Phone.com + Bigcommerce Integration

Integrate Bigcommerce to Phone.com in one click, or tell Integrately AI how you want each customer handled. Sync your customer records, update contact details, and trigger follow-up communications automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Phone.com
    Call recording is created in Phone.com Instant
  • Phone.com
    SMS is recived in Phone.com Instant
  • Phone.com
    Call is completed in Phone.com Instant
  • Phone.com
    SMS is sent in Phone.com Instant
  • Phone.com
    Call log record is created in Phone.com Instant
  • Phone.com
    Call is created in Phone.com Instant
  • Bigcommerce
    Order is placed in Bigcommerce
  • Bigcommerce
    Order is updated in Bigcommerce
  • Bigcommerce
    Order status is updated in Bigcommerce Instant
  • Bigcommerce
    Order is created in Bigcommerce Instant
  • Bigcommerce
    Order is updated in Bigcommerce Instant
  • Bigcommerce
    Customer is created in Bigcommerce Instant
  • Bigcommerce
    Customer is updated in Bigcommerce Instant
  • Bigcommerce
    Customer address is created in Bigcommerce Instant
  • Bigcommerce
    Customer address is updated in Bigcommerce Instant
  • Bigcommerce
    Product is created in Bigcommerce Instant
  • Bigcommerce
    Cart is created in Bigcommerce Instant
  • Bigcommerce
    Cart is abandoned in Bigcommerce Instant
  • Bigcommerce
    Cart is updated in Bigcommerce Instant
  • Bigcommerce
    Shipment is created in Bigcommerce Instant
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2.
  • Phone.com
    Update contact in Phone.com
  • Phone.com
    Search contact in Phone.com
  • Phone.com
    Send SMS in Phone.com
  • Phone.com
    Create Contact in Phone.com
  • Bigcommerce
    Get product variants by product id in Bigcommerce
  • Bigcommerce
    Create order in Bigcommerce
  • Bigcommerce
    Create customer in Bigcommerce
  • Bigcommerce
    Search customer in Bigcommerce
  • Bigcommerce
    Create product in Bigcommerce
  • Bigcommerce
    Search product in Bigcommerce
  • Bigcommerce
    Get orders of the customer in Bigcommerce
  • Bigcommerce
    Create customer address in Bigcommerce
  • Bigcommerce
    Search customer addresses in Bigcommerce
  • Bigcommerce
    Create blog post in Bigcommerce

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Ready Workflows Ready Workflows for Bigcommerce + Phone.com Integration

Sync customers, log completed calls, update contact information, and alert your team, all in just one click.

Most popular automationmost-popular-automations
Bigcommerce + Phone.com Integration

Create Phone.com contact for new Bigcommerce order

When a new Bigcommerce order is placed, it's important to create a Phone.com contact for the customer. This helps to integraiton the customer into your marketing ecosystem and allows you to track their engagement with your brand.

There are a few key pieces of information that you'll need in order to create a new marketing contact: name, email address, and order information. With this information, you can create a new Phone.com contact and start sending them targeted communications.

In addition, you can also use this opportunity to upsell or cross-sell other products. By creating a new Phone.com contact for every Bigcommerce order, you can maximize your chances of success with each customer.
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Connect more apps to your Bigcommerce + Phone.com flow

Sync your e-commerce data with marketing, support, and messaging tools to keep your entire team aligned. Pick a combination and activate it in one click.

Phone.com
Bigcommerce
+
ShopifyShopify (3)
+
MailchimpMailchimp (3)
+
QuickBooks OnlineQuickBooks Online (3)
+
SlackSlack (3)
+
ZendeskZendesk (3)
+
Google SheetsGoogle Sheets (3)
B
P
S
Add every new Bigcommerce customer to Phone.com and create a matching profile in Shopify.
New Bigcommerce customers immediately appear in Phone.com and Shopify without manual data entry.
B
P
S
When a Bigcommerce order is placed, send a confirmation via Phone.com and record it in Shopify.
Instant order notifications and synced storefront data keep your sales and fulfillment teams perfectly synchronized.
B
P
S
When a Bigcommerce order status is updated, update the Phone.com contact and modify the Shopify order.
Keep communication profiles and storefront order statuses aligned as purchases progress.

Supported triggers and actions for Phone.com and Bigcommerce

Mix and match to build the exact automation you need

Phone.com
Phone.com Triggers & Actions
Instant
Call recording is created in Phone.com
Triggers the automation when a call recording is created
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Instant
SMS is recived in Phone.com
Triggers the automation when an SMS is received
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Instant
Call is completed in Phone.com
Triggers the automation when a call is completed
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Instant
SMS is sent in Phone.com
Triggers the automation when an SMS is sent
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Instant
Call log record is created in Phone.com
Triggers the automation when a new call log record is created
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Instant
Call is created in Phone.com
Triggers the automation when a new call is created
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Update contact in Phone.com
Updates an existing contact
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Search contact in Phone.com
Searches for a contact
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Send SMS in Phone.com
Sends an sms
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Create Contact in Phone.com
Creates a new contact
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Bigcommerce
Bigcommerce Triggers & Actions
Order is placed in Bigcommerce
Triggers the automation when a new order is placed
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Order is updated in Bigcommerce
Triggers the automation when any order is updated
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Instant
Order status is updated in Bigcommerce
Triggers the automation when the order status changes
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Instant
Order is created in Bigcommerce
Triggers the automation when a new order is created
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Instant
Order is updated in Bigcommerce
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Instant
Customer is created in Bigcommerce
Triggers the automation when a new customer is created
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Instant
Customer is updated in Bigcommerce
Triggers the automation when customer details are updated
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Instant
Customer address is created in Bigcommerce
Triggers the automation when a new customer address is added
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Instant
Customer address is updated in Bigcommerce
Triggers the automation when a customer's address is updated
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Instant
Product is created in Bigcommerce
Triggers the automation when a new product is created
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Instant
Cart is created in Bigcommerce
Triggers the automation when a new cart is created
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Instant
Cart is abandoned in Bigcommerce
Triggers the automation when a user abandons their cart
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Instant
Cart is updated in Bigcommerce
Triggers the automation when an item is added or removed from a cart
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Instant
Shipment is created in Bigcommerce
Triggers the automation when a shipment is created
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Get product variants by product id in Bigcommerce
Retrieves all product variants associated with a product id
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Create order in Bigcommerce
Creates a new order
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Create customer in Bigcommerce
Adds a new customer to the database
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Search customer in Bigcommerce
Locates and retrieves customer information
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Create product in Bigcommerce
Generates and launch new products
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Search product in Bigcommerce
Searches for a product
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Get orders of the customer in Bigcommerce
Retrieves and display detailed order information for a customer
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Create customer address in Bigcommerce
Generates and store new customer addresses
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Search customer addresses in Bigcommerce
Retrieves and display customer addresses from the database for easy access
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Create blog post in Bigcommerce
Generates and publish a new blog post
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What can you automate with Bigcommerce + Phone.com?

Streamline your e-commerce operations by automating customer records, communication logs, and order follow-ups across Bigcommerce and Phone.com.

What you can automate?
👤
Create Phone.com contacts from new Bigcommerce customers
Automatically establish communication profiles in Phone.com the moment a user registers on your Bigcommerce store, eliminating manual entry.
📋
Capture every submitted order and customer field
Map complete purchase details and billing answers from Bigcommerce directly into your Phone.com contact logs and notifications.
🔔
Notify your team instantly when orders arrive
Send automated SMS alerts via Phone.com or internal notifications whenever a high-value Bigcommerce order is placed.
🔀
Route communications based on order value or status
Trigger different Phone.com SMS workflows depending on whether a Bigcommerce customer is standard or VIP tier.
🔄
Keep communication profiles up to date as orders change
Automatically update Phone.com contact information whenever customer details or shipping addresses are modified in Bigcommerce.
🔍
Search and update instead of creating duplicates
Check existing records in Phone.com before processing Bigcommerce updates to keep your database clean and organized.
📦
Handle later fulfillment and shipment status changes
Trigger automated Phone.com follow-ups when a Bigcommerce order status moves to fulfilled, completed, or cancelled.
🔌
Extend your workflow to team messaging apps
Connect your Bigcommerce and Phone.com automation pipeline with Slack to notify team channels the moment an order is confirmed.
And much more...

Who is Bigcommerce + Phone.com integration for?

Online merchants, support teams, and sales representatives looking to streamline customer communications and order management will save hours every week with this integration.

E-commerce analysts
E-commerce analysts
Sales teams
Sales teams
Account managers
Account managers
Fulfillment managers
Fulfillment managers
Customer support leads
Customer support leads
Operations directors
Operations directors
📊
E-commerce analysts
You're tracking daily order metrics in Bigcommerce but your communication logs only update when someone manually exports records, so the customer activity counts you're reporting on are always a few hours behind — with this integration, every call and order syncs instantly and your numbers stay current.
Sales teams
You're managing incoming leads from Bigcommerce but missing immediate follow-up windows because phone updates lag behind store checkouts, so potential buyers drift away before you can reach them — this integration means every new customer triggers an instant communication alert so you can connect immediately.
🤝
Account managers
You're overseeing client accounts in Bigcommerce but struggling to provide timely updates on order and communication progress because records are scattered across systems, so clients have to chase you for status reports — automating both apps means your interaction history stays complete and clients receive instant updates.
📦
Fulfillment managers
You're processing high volumes of daily orders in Bigcommerce but manually logging communication details for each shipment, so staff spend hours copying records instead of packing items — this integration means every order and fulfillment update flows automatically into your communication logs.
🔄
Customer support leads
You're handling post-purchase inquiries for Bigcommerce orders but depending on manual handoffs to learn about customer calls, so agents waste valuable time searching for order context — connecting these apps means every order and interaction record is immediately accessible when a customer calls.
📁
Operations directors
You're maintaining customer histories across Bigcommerce and phone logs but constantly finding missing entries and mismatched records, so audit trails remain incomplete — automating both apps means every customer interaction and order is logged reliably without manual gaps.
Our team

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Why choose Integrately to automate Phone.com + Bigcommerce

Build and manage your Phone.com + Bigcommerce automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Phone.com + Bigcommerce with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Bigcommerce to Phone.com?
Frequently Asked Questions
You can connect Bigcommerce to Phone.com in 1-click using ready workflows on Integrately, or use Integrately AI to build custom automations with apps like Shopify, Slack, and Google Sheets.
Can I automatically create a Phone.com contact when a new Bigcommerce customer is registered?
Frequently Asked Questions
Can I connect Bigcommerce, Phone.com, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Bigcommerce and Phone.com?
Frequently Asked Questions
How does Bigcommerce handle customer data during order synchronization?
Frequently Asked Questions
How does Phone.com record call logs when integrated with an e-commerce store?
Frequently Asked Questions
Do I need coding skills to automate Bigcommerce and Phone.com?
Frequently Asked Questions
Is the Bigcommerce and Phone.com integration free?
Frequently Asked Questions
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You Can Also Connect Bigcommerce or Phone.com With 1500+ Other Apps

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