If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Teamleader Focus. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - Teamleader Focus integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Teamleader Focus.
This makes it easy to keep track of your support tickets and contacts in one place.
Teamleader Focus is a great tool for managing customer relationships. However, when an deal is created in Teamleader Focus, it can be difficult to track the progress of that deal and ensure that all interactions with the customer are documented. This can be a challenge for customer support teams, who need to track every interaction with a customer in order to provide excellent service.
A solution to this problem is to create a ticket in Assembla whenever an deal is created in Teamleader Focus. This will help ensure that all interactions with the customer are documented and tracked and that the customer support team has visibility into the progress of the deal.
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Teamleader Focus
The easiest way to get your teams on the same page. Use Teamleader Focus to manage customer relationships, projects and tasks plus create invoices and quotes in one place.
Assembla is a cloud-based platform that offers version control, task management, and collaboration tools. It helps you manage code repositories, tickets, and tasks, emphasising agile methodologies and collaboration.