BrandMentions + Canny Integration
Integrate BrandMentions to Canny in one click, or tell Integrately AI how you want each feedback post handled. Capture brand sentiment, create feedback posts, update your team, and track customer insights automatically.
Free forever.Use premium features free for 14 days.1.
Mention feed is created for project in BrandMentions
Post is created in Canny Instant- Post status is changed in Canny Instant
- Post JIRA issue is linked in Canny Instant
- Comment is created in Canny Instant
- Vote is created in Canny Instant
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Ready Workflows for BrandMentions + Canny Integration
Capture brand mentions, create feedback posts, route feedback by sentiment, notify your product team, and track customer requests, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your BrandMentions + Canny flow
Turn social mentions and customer feedback into tracked issues, team alerts, and CRM records. Pick a combination and activate it in one click.
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Slack (5)
Slack (5) +
Jira Software Cloud (4)
Jira Software Cloud (4) +
HubSpot (4)
HubSpot (4) +
Zendesk (4)
Zendesk (4) +
Notion (4)
Notion (4) +
Intercom (4)
Intercom (4) B
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Notify your product team on Slack when a new mention feed is created in BrandMentions and linked in Canny
New BrandMentions items appear in your Slack channel immediately alongside Canny feedback context, keeping your team aligned on social mentions.
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Post a team update on Slack when a post status is changed in Canny and tracked via BrandMentions
Keep your company channel informed on Canny post status updates tied to BrandMentions projects instantly on Slack.
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Alert your engineering channel on Slack when a post JIRA issue is linked in Canny and flagged in BrandMentions
Engineering teams receive instant Slack notifications when Canny posts link to Jira issues and BrandMentions tracks the buzz.
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Send a Slack alert when a comment is created in Canny following a BrandMentions project mention
Engage your community team on Slack the moment a new comment is posted in Canny for tracked BrandMentions projects.
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Use Claude to summarise Canny votes and BrandMentions sentiment before posting the brief on Slack
Claude analyses incoming Canny votes and BrandMentions sentiment, generating an executive brief delivered straight to Slack.
Supported triggers and actions for BrandMentions and Canny
Mix and match to build the exact automation you need
BrandMentions Triggers & Actions
Mention feed is created for project in BrandMentions
Triggers the automation when a new collection of brand mentions has been set up for a project
Try it → What can you automate with BrandMentions + Canny?
Streamline your brand monitoring and feedback management with automated workflows that connect social mentions to customer posts.
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Sync BrandMentions to Canny automatically
Turn every new mention feed in BrandMentions into a structured customer feedback record in Canny without manual data transfer.
📋
Capture every submitted feedback field
Map all available mention details and feedback post attributes into your downstream tools instead of just basic titles and names.
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Notify your team the moment mentions arrive
Alert product and support channels on Slack or team messaging tools the second new brand mentions or feedback votes are logged.
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Route feedback based on submitted criteria
Send positive mentions to sales channels and bug reports to engineering queues depending on the submitted content.
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Keep destination records fully updated
Automatically update your tracking databases and CRM records whenever post statuses or feedback details change.
🛡️
Prevent duplicate records across systems
Match existing entries and update records rather than creating redundant entries when similar mentions arrive.
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Handle later status changes seamlessly
Trigger follow-up actions when Canny post statuses update or JIRA issues are linked to ongoing projects.
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Extend your workflow to Slack and CRM tools
Connect BrandMentions and Canny with Slack, HubSpot, Jira, or Notion to build multi-step operational pipelines.
And much more...
Who is BrandMentions + Canny integration for?
Product managers, reputation analysts, and customer success leaders who need to turn social media brand monitoring and customer feedback into actionable workflows without manual data entry.
Brand Strategists
Product Managers
Agency Account Managers
Customer Support Leads
Customer Success Executives
Community Managers
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Brand Strategists
You monitor social mentions across channels for reputation insights, but your tracking dashboards only update when someone manually exports data, so the mention counts you rely on are always hours behind — this integration means every new mention feed lands instantly and your analytics stay current.
⚡
Product Managers
You need to act fast on customer feature requests and feedback posts, but identifying trends across social monitoring and feedback tools takes too long — with this integration, every feedback submission is captured instantly and your development backlog stays updated.
📊
Agency Account Managers
You report on brand reputation and client feedback to stakeholders weekly, but assembling data across multiple platforms creates reporting delays — this integration means all mentions and feedback sync automatically and your progress updates are always ready.
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Customer Support Leads
The volume of customer feedback and social mentions is too high for anyone to keep up by hand, leaving important tickets buried in feeds — automating both apps means every mention and comment flows straight into your support queue without missing a single query.
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Customer Success Executives
You own account health and depend on upstream feedback handoffs to engage advocates, but manual checks cause delayed responses — connecting these apps means every high-value mention and vote triggers immediate follow-up tasks.
🗂️
Community Managers
You need a reliable history of brand discussions and customer requests, but keeping manual logs results in recurring gaps in your records — this integration means every mention and feedback submission is logged systematically and your history remains complete.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate BrandMentions + Canny
Build and manage your BrandMentions + Canny automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect BrandMentions + Canny with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Select Automation
2
Connect Accounts
3
Automation is ready
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Frequently Asked Questions
How do I connect BrandMentions to Canny?
You can connect BrandMentions to Canny in 1-click using ready automation templates on Integrately, or tell Integrately AI how you want your feedback workflows handled. It supports integrations with Slack, HubSpot, Zendesk, and 1,500+ other apps.
Can I automatically create Canny posts from BrandMentions brand monitoring?
Can I connect BrandMentions, Canny, and Slack?
What is a good Zapier alternative for BrandMentions and Canny?
How does BrandMentions data sync into Canny and other tools?
How are Canny post updates handled in automated workflows?
Do I need coding skills to automate BrandMentions and Canny?
Is the BrandMentions and Canny integration free?
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