Microsoft Dynamics 365 CRM + Bookafy Integration

Integrate Bookafy to Microsoft Dynamics 365 CRM in one click, or tell Integrately AI how you want each booking handled. Capture customer details, create and update records, alert your team, and trigger follow-ups automatically.

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1.
  • Microsoft Dynamics 365 CRM
    Sales order is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Quote is updated in Microsoft Dynamics 365 CRM
  • Bookafy
    Appointment is created in Bookafy
  • Bookafy
    Customer is created in Bookafy
  • Bookafy
    Appointment type is created in Bookafy
  • Bookafy
    User is created in Bookafy
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2.
  • Microsoft Dynamics 365 CRM
    Search marketing list by name in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get contact by Id in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get marketing list members in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search Currency in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get account by ID in Microsoft Dynamics 365 CRM
  • Bookafy
    Create a appointment in Bookafy
  • Bookafy
    Create a customer in Bookafy

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Ready Workflows Ready Workflows for Bookafy + Microsoft Dynamics 365 CRM Integration

Capture appointments, organise leads, keep customer records updated, alert your sales team, and trigger follow-ups, all in just one click.

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Connect more apps to your Bookafy + Microsoft Dynamics 365 CRM flow

Keep your calendar, marketing lists, and messaging tools fully updated after every booking lands in your CRM. Pick a combination and activate it in one click.

Microsoft Dynamics 365 CRM
Bookafy
+
Microsoft OutlookMicrosoft Outlook (4)
+
MailchimpMailchimp (4)
+
HubSpotHubSpot (4)
+
ZoomZoom (4)
+
SlackSlack (4)
+
StripeStripe (4)
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Create a contact in Microsoft Outlook when an appointment is created in Bookafy, and update lead in Microsoft Dynamics 365 CRM.
Bookafy appointments instantly create Outlook contacts and update Microsoft Dynamics 365 CRM leads without manual copy-pasting.
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M
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Send an email in Microsoft Outlook when a customer is created in Bookafy, and create lead in Microsoft Dynamics 365 CRM.
New Bookafy customers trigger a welcome email in Microsoft Outlook while simultaneously creating a lead in Microsoft Dynamics 365 CRM.
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When an appointment type is created in Bookafy, create an event in Microsoft Outlook and update account in Microsoft Dynamics 365 CRM.
New appointment types in Bookafy schedule outlook events and update Microsoft Dynamics 365 CRM accounts automatically.
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M
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When a user is created in Bookafy, send a notification email in Microsoft Outlook and create contact in Microsoft Dynamics 365 CRM.
New Bookafy users trigger welcome notifications in Microsoft Outlook and populate new contacts in Microsoft Dynamics 365 CRM.

Supported triggers and actions for Microsoft Dynamics 365 CRM and Bookafy

Mix and match to build the exact automation you need

Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM Triggers & Actions
Sales order is created in Microsoft Dynamics 365 CRM
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Contact is updated in Microsoft Dynamics 365 CRM
Triggers the automation when a contact is updated
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Contact is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new contact is created
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Account is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new account is created
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Account is updated in Microsoft Dynamics 365 CRM
Triggers the automation when an account is updated
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Opportunity is created in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Opportunity is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Case is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new case is created
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Case is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any case is updated
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Lead is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new lead is created
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Lead is updated in Microsoft Dynamics 365 CRM
Triggers the automation when the lead information is updated
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Quote is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any quote is updated
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Search marketing list by name in Microsoft Dynamics 365 CRM
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Get contact by Id in Microsoft Dynamics 365 CRM
Try it →
Get marketing list members in Microsoft Dynamics 365 CRM
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Create lead in Microsoft Dynamics 365 CRM
Generates new leads for potential customers
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Update lead in Microsoft Dynamics 365 CRM
Updates the lead information
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Search lead in Microsoft Dynamics 365 CRM
Retrieves information for a particular lead
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Create contact in Microsoft Dynamics 365 CRM
Adds a new contact to the database
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Update contact in Microsoft Dynamics 365 CRM
Updates contact information with new details
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Create account in Microsoft Dynamics 365 CRM
Generates a new account
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Search account in Microsoft Dynamics 365 CRM
Searches for account information
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Update account in Microsoft Dynamics 365 CRM
Updates account information
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Search contact in Microsoft Dynamics 365 CRM
Finds and retrieves contact information
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Search Currency in Microsoft Dynamics 365 CRM
Searches for a currency
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Create case in Microsoft Dynamics 365 CRM
Generates a new case entry
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Update case in Microsoft Dynamics 365 CRM
Updates case details based on new information received
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Search case in Microsoft Dynamics 365 CRM
Searches for a case record
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Get account by ID in Microsoft Dynamics 365 CRM
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Bookafy
Bookafy Triggers & Actions
Appointment is created in Bookafy
Triggers the automation when a new appointment is created
Try it →
Customer is created in Bookafy
Triggers the automation when a new customer is created
Try it →
Appointment type is created in Bookafy
Triggers the automation when a new appointment is created
Try it →
User is created in Bookafy
Triggers the automation when a new user is created
Try it →
Create a appointment in Bookafy
Schedules a new appointment
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Create a customer in Bookafy
Adds a new customer to the database
Try it →

What can you automate with Bookafy + Microsoft Dynamics 365 CRM?

Streamline your scheduling and CRM management by automating data sync, lead creation, and customer updates.

What you can automate?
📅
Create CRM leads from new appointments
Automatically generate a new lead in Microsoft Dynamics 365 CRM every time an appointment is created in Bookafy. Eliminate manual data entry and ensure no prospect is missed.
📝
Capture every submitted booking field
Map all available Bookafy appointment answers directly into Microsoft Dynamics 365 CRM fields instead of just names and emails. Your CRM records become a complete picture for follow-up.
🔔
Notify your team instantly on new bookings
Alert your sales or support team the moment a customer books an appointment or creates a new profile. Ensure rapid response times for every prospective client.
🔀
Route records based on submitted criteria
Trigger different follow-up actions in Microsoft Dynamics 365 CRM depending on appointment types or customer inputs. Direct high-value bookings to senior reps automatically.
🔄
Keep CRM contacts and accounts updated
Ensure your Microsoft Dynamics 365 CRM database reflects the latest details whenever customer information or booking statuses change in Bookafy.
🔍
Search and update existing records
Search for existing leads or accounts in Microsoft Dynamics 365 CRM before creating entries, updating current profiles to prevent duplicate records.
📋
Manage cases and support tickets
Create or update support cases in Microsoft Dynamics 365 CRM when consultation bookings or user accounts require follow-up attention.
💬
Extend your workflow to Slack or email
Connect your core Bookafy and Microsoft Dynamics 365 CRM workflow to Slack to announce new bookings and coordinate team follow-ups effortlessly.
And much more...

Who is Bookafy + Microsoft Dynamics 365 CRM integration for?

Connecting Bookafy and Microsoft Dynamics 365 CRM helps sales teams, support agents, and managers streamline appointment scheduling, eliminate duplicate records, and keep customer data accurate.

Operations Managers
Operations Managers
Sales Development Reps
Sales Development Reps
Account Managers
Account Managers
Customer Support Leads
Customer Support Leads
Sales Representatives
Sales Representatives
CRM Administrators
CRM Administrators
📈
Operations Managers
You're reviewing appointment metrics across systems but your CRM reports only update when someone manually exports bookings, so the lead counts you're tracking are always a few hours behind — with this integration, every new booking lands in your CRM instantly and your data stays current.
Sales Development Reps
You rely on rapid outreach after consultations are booked but find out about new meetings too late, so prospects go cold before you make contact — this integration means every appointment creates a lead instantly so you can follow up while interest is high.
📊
Account Managers
You answer to clients who want immediate proof of meeting schedules and project kickoff progress, but pulling manual status reports wastes hours every week — automating both apps means meeting updates sync straight to your CRM records so clients see accurate timelines.
🔥
Customer Support Leads
The volume of consultation bookings is too high for your team to keep up with by hand, leading to missed entries and disjointed customer histories — connecting these apps means every appointment and customer record is created automatically without manual effort.
🔄
Sales Representatives
You own the outreach stage and depend on schedulers upstream to hand over booking details, but delays leave you waiting for client notes — this integration means every appointment detail flows directly into your CRM workspace the moment it happens.
🗂️
CRM Administrators
You need a reliable customer history in your database but keep finding missing records and mismatched data between your calendar and CRM — automating both apps means every booking and customer profile is captured accurately every single time.
Our team

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Why choose Integrately to automate Microsoft Dynamics 365 CRM + Bookafy

Build and manage your Microsoft Dynamics 365 CRM + Bookafy automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Dynamics 365 CRM + Bookafy with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Bookafy to Microsoft Dynamics 365 CRM?
Frequently Asked Questions
You can connect Bookafy to Microsoft Dynamics 365 CRM instantly using 1-click workflows on Integrately. Link your accounts, select a ready template, or ask Integrately AI to build your automation alongside tools like HubSpot, Slack, and Mailchimp.
Can I automatically create Microsoft Dynamics 365 CRM leads from Bookafy appointments?
Frequently Asked Questions
Can I connect Bookafy, Microsoft Dynamics 365 CRM, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Bookafy and Microsoft Dynamics 365 CRM?
Frequently Asked Questions
How does Bookafy handle appointment data during integration?
Frequently Asked Questions
How does Microsoft Dynamics 365 CRM receive updates from Bookafy?
Frequently Asked Questions
Do I need coding skills to automate Bookafy and Microsoft Dynamics 365 CRM?
Frequently Asked Questions
Is the Bookafy and Microsoft Dynamics 365 CRM integration free?
Frequently Asked Questions
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