Brevo  (Sendinblue)
Close
Zendesk

Brevo + Close + Zendesk integrations

Automate lead capture, contact management, sales tracking, support tickets, and customer follow-ups across Brevo, Close, and Zendesk.

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Popular automation
Trigger
Contact is added in Brevo (Sendinblue)
in Brevo (Sendinblue)
Instant
Actions
Create lead in Close
in Close
Create user in Zendesk
in Zendesk

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Ready Workflows Ready Workflows   for Brevo (Sendinblue) + Close + Zendesk integration

Capture new leads, organise sales records, manage support tickets, update contact details, and trigger customer follow-ups, all in just one click.

Add every new Brevo contact as a sales lead in Close and a support user in Zendesk

Contact is added in Brevo (Sendinblue)→Create lead in Close→Create user in Zendesk
Instantly create a sales lead in Close and a support account in Zendesk whenever a new contact registers in Brevo.
When your marketing forms or campaigns capture a new contact in Brevo, this workflow ensures that both your sales and support teams have access to the new person immediately. Sales reps can view the lead in Close to start outreach, while your support team sees the user in Zendesk for future tickets. It removes the need for manual data entry between your marketing platform, CRM, and helpdesk.
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Route corporate email signups from Brevo into Close leads and Zendesk support users

Contact is added in Brevo (Sendinblue)→Continue if contact email belongs to a corporate domain→Create lead in Close→Create user in Zendesk
Filter out personal email addresses from Brevo signups before creating sales leads in Close and support accounts in Zendesk.
If you want to keep your sales pipeline focused on business buyers, this setup checks incoming Brevo contacts against a corporate domain filter first. Only qualified company email addresses move forward to become sales leads in Close and verified users in Zendesk. Your team avoids spending time on unverified consumer signups.
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Score incoming Brevo leads with AI before creating records in Close and Zendesk

Contact is added in Brevo (Sendinblue)→Score lead quality and extract industry category from signup payload→Create lead in Close→Create user in Zendesk
Analyze new Brevo signups with AI, then populate enriched sales records in Close and support accounts in Zendesk.
Raw form submissions often lack context about lead quality. This automation sends new Brevo contacts through an AI scoring step to extract company categories and potential value before passing clean, enriched details into Close and Zendesk. Your sales reps immediately see prioritized information without manual research.
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Sync new sales leads created in Close to Brevo for marketing and Zendesk for support

Lead is created in Close→Create or update contact in Brevo (Sendinblue)→Create user in Zendesk
Keep Brevo and Zendesk updated automatically whenever your sales team adds a new prospect lead directly in Close.
When sales representatives add outbound prospects or manual leads directly into Close, those details need to reach your marketing email lists and customer service system. This workflow creates or updates the contact in Brevo for newsletters or nurture sequences while provisioning a user profile in Zendesk.
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Create Close leads and Zendesk users from new Close accounts while notifying Slack

Lead is created in Close→Create or update contact in Brevo (Sendinblue)→Create user in Zendesk→Send notification to sales-support channel
Sync new Close leads into Brevo and Zendesk while instantly alerting your team in a shared Slack channel.
Cross-departmental visibility helps sales and support move faster when new clients appear. Whenever a lead is established in Close, this automation updates your Brevo contact list, provisions a Zendesk account, and posts a direct notification into Slack so everyone stays informed.
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Update Close CRM leads and send CSAT surveys via Brevo when Zendesk tickets are solved

Ticket is solved in Zendesk→Search lead in Close→Create note in Close→Send a transactional email in Brevo (Sendinblue)
Log ticket resolution notes in Close and trigger an automated satisfaction survey in Brevo when a Zendesk ticket closes.
When customer support finishes troubleshooting an issue in Zendesk, sales reps in Close need to know the outcome. This workflow locates the correct lead in Close, logs a note detailing the resolution, and automatically dispatches a satisfaction survey email through Brevo without requiring manual follow-up.
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Add won Close opportunities to Brevo onboarding lists and create Zendesk support tickets

Opportunity status change activity is created in Close→Add existing contact to list in Brevo (Sendinblue)→Create ticket in Zendesk
Enrol won customers into Brevo onboarding lists and open implementation tickets in Zendesk when deals close in Close.
Closing a sale in Close marks the start of customer onboarding. This automation moves the buyer onto a dedicated onboarding list in Brevo for welcome emails while simultaneously generating an implementation ticket in Zendesk so your support team can begin setup right away.
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Generate AI onboarding briefs, Zendesk implementation tickets, and Brevo lists when deals close

Opportunity status change activity is created in Close→Generate personalized onboarding checklist and handoff brief→Create ticket in Zendesk→Add existing contact to list in Brevo (Sendinblue)
Transform Close deal notes into AI onboarding checklists, populate Zendesk tickets, and update Brevo client lists.
Turning closed deal notes into actionable onboarding instructions usually takes manual writing. This workflow uses AI to structure a custom implementation brief from your Close opportunity notes, puts it into a new Zendesk ticket for your support team, and adds the customer to Brevo's client list for ongoing communication.
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Create sales tasks in Close and send SMS updates via Brevo when critical Zendesk tickets arrive

Ticket is created in Zendesk→Search lead in Close→Create task in Close→Send SMS in Brevo (Sendinblue)
Schedule sales follow-up tasks in Close and send immediate SMS alerts through Brevo for high-priority Zendesk tickets.
Urgent customer support requests need immediate cross-team awareness. When a critical ticket appears in Zendesk, this workflow finds the customer in Close, schedules a check-in task for the assigned sales representative, and sends a fast confirmation SMS via Brevo to keep the client reassured.
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Unsubscribe blocklisted Brevo contacts in Close and update their Zendesk user profiles

Contact is Blocklisted in Brevo (Sendinblue)→Search lead in Close→Update lead in Close→Search user in Zendesk→Update user in Zendesk
Propagate Brevo blocklist events by marking corresponding leads as unsubscribed in Close and tagging them in Zendesk.
Maintaining privacy compliance requires updating communication preferences across every business platform. When a contact gets blocklisted in Brevo, this automation finds and updates their record in Close while locating and editing their user profile in Zendesk to ensure no further messages are sent.
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Steps to connect Brevo (Sendinblue), Close and Zendesk

  1. Log in to Integrately
  2. Search and select Brevo (Sendinblue) and Close
  3. Pick a ready 1-click automation or select the desired trigger-action pair
  4. Securely connect your Brevo (Sendinblue) & Close accounts
  5. Add Zendesk in the next steps of your workflow
  6. Map the fields across all three apps
  7. Test it, then switch it on Done

How the data usually flows between Brevo (Sendinblue), Close and Zendesk

Information moves cleanly between marketing signups, sales pipelines, and customer support tickets without manual handling.

Brevo  (Sendinblue)
Brevo (Sendinblue)
New contacts, form submissions, or email signups in Brevo trigger the automation instantly.
Capture
Close
Close
The contact details map directly into Close to establish or update your active sales leads.
Sync
Zendesk
Zendesk
A corresponding user account or organization profile is created in Zendesk for future customer service tickets.
Support
Brevo  (Sendinblue)
Brevo (Sendinblue)
Customers receive targeted onboarding emails, satisfaction surveys, or internal team alerts based on their current status.
Follow up
ai-icon
Fully Automated
Once set up, your data moves seamlessly
between Brevo (Sendinblue), Close and Zendesk.
Brevo  (Sendinblue)
Close
Zendesk
One continuous flow, Zero extra effort.

Supported triggers and actions

A trigger is what starts the automation. An action is what it does next. Mix any of these across the three apps.

Brevo  (Sendinblue)
Brevo (Sendinblue) Triggers & Actions
Contact is added in Brevo (Sendinblue)
Triggers the automation when a new contact is added
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Instant
Contact is added in list in Brevo (Sendinblue)
Triggers the automation when a contact is added to a list
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Contact is Blocklisted in Brevo (Sendinblue)
Triggers the automation when a contact is blocked
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Email campaign is created in Brevo (Sendinblue)
Triggers the automation when a new email campaign is added
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Sender is added in Brevo (Sendinblue)
Triggers the automation when a sender is added
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Transactional email is created in Brevo (Sendinblue)
Triggers the automation when a transactional email is created
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SMS Campaign is created in Brevo (Sendinblue)
Triggers the automation when a new SMS campaign is created
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List is created in Brevo (Sendinblue)
Triggers the automation when a new list is created
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Note is created in Brevo (Sendinblue)
Triggers the automation when a new note is created
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Folder is created in Brevo (Sendinblue)
Triggers the automation when a new folder is created
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Company is created in Brevo (Sendinblue)
Triggers the automation when a new company is created
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Deal is created in Brevo (Sendinblue)
Triggers the automation when a new deal is created
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Create or update contact in Brevo (Sendinblue)
Adds or updates a contact to the database
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Create contact in Brevo (Sendinblue)
Adds a new contact to the database
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Add existing contact to list in Brevo (Sendinblue)
Adds a contact from the database to a list
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Update contact in Brevo (Sendinblue)
Updates contact information with new details
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Search contact in Brevo (Sendinblue)
Finds and retrieves contact information
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Delete a contact in Brevo (Sendinblue)
Removes a contact from a database or list
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Search contact by phone number in Brevo (Sendinblue)
Finds information about a contact using the phone number
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Send email in Brevo (Sendinblue)
Sends an email to a recipient
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Send SMS in Brevo (Sendinblue)
Sends a text message to particular recipients
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Create Contact via DOI (Double-Opt-In) Flow in Brevo (Sendinblue)
Adds contacts after they have confirmed their subscription via double opt-in
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Search Sender in Brevo (Sendinblue)
Searches for a sender
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Remove contact from a list in Brevo (Sendinblue)
Removes a contact from a list
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Send campaign report in Brevo (Sendinblue)
Sends a campaign report
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Create email campaign in Brevo (Sendinblue)
Adds a new contact to the contact list
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Update list in Brevo (Sendinblue)
Updates a particular list with new data
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Create list in Brevo (Sendinblue)
Generates a new list
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Create deal in Brevo (Sendinblue)
Generates a new deal with
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Link and Unlink deal with contacts/companies in Brevo (Sendinblue)
Connects or disconnects the deal associated with a contact or company
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Delete deal in Brevo (Sendinblue)
Removes a deal entry from the system
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Search deal in Brevo (Sendinblue)
Retrieves and find a deal
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Create Folder in Brevo (Sendinblue)
Creates a new folder in the designated location
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Send a transactional email in Brevo (Sendinblue)
Sends a transactional email
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Update company in Brevo (Sendinblue)
Updates company information
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Create company in Brevo (Sendinblue)
Generates a new company profile with given details
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Search company by company name in Brevo (Sendinblue)
Searches for a company using its name
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Link and Unlink company with contact/deal in Brevo (Sendinblue)
Connects or disconnects the company associated with a contact or deal
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Create task in Brevo (Sendinblue)
Creates a new task
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Create note in Brevo (Sendinblue)
Creates a new note in the particular format
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Add domain to blocked domains in Brevo (Sendinblue)
Blocks a particular domain from accessing your network
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Get contact by Id in Brevo (Sendinblue)
Retrieves a contact using their id
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Close
Close Triggers & Actions
Instant
Opportunity status change activity is updated in Close
Triggers the automation when the status of any opportunity changes
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Instant
Custom activity is created or updated in Close
Triggers the automation when a custom activity is created or updated
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Instant
Lead Status change is created in Close
Triggers the automation when the status of a lead changes
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Instant
Export is created in Close
Triggers the automation when a new export occurs
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Instant
Membership is activated in Close
Triggers the automation when a membership is activated
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Instant
Email Sequence Subscription created or updated in Close
Triggers the automation when a subscriber is added or updated
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Lead is created using search query in Close
Triggers the automation when a new lead has been added based on search criteria
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Instant
Lead is created in Close
Triggers the automation when a new lead is created
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Instant
Contact is created in Close
Triggers the automation when a new contact is created
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Instant
Contact is updated in Close
Triggers the automation when a contact is updated
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Instant
Opportunity status change activity is created in Close
Triggers the automation when the status of any opportunity changes
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Instant
Opportunity is created in Close
Triggers the automation when any opportunity is updated
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Instant
Email is created in Close
Triggers the automation when a new email is created
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Instant
Call record is updated in Close
Triggers the automation when call details are modified
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Instant
Call record is created in Close
Triggers the automation when a new call record is created
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Instant
Task is created in lead in Close
Triggers the automation when a new task is created for any lead
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Instant
SMS is created in Close
Triggers the automation when a SMS is created
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Instant
Meeting is created in Close
Triggers the automation when a new meeting is scheduled
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Note is created in Close
Triggers the automation when a new note is created
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Search contact in Close
Finds and retrieves contact information
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Update lead in Close
Updates the lead information
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Search lead in Close
Retrieves information for a particular lead
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Create lead in Close
Generates new leads for potential customers
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Update task in Close
Updates the task
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Create task in Close
Creates a new task
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Search task in Close
Searches for a task
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Search opportunity in Close
Searches for a opportunity
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Update opportunity in Close
Updates the opportunity
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Create opportunity in Close
Creates a new instance of the support system
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Create contact in Close
Adds a new contact to the database
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Update contact in Close
Updates contact information
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Create note in Close
Creates a new note in the particular format
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Update note in Close
Updates a note
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Search note in Close
Searches for a note
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Create email in Close
Adds a new contact to the contact list
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Search user in Close
Searches for a user
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Create SMS in Close
Creates a new sms
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Create custom activity in Close
Logs a new custom activity
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Run activity overview report in Close
Runs an activity overview report
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Delete logged call in Close
Removes a recorded phone conversation
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Create export in Close
Generates a new data export
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Run sent email report in Close
Runs a sent email report
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Subscribe Contact to Email Sequence in Close
Subscribes a contact to an email sequence
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Search custom activity in Close
Searches for a custom activity
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Add address to lead in Close
Updates lead information with address details
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Delete email in Close
Deletes particular emails from inbox
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Merge two leads in Close
Merges two leads
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Create bulk email in Close
Sends multiple emails to a list of recipients using a pre-set template
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Run opportunity report in Close
Runs an opportunity report
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Create smart view in Close
Creates a new smart view
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Run status change report in Close
Runs a status change report
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Toggle Forwarding on Phone Number in Close
Toggles forwarding on a phone number
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Update custom activity in Close
Updates a particular custom activity with new information
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Update smart view in Close
Updates smart view
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Update email sequence subscription in Close
Updates an email sequence subscription
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Delete email address from contact in Close
Removes an email address from a contact list
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Create bulk sequence subscription action in Close
Subscribes multiple leads to an email sequence in bulk
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Search email sequence subscription in Close
Searches for an email sequence subscription
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Search number of Leads in Query in Close
Searches for the number of leads in a query
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Search connected account in Close
Searches for linked accounts to streamline account management
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Get activity by id in Close
Retrieves a activity details by its id
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Create call in Close
Initiates a call to the recipient
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Update call in Close
Updates call information
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Search call in Close
Searches for a call
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Zendesk
Zendesk Triggers & Actions
Ticket is updated in Zendesk
Triggers the automation when a ticket is updated
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Ticket is solved in Zendesk
Triggers the automation when a ticket is solved
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Ticket is created in Zendesk
Triggers the automation when a new ticket is created
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Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
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Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
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View is created in Zendesk
Triggers the automation when a new view is created
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User is created in Zendesk
Triggers the automation when a new user is created
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Group is created in Zendesk
Triggers the automation when a new group is created
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Organization is created in Zendesk
Triggers the automation when a new organization is created
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Get organization by id in Zendesk
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Create ticket in Zendesk
Generates a new ticket
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Update ticket in Zendesk
Updates ticket information
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Add comment to ticket in Zendesk
Adds a comment to a ticket
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Search ticket in Zendesk
Searches for a ticket
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Add tag to ticket in Zendesk
Adds a tag to a ticket for easy categorization and tracking
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Create user in Zendesk
Generates a new user account
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Update user in Zendesk
Updates user information
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Search agent in Zendesk
Searches for agent based on criteria
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Search user in Zendesk
Searches for a user
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Get user by id in Zendesk
Retrieves user information using their id
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Create organization in Zendesk
Generates a new invoice
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Update organization in Zendesk
Updates organization information
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Search organization in Zendesk
Finds and retrieves information about a organization
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Search group in Zendesk
Searches for a group
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Who this setup is for

Sales and marketing teams
Sales and marketing teams
Customer success departments
Customer success departments
Growing business owners
Growing business owners
Operations managers
Operations managers
📋 Sales and marketing teams
You capture inbound signups in Brevo and need sales reps working in Close without manually exporting lead data or provisioning support accounts separately.
🎙️ Customer success departments
You manage support issues in Zendesk and want CRM leads in Close updated automatically with resolution notes and customer feedback surveys.
🔁 Growing business owners
Your company uses different platforms for marketing campaigns, CRM pipelines, and customer support, leading to repetitive data entry between departments.
🗂️ Operations managers
You need to maintain data consistency and regulatory privacy compliance across marketing lists, sales records, and helpdesk profiles without manual intervention.
Our team

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Everything this automation handles for you

Everything this automation handles for you
No duplicate entries
Match records on email addresses before creating new leads or users, ensuring the same person isn't added twice if workflows run multiple times.
Auto-retry failed steps
If a temporary connection issue prevents an action from completing, the automation can retry it safely instead of leaving your records half-finished.
Cross-system preference updates
Propagate opt-outs, blocklists, and status changes across your marketing platform, CRM, and helpdesk to keep communication preferences aligned.
Conditional routing
Filter leads by domain type, deal stage, or ticket priority so information only flows to the correct departments and team members.

Why choose Integrately to automate Brevo (Sendinblue) + Close + Zendesk

Build and manage your Brevo (Sendinblue) + Close + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Brevo (Sendinblue) + Close + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
Price Comparison with Popular Alternatives
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Prefer to connect just two apps? Explore each combination separately

Brevo  (Sendinblue)
Close
Brevo (Sendinblue) + Close
Turn marketing contacts into sales leads instantly across platforms.
Explore Integrations
Close
Zendesk
Close + Zendesk
Sync customer support tickets with your active CRM sales opportunities.
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Brevo  (Sendinblue)
Zendesk
Brevo (Sendinblue) + Zendesk
Connect marketing email campaigns directly to your customer support helpdesk.
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Questions people ask

Can Brevo contact signups automatically create leads in Close and users in Zendesk?
Frequently Asked Questions
Yes, Integrately has a ready workflow to automatically create leads in Close and support users in Zendesk from new Brevo signups. When a contact is added in Brevo, Integrately can create the corresponding lead in Close and provision a user account in Zendesk.
Does solving a support ticket in Zendesk automatically update CRM leads in Close?
Frequently Asked Questions
Can winning an opportunity in Close add the customer to Brevo lists and create Zendesk tickets?
Frequently Asked Questions
Do I need coding skills to connect Brevo, Close and Zendesk?
Frequently Asked Questions
Can blocklisted contacts in Brevo automatically update Close leads and Zendesk profiles?
Frequently Asked Questions
How fast do the automations run between Brevo, Close and Zendesk?
Frequently Asked Questions
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