Microsoft Dynamics 365 CRM + Apptivo Integration

Integrate Apptivo to Microsoft Dynamics 365 CRM in one click, or tell Integrately AI how you want each contact handled. Create contacts and leads, sync accounts, alert your team, and trigger follow-ups automatically.

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1.
  • Microsoft Dynamics 365 CRM
    Contact is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Sales order is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Quote is updated in Microsoft Dynamics 365 CRM
  • Apptivo
    Case is created in Apptivo Instant
  • Apptivo
    Case is updated in Apptivo Instant
  • Apptivo
    Case is deleted in Apptivo Instant
  • Apptivo
    Contact is created in Apptivo Instant
  • Apptivo
    Contact is updated in Apptivo Instant
  • Apptivo
    Opportunity is created in Apptivo Instant
  • Apptivo
    Opportunity is updated in Apptivo Instant
  • Apptivo
    Opportunity is deleted in Apptivo Instant
  • Apptivo
    Customer is created in Apptivo Instant
  • Apptivo
    Customer is updated in Apptivo Instant
  • Apptivo
    Customer is deleted in Apptivo Instant
  • Apptivo
    Contact is deleted in Apptivo Instant
  • Apptivo
    Project is created in Apptivo Instant
  • Apptivo
    Project is updated in Apptivo Instant
  • Apptivo
    Project is deleted in Apptivo Instant
  • Apptivo
    Lead is created in Apptivo Instant
  • Apptivo
    Lead is updated in Apptivo Instant
  • Apptivo
    Lead is deleted in Apptivo Instant
Arrow Right
2.
  • Microsoft Dynamics 365 CRM
    Search marketing list by name in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get contact by Id in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get marketing list members in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search Currency in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get account by ID in Microsoft Dynamics 365 CRM
  • Apptivo
    Create contact in Apptivo
  • Apptivo
    Search contact in Apptivo
  • Apptivo
    Create lead in Apptivo
  • Apptivo
    Search lead by email in Apptivo
  • Apptivo
    Create customer in Apptivo
  • Apptivo
    Create opportunity in Apptivo
  • Apptivo
    Search customer by customer number in Apptivo
  • Apptivo
    Search opportunity by name in Apptivo
  • Apptivo
    Search case by Email in Apptivo

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Ready Workflows Ready Workflows for Apptivo + Microsoft Dynamics 365 CRM Integration

Capture leads, sync contacts, update accounts, notify your team, and send follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Microsoft Dynamics 365 CRM + Apptivo Integration

Create Apptivo contact for new Microsoft Dynamics 365 CRM contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this Microsoft Dynamics 365 CRM - Apptivo integration, anytime a new Microsoft Dynamics 365 CRM contact is created, an Apptivo contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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Apptivo + Microsoft Dynamics 365 CRM Integration

Create Microsoft Dynamics 365 CRM contact for new Apptivo contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this Apptivo - Microsoft Dynamics 365 CRM integration, anytime a new Apptivo contact is created, an Microsoft Dynamics 365 CRM contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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Connect more apps to your Apptivo + Microsoft Dynamics 365 CRM flow

Sync your CRM data with email tools, messaging platforms, and project management apps to keep your entire stack updated. Pick a combination and activate it in one click.

Microsoft Dynamics 365 CRM
Apptivo
+
Microsoft OutlookMicrosoft Outlook (3)
+
Microsoft TeamsMicrosoft Teams (3)
+
SalesforceSalesforce (3)
+
HubSpotHubSpot (3)
+
MailchimpMailchimp (3)
+
SlackSlack (3)
A
M
M
When a contact is created in Apptivo, create a contact in Microsoft Dynamics 365 CRM and send an email notification in Microsoft Outlook.
New Apptivo contacts appear instantly in Microsoft Dynamics 365 CRM while Microsoft Outlook emails your team the details, eliminating manual data entry.
A
M
M
When a lead is created in Apptivo, create a lead in Microsoft Dynamics 365 CRM and send a confirmation email in Microsoft Outlook.
Apptivo leads flow automatically into Microsoft Dynamics 365 CRM while Microsoft Outlook notifies the assigned representative right away.
A
M
M
When an opportunity is created in Apptivo, create an account in Microsoft Dynamics 365 CRM and schedule a follow-up in Microsoft Outlook.
New Apptivo opportunities immediately generate Microsoft Dynamics 365 CRM accounts while Microsoft Outlook calendars your follow-up task.

Supported triggers and actions for Microsoft Dynamics 365 CRM and Apptivo

Mix and match to build the exact automation you need

Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM Triggers & Actions
Contact is updated in Microsoft Dynamics 365 CRM
Triggers the automation when a contact is updated
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Sales order is created in Microsoft Dynamics 365 CRM
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Contact is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new contact is created
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Account is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new account is created
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Account is updated in Microsoft Dynamics 365 CRM
Triggers the automation when an account is updated
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Opportunity is created in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Opportunity is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
Try it →
Case is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new case is created
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Case is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any case is updated
Try it →
Lead is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new lead is created
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Lead is updated in Microsoft Dynamics 365 CRM
Triggers the automation when the lead information is updated
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Quote is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any quote is updated
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Search marketing list by name in Microsoft Dynamics 365 CRM
Try it →
Get contact by Id in Microsoft Dynamics 365 CRM
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Get marketing list members in Microsoft Dynamics 365 CRM
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Create lead in Microsoft Dynamics 365 CRM
Generates new leads for potential customers
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Update lead in Microsoft Dynamics 365 CRM
Updates the lead information
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Search lead in Microsoft Dynamics 365 CRM
Retrieves information for a particular lead
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Create contact in Microsoft Dynamics 365 CRM
Adds a new contact to the database
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Update contact in Microsoft Dynamics 365 CRM
Updates contact information with new details
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Create account in Microsoft Dynamics 365 CRM
Generates a new account
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Search account in Microsoft Dynamics 365 CRM
Searches for account information
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Update account in Microsoft Dynamics 365 CRM
Updates account information
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Search contact in Microsoft Dynamics 365 CRM
Finds and retrieves contact information
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Search Currency in Microsoft Dynamics 365 CRM
Searches for a currency
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Create case in Microsoft Dynamics 365 CRM
Generates a new case entry
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Update case in Microsoft Dynamics 365 CRM
Updates case details based on new information received
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Search case in Microsoft Dynamics 365 CRM
Searches for a case record
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Get account by ID in Microsoft Dynamics 365 CRM
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Apptivo
Apptivo Triggers & Actions
Instant
Case is created in Apptivo
Triggers the automation when a new case is created
Try it →
Instant
Case is updated in Apptivo
Triggers the automation when any case is updated
Try it →
Instant
Case is deleted in Apptivo
Triggers the automation when any case is deleted
Try it →
Instant
Contact is created in Apptivo
Triggers the automation when a new contact is created
Try it →
Instant
Contact is updated in Apptivo
Triggers the automation when a contact is updated
Try it →
Instant
Opportunity is created in Apptivo
Triggers the automation when any opportunity is updated
Try it →
Instant
Opportunity is updated in Apptivo
Triggers the automation when any opportunity is updated
Try it →
Instant
Opportunity is deleted in Apptivo
Triggers the automation when any opportunity is deleted
Try it →
Instant
Customer is created in Apptivo
Triggers the automation when a new customer is created
Try it →
Instant
Customer is updated in Apptivo
Triggers the automation when customer details are updated
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Instant
Customer is deleted in Apptivo
Triggers the automation when a customer is removed from the database
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Instant
Contact is deleted in Apptivo
Triggers the automation when a contact is removed from the particular list
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Instant
Project is created in Apptivo
Triggers the automation when a new project is created
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Instant
Project is updated in Apptivo
Triggers the automation when a project is updated
Try it →
Instant
Project is deleted in Apptivo
Triggers the automation when a project is deleted
Try it →
Instant
Lead is created in Apptivo
Triggers the automation when a new lead is created
Try it →
Instant
Lead is updated in Apptivo
Triggers the automation when the lead information is updated
Try it →
Instant
Lead is deleted in Apptivo
Triggers the automation when a lead is removed from the system
Try it →
Create contact in Apptivo
Adds a new contact to the database
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Search contact in Apptivo
Finds and retrieves contact information
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Create lead in Apptivo
Generates new leads for potential customers
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Search lead by email in Apptivo
Retrieves information for a particular lead using their email
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Create customer in Apptivo
Adds a new customer to the database
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Create opportunity in Apptivo
Creates a new instance of the support system
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Search customer by customer number in Apptivo
Retrieves customer information based on customer number input
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Search opportunity by name in Apptivo
Searches for a opportunity by its name
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Search case by Email in Apptivo
Retrieves a case using an email address
Try it →

What can you automate with Apptivo + Microsoft Dynamics 365 CRM?

Streamline your CRM operations by automating record creation, field synchronization, and multi-app workflows.

What you can automate?
🔄
Sync contacts and leads automatically between platforms
Trigger instant contact creation in Microsoft Dynamics 365 CRM the moment a new contact or lead is created in Apptivo. Eliminate manual data entry and ensure your sales pipeline is always up to date.
📋
Capture every submitted field without data loss
Map all available contact details, lead custom fields, and account information from Apptivo directly into the correct Microsoft Dynamics 365 CRM fields. Your records remain thorough and accurate.
🔔
Notify your team the second a deal happens
Send instant channel messages or email notifications whenever a new opportunity or customer is registered in Apptivo. Keep your sales squad informed and ready to take action.
🔀
Route data conditionally based on submitted fields
Evaluate incoming Apptivo lead attributes and execute different actions in Microsoft Dynamics 365 CRM depending on territory, deal size, or company tier. Tailor your automation paths effortlessly.
✏️
Keep Microsoft Dynamics 365 CRM updated when records change
Automatically update existing Microsoft Dynamics 365 CRM contacts or accounts whenever an update occurs in Apptivo. Maintain flawless data synchronization across your entire business stack.
🔍
Search and prevent duplicate records
Check existing database entries before creating new records to avoid duplicate contacts or accounts in Microsoft Dynamics 365 CRM. Keep your CRM clean and well-organized.
⚙️
Handle status changes and case updates smoothly
Trigger downstream operations in Microsoft Dynamics 365 CRM whenever a support case or project status is modified in Apptivo. Ensure closing stages and issue resolutions are tracked correctly.
💬
Extend your workflow to collaboration apps like Slack
Connect your core Apptivo and Microsoft Dynamics 365 CRM sync with Slack to broadcast major sales milestones, new customer signups, or critical support tickets to your team channels.
And much more...

Who is Apptivo + Microsoft Dynamics 365 CRM integration for?

Connecting Apptivo and Microsoft Dynamics 365 CRM eliminates manual data entry, ensuring sales teams, marketers, and operations managers keep records synchronized across systems.

Performance analysts and data managers
Performance analysts and data managers
Sales representatives and account executives
Sales representatives and account executives
Client success and project managers
Client success and project managers
Customer support team leads
Customer support team leads
Operations coordinators
Operations coordinators
Finance and administration managers
Finance and administration managers
📈
Performance analysts and data managers
You report on sales metrics and pipeline velocity from Apptivo, but your Microsoft Dynamics 365 CRM records only update when someone manually exports data, so the row counts you review are always a few hours behind — this integration means every new record syncs instantly and your dashboards stay current.
Sales representatives and account executives
You need to act fast on incoming prospect data in Apptivo, but discovering new leads late in Microsoft Dynamics 365 CRM causes delayed outreach — connecting these apps means every lead triggers an instant record creation and your response time drops to zero.
🤝
Client success and project managers
You answer to stakeholders who want to see active client project milestones from Apptivo, but missing updates in Microsoft Dynamics 365 CRM leave them in the dark — automating both apps means project data flows seamlessly and client progress is always transparent.
📊
Customer support team leads
The volume of support cases and customer submissions in Apptivo is too high for anyone to keep up by hand, leading to missed tickets in Microsoft Dynamics 365 CRM — this integration means every customer ticket is logged automatically and your support queue stays organized.
🔄
Operations coordinators
You own the sales handoff step and depend on someone upstream to manually transfer Apptivo deals into Microsoft Dynamics 365 CRM, causing frequent bottlenecks — automating both apps means pipeline stages advance automatically and handoffs happen without friction.
🗂️
Finance and administration managers
You need a reliable customer and order history across platforms, but manual data transfers between Apptivo and Microsoft Dynamics 365 CRM keep leaving gaps in your records — with this integration, every customer account and transaction history stays complete and verifiable.
Our team

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Why choose Integrately to automate Microsoft Dynamics 365 CRM + Apptivo

Build and manage your Microsoft Dynamics 365 CRM + Apptivo automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Dynamics 365 CRM + Apptivo with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
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20M+ Ready Automations
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AI that builds your automations
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24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect Apptivo to Microsoft Dynamics 365 CRM?
Frequently Asked Questions
You can connect Apptivo to Microsoft Dynamics 365 CRM in just 1 click using ready-made workflows on Integrately, or use Integrately AI to build custom automations with apps like Slack and Microsoft Teams.
Can I automatically sync contacts and leads between Apptivo and Microsoft Dynamics 365 CRM?
Frequently Asked Questions
Can I connect Apptivo, Microsoft Dynamics 365 CRM, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Apptivo and Microsoft Dynamics 365 CRM?
Frequently Asked Questions
How does Apptivo handle contact data during synchronization?
Frequently Asked Questions
How does Microsoft Dynamics 365 CRM receive updates from Apptivo?
Frequently Asked Questions
Do I need coding skills to automate Apptivo and Microsoft Dynamics 365 CRM?
Frequently Asked Questions
Is the Apptivo and Microsoft Dynamics 365 CRM integration free?
Frequently Asked Questions
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