Bigcommerce + Salesforce Integration

Integrate Bigcommerce to Salesforce in one click, or tell Integrately AI how you want each order handled. Create CRM records, update customer accounts, alert your team, and trigger follow-ups automatically.

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1.
  • Bigcommerce
    Order is placed in Bigcommerce
  • Bigcommerce
    Order is updated in Bigcommerce
  • Bigcommerce
    Order status is updated in Bigcommerce Instant
  • Bigcommerce
    Order is created in Bigcommerce Instant
  • Bigcommerce
    Order is updated in Bigcommerce Instant
  • Bigcommerce
    Customer is created in Bigcommerce Instant
  • Bigcommerce
    Customer is updated in Bigcommerce Instant
  • Bigcommerce
    Customer address is created in Bigcommerce Instant
  • Bigcommerce
    Customer address is updated in Bigcommerce Instant
  • Bigcommerce
    Product is created in Bigcommerce Instant
  • Bigcommerce
    Cart is created in Bigcommerce Instant
  • Bigcommerce
    Cart is abandoned in Bigcommerce Instant
  • Bigcommerce
    Cart is updated in Bigcommerce Instant
  • Bigcommerce
    Shipment is created in Bigcommerce Instant
  • Salesforce
    Field is updated on record in Salesforce
  • Salesforce
    Record is created in Salesforce
  • Salesforce
    Record is updated in Salesforce
  • Salesforce
    Lead is created in Salesforce
  • Salesforce
    Lead is updated in Salesforce
  • Salesforce
    Opportunity is created in Salesforce
  • Salesforce
    Opportunity is updated in Salesforce
  • Salesforce
    Task is created in Salesforce
  • Salesforce
    Task is updated in Salesforce
  • Salesforce
    Contact is updated in Salesforce
  • Salesforce
    Contact is created in Salesforce
  • Salesforce
    Account is created in Salesforce
  • Salesforce
    Account is updated in Salesforce
  • Salesforce
    Outbound message is received in Salesforce Instant
  • Salesforce
    Case is created in Salesforce
  • Salesforce
    Case is updated in Salesforce
  • Salesforce
    Quote is created in Salesforce
  • Salesforce
    Quote is updated in Salesforce
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Ready Workflows Ready Workflows for Bigcommerce + Salesforce Integration

Capture new orders, create customer accounts, update Salesforce records, alert your sales team, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Bigcommerce + Salesforce Integration

Create Salesforce contact from new Bigcommerce order

As an online store owner, you're likely using Bigcommerce to manage your sales. And if you're like most business owners, you also use a customer relationship management (CRM) tool to keep track of your customers' contact information.

But did you know that you can easily integrate Bigcommerce with Salesforce? This integration will allow you to automatically create a contact for each new order in Salesforce.

Not only will this save you time, but it will also ensure that your customer data is always up-to-date.
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Activate
Bigcommerce + Salesforce Integration

Create Salesforce record for new Bigcommerce order

With this Bigcommerce - Salesforce integration, whenever a new Bigcommerce order is placed, a new Salesforce record will be created for it. This simple automation will help you keep track of your orders and make sure that each one is processed properly.

You can even customize your Salesforce spreadsheet to include whatever information you need, such as customer contact information, order details, and shipping information. This automation will save you time and ensure that your business runs smoothly.
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Activate
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Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Bigcommerce + Salesforce flow

Extend your e-commerce and CRM workflows with email marketing, support tickets, accounting, team alerts, and spreadsheets. Pick a combination and activate it in one click.

Bigcommerce
Salesforce
+
MailchimpMailchimp (4)
+
ZendeskZendesk (4)
+
ShopifyShopify (4)
+
QuickBooks OnlineQuickBooks Online (4)
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SlackSlack (4)
+
Google SheetsGoogle Sheets (4)
B
S
M
Add every new Bigcommerce customer to Mailchimp, create a Salesforce contact, and update your lists
New Bigcommerce customers land in Mailchimp and Salesforce instantly, keeping your marketing lists and CRM records perfectly aligned without manual data entry.
B
S
M
When a Bigcommerce order is placed, create a Salesforce record and add the customer to Mailchimp
Every Bigcommerce order updates Salesforce and adds the buyer to Mailchimp automatically, eliminating duplicate data entry across your stack.
B
S
M
If a Bigcommerce customer address is created, update Salesforce and subscribe them in Mailchimp
Address updates in Bigcommerce sync directly to Salesforce and Mailchimp, keeping your customer profiles accurate everywhere.
B
S
M
Use Claude to segment Bigcommerce buyers, create a Salesforce lead, and add them to Mailchimp
Use Claude to evaluate Bigcommerce purchase data, create a prioritized Salesforce lead, and assign them to the right Mailchimp segment.

Supported triggers and actions for Bigcommerce and Salesforce

Mix and match to build the exact automation you need

Bigcommerce
Bigcommerce Triggers & Actions
Order is placed in Bigcommerce
Triggers the automation when a new order is placed
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Order is updated in Bigcommerce
Triggers the automation when any order is updated
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Instant
Order status is updated in Bigcommerce
Triggers the automation when the order status changes
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Instant
Order is created in Bigcommerce
Triggers the automation when a new order is created
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Instant
Order is updated in Bigcommerce
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Instant
Customer is created in Bigcommerce
Triggers the automation when a new customer is created
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Instant
Customer is updated in Bigcommerce
Triggers the automation when customer details are updated
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Instant
Customer address is created in Bigcommerce
Triggers the automation when a new customer address is added
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Instant
Customer address is updated in Bigcommerce
Triggers the automation when a customer's address is updated
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Instant
Product is created in Bigcommerce
Triggers the automation when a new product is created
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Instant
Cart is created in Bigcommerce
Triggers the automation when a new cart is created
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Instant
Cart is abandoned in Bigcommerce
Triggers the automation when a user abandons their cart
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Instant
Cart is updated in Bigcommerce
Triggers the automation when an item is added or removed from a cart
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Instant
Shipment is created in Bigcommerce
Triggers the automation when a shipment is created
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Get product variants by product id in Bigcommerce
Retrieves all product variants associated with a product id
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Create order in Bigcommerce
Creates a new order
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Create customer in Bigcommerce
Adds a new customer to the database
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Search customer in Bigcommerce
Locates and retrieves customer information
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Create product in Bigcommerce
Generates and launch new products
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Search product in Bigcommerce
Searches for a product
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Get orders of the customer in Bigcommerce
Retrieves and display detailed order information for a customer
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Create customer address in Bigcommerce
Generates and store new customer addresses
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Search customer addresses in Bigcommerce
Retrieves and display customer addresses from the database for easy access
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Create blog post in Bigcommerce
Generates and publish a new blog post
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Salesforce
Salesforce Triggers & Actions
Field is updated on record in Salesforce
Triggers the automation when a particular action in the workflow fails
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Record is created in Salesforce
Triggers the automation when a new record is created
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Record is updated in Salesforce
Triggers the automation when any record is updated
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Lead is created in Salesforce
Triggers the automation when a new lead is created
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Lead is updated in Salesforce
Triggers the automation when the lead information is updated
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Opportunity is created in Salesforce
Triggers the automation when any opportunity is updated
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Opportunity is updated in Salesforce
Triggers the automation when any opportunity is updated
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Task is created in Salesforce
Triggers the automation when a new task is created
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Task is updated in Salesforce
Triggers the automation when any task is updated
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Contact is updated in Salesforce
Triggers the automation when a contact is updated
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Contact is created in Salesforce
Triggers the automation when a new contact is created
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Account is created in Salesforce
Triggers the automation when a new account is created
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Account is updated in Salesforce
Triggers the automation when an account is updated
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Instant
Outbound message is received in Salesforce
Triggers the automation when an outbound message is received
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Case is created in Salesforce
Triggers the automation when a new case is created
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Case is updated in Salesforce
Triggers the automation when any case is updated
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Quote is created in Salesforce
Triggers the automation when a new quote is created
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Quote is updated in Salesforce
Triggers the automation when any quote is updated
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Get records by ID in Salesforce
Retrieves a record based on its id
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Create record in Salesforce
Generates a new record
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Search record using query in Salesforce
Searches for a record using the query provided by the user
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Update record in Salesforce
Updates a record with new information
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Search record in Salesforce
Searches for a record within a given database
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Create lead in Salesforce
Generates new leads for potential customers
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Update lead in Salesforce
Updates the lead information
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Search lead in Salesforce
Retrieves information for a particular lead
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Create contact in Salesforce
Adds a new contact to the database
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Update contact in Salesforce
Updates contact information with new details
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Search contact in Salesforce
Finds and retrieves contact information
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Create opportunity in Salesforce
Creates a new instance of the support system
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Update opportunity in Salesforce
Updates the opportunity details as needed
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Search opportunity in Salesforce
Searches for a opportunity
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Add contact to campaign in Salesforce
Adds a contact to a campaign for targeted communication
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Add lead to campaign in Salesforce
Adds a new lead to a marketing campaign for targeted outreach
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Create account in Salesforce
Generates a new account
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Search account in Salesforce
Searches for account information
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Update account in Salesforce
Updates account information
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Create task in Salesforce
Creates a new task
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Update task in Salesforce
Updates the task with new information or changes
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Search task in Salesforce
Searches for a task
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Get tasks by contact Id in Salesforce
Retrieves tasks associated with a contact id
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Create case in Salesforce
Generates a new case entry
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Update case in Salesforce
Updates case details based on new information received
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Search case in Salesforce
Searches for a case record
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Get events by contact Id in Salesforce
Retrieves a list of events associated with a contact id
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Search quote in Salesforce
Searches for a quote
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What can you automate with Bigcommerce + Salesforce?

Streamline your e-commerce operations by automating order tracking, customer synchronization, and CRM updates without writing code.

What you can automate?
🛒
Create Salesforce records from every new Bigcommerce order
Automatically capture incoming orders from Bigcommerce and generate corresponding records in Salesforce without lifting a finger. Eliminate manual data entry and keep your sales pipeline updated in real time.
📋
Capture every submitted customer field and address
Map all available Bigcommerce customer details and addresses directly into Salesforce fields instead of just basic names. Your CRM records become a complete and reliable source for sales outreach.
🔔
Alert your team the moment an order arrives
Send instant notifications to your sales or fulfillment channels in Slack whenever a new Bigcommerce order is placed. Ensure your team responds to important transactions immediately.
🔀
Route records based on order value or customer tier
Trigger different Salesforce actions depending on specific submitted order attributes or customer tags. Direct high-value transactions to senior account managers automatically.
🔄
Keep Salesforce updated as order statuses change
Automatically update your Salesforce records whenever a Bigcommerce order status changes from pending to fulfilled or completed. Keep your revenue pipeline accurate at every stage.
🔍
Search and update existing contacts instead of creating duplicates
Search for existing customer records in Salesforce before creating new entries from Bigcommerce purchases. Keep your CRM database clean and free of duplicate profiles.
📦
Handle fulfillment and shipment status updates seamlessly
Trigger automated Salesforce updates and tasks the moment a new shipment is created in Bigcommerce. Keep your entire organization informed on delivery milestones.
💬
Extend your workflow with Slack or Google Sheets
Connect your core Bigcommerce and Salesforce automation to Slack or Google Sheets to notify teams or maintain backup logs. Build robust multi-step workflows effortlessly.
And much more...

Who is Bigcommerce + Salesforce integration for?

E-commerce managers, sales representatives, and operations specialists rely on this connection to ensure customer data and order details sync instantly across platforms.

E-commerce analysts
E-commerce analysts
Sales representatives
Sales representatives
Account managers
Account managers
Operations leads
Operations leads
Fulfillment coordinators
Fulfillment coordinators
Customer success teams
Customer success teams
📈
E-commerce analysts
You're reviewing sales reports across platforms but your CRM records only update when someone manually exports orders, so the revenue metrics you're reporting on are always a few hours behind — this integration means every new order updates your Salesforce records instantly and your data stays current.
⚡
Sales representatives
You need to follow up with high-value buyers immediately after purchase, but customer details take hours to reach your CRM queue — automating both apps means every new customer profile lands in Salesforce instantly and you can reach out while interest is peak.
🤝
Account managers
You answer to clients who want immediate confirmation when their store orders and shipping details are processed, but manual logging causes frustrating delays — connecting these apps means every fulfillment update syncs straight to Salesforce and client reporting is always accurate.
📦
Operations leads
Your store is processing high order volumes daily and your team cannot keep up with manual data entry between your shop and CRM — automating both apps means every transaction and customer record maps to Salesforce without human effort.
🔄
Fulfillment coordinators
You depend on upstream order notifications to begin packing items, but waiting for manual handoffs slows down your shipping schedule — this integration means every new Bigcommerce order triggers your Salesforce workflow the second checkout completes.
📋
Customer success teams
You need a reliable customer history in your CRM to handle support inquiries effectively, but missing order records leave gaps in buyer timelines — automating both apps means every purchase and customer address logs automatically in Salesforce.
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Why choose Integrately to automate Bigcommerce + Salesforce

Build and manage your Bigcommerce + Salesforce automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Bigcommerce + Salesforce with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
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Connect Accounts
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Frequently Asked Questions

How do I connect Bigcommerce to Salesforce?
Frequently Asked Questions
You can connect Bigcommerce to Salesforce instantly using 1-click ready automations or Integrately AI. Start from the Bigcommerce and Salesforce integration, select a template, and link your accounts within minutes.
Can I automatically create Salesforce records when a new Bigcommerce order is placed?
Frequently Asked Questions
Can I connect Bigcommerce, Salesforce, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Bigcommerce and Salesforce?
Frequently Asked Questions
How does Bigcommerce handle order and customer data sync here?
Frequently Asked Questions
How does Salesforce store leads and contacts from Bigcommerce?
Frequently Asked Questions
Do I need coding skills to automate Bigcommerce and Salesforce?
Frequently Asked Questions
Is the Bigcommerce and Salesforce integration free?
Frequently Asked Questions
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