Creates a new note in the particular format
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Update note in Close
Updates a note
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Search note in Close
Searches for a note
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Create email in Close
Adds a new contact to the contact list
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Search user in Close
Searches for a user
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Create SMS in Close
Creates a new sms
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Create custom activity in Close
Logs a new custom activity
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Run activity overview report in Close
Runs an activity overview report
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Delete logged call in Close
Removes a recorded phone conversation
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Create export in Close
Generates a new data export
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Run sent email report in Close
Runs a sent email report
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Subscribe Contact to Email Sequence in Close
Subscribes a contact to an email sequence
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Search custom activity in Close
Searches for a custom activity
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Add address to lead in Close
Updates lead information with address details
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Delete email in Close
Deletes particular emails from inbox
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Merge two leads in Close
Merges two leads
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Create bulk email in Close
Sends multiple emails to a list of recipients using a pre-set template
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Run opportunity report in Close
Runs an opportunity report
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Create smart view in Close
Creates a new smart view
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Run status change report in Close
Runs a status change report
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Toggle Forwarding on Phone Number in Close
Toggles forwarding on a phone number
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Update custom activity in Close
Updates a particular custom activity with new information
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Update smart view in Close
Updates smart view
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Update email sequence subscription in Close
Updates an email sequence subscription
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Delete email address from contact in Close
Removes an email address from a contact list
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Create bulk sequence subscription action in Close
Subscribes multiple leads to an email sequence in bulk
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Search email sequence subscription in Close
Searches for an email sequence subscription
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Search number of Leads in Query in Close
Searches for the number of leads in a query
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Search connected account in Close
Searches for linked accounts to streamline account management
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Get activity by id in Close
Retrieves a activity details by its id
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Create call in Close
Initiates a call to the recipient
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Update call in Close
Updates call information
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Search call in Close
Searches for a call
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Zendesk
Zendesk Triggers & Actions
Ticket is updated in Zendesk
Triggers the automation when a ticket is updated
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Ticket is solved in Zendesk
Triggers the automation when a ticket is solved
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Ticket is created in Zendesk
Triggers the automation when a new ticket is created
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Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
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Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
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View is created in Zendesk
Triggers the automation when a new view is created
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User is created in Zendesk
Triggers the automation when a new user is created
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Group is created in Zendesk
Triggers the automation when a new group is created
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Organization is created in Zendesk
Triggers the automation when a new organization is created
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Get organization by id in Zendesk
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Create ticket in Zendesk
Generates a new ticket
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Update ticket in Zendesk
Updates ticket information
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Add comment to ticket in Zendesk
Adds a comment to a ticket
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Search ticket in Zendesk
Searches for a ticket
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Add tag to ticket in Zendesk
Adds a tag to a ticket for easy categorization and tracking
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Create user in Zendesk
Generates a new user account
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Update user in Zendesk
Updates user information
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Search agent in Zendesk
Searches for agent based on criteria
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Search user in Zendesk
Searches for a user
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Get user by id in Zendesk
Retrieves user information using their id
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Create organization in Zendesk
Generates a new invoice
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Update organization in Zendesk
Updates organization information
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Search organization in Zendesk
Finds and retrieves information about a organization
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Search group in Zendesk
Searches for a group
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Who this setup is for

Inbound SaaS teams
Inbound SaaS teams
Outbound sales agencies
Outbound sales agencies
Client success teams
Client success teams
Support desks
Support desks
📋 Inbound SaaS teams
New trial signups often sit in an email tool for days before sales sees them. This setup adds each signup to Close as a lead and creates a Zendesk user.
🎙️ Outbound sales agencies
Reps create new prospects in Close, but those contacts rarely reach the email list. This automation adds them to Brevo (Sendinblue) and creates their Zendesk user.
🔁 Client success teams
Each won deal needs an onboarding list entry and a support ticket. This setup adds the buyer to a Brevo (Sendinblue) list and opens a Zendesk ticket for them.
🗂️ Support desks
Opt-out requests from email often miss the help desk. This setup updates the matching Close lead and Zendesk user when a contact is blocklisted.
Our team

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Built in

Everything this automation handles for you

Everything this automation handles for you
No double entries
If the same person signs up twice, they are only added once.
Tries again if something fails
If a step does not go through, the automation tries again. Nothing is left half-done.
Skips personal emails
Only work email addresses pass through, so your sales list stays focused on companies.
Updates what is already there
If a customer already has a lead or user, the automation updates it instead of creating another.

Why choose Integrately to automate Brevo (Sendinblue) + Close + Zendesk

Build and manage your Brevo (Sendinblue) + Close + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Brevo (Sendinblue) + Close + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Prefer to connect just two apps? Explore each combination separately

Brevo  (Sendinblue)
Close
Brevo (Sendinblue) + Close
Turn new email contacts into Close leads, or add Close leads to your email list.
Explore Integrations
Close
Zendesk
Close + Zendesk
Open Zendesk tickets from Close activity, such as logged calls or deal updates.
Explore Integrations
Brevo  (Sendinblue)
Zendesk
Brevo (Sendinblue) + Zendesk
Create Brevo (Sendinblue) companies from new Zendesk organizations.
Explore Integrations

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Questions people ask

Can a new Brevo (Sendinblue) contact be added to Close as a lead and to Zendesk as a user automatically?
Frequently Asked Questions
Yes, Integrately has a ready workflow to add new Brevo (Sendinblue) contacts to Close as leads and create them as Zendesk users. When a contact is added in Brevo (Sendinblue), Integrately creates a lead in Close and a user in Zendesk right away.
Can a solved Zendesk ticket add a note to the Close lead and send a Brevo (Sendinblue) email automatically?
Frequently Asked Questions
If a contact is blocklisted in Brevo (Sendinblue), can their Close lead and Zendesk user be updated automatically?
Frequently Asked Questions
Can Close leads be added to Brevo (Sendinblue) and Zendesk with a Slack alert for the sales-support team?
Frequently Asked Questions
Can Anthropic Claude write an onboarding checklist from Close deal updates and post it to a Zendesk ticket?
Frequently Asked Questions
Do I need coding skills to connect Brevo (Sendinblue), Close and Zendesk?
Frequently Asked Questions
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