AiSensy + Chatra Integration

Integrate AiSensy to Chatra in one click, or tell Integrately AI how you want each chat handled. Capture visitor inquiries, send WhatsApp template messages instantly, log chat transcripts, and follow up automatically.

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1.
  • Chatra
    Conversation is started in Chatra Instant
  • Chatra
    Message is received in Chatra Instant
  • Chatra
    Chat is finished in Chatra Instant
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2.
  • AiSensy
    Send Template Message in AiSensy

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Ready Workflows Ready Workflows for AiSensy + Chatra Integration

Trigger WhatsApp messages from new visitor chats, send automated notifications, log chat transcripts, and keep your customer records updated, all in just one click.

Most popular automationmost-popular-automations
Chatra + AiSensy Integration

Send template message from AiSensy for new message received in Chatra

There are many reasons why you would want to send an template message in AiSensy when a text message is received in Chatra.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via template message instead of message.

No matter what your reason, setting up template message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your AiSensy + Chatra flow

Sync chat details with your CRM, update customer sheets, and trigger follow-up support tasks after every conversation. Pick a combination and activate it in one click.

AiSensy
Chatra
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ShopifyShopify (4)
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Google SheetsGoogle Sheets (4)
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HubSpotHubSpot (4)
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ZendeskZendesk (3)
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StripeStripe (3)
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GmailGmail (3)
C
S
A
When a conversation starts in Chatra, create a Shopify customer and send an AiSensy template message
New website chats in Chatra instantly create a customer profile in Shopify and trigger an automated WhatsApp template message via AiSensy.
C
S
A
When a message is received in Chatra, create a Shopify draft order and send an AiSensy confirmation
Incoming visitor messages in Chatra generate a Shopify draft order and send an instant WhatsApp confirmation through AiSensy.
C
S
A
When a chat finishes in Chatra, update the Shopify customer record and send an AiSensy follow-up
Completed support chats in Chatra update customer records in Shopify and trigger an AiSensy follow-up message.
C
S
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If a chat mentions a product in Chatra, add a Shopify product note and send an AiSensy catalog message
Product inquiries in Chatra log notes in Shopify and send relevant WhatsApp details through AiSensy.

Supported triggers and actions for AiSensy and Chatra

Mix and match to build the exact automation you need

AiSensy
AiSensy Triggers & Actions
No trigger is available
Send Template Message in AiSensy
Sends a reply
Try it →
Chatra
Chatra Triggers & Actions
Instant
Conversation is started in Chatra
Triggers the automation when a new conversation is initiated
Try it →
Instant
Message is received in Chatra
Triggers the automation when a new message is received
Try it →
Instant
Chat is finished in Chatra
Triggers the automation when a chat is marked as complete
Try it →
No action is available

What can you automate with AiSensy + Chatra?

Streamline your customer communications by turning live chat interactions into automated WhatsApp engagement suites and unified records.

What you can automate?
💬
Trigger WhatsApp messages from live chats
Send automated AiSensy template messages instantly the moment a new conversation starts in Chatra. Engage visitors on WhatsApp without lifting a finger.
📋
Capture every submitted chat detail
Map visitor names, email addresses, and inquiry notes from Chatra directly into your database or CRM. Ensure no customer detail is ever lost during a live chat.
⚡
Notify your team the second chats start
Alert sales and support staff immediately when a visitor initiates a conversation in Chatra. Respond faster and close inquiries before competitors do.
🔀
Route chats based on customer inquiries
Take different automated actions depending on the specific questions submitted in Chatra. Segment your WhatsApp follow-ups intelligently with AiSensy.
🔄
Keep your records updated continuously
Update customer profiles, support tickets, and tracking spreadsheets automatically as conversations progress and conclude in Chatra.
👥
Add or update records without duplicates
Check existing customer databases before creating entries, ensuring clean records across HubSpot, Google Sheets, and Shopify after every chat.
🏁
Handle later status changes when chats finish
Trigger automated follow-up messages and update task statuses the moment a chat session is marked finished in Chatra.
🔌
Extend your chat workflow to HubSpot
Connect Chatra and AiSensy with HubSpot to create contacts, log notes, and manage your entire sales pipeline from website visitor chats.
And much more...

Who is AiSensy + Chatra integration for?

Connecting AiSensy and Chatra helps customer support and sales teams turn live website chats into instant WhatsApp follow-ups, eliminating manual data entry across conversations.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Account managers
Account managers
E-commerce store owners
E-commerce store owners
Sales reps
Sales reps
Operations teams
Operations teams
📈
Performance marketers
You're tracking customer engagement metrics in AiSensy, but visitor chat data from Chatra never reaches your reporting sheet in real time — with this integration, every chat event updates your tracking records instantly so your campaign analytics stay accurate.
🎧
Customer support leads
You manage visitor inquiries in Chatra, but support follow-ups require manual WhatsApp messaging that slows down your response times — automating both apps means every chat triggers instant template messages so your support queue moves without delay.
📊
Account managers
You report on client engagement activities, but scattered chat logs make it difficult to prove your ongoing communication efforts — connecting these apps means every conversation is logged and followed up automatically for clear stakeholder reporting.
🛒
E-commerce store owners
You receive high volumes of visitor questions on your storefront, but keeping customer records updated by hand creates costly delays — with this integration, every chat instantly updates your store database and triggers automated WhatsApp engagement.
💼
Sales reps
You depend on website leads from live chat, but waiting for manual handoffs causes hot prospects to go cold — automating both apps means visitor chats instantly create CRM records and trigger immediate WhatsApp outreach.
🗂️
Operations teams
You need reliable communication histories across systems, but manual data entry leaves frustrating gaps in your audit logs — integrating these apps means every conversation and notification is captured accurately every single time.
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Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate AiSensy + Chatra

Build and manage your AiSensy + Chatra automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect AiSensy + Chatra with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect AiSensy to Chatra?
Frequently Asked Questions
You can connect AiSensy to Chatra in 1-click using ready-made workflows on Integrately. Link your accounts, select a template, and activate your automation instantly, or use Integrately AI to build custom flows with HubSpot, Google Sheets, and Zendesk.
Can I send WhatsApp messages automatically when a Chatra conversation starts?
Frequently Asked Questions
Can I connect AiSensy, Chatra, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for AiSensy and Chatra?
Frequently Asked Questions
How are Chatra visitor details transferred to AiSensy?
Frequently Asked Questions
Can I use Chatra chat completion events to trigger AiSensy notifications?
Frequently Asked Questions
Do I need coding skills to set up AiSensy and Chatra integration?
Frequently Asked Questions
Is the AiSensy and Chatra integration free?
Frequently Asked Questions
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