Bigcommerce + Freshdesk Integration

Connect Bigcommerce to Freshdesk in 1 click

Integrate Bigcommerce + Freshdesk For Free ✔ Free forever. ✔ Use premium features free for 14 days.

Popular Bigcommerce + Freshdesk Workflows

Create Freshdesk ticket for new Bigcommerce order

When you are running an online business, it is important to have a strong customer support system in place. So ,if your business uses Bigcommerce to manage order, you can use Freshdesk to create ticket for each order.

In this way, you'll have a record of all the orders that have been placed, and you can track the progress of each one. Creating ticket for Bigcommerce order is a great way to keep your business organized and ensure that no detail is missed.

Set up this integration so that Freshdesk starts working in tandem with Bigcommerce.

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Create Your Own Bigcommerce & Freshdesk Integration Without Any Code

Create Custom Workflow

Order is placed in Bigcommerce
Order is updated in Bigcommerce
Order status is updated in Bigcommerce Instant
Order is created in Bigcommerce Instant
Order is updated in Bigcommerce Instant
Customer is created in Bigcommerce Instant
Customer is updated in Bigcommerce Instant
Customer address is created in Bigcommerce Instant
Customer address is updated in Bigcommerce Instant
Product is created in Bigcommerce Instant
Cart is created in Bigcommerce Instant
Cart is abandoned in Bigcommerce Instant
Cart is updated in Bigcommerce Instant
Shipment is created in Bigcommerce Instant
Ticket is updated in Freshdesk
Ticket note is created in Freshdesk
Ticket is created in Freshdesk

Get product variants by product id in Bigcommerce
Create order in Bigcommerce
Create customer in Bigcommerce
Search customer in Bigcommerce
Create product in Bigcommerce
Search product in Bigcommerce
Get orders of the customer in Bigcommerce
Create customer address in Bigcommerce
Search customer addresses in Bigcommerce
Create blog post in Bigcommerce
Search ticket in Freshdesk
Create Ticket in Freshdesk
Add Notes to a Ticket in Freshdesk
Update ticket in Freshdesk
Get ticket by Id in Freshdesk
Create Contact in Freshdesk
Update contact in Freshdesk
Create Company in Freshdesk
Search company in Freshdesk
Search contact in Freshdesk
Create Forum in Freshdesk
Create Forum Category in Freshdesk
Get group by Id in Freshdesk
Get agent by Id in Freshdesk
Create a forum topic in Freshdesk

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You Can Also Connect Bigcommerce or Freshdesk With 1200+ Other Apps

Bigcommerce is a powerful e-commerce platform. Whether your goal is to launch a store, manage inventory, handle shipping & fulfillment, accept payments, or grow your business - we've got you covered.

See Bigcommerce Integrations

Freshdesk is your one-stop shop for customer support, combining email, phone and social media channels into a single interface. It's easy to use, flexible to customize and delivers a great experience for your customers.

See Freshdesk Integrations