Azure DevOps + Syncro Integration
Integrate Azure DevOps to Syncro in one click, or tell Integrately AI how you want each work item handled. Create tickets, sync customer details, notify your support team, and trigger follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
Work item is updated in Azure DevOps Instant- Work item is created in Azure DevOps Instant
- Build is completed in Azure DevOps Instant
- Comment is added to work item in Azure DevOps Instant
- Code pushed to git in Azure DevOps Instant
Customer is created in Syncro- Ticket is created in Syncro Instant
- Ticket status is changed in Syncro Instant
- Ticket is marked as resolved in Syncro Instant
- RMM alert is created in Syncro Instant
- Invoice is created in Syncro Instant
- Payment is made in Syncro Instant
2.
- Create work item in Azure DevOps
- Delete work item in Azure DevOps
- Add link to work item in Azure DevOps
- Search work item in Azure DevOps
- Add comment to work item in Azure DevOps
- Create customer in Syncro
- Search customer in Syncro
- Create ticket in Syncro
- Create lead in Syncro
Trusted by experts at...
Ready Workflows for Azure DevOps + Syncro Integration
Create tickets, sync customer records, update work items, notify your team, and trigger follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Azure DevOps + Syncro flow
Teams often sync development tasks with support requests, notify engineers on messaging channels, log finance records, and track repository updates. Pick a combination and activate it in one click.
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GitHub (6)
GitHub (6) +
Jira Software Cloud (4)
Jira Software Cloud (4) +
Slack (4)
Slack (4) +
Zendesk (4)
Zendesk (4) +
QuickBooks Online (4)
QuickBooks Online (4) +
Google Drive (4)
Google Drive (4) A
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Create a GitHub issue for every work item created in Azure DevOps, and generate a corresponding customer ticket in Syncro.
Work items created in Azure DevOps instantly generate a GitHub issue and a Syncro ticket, keeping development and support aligned without manual entry.
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Open a GitHub pull request when a Syncro ticket is created, and add a link to the work item in Azure DevOps.
New Syncro tickets automatically trigger a GitHub pull request and attach the link back to your Azure DevOps work item.
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When an Azure DevOps build is completed, update the GitHub deployment status and mark the associated Syncro ticket as resolved.
Completed Azure DevOps builds update your GitHub deployment logs and automatically resolve related Syncro support tickets.
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Open a GitHub issue when a Syncro payment is made, and create a work item in Azure DevOps for follow-up.
Syncro payment notifications automatically create a tracking issue in GitHub and a follow-up work item in Azure DevOps.
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Use Claude to summarise GitHub commit messages, create a summary work item in Azure DevOps, and log a ticket note in Syncro.
Claude generates clean summaries of GitHub commits, posting work items in Azure DevOps and notes in Syncro.
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When a Syncro ticket status changes to closed, close the associated GitHub pull request and update the work item in Azure DevOps.
Closing a Syncro ticket automatically updates the linked GitHub pull request and resolves the Azure DevOps work item.
Supported triggers and actions for Azure DevOps and Syncro
Mix and match to build the exact automation you need
Azure DevOps Triggers & Actions
Instant
Work item is updated in Azure DevOps
Triggers the automation when a work item is updated
Try it → Instant
Work item is created in Azure DevOps
Triggers the automation when a work item is created
Try it → Instant
Build is completed in Azure DevOps
Triggers the automation when a build is completed
Try it → Instant
Comment is added to work item in Azure DevOps
Triggers the automation when commented is added to a work item
Try it → Instant
Code pushed to git in Azure DevOps
Triggers the automation when a new event or workout session is scheduled
Try it → Syncro Triggers & Actions
Instant
Ticket status is changed in Syncro
Triggers the automation when the stauts of a ticket is updated
Try it → Instant
Ticket is marked as resolved in Syncro
Triggers the automation when a ticket is marked as resolved
Try it → Instant
RMM alert is created in Syncro
Triggers the automation when a remote monitoring and management (RMM) alert is created
Try it → Instant
Invoice is created in Syncro
Triggers the automation when any invoice is added or modified
Try it → What can you automate with Azure DevOps + Syncro?
Streamline your workflow by syncing work items, customer tickets, builds, and updates across Azure DevOps and Syncro automatically.
🔄
Sync work items into support tickets instantly
Automatically generate a Syncro ticket the moment a new work item is created in Azure DevOps, eliminating manual handoffs between development and support.
📋
Capture every submitted field and detail
Map all available task descriptions, comments, and customer properties from Azure DevOps directly into Syncro without leaving gaps in your records.
🔔
Notify your support team on new tickets
Trigger instant team alerts in your messaging apps whenever a customer ticket or work item update occurs across your connected platforms.
🔀
Route records based on submitted priority
Send urgent tickets to high-priority queues in Azure DevOps while standard requests route to regular tracking boards automatically.
📈
Keep destination records fully updated
Ensure status changes in Syncro instantly update corresponding work items in Azure DevOps to keep project boards accurate.
🔍
Search and update instead of creating duplicates
Look up existing customer and work item records in Azure DevOps before creating new entries in Syncro to keep databases clean.
✅
Handle later status changes and resolutions
Automatically resolve Syncro tickets and update customer accounts the moment an Azure DevOps build is completed successfully.
🔌
Extend your workflow to team channels
Connect Azure DevOps and Syncro with Slack or Zendesk to broadcast milestone updates and keep external stakeholders informed.
And much more...
Who is Azure DevOps + Syncro integration for?
Engineering and support teams relying on Azure DevOps and Syncro need seamless synchronization to eliminate manual data entry and track project progress accurately.
Engineering directors
Support supervisors
Client success managers
IT service desk leads
DevOps engineers
IT compliance officers
📊
Engineering directors
You are tracking sprint work items in Azure DevOps while service metrics live in Syncro, but reports rely on manual exports so your leadership dashboards are always hours behind — with this integration, every work item update syncs instantly and your performance data stays current.
⚡
Support supervisors
Your team monitors incoming client issues in Syncro while developers resolve bugs in Azure DevOps, but notification delays leave support agents waiting blindly for updates — automating both apps means every ticket status change notifies staff immediately so customer responses go out fast.
📋
Client success managers
You brief clients on development milestones managed in Azure DevOps while billing accounts stay in Syncro, but disconnected records lead to missing progress details during reviews — this integration means every completed build automatically updates customer tickets so your client reports are always accurate.
📈
IT service desk leads
You process hundreds of incoming customer tickets in Syncro that require engineering tasks in Azure DevOps, but manual handoffs cause bottlenecks during peak volume — with this integration, every new ticket creates a work item instantly and your queue never falls behind.
⚙️
DevOps engineers
You build software solutions in Azure DevOps triggered by customer requests in Syncro, but missing context between platforms stalls deployment handovers — automating both apps means every customer requirement flows straight into your development pipeline without manual transcription.
🗂️
IT compliance officers
You audit software deployments and customer ticket resolutions across separate platforms, but fragmented logs create missing audit trails — connecting these apps means every system event is recorded accurately and your compliance history has zero gaps.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Azure DevOps + Syncro
Build and manage your Azure DevOps + Syncro automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Azure DevOps + Syncro with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Select Automation
2
Connect Accounts
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Automation is ready
Connect Azure DevOps + Syncro Now 
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Frequently Asked Questions
How do I connect Azure DevOps to Syncro?
You can connect Azure DevOps to Syncro instantly using ready-made workflows or Integrately AI. With 1-click setup, your work items and customer tickets sync automatically alongside apps like Slack, Zendesk, and GitHub.
Can I automatically create a Syncro ticket when an Azure DevOps work item is created?
Can I connect Azure DevOps, Syncro, and Slack?
What is a good Zapier alternative for Azure DevOps and Syncro?
How do Azure DevOps work item updates sync to Syncro?
Can Syncro ticket status changes update Azure DevOps work items?
Do I need coding skills to automate Azure DevOps and Syncro?
Is the Azure DevOps and Syncro integration free?
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