BoldDesk + Slack Integration

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Activity is updated in BoldDesk Instant
Approval request is created in BoldDesk Instant
Approval is approved in BoldDesk Instant
Approval is rejected in BoldDesk Instant
Contact is created in BoldDesk Instant
Contact is updated in BoldDesk Instant
Ticket is created in BoldDesk Instant
Ticket private notes is created in BoldDesk Instant
Ticket property is updated in BoldDesk Instant
Ticket reply is created in BoldDesk Instant
Activity is created in BoldDesk Instant
Activity is deleted in BoldDesk Instant
Message is posted on private channel in Slack
Group message is received in Slack
Direct message is received in Slack
Reaction is added in Slack
Channel is created in Slack
Custom emoji is added in Slack
User is created in Slack
File is created in Slack

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Send Slack message for new BoldDesk ticket

Do you use BoldDesk to manage your customer support ticket and are worried about forgetting to follow-up on support ticket? Simply because you didn't receive a notification? Well, we've got some good news for you!

This BoldDesk - Slack integration helps you receive notifications for new BoldDesk tickets right in your Slack channel.

This can be a great way to keep your team updated on the latest ticket without having to constantly check your email inbox. Just set up this automation, and you're all set.

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How to easily integrate Slack - Top 17 Slack integrations you need in 2025

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You Can Also Connect BoldDesk or Slack With 1400+ Other Apps

BoldDesk

BoldDesk is an AI-powered help desk software offering omnichannel ticketing, live chat, automation workflows, knowledge base, self-service portals, real-time reporting, and 24/7 AI assistance for seamless customer support.

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Slack

Slack brings all your communication together in one place. You can easily share and search for files, automate your workflow with bots, and message your team members for group conversations - be it your computer, phone or tablet.

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