Autopilot + Freshdesk Integration

Connect Autopilot to Freshdesk in 1 click

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1.
  • Autopilot
    Contact is added in Autopilot Instant
  • Autopilot
    Contact is added to list in Autopilot Instant
  • Autopilot
    Contact is removed from list in Autopilot Instant
  • Autopilot
    Contact is unsubscribed in Autopilot Instant
  • Freshdesk
    Ticket is updated in Freshdesk
  • Freshdesk
    Ticket note is created in Freshdesk
  • Freshdesk
    Ticket is created in Freshdesk
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2.

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Ready Workflows Ready Workflows   for Autopilot + Freshdesk Integration

Just click on the workflow you want to automate

Most popular automationmost-popular-automations
Autopilot + Freshdesk Integration

Create Freshdesk ticket for new Autopilot contact

If you're using Autopilot to send your marketing emails, you can also use it to create and manage ticket for Freshdesk. contact created in Autopilot will automatically be created as ticket in Freshdesk, so you can easily keep track of all Freshdesk requests in one place.

This automation will help you stay organized and provide top-notch customer service. It's a great system that helps you take care of your customers so you can focus on growing your business.
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Who Is This Integration For?

Marketing Teams
Marketing Teams
Customer Support Managers
Customer Support Managers
Sales Managers
Sales Managers
CRM Administrators
CRM Administrators
SMB Owners
SMB Owners
Marketing Teams
Marketing teams often struggle to track customer interactions from campaigns run in Autopilot. They need a streamlined way to align this data with customer support tickets in Freshdesk to maintain cohesive visibility across customer journeys.
Customer Support Managers
Customer support managers need to be quickly informed about new leads or customer engagement events to tailor their support responses and proactively assist customers, but they often lack timely notifications or data linkage between Autopilot and Freshdesk.
Sales Managers
Sales managers face challenges in converting engaged leads from marketing campaigns into opportunities because interacting data in Autopilot isn’t immediately accessible in Freshdesk, limiting their ability to coordinate sales activities with support and marketing efforts.
CRM Administrators
CRM administrators struggle with data entry duplication and manual updates when syncing customer engagement data from Autopilot into Freshdesk, leading to errors and inefficiencies in maintaining consistent customer records.
SMB Owners
Small business owners often wear multiple hats and need efficient processes. The lack of integration between Autopilot-driven marketing efforts and Freshdesk's customer support system creates gaps in customer relationship management.
Autopilot logo
Freshdesk logo

What Can You Automate With Autopilot + Freshdesk

Send Autopilot Sparks to Freshdesk as Tickets
Automatically create a Freshdesk ticket when a new 'spark' is triggered in Autopilot. This keeps your support team in the loop whenever a customer takes a significant action, helping you respond faster.
Alert Your Team to New Autopilot Leads in Freshdesk
Notify your Freshdesk team instantly as new leads are captured in Autopilot. This allows support staff to prepare for potential inquiries and tailor their responses based on lead activity.
Sync Engagement Score from Autopilot to Freshdesk Tags
Whenever a lead's engagement score changes in Autopilot, update the corresponding tag in Freshdesk. You can effortlessly track customer activity levels, ensuring more context in conversations.
Log Autopilot Campaign Interactions in Freshdesk Notes
Automatically add campaign interaction details from Autopilot to a customer's notes in Freshdesk. This keeps all team members informed of customer behavior without manually updating records.
Convert Autopilot Journey Portraits into Freshdesk Contacts
When a new journey portrait is completed in Autopilot, effortlessly add the contact to Freshdesk. This makes sure every engaged prospect turns into a tangible support opportunity.
And much more...
Automations

Top 10 Most Popular Autopilot Automations from
Integrately Community

Just click on the workflow you want to automate

Autopilot logo
Chatwork logo
Send Chatwork message for new Autopilot contact
Activate
Autopilot logo
Freshdesk logo
Create Freshdesk ticket for new Autopilot contact
Activate
Autopilot logo
Mailgun logo
Create Mailgun member for new Autopilot contact
Activate
LiveAgent logo
Autopilot logo
Create Autopilot contact for new LiveAgent ticket
Activate
Autopilot logo
GetResponse logo
Create GetResponse contact for new Autopilot contact
Activate
Autopilot logo
Chatwork logo
Send Chatwork message for new Autopilot contact
Activate
Autopilot logo
Freshdesk logo
Create Freshdesk ticket for new Autopilot contact
Activate
Autopilot logo
Mailgun logo
Create Mailgun member for new Autopilot contact
Activate
LiveAgent logo
Autopilot logo
Create Autopilot contact for new LiveAgent ticket
Activate
Autopilot logo
GetResponse logo
Create GetResponse contact for new Autopilot contact
Activate
GetResponse logo
Autopilot logo
ActiveDEMAND logo
When Contact is added in GetResponse > Create contact in Autopilot > Create contact in ActiveDEMAND
ActiveDEMAND logo
Autopilot logo
Create Autopilot contact for new ActiveDEMAND contact
Activate
Autopilot logo
ActiveDEMAND logo
Create ActiveDEMAND contact for new Autopilot contact
Activate
Autopilot logo
ActiveDEMAND logo
When Contact is added in Autopilot > Create contact in Autopilot > Create contact in ActiveDEMAND
Autopilot logo
SQL Server logo
ActiveDEMAND logo
When Contact is added to list in Autopilot > Create row in SQL Server > Create contact in ActiveDEMAND
GetResponse logo
Autopilot logo
ActiveDEMAND logo
When Contact is added in GetResponse > Create contact in Autopilot > Create contact in ActiveDEMAND
ActiveDEMAND logo
Autopilot logo
Create Autopilot contact for new ActiveDEMAND contact
Activate
Autopilot logo
ActiveDEMAND logo
Create ActiveDEMAND contact for new Autopilot contact
Activate
Autopilot logo
ActiveDEMAND logo
When Contact is added in Autopilot > Create contact in Autopilot > Create contact in ActiveDEMAND
Autopilot logo
SQL Server logo
ActiveDEMAND logo
When Contact is added to list in Autopilot > Create row in SQL Server > Create contact in ActiveDEMAND

Top 10 Most Popular Freshdesk Automations from
Integrately Community

Most popularmost-popular-automations
01
Autopilot logo
Freshdesk logo
Create Freshdesk ticket for new Autopilot contact
02
Elementor Forms logo
Freshdesk logo
Create Freshdesk ticket for new Elementor Forms form submission
03
Ninja Forms logo
Freshdesk logo
Create Freshdesk ticket for new Ninja Forms form submission
04
ThriveCart logo
Freshdesk logo
Create Freshdesk ticket for new ThriveCart purchase
05
Freshdesk logo
Azure DevOps logo
Create Azure DevOps work item for new Freshdesk ticket
cloud
Freshdesk
app integration
06
WHMCS logo
Freshdesk logo
Create Freshdesk ticket for new WHMCS contact
07
ConvertKit logo
Freshdesk logo
Create Freshdesk ticket for new ConvertKit subscriber
08
ActiveDEMAND logo
Freshdesk logo
Create Freshdesk ticket for new ActiveDEMAND contact
09
ConvertKit logo
Freshdesk logo
Create Freshdesk ticket for new ConvertKit purchase
10
ActiveDEMAND logo
Freshdesk logo
Create Freshdesk user for new ActiveDEMAND contact
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How Integrately Works?

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2
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Want to automate something else in your workflow?

You Can Also Connect Autopilot or Freshdesk With 1400+ Other Apps

Autopilot
Autopilot
Autopilot is a visual marketing automation platform for all marketers. Thousands of marketers use Autopilot's drag-and-drop workflow builder to create automated customer journeys, nurture leads and generate sales.
Freshdesk
Freshdesk
Freshdesk is your one-stop shop for customer support, combining email, phone and social media channels into a single interface. It's easy to use, flexible to customize and delivers a great experience for your customers.