Bitrix24 + Zonka Feedback Integration

Integrate Bitrix24 to Zonka Feedback in one click, or tell Integrately AI how you want each contact handled. Capture feedback responses, update your CRM, alert your team, and trigger follow-ups automatically.

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1.
  • Bitrix24
    Smart process is created in Bitrix24
  • Bitrix24
    Quote is created in Bitrix24
  • Bitrix24
    Lead is created in Bitrix24
  • Bitrix24
    Lead is updated in Bitrix24
  • Bitrix24
    Lead is created in Bitrix24 Instant
  • Bitrix24
    Lead is updated in Bitrix24 Instant
  • Bitrix24
    Lead is deleted in Bitrix24 Instant
  • Bitrix24
    Deal is created in Bitrix24
  • Bitrix24
    Deal is created in Bitrix24 Instant
  • Bitrix24
    Deal is updated in Bitrix24 Instant
  • Bitrix24
    Deal is deleted in Bitrix24 Instant
  • Bitrix24
    Contact is created in Bitrix24
  • Bitrix24
    Contact is updated in Bitrix24
  • Bitrix24
    Contact is created in Bitrix24 Instant
  • Bitrix24
    Contact is updated in Bitrix24 Instant
  • Bitrix24
    Contact is deleted in Bitrix24 Instant
  • Bitrix24
    Task is created in Bitrix24 Instant
  • Bitrix24
    Task is updated in Bitrix24 Instant
  • Bitrix24
    Task is deleted in Bitrix24 Instant
  • Bitrix24
    Company is updated in Bitrix24 Instant
  • Bitrix24
    Company is deleted in Bitrix24 Instant
  • Bitrix24
    Company is created in Bitrix24 Instant
  • Zonka Feedback
    Survey response is received in Zonka Feedback
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2.
  • Bitrix24
    Search contact in Bitrix24
  • Bitrix24
    Update quote in Bitrix24
  • Bitrix24
    Search quote by title in Bitrix24
  • Bitrix24
    Create quote in Bitrix24
  • Bitrix24
    Search lead in Bitrix24
  • Bitrix24
    Create lead in Bitrix24
  • Bitrix24
    Update lead in Bitrix24
  • Bitrix24
    Create contact in Bitrix24
  • Bitrix24
    Update contact in Bitrix24
  • Bitrix24
    Create deal in Bitrix24
  • Bitrix24
    Update deal in Bitrix24
  • Bitrix24
    Get deal by id in Bitrix24
  • Bitrix24
    Search deal in Bitrix24
  • Bitrix24
    Create company in Bitrix24
  • Bitrix24
    Search company in Bitrix24
  • Bitrix24
    Update company in Bitrix24
  • Bitrix24
    Get company by id in Bitrix24
  • Bitrix24
    Search task in Bitrix24
  • Bitrix24
    Get task by id in Bitrix24
  • Bitrix24
    Update task in Bitrix24
  • Bitrix24
    Get lead by id in Bitrix24
  • Bitrix24
    Get contact by id in Bitrix24
  • Bitrix24
    Add comment in Bitrix24
  • Zonka Feedback
    Send sms survey in Zonka Feedback
  • Zonka Feedback
    Send email survey in Zonka Feedback

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Ready Workflows Ready Workflows for Bitrix24 + Zonka Feedback Integration

Capture feedback responses, update contacts, keep your CRM current, alert your team, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Zonka Feedback + Bitrix24 Integration

Create Bitrix24 deal for new Zonka Feedback response

Integrating your Bitrix24 with your Zonka Feedback, can help you automatically create new deals based on responses recieved. This saves you time and ensures that no opportunities are missed. Plus, it makes it easy to track progress and follow up with customers.

This Zonka Feedback - Bitrix24 integration is an incredibly powerful way to streamline your workflow and ensure that every new lead is followed up on in a timely manner. As a result, it helps you improve your customer relationships and grow your business more effectively.
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Activate
Zonka Feedback + Bitrix24 Integration

Create Bitrix24 contact for new Zonka Feedback response

When someone completes your Zonka Feedback, a new contact is automatically created in your Bitrix24. This way, you can quickly follow up with the response and turn them into a customer!

Plus, all of the information from the Zonka Feedback is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a Zonka Feedback - Bitrix24 integration set up makes it easy to manage your customer relationships and grow your business.
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Activate
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Bitrix24 + Zonka Feedback flow

Route feedback data straight to your CRM, notify support teams, and keep records updated across your entire stack. Pick a combination and activate it in one click.

Bitrix24
Zonka Feedback
+
SalesforceSalesforce (4)
+
MailchimpMailchimp (4)
+
SlackSlack (4)
+
Google SheetsGoogle Sheets (4)
+
HubSpotHubSpot (4)
+
ZendeskZendesk (4)
Z
B
S
When a survey response is received in Zonka Feedback, create a contact in Bitrix24 and add a lead in Salesforce.
Zonka Feedback responses appear in Bitrix24 as new contacts and get logged as leads in Salesforce instantly, eliminating manual copy-pasting.
B
Z
S
When a lead is created in Bitrix24, send an email survey in Zonka Feedback and create a task in Salesforce.
New Bitrix24 leads receive an automated email survey in Zonka Feedback while a tracking task is opened in Salesforce.
Z
B
S
If a survey response is received in Zonka Feedback with positive feedback, update the Bitrix24 contact and log an opportunity in Salesforce.
Positive Zonka Feedback survey responses update your Bitrix24 contact records and create a new opportunity in Salesforce.
B
Z
S
When a contact is updated in Bitrix24, send an sms survey in Zonka Feedback and update the contact record in Salesforce.
Updated Bitrix24 contacts trigger an SMS survey in Zonka Feedback and refresh the matching record in Salesforce.

Supported triggers and actions for Bitrix24 and Zonka Feedback

Mix and match to build the exact automation you need

Bitrix24
Bitrix24 Triggers & Actions
Smart process is created in Bitrix24
Triggers the automation when a new smart process is created
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Quote is created in Bitrix24
Triggers the automation when a new quote is created
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Lead is created in Bitrix24
Triggers the automation when a new lead is created
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Lead is updated in Bitrix24
Triggers the automation when the lead information is updated
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Instant
Lead is created in Bitrix24
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Instant
Lead is updated in Bitrix24
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Instant
Lead is deleted in Bitrix24
Triggers the automation when a lead is removed from the system
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Deal is created in Bitrix24
Triggers the automation when a deal is created
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Instant
Deal is created in Bitrix24
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Instant
Deal is updated in Bitrix24
Triggers the automation when a deal is updated
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Instant
Deal is deleted in Bitrix24
Triggers the automation when a deal is deleted
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Contact is created in Bitrix24
Triggers the automation when a new contact is created
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Contact is updated in Bitrix24
Triggers the automation when a contact is updated
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Instant
Contact is created in Bitrix24
Try it →
Instant
Contact is updated in Bitrix24
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Instant
Contact is deleted in Bitrix24
Triggers the automation when a contact is removed from the particular list
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Instant
Task is created in Bitrix24
Triggers the automation when a new task is created
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Instant
Task is updated in Bitrix24
Triggers the automation when any task is updated
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Instant
Task is deleted in Bitrix24
Triggers the automation when a task is deleted
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Instant
Company is updated in Bitrix24
Triggers the automation when a company is updated
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Instant
Company is deleted in Bitrix24
Triggers the automation when a company is deleted
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Instant
Company is created in Bitrix24
Triggers the automation when a new company is created
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Search contact in Bitrix24
Finds and retrieves contact information
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Update quote in Bitrix24
Updates an existing quote
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Search quote by title in Bitrix24
Searches for a quote using the title
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Create quote in Bitrix24
Creates a new quote
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Search lead in Bitrix24
Retrieves information for a particular lead
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Create lead in Bitrix24
Generates new leads for potential customers
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Update lead in Bitrix24
Updates the lead information
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Create contact in Bitrix24
Adds a new contact to the database
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Update contact in Bitrix24
Updates contact information with new details
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Create deal in Bitrix24
Generates a new deal with
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Update deal in Bitrix24
Updates deal information based on new criteria or changes
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Get deal by id in Bitrix24
Retrieves a deal by its id
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Search deal in Bitrix24
Retrieves and find a deal
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Create company in Bitrix24
Generates a new company profile with given details
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Search company in Bitrix24
Finds information about a company
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Update company in Bitrix24
Updates company information
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Get company by id in Bitrix24
Retrieves a company's details using its id
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Search task in Bitrix24
Searches for a task
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Get task by id in Bitrix24
Retrieves a task using its id
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Update task in Bitrix24
Updates the task with new information or changes
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Get lead by id in Bitrix24
Retrieves a lead's information based on their id
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Get contact by id in Bitrix24
Retrieves a contact's information based on their id
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Add comment in Bitrix24
Adds a comment to a record
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Zonka Feedback
Zonka Feedback Triggers & Actions
Survey response is received in Zonka Feedback
Triggers the automation when a new survey response is received
Try it →
Send sms survey in Zonka Feedback
Sends out sms surveys to collect customer feedback
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Send email survey in Zonka Feedback
Sends an email survey
Try it →

What can you automate with Bitrix24 + Zonka Feedback?

Streamline customer feedback collection, CRM updates, and team notifications across your workflows.

What you can automate?
🔄
Sync survey responses to CRM contacts
Capture every survey response received in Zonka Feedback and automatically create or update corresponding contact records in Bitrix24 without manual intervention.
📋
Capture every submitted survey field
Map all available survey answers and ratings into your Bitrix24 CRM fields instead of just basic contact details, ensuring complete customer profiles.
🔔
Alert your team instantly on new feedback
Send instant notifications to your team whenever a critical customer survey response arrives, ensuring fast follow-up on customer sentiment.
🔀
Route workflows based on feedback scores
Trigger different actions depending on the rating submitted in your Zonka Feedback survey, routing positive reviews and negative feedback to the right teams.
🔄
Keep CRM records up to date as details change
Automatically update Bitrix24 contact and lead information whenever customer details or survey responses are modified in Zonka Feedback.
👥
Prevent duplicate records across platforms
Search existing records before creating new entries, ensuring your Bitrix24 database remains clean and free of duplicate contacts or deals.
📅
Manage follow-ups on deal stage updates
Trigger automated survey campaigns or task updates in Bitrix24 whenever a deal or task changes its operational status.
🔗
Extend your workflow to Google Sheets
Connect Bitrix24 and Zonka Feedback to Google Sheets to maintain a comprehensive backup log of every customer survey response and CRM update.
And much more...

Who is Bitrix24 + Zonka Feedback integration for?

Connecting Bitrix24 and Zonka Feedback helps customer success, sales, and operations teams turn feedback responses into immediate action without manual data entry.

Customer success managers
Customer success managers
Support team leads
Support team leads
Account executives
Account executives
Operations coordinators
Operations coordinators
Sales development reps
Sales development reps
Quality assurance teams
Quality assurance teams
📈
Customer success managers
You review customer satisfaction metrics to guide retention strategy, but your reports only update when someone manually exports survey responses, so your dashboard is always outdated — this integration means every survey response lands in your CRM instantly and your metrics stay current.
⚡
Support team leads
You need to act fast on negative customer feedback, but response tickets sit unattended while agents manually transfer survey data between platforms, delaying resolutions — automating both apps means low satisfaction scores generate immediate follow-up actions and your team responds without delay.
🤝
Account executives
You answer to clients who want clear progress updates on their feedback and project milestones, but compiling status reports requires digging through separate systems — connecting these apps means client records and feedback histories stay perfectly synchronized for every review.
📊
Operations coordinators
Feedback submission volume is too high for anyone to keep up by hand, leading to missed survey entries and incomplete customer profiles across your database — with this integration, every survey response automatically creates or updates records without manual data entry.
🎯
Sales development reps
You depend on upstream handoffs to initiate lead outreach, but delays in data transfer mean prospects receive surveys or follow-ups hours too late — automating both apps means new leads trigger immediate engagement workflows the moment they appear.
📋
Quality assurance teams
You rely on a reliable history of customer interactions for compliance and auditing, but manual record-keeping keeps leaving gaps in your customer timelines — this integration means every interaction is logged instantly with complete fidelity.
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Why choose Integrately to automate Bitrix24 + Zonka Feedback

Build and manage your Bitrix24 + Zonka Feedback automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Bitrix24 + Zonka Feedback with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
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20M+ Ready Automations
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AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

1
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2
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Automation is ready
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Frequently Asked Questions

How do I connect Bitrix24 to Zonka Feedback?
Frequently Asked Questions
You can connect Bitrix24 to Zonka Feedback in 1-click using ready-made templates on Integrately, or ask Integrately AI to build the automation and map the fields for you. It also integrates smoothly with Slack, Google Sheets, HubSpot, and 1,500+ other apps.
Can I automatically sync Zonka Feedback survey responses into my Bitrix24 CRM?
Frequently Asked Questions
Can I connect Bitrix24, Zonka Feedback, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Bitrix24 and Zonka Feedback?
Frequently Asked Questions
How do Bitrix24 contact updates work with this integration?
Frequently Asked Questions
Can I trigger Zonka Feedback surveys from Bitrix24 lead creation?
Frequently Asked Questions
Do I need coding skills to automate Bitrix24 and Zonka Feedback?
Frequently Asked Questions
Is the Bitrix24 and Zonka Feedback integration free?
Frequently Asked Questions
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You Can Also Connect Bitrix24 or Zonka Feedback With 1500+ Other Apps

Bitrix24
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Zonka Feedback
Popular Zonka Feedback Integrations
Sync Zonka Feedback with survey tools, email marketing platforms, and customer support apps to capture and analyze voice of customer data.
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