Apollo + Freshservice Integration

Connect Apollo to Freshservice - Automate your workflows in 1-click

Make use of Apollo automations to centralize customer data, sync data across different platforms, automate lead nurturing, and improve sales funnels. With Freshservice automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. And automate all the repetitive tasks between Apollo & Freshservice using Integrately.
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Ready Workflows For Apollo + Freshservice Integration

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Freshservice + Apollo Integration

Create Apollo contact from new Freshservice ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Apollo. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - Apollo integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Apollo.

This makes it easy to keep track of your support tickets and contacts in one place.
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Apollo + Freshservice Integration
1.
  • Apollo
    Account is updated in Apollo

    Triggers the automation when an account is updated

    Instant
  • Apollo
    Account is created in Apollo

    Triggers the automation when a new account is created

    Instant
  • Apollo
    Contact is updated in Apollo Instant
  • Apollo
    Contact is created in Apollo Instant
  • Apollo
    Contact is updated in Apollo

    Triggers the automation when a contact is updated

  • Apollo
    Contact is created in Apollo

    Triggers the automation when a new contact is created

  • Apollo
    Account is created or updated in Apollo

    Triggers the automation when an account is created or updated

  • Freshservice
    Ticket is created in Freshservice

    Triggers the automation when a new ticket is created

  • Freshservice
    Ticket is updated in Freshservice

    Triggers the automation when a ticket is modified

  • Freshservice
    Requester is created in Freshservice

    Triggers the automation when a new requester is created

  • Freshservice
    Requester is updated in Freshservice

    Triggers the automation when a requester is updated

2.
  • Apollo
    Get contact by ID in Apollo
  • Apollo
    Bulk people enrichment in Apollo

    Enriches people in bulk

  • Apollo
    Create opportunity in Apollo

    Creates a new opportunity

  • Apollo
    Update opportunity in Apollo

    Updates the opportunity details as needed

  • Apollo
    Add contacts to sequence in Apollo

    Schedule contacts to receive a series of predefined emails or communication

  • Apollo
    Search contact in Apollo

    Finds and retrieves contact information

  • Apollo
    Create contact in Apollo

    Adds a new contact to the database

  • Apollo
    Remove contacts from sequence in Apollo

    Removes contacts from a sequence

  • Apollo
    Update contact in Apollo

    Updates contact information with new details

  • Apollo
    Update contact stage in Apollo

    Moves the contact to a different stage based on particular criteria

  • Apollo
    Search account in Apollo

    Searches for account information

  • Apollo
    Update account stage in Apollo

    Updates the stage of an account based on criteria

  • Apollo
    Enrich organization in Apollo

    Enriches organization data

  • Apollo
    Create account in Apollo

    Generates a new account

  • Apollo
    Update account in Apollo

    Updates account information

  • Apollo
    Enrich people using domain in Apollo

    Enriches people data using a domain

  • Apollo
    Get list by ID in Apollo

    Retrieves a list by its id

  • Apollo
    Search sequence in Apollo

    Searches for a sequence

  • Apollo
    Enrich people in Apollo

    Enriches people data

  • Apollo
    Update contact ownership in Apollo

    Transfer ownership of contacts to a user

  • Apollo
    Update account ownership in Apollo

    Transfer ownership of an account to a new user

  • Freshservice
    Create ticket in Freshservice

    Generates a new ticket

  • Freshservice
    Create requester in Freshservice

    Generates new requester profiles with particular parameters

  • Freshservice
    Get requester by ID in Freshservice

    Retrieves a requester's information using their unique id

  • Freshservice
    Get agent by ID in Freshservice
  • Freshservice
    Get group by ID in Freshservice

    Retrieves a group by its id

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You Can Also Connect Apollo or Freshservice With 1200+ Other Apps

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Apollo is the only connection to your buyers that you need. It consists of a database, lead generation tools and analytics in one place, which makes it easy to find and engage with qualified leads.

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Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

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