

Botstar + ServiceM8 Integration
Integrate Botstar to ServiceM8 in one click, or tell Integrately AI how you want each job handled. Send messages, create bot entities, update items, and keep your conversational workflows running automatically.
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Ready Workflows for Botstar + ServiceM8 Integration
Notify users, create bot entities, add entity items, update items, and trigger follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Botstar + ServiceM8 flow
Trigger workflows from service updates, update records across your tools, notify your team instantly, and keep client data accurate. Pick a combination and activate it in one click.


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Google Calendar (3)
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Twilio (2)
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QuickBooks Online (2)
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Gmail (2)
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Slack (2)
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Stripe (2)
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When a new job is created in ServiceM8, create a Google Calendar event, and send a message to users in Botstar.
New ServiceM8 jobs instantly appear on your Google Calendar schedule while notifying your Botstar users without manual data entry.
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When a job status is changed in ServiceM8, update the corresponding Google Calendar event, and update the entity item in Botstar.
Calendar schedules and Botstar records update automatically whenever a ServiceM8 job status changes.
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When a job is completed in ServiceM8, schedule a follow-up in Google Calendar, and create a bot entity in Botstar.
Completed service jobs automatically schedule follow-up calendar events and establish new bot entities.
Supported triggers and actions for Botstar and ServiceM8
Mix and match to build the exact automation you need

Botstar Triggers & Actions

ServiceM8 Triggers & Actions
Instant
Job review is received in ServiceM8
Triggers automation when a job review is received
Try it → Instant
Job badge is removed in ServiceM8
Triggers automation when a badge is removed from a job
Try it → Instant
Message is received in inbox in ServiceM8
Triggers automation when a message is received in the inbox
Try it → What can you automate with Botstar + ServiceM8?
Streamline your service workflows by connecting every Botstar interaction with ServiceM8 triggers and actions.
🤖
Sync ServiceM8 job updates with Botstar messages
Automatically send messages to users in Botstar whenever a new job is created or updated in ServiceM8. Keep your conversational workflows synchronized with live field operations.
📝
Capture every submitted field from service forms
Map detailed form submissions from ServiceM8 into Botstar entity items and bot records. Ensure all client information is preserved without manual re-typing.
🔔
Alert team members instantly on status changes
Trigger immediate Botstar messages whenever a job status changes, a quote is accepted, or a review is received in ServiceM8. Keep your entire team informed in real time.
🔀
Route actions based on submitted service details
Execute different Botstar operations depending on specific field values submitted in ServiceM8 jobs, such as high-priority requests or specific client categories.
🔄
Keep bot entities updated as jobs progress
Update entity items in Botstar automatically as ServiceM8 jobs move through completion, invoicing, and checkout stages. Eliminate manual data maintenance.
🔍
Search and manage client records efficiently
Lookup existing clients and check job details by UUID across ServiceM8 and Botstar. Avoid duplicate records and maintain clean customer databases.
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Handle later status events like paid invoices
Trigger automated Botstar workflows the moment a job invoice is paid or a proposal is viewed in ServiceM8. Ensure post-sale operations run smoothly.
🌐
Extend your workflow to external tools
Connect your Botstar and ServiceM8 flows with Slack, QuickBooks Online, or Google Calendar to build comprehensive multi-step automations.
And much more...
Who is Botstar + ServiceM8 integration for?
Operations managers, support teams, and field service coordinators rely on seamless automation to eliminate manual data entry between Botstar and ServiceM8.
Operations Managers
Field Service Coordinators
Account Managers
Customer Support Teams
Dispatch Teams
Finance Administrators
📈
Operations Managers
You're tracking service performance metrics across multiple systems but your bot responses only update when someone manually exports records, so the job counts you're reviewing are always a few hours behind — with this integration, every service status update syncs instantly and your operational reports stay accurate.
⚡
Field Service Coordinators
You manage scheduling updates in ServiceM8 while communicating with clients through Botstar, but manual handoffs cause scheduling conflicts and missed notifications — automating both apps means every new job and status change triggers instant messaging without manual intervention.
📋
Account Managers
You report on client onboarding milestones and job progress to stakeholders, but scattered records make it difficult to pull accurate status timelines together — connecting these apps means every client addition and invoice update is logged immediately for reliable reporting.
🔄
Customer Support Teams
You handle high volumes of customer inquiries through chatbots while managing service orders in ServiceM8, leading to constant copy-pasting between systems — with this integration, inquiry details and job records flow automatically without manual data entry.
🛠️
Dispatch Teams
You rely on upstream job submissions to dispatch field technicians, but delays in transferring details result in postponed service visits — automating both apps means every new job triggers instant notifications and entity updates so dispatching happens immediately.
🗂️
Finance Administrators
You reconcile service invoices and payment records across platforms, but missing transaction details leave gaps in your financial history — this integration means every paid invoice and client record updates automatically to maintain a complete audit trail.

Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Botstar + ServiceM8
Build and manage your Botstar + ServiceM8 automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Botstar + ServiceM8 with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Connect Accounts
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Automation is ready
Connect Botstar + ServiceM8 Now 
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Frequently Asked Questions
How do I connect Botstar to ServiceM8?
You can connect Botstar to ServiceM8 instantly using ready-made templates on Integrately or by asking Integrately AI to build the workflow. Select your trigger events in ServiceM8 and configure your actions in Botstar with 1-click setup.
Can I automatically send Botstar messages when a new job is created in ServiceM8?
Can I connect Botstar, ServiceM8, and Slack?
What is a good Zapier alternative for Botstar and ServiceM8?
How do Botstar entity items update from ServiceM8 changes?
Can I search client records between ServiceM8 and Botstar?
Do I need coding skills to automate Botstar and ServiceM8?
Is the Botstar and ServiceM8 integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
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