Freshsales classic + Bigcommerce Integration

Integrate Bigcommerce to Freshsales classic in one click, or tell Integrately AI how you want each customer handled. Create contacts and deals, update records, alert your team, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Freshsales classic
    Lead is created in Freshsales classic
  • Freshsales classic
    Lead is updated in Freshsales classic
  • Freshsales classic
    Deal is created in Freshsales classic
  • Freshsales classic
    Deal is updated in Freshsales classic
  • Freshsales classic
    Contact is created in Freshsales classic
  • Freshsales classic
    Contact is updated in Freshsales classic
  • Freshsales classic
    Account is created in Freshsales classic
  • Freshsales classic
    Account is updated in Freshsales classic
  • Bigcommerce
    Order is placed in Bigcommerce
  • Bigcommerce
    Order is updated in Bigcommerce
  • Bigcommerce
    Order status is updated in Bigcommerce Instant
  • Bigcommerce
    Order is created in Bigcommerce Instant
  • Bigcommerce
    Order is updated in Bigcommerce Instant
  • Bigcommerce
    Customer is created in Bigcommerce Instant
  • Bigcommerce
    Customer is updated in Bigcommerce Instant
  • Bigcommerce
    Customer address is created in Bigcommerce Instant
  • Bigcommerce
    Customer address is updated in Bigcommerce Instant
  • Bigcommerce
    Product is created in Bigcommerce Instant
  • Bigcommerce
    Cart is created in Bigcommerce Instant
  • Bigcommerce
    Cart is abandoned in Bigcommerce Instant
  • Bigcommerce
    Cart is updated in Bigcommerce Instant
  • Bigcommerce
    Shipment is created in Bigcommerce Instant
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2.
  • Freshsales classic
    Create lead in Freshsales classic
  • Freshsales classic
    Search lead in Freshsales classic
  • Freshsales classic
    Update lead in Freshsales classic
  • Freshsales classic
    Lead convert in Freshsales classic
  • Freshsales classic
    Add note to lead in Freshsales classic
  • Freshsales classic
    Create task for lead in Freshsales classic
  • Freshsales classic
    Create contact in Freshsales classic
  • Freshsales classic
    Update contact in Freshsales classic
  • Freshsales classic
    Search contact in Freshsales classic
  • Freshsales classic
    Add note to contact in Freshsales classic
  • Freshsales classic
    Create task for contact in Freshsales classic
  • Freshsales classic
    Create deal in Freshsales classic
  • Freshsales classic
    Search deal in Freshsales classic
  • Freshsales classic
    Add note to deal in Freshsales classic
  • Freshsales classic
    Create task for deal in Freshsales classic
  • Freshsales classic
    Create account in Freshsales classic
  • Freshsales classic
    Search account in Freshsales classic
  • Freshsales classic
    Create task for account in Freshsales classic
  • Freshsales classic
    Add note to account in Freshsales classic
  • Bigcommerce
    Get product variants by product id in Bigcommerce
  • Bigcommerce
    Create order in Bigcommerce
  • Bigcommerce
    Create customer in Bigcommerce
  • Bigcommerce
    Search customer in Bigcommerce
  • Bigcommerce
    Create product in Bigcommerce
  • Bigcommerce
    Search product in Bigcommerce
  • Bigcommerce
    Get orders of the customer in Bigcommerce
  • Bigcommerce
    Create customer address in Bigcommerce
  • Bigcommerce
    Search customer addresses in Bigcommerce
  • Bigcommerce
    Create blog post in Bigcommerce

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Ready Workflows Ready Workflows for Bigcommerce + Freshsales classic Integration

Capture customer details, create deals, update CRM records, alert your sales team, and send follow-ups, all in just one click.

Most popular automationmost-popular-automations
Bigcommerce + Freshsales classic Integration

Create Freshsales classic contact from new Bigcommerce order

As an online store owner, you're likely using Bigcommerce to manage your sales. And if you're like most business owners, you also use a customer relationship management (CRM) tool to keep track of your customers' contact information.

But did you know that you can easily integrate Bigcommerce with Freshsales classic? This integration will allow you to automatically create a contact for each new order in Freshsales classic.

Not only will this save you time, but it will also ensure that your customer data is always up-to-date.
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Freshsales classic + Bigcommerce Integration

Create Bigcommerce customer for new Freshsales classic contact

Creating a new Bigcommerce customer for every new Freshsales classic contact is a great way to keep your databases in sync. This way, you can be sure that your customers' information is accurate and up to date, and that you're able to track their purchase history.

Additionally, this Freshsales classic - Bigcommerce integration can help you to better understand your customers' needs and preferences, and to target your marketing efforts more effectively. By keeping your Bigcommerce and Freshsales classic systems in sync, you can provide a better experience for your customers and thereby improve your business's bottom line.
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Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Bigcommerce + Freshsales classic flow

Sync orders and contacts to marketing, support, and finance tools while keeping your CRM updated. Pick a combination and activate it in one click.

Freshsales classic
Bigcommerce
+
ShopifyShopify (3)
+
MailchimpMailchimp (3)
+
QuickBooks OnlineQuickBooks Online (3)
+
StripeStripe (3)
+
SlackSlack (3)
+
Google SheetsGoogle Sheets (3)
S
B
F
When an order is created in Shopify, create the customer in Bigcommerce, and add the contact in Freshsales classic.
Shopify store orders instantly create Bigcommerce customers and Freshsales classic contacts without manual entry.
S
B
F
When an order is created in Shopify, create an order in Bigcommerce, and add a note to the contact in Freshsales classic.
Record Shopify orders in Bigcommerce and attach relevant notes to your Freshsales classic contacts.
S
B
F
When a customer is created in Shopify, create a customer in Bigcommerce, and create a deal in Freshsales classic.
New Shopify customers generate Bigcommerce records and open pipeline deals in Freshsales classic.

Supported triggers and actions for Freshsales classic and Bigcommerce

Mix and match to build the exact automation you need

Freshsales classic
Freshsales classic Triggers & Actions
Lead is created in Freshsales classic
Triggers the automation when a new lead is created
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Lead is updated in Freshsales classic
Triggers the automation when the lead information is updated
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Deal is created in Freshsales classic
Triggers the automation when a deal is created
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Deal is updated in Freshsales classic
Triggers the automation when a deal is updated
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Contact is created in Freshsales classic
Triggers the automation when a new contact is created
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Contact is updated in Freshsales classic
Triggers the automation when a contact is updated
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Account is created in Freshsales classic
Triggers the automation when a new account is created
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Account is updated in Freshsales classic
Triggers the automation when an account is updated
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Create lead in Freshsales classic
Generates new leads for potential customers
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Search lead in Freshsales classic
Retrieves information for a particular lead
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Update lead in Freshsales classic
Updates the lead information
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Lead convert in Freshsales classic
Track and convert potential leads into customers
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Add note to lead in Freshsales classic
Adds a note to a lead
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Create task for lead in Freshsales classic
Creates a new task for a particular lead
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Create contact in Freshsales classic
Adds a new contact to the database
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Update contact in Freshsales classic
Updates contact information with new details
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Search contact in Freshsales classic
Finds and retrieves contact information
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Add note to contact in Freshsales classic
Adds a personalized note to a contact
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Create task for contact in Freshsales classic
Creates a task to follow up with a contact
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Create deal in Freshsales classic
Generates a new deal with
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Search deal in Freshsales classic
Retrieves and find a deal
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Add note to deal in Freshsales classic
Adds a note to a deal
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Create task for deal in Freshsales classic
Creates a new task for a particular deal
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Create account in Freshsales classic
Generates a new account
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Search account in Freshsales classic
Searches for account information
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Create task for account in Freshsales classic
Creates a task to follow up with a account
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Add note to account in Freshsales classic
Adds a note to the customer's account for future reference
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Bigcommerce
Bigcommerce Triggers & Actions
Order is placed in Bigcommerce
Triggers the automation when a new order is placed
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Order is updated in Bigcommerce
Triggers the automation when any order is updated
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Instant
Order status is updated in Bigcommerce
Triggers the automation when the order status changes
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Instant
Order is created in Bigcommerce
Triggers the automation when a new order is created
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Instant
Order is updated in Bigcommerce
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Instant
Customer is created in Bigcommerce
Triggers the automation when a new customer is created
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Instant
Customer is updated in Bigcommerce
Triggers the automation when customer details are updated
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Instant
Customer address is created in Bigcommerce
Triggers the automation when a new customer address is added
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Instant
Customer address is updated in Bigcommerce
Triggers the automation when a customer's address is updated
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Instant
Product is created in Bigcommerce
Triggers the automation when a new product is created
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Instant
Cart is created in Bigcommerce
Triggers the automation when a new cart is created
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Instant
Cart is abandoned in Bigcommerce
Triggers the automation when a user abandons their cart
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Instant
Cart is updated in Bigcommerce
Triggers the automation when an item is added or removed from a cart
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Instant
Shipment is created in Bigcommerce
Triggers the automation when a shipment is created
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Get product variants by product id in Bigcommerce
Retrieves all product variants associated with a product id
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Create order in Bigcommerce
Creates a new order
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Create customer in Bigcommerce
Adds a new customer to the database
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Search customer in Bigcommerce
Locates and retrieves customer information
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Create product in Bigcommerce
Generates and launch new products
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Search product in Bigcommerce
Searches for a product
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Get orders of the customer in Bigcommerce
Retrieves and display detailed order information for a customer
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Create customer address in Bigcommerce
Generates and store new customer addresses
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Search customer addresses in Bigcommerce
Retrieves and display customer addresses from the database for easy access
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Create blog post in Bigcommerce
Generates and publish a new blog post
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What can you automate with Bigcommerce + Freshsales classic?

Streamline store management and CRM workflows with automated data synchronization.

What you can automate?
🔄
Sync store orders to CRM contacts
Automatically generate a Freshsales classic contact every time a new customer places an order in Bigcommerce. Eliminate manual data entry and keep your sales team focused on closing deals.
📋
Capture complete customer profiles
Map all submitted customer details, shipping addresses, and cart items directly into your Freshsales classic fields. Ensure your sales reps have complete context for every inquiry.
🔔
Notify your team instantly
Send instant channel messages or direct alerts whenever a high-value store order is placed or a new customer account is registered in Bigcommerce.
🔀
Route deals based on order value
Create standard contacts or priority sales deals in Freshsales classic depending on the specific order total or product category purchased in Bigcommerce.
✏️
Keep CRM records up to date
Automatically update existing Freshsales classic contact details and order statuses whenever a customer record or order is modified in Bigcommerce.
🔍
Prevent duplicate customer records
Search for existing contacts before creating new ones in Freshsales classic to maintain a clean database and prevent fragmented customer histories.
📦
Handle fulfillment and status changes
Trigger CRM updates or task assignments whenever a shipment is created or an order status changes in Bigcommerce.
📊
Extend your workflow to Slack
Connect Bigcommerce and Freshsales classic with Slack to notify team channels automatically when new store orders are received.
And much more...

Who is Bigcommerce + Freshsales classic integration for?

E-commerce managers, sales representatives, and store administrators who need customer store activity and CRM pipelines to stay perfectly synchronized.

Performance marketers
Performance marketers
Sales representatives
Sales representatives
Account managers
Account managers
E-commerce administrators
E-commerce administrators
Operations coordinators
Operations coordinators
Finance managers
Finance managers
📈
Performance marketers
You're running store campaigns across multiple channels but your CRM reports only update when someone manually exports orders, so the conversion counts you're reviewing are always a few hours behind — this integration means every new customer lands in Freshsales classic instantly and your pipeline stays current.
Sales representatives
You need to follow up with high-value store buyers immediately, but manual notification delays mean leads go cold before you reach out — automations between these apps mean every new order triggers an instant contact creation in Freshsales classic so you can close deals faster.
🤝
Account managers
You answer to clients and stakeholders who want to see active buyer engagement, but fragmented store records make progress hard to verify — this integration means all store purchases and customer updates appear in Freshsales classic without manual data entry.
📦
E-commerce administrators
The daily volume of store transactions is too high for anyone to keep up with by hand, leading to missed customer records and broken sales follow-ups — automating both apps means every Bigcommerce order populates your Freshsales classic CRM records without human intervention.
🔄
Operations coordinators
You own the customer onboarding step and depend on online store registrations to hand over new accounts, but manual communication gaps cause costly delays — connecting these apps means customer details flow straight from Bigcommerce to Freshsales classic the moment they sign up.
📋
Finance managers
You need a reliable history of store transactions and CRM contacts, but manual entry keeps leaving missing gaps in your audit logs — this integration means every transaction and customer profile matches perfectly across your entire software stack.
Our team

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Why choose Integrately to automate Freshsales classic + Bigcommerce

Build and manage your Freshsales classic + Bigcommerce automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Freshsales classic + Bigcommerce with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

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Automation is ready
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Frequently Asked Questions

How do I connect Bigcommerce to Freshsales classic?
Frequently Asked Questions
You can connect Bigcommerce to Freshsales classic using 1-click automations on Integrately. Choose from pre-built templates or ask Integrately AI to build the automation for you. It takes minutes to sync your store data with Shopify, Mailchimp, QuickBooks Online, Stripe, Slack, Google Sheets, and 1,500+ other apps.
Can I automatically create a Freshsales classic contact when a Bigcommerce order is placed?
Frequently Asked Questions
Can I connect Bigcommerce, Freshsales classic, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Bigcommerce and Freshsales classic?
Frequently Asked Questions
How does Bigcommerce handle customer data sync in this integration?
Frequently Asked Questions
Can I update Freshsales classic deals when orders change in Bigcommerce?
Frequently Asked Questions
Do I need coding skills to automate Bigcommerce and Freshsales classic?
Frequently Asked Questions
Is the Bigcommerce and Freshsales classic integration free?
Frequently Asked Questions
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You Can Also Connect Bigcommerce or Freshsales classic With 1500+ Other Apps

Bigcommerce
Popular Bigcommerce Integrations
Connect Bigcommerce to marketing, shipping, and payment tools to manage your ecommerce operations.
Freshsales classic
Popular Freshsales classic Integrations
Sync Freshsales classic with email, calendar, and analytics tools to streamline your sales pipeline.