Bigcommerce + SmartSuite Integration

Integrate Bigcommerce to SmartSuite in one click, or tell Integrately AI how you want each order handled. Track fulfillment, update your internal records, alert your team, and trigger follow-ups automatically.

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1.
  • Bigcommerce
    Order is placed in Bigcommerce
  • Bigcommerce
    Order is updated in Bigcommerce
  • Bigcommerce
    Order status is updated in Bigcommerce Instant
  • Bigcommerce
    Order is created in Bigcommerce Instant
  • Bigcommerce
    Order is updated in Bigcommerce Instant
  • Bigcommerce
    Customer is created in Bigcommerce Instant
  • Bigcommerce
    Customer is updated in Bigcommerce Instant
  • Bigcommerce
    Customer address is created in Bigcommerce Instant
  • Bigcommerce
    Customer address is updated in Bigcommerce Instant
  • Bigcommerce
    Product is created in Bigcommerce Instant
  • Bigcommerce
    Cart is created in Bigcommerce Instant
  • Bigcommerce
    Cart is abandoned in Bigcommerce Instant
  • Bigcommerce
    Cart is updated in Bigcommerce Instant
  • Bigcommerce
    Shipment is created in Bigcommerce Instant
  • SmartSuite
    Record is created in SmartSuite
  • SmartSuite
    Record is updated in SmartSuite
Arrow Right
2.
  • Bigcommerce
    Get product variants by product id in Bigcommerce
  • Bigcommerce
    Create order in Bigcommerce
  • Bigcommerce
    Create customer in Bigcommerce
  • Bigcommerce
    Search customer in Bigcommerce
  • Bigcommerce
    Create product in Bigcommerce
  • Bigcommerce
    Search product in Bigcommerce
  • Bigcommerce
    Get orders of the customer in Bigcommerce
  • Bigcommerce
    Create customer address in Bigcommerce
  • Bigcommerce
    Search customer addresses in Bigcommerce
  • Bigcommerce
    Create blog post in Bigcommerce
  • SmartSuite
    Search record in SmartSuite
  • SmartSuite
    Create record in SmartSuite
  • SmartSuite
    Update record in SmartSuite
  • SmartSuite
    Find Multiple Records (As Line Items) in SmartSuite

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Ready Workflows Ready Workflows for Bigcommerce + SmartSuite Integration

Capture orders, record customer details, update internal statuses, alert your team, and trigger follow-ups, all in just one click.

Most popular automationmost-popular-automations
Bigcommerce + SmartSuite Integration

Create SmartSuite row for new Bigcommerce order

With this Bigcommerce - SmartSuite integration, whenever a new Bigcommerce order is placed, a new SmartSuite row will be created for it. This simple automation will help you keep track of your orders and make sure that each one is processed properly.

You can even customize your SmartSuite spreadsheet to include whatever information you need, such as customer contact information, order details, and shipping information. This automation will save you time and ensure that your business runs smoothly.
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Connect more apps to your Bigcommerce + SmartSuite flow

Extend your e-commerce setup by connecting communication, marketing, and support tools to your core automation. Pick a combination and activate it in one click.

Bigcommerce
SmartSuite
+
ShopifyShopify (3)
+
MailchimpMailchimp (3)
+
QuickBooks OnlineQuickBooks Online (3)
+
SlackSlack (3)
+
Google DriveGoogle Drive (3)
+
ZendeskZendesk (3)
B
S
S
Create a Shopify order and a SmartSuite record whenever a new order is placed in Bigcommerce.
New Bigcommerce orders instantly generate a matching Shopify order and a SmartSuite record, keeping your sales channels aligned without manual entry.
B
S
S
Create a Shopify customer and update your SmartSuite record when a new Bigcommerce customer registers.
Registering Bigcommerce customers automatically appear in Shopify and update your SmartSuite database in real time.
B
S
S
Search Shopify products and create a SmartSuite record when a new product is added in Bigcommerce.
New Bigcommerce product listings trigger a product check in Shopify and log a catalog entry in SmartSuite.

Supported triggers and actions for Bigcommerce and SmartSuite

Mix and match to build the exact automation you need

Bigcommerce
Bigcommerce Triggers & Actions
Order is placed in Bigcommerce
Triggers the automation when a new order is placed
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Order is updated in Bigcommerce
Triggers the automation when any order is updated
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Instant
Order status is updated in Bigcommerce
Triggers the automation when the order status changes
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Instant
Order is created in Bigcommerce
Triggers the automation when a new order is created
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Instant
Order is updated in Bigcommerce
Try it →
Instant
Customer is created in Bigcommerce
Triggers the automation when a new customer is created
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Instant
Customer is updated in Bigcommerce
Triggers the automation when customer details are updated
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Instant
Customer address is created in Bigcommerce
Triggers the automation when a new customer address is added
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Instant
Customer address is updated in Bigcommerce
Triggers the automation when a customer's address is updated
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Instant
Product is created in Bigcommerce
Triggers the automation when a new product is created
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Instant
Cart is created in Bigcommerce
Triggers the automation when a new cart is created
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Instant
Cart is abandoned in Bigcommerce
Triggers the automation when a user abandons their cart
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Instant
Cart is updated in Bigcommerce
Triggers the automation when an item is added or removed from a cart
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Instant
Shipment is created in Bigcommerce
Triggers the automation when a shipment is created
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Get product variants by product id in Bigcommerce
Retrieves all product variants associated with a product id
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Create order in Bigcommerce
Creates a new order
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Create customer in Bigcommerce
Adds a new customer to the database
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Search customer in Bigcommerce
Locates and retrieves customer information
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Create product in Bigcommerce
Generates and launch new products
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Search product in Bigcommerce
Searches for a product
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Get orders of the customer in Bigcommerce
Retrieves and display detailed order information for a customer
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Create customer address in Bigcommerce
Generates and store new customer addresses
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Search customer addresses in Bigcommerce
Retrieves and display customer addresses from the database for easy access
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Create blog post in Bigcommerce
Generates and publish a new blog post
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SmartSuite
SmartSuite Triggers & Actions
Record is created in SmartSuite
Triggers the automation when a new record is created
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Record is updated in SmartSuite
Triggers the automation when any record is updated
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Search record in SmartSuite
Searches for a record within a given database
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Create record in SmartSuite
Generates a new record
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Update record in SmartSuite
Updates a record with new information
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Find Multiple Records (As Line Items) in SmartSuite
Retrieves and display multiple records as individual line items for easy reference and organization
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What can you automate with Bigcommerce + SmartSuite?

Streamline your store management by automating order logging, customer updates, and team notifications.

What you can automate?
🛒
Capture every store order instantly
Automatically create a SmartSuite record the moment an order is placed in Bigcommerce. Eliminate manual data entry and keep your management boards perfectly synchronised with store sales.
📋
Log complete customer profile data
Transfer customer names, email addresses, and shipping details directly into your SmartSuite database. Ensure your internal records contain all necessary buyer information.
🔔
Alert your team the moment sales happen
Trigger instant team notifications whenever new orders are created or updated. Keep fulfillment and support staff informed without checking backend store dashboards.
🔀
Route records based on order value
Sort incoming orders into different SmartSuite views depending on order size or customer tier. Direct high-value purchases to senior account managers automatically.
🔄
Keep internal records updated in real time
Automatically update SmartSuite records whenever order statuses change in Bigcommerce. Maintain accurate fulfillment stages across your entire team.
🔍
Search and update existing customer records
Check your SmartSuite base for existing contacts before creating new entries. Prevent duplicate records and keep your database clean and organised.
📦
Handle shipment and fulfillment updates
Log tracking numbers and fulfillment milestones in SmartSuite the moment a shipment is created in Bigcommerce. Keep customers and staff informed of delivery progress.
💬
Extend your workflow with Slack alerts
Combine Bigcommerce and SmartSuite with Slack to announce new orders and coordinate fulfillment tasks across your company channels seamlessly.
And much more...

Who is Bigcommerce + SmartSuite integration for?

E-commerce managers, operations teams, and store owners depend on accurate order tracking, making this integration essential for keeping internal workflows aligned with live store activity.

E-commerce analysts
E-commerce analysts
Fulfillment specialists
Fulfillment specialists
Agency account managers
Agency account managers
High-volume store owners
High-volume store owners
Operations coordinators
Operations coordinators
Finance officers
Finance officers
📈
E-commerce analysts
You're reviewing store metrics every morning but your management boards only update when someone manually exports orders, so the revenue counts you're optimising against are always a few hours behind — with this integration, every new order lands in SmartSuite instantly and your data stays current.
⚡
Fulfillment specialists
You need to dispatch customer purchases immediately, but you find out about new checkouts too late because store notifications get buried in your inbox — automating both apps means every purchase creates a tracking record the second it happens so your warehouse team can start packing right away.
🤝
Agency account managers
You answer to store clients who want to see live fulfillment progress, but compiling manual status reports takes hours of tedious copy-pasting every week — connecting these apps means your SmartSuite base updates automatically and clients see accurate progress without delay.
📦
High-volume store owners
The transaction volume on your storefront is too high for anyone to keep up by hand, leading to missed customer records and delayed fulfillment tasks — this integration means every single store order is captured and organised instantly without manual intervention.
🛠️
Operations coordinators
You own the internal fulfillment process and depend on customer service to hand over purchase details, but information often gets lost between platforms — automating both apps means new store orders flow straight into your management board the moment checkout completes.
🗂️
Finance officers
You need a reliable transaction history for auditing and keep finding gaps in your manual logs when store orders fail to transfer over — connecting these apps means every order and customer profile is recorded accurately without missing a single entry.
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Why choose Integrately to automate Bigcommerce + SmartSuite

Build and manage your Bigcommerce + SmartSuite automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Bigcommerce + SmartSuite with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

1
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2
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Frequently Asked Questions

How do I connect Bigcommerce to SmartSuite?
Frequently Asked Questions
You can connect Bigcommerce to SmartSuite in 1 click using ready workflows on Integrately, or ask Integrately AI to build the automation for your exact store requirements.
Can I automatically create SmartSuite records when a Bigcommerce order is placed?
Frequently Asked Questions
Can I connect Bigcommerce, SmartSuite, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Bigcommerce and SmartSuite?
Frequently Asked Questions
How does Bigcommerce handle order data in this integration?
Frequently Asked Questions
Can SmartSuite update records when Bigcommerce order statuses change?
Frequently Asked Questions
Do I need coding skills to automate Bigcommerce and SmartSuite?
Frequently Asked Questions
Is the Bigcommerce and SmartSuite integration free?
Frequently Asked Questions
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