If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in respond.io. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - respond.io integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in respond.io.
This makes it easy to keep track of your support tickets and contacts in one place.
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respond.io
respond.io offers centralized business messaging across multiple channels. Efficiently manage contacts, handle conversations, and track comments. Enhance customer interactions, boost sales, and foster team collaboration with this tool.
Assembla is a cloud-based platform that offers version control, task management, and collaboration tools. It helps you manage code repositories, tickets, and tasks, emphasising agile methodologies and collaboration.