Create Prefinery user for new Assembla ticket
One way to do this is to set up this Assembla - Prefinery integration. It will automatically create a Prefinery user for new Assembla tickets created. This way, you can ensure that each customer who contacts you will receive a prompt and professional response.
Additionally, it can help to build relationships with your customers and create loyalty. So if you're looking for ways to improve your customer service, setting up Prefinery users for every Assembla ticket is a great place to start.