Aircall + Smartsheet Integration

Integrate Aircall to Smartsheet in one click, or tell Integrately AI how you want each call handled. Log call details, update your sheets, alert your team, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Aircall
    Call is created in Aircall Instant
  • Aircall
    Call is ended in Aircall Instant
  • Aircall
    Call is tagged in Aircall Instant
  • Aircall
    Call started ringing on agents phone in Aircall Instant
  • Aircall
    Call is answered in Aircall Instant
  • Aircall
    Call is commented in Aircall Instant
  • Aircall
    Call is hungup in Aircall Instant
  • Aircall
    Call is assigned to agent in Aircall Instant
  • Aircall
    Call is declined by agent in Aircall Instant
  • Aircall
    Call is transferred in Aircall Instant
  • Aircall
    Call is archived in Aircall Instant
  • Aircall
    Call is untagged in Aircall Instant
  • Aircall
    Contact is created in Aircall Instant
  • Aircall
    Contact is updated in Aircall Instant
  • Aircall
    Contact is deleted in Aircall Instant
  • Aircall
    User is created in Aircall Instant
  • Aircall
    User is connected in Aircall Instant
  • Aircall
    User is deleted in Aircall Instant
  • Aircall
    User is disconnected in Aircall Instant
  • Aircall
    Number is created in Aircall Instant
  • Aircall
    Number is opened in Aircall Instant
  • Aircall
    Number is deleted in Aircall Instant
  • Aircall
    Number is closed in Aircall Instant
  • Smartsheet
    Row is added in Smartsheet
  • Smartsheet
    Row is updated in Smartsheet
  • Smartsheet
    Attachment is added in Smartsheet
  • Smartsheet
    Comment is added in Smartsheet
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2.

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Ready Workflows Ready Workflows for Aircall + Smartsheet Integration

Log call details, update sheets, track customer interactions, alert your team, and send follow-ups, all in just one click.

Most popular automationmost-popular-automations
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Connect more apps to your Aircall + Smartsheet flow

Sync call data with your CRM, notify teams across messaging apps, and trigger tasks as soon as information lands in your sheets. Pick a combination and activate it in one click.

Aircall
Smartsheet
+
SalesforceSalesforce (8)
+
HubSpotHubSpot (8)
+
SlackSlack (8)
+
GmailGmail (8)
+
Google DriveGoogle Drive (8)
+
AsanaAsana (8)
A
S
S
Add every new Aircall call to your Smartsheet sheet, and create a lead in Salesforce.
New Aircall calls appear in Smartsheet instantly while a lead is automatically created in Salesforce, so your sales pipeline stays updated without manual entry.
A
S
S
Log ended Aircall calls in Smartsheet, and create a follow-up task in Salesforce.
Completed calls are logged in Smartsheet and assigned as tasks in Salesforce so reps never miss a necessary follow-up.
A
S
S
When an Aircall call is tagged urgent, update the Smartsheet row and update the Salesforce lead priority.
Urgent call tags instantly update your Smartsheet tracking and elevate the lead priority in Salesforce for immediate attention.
A
S
S
Create a Salesforce task for every Smartsheet row generated from Aircall contact updates.
Contact updates in Aircall log new rows in Smartsheet and generate corresponding administrative tasks in Salesforce.
A
S
S
If an Aircall call is answered, add a row in Smartsheet and create a qualified lead in Salesforce.
Answered calls automatically populate Smartsheet tracking sheets and create verified leads in Salesforce based on live engagement.
A
S
S
When an Aircall call is archived, update the Smartsheet record status and close the Salesforce task.
Archived calls update your Smartsheet audit logs and automatically close out the corresponding task in Salesforce.
A
S
S
Use Claude to summarise every new Aircall call, log the summary in Smartsheet, and update the Salesforce record.
Claude generates a clear summary of each Aircall call before logging it in Smartsheet and updating the Salesforce contact profile.
A
S
S
S
Turn every completed Aircall call into a Smartsheet row, create a Salesforce lead, and notify your team on Slack.
Finished calls populate Smartsheet trackers, generate Salesforce leads, and broadcast an immediate alert to your team in Slack.

Supported triggers and actions for Aircall and Smartsheet

Mix and match to build the exact automation you need

Aircall
Aircall Triggers & Actions
Instant
Call is created in Aircall
Triggers the automation when a new call is made
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Instant
Call is ended in Aircall
Triggers the automation when a call has ended
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Instant
Call is tagged in Aircall
Triggers the automation when a call is made
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Instant
Call started ringing on agents phone in Aircall
Triggers the automation when call details are modified
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Instant
Call is answered in Aircall
Triggers the automation when a call is picked up
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Instant
Call is commented in Aircall
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Instant
Call is hungup in Aircall
Triggers the automation when a call is disconnected abruptly
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Instant
Call is assigned to agent in Aircall
Triggers the automation when a call is assigned to an agent
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Instant
Call is declined by agent in Aircall
Triggers the automation when a call is declined by an agent
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Instant
Call is transferred in Aircall
Triggers the automation when a call is transferred
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Instant
Call is archived in Aircall
Triggers the automation when a call is archived
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Instant
Call is untagged in Aircall
Triggers the automation when a call action is performed
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Instant
Contact is created in Aircall
Triggers the automation when a new contact is created
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Instant
Contact is updated in Aircall
Triggers the automation when a contact is updated
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Instant
Contact is deleted in Aircall
Triggers the automation when a contact is removed from the particular list
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Instant
User is created in Aircall
Triggers the automation when a new user is created
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Instant
User is connected in Aircall
Triggers the automation when the user is connected to a service
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Instant
User is deleted in Aircall
Triggers the automation when a user is deleted
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Instant
User is disconnected in Aircall
Triggers the automation when the user is disconnected
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Instant
Number is created in Aircall
Triggers the automation when a particular number becomes available
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Instant
Number is opened in Aircall
Triggers the automation when a particular number is opened or viewed
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Instant
Number is deleted in Aircall
Triggers the automation when a number is deleted
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Instant
Number is closed in Aircall
Triggers the automation when a particular number becomes unavailable
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Search contact in Aircall
Searches the contact
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Add email to contact in Aircall
Adds email to specified contact in the database
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Add phone number to contact in Aircall
Adds phone number to specified contact in the database
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Update contact in Aircall
Updates the specified contact in the database
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Create contact in Aircall
Adds a new contact to the database
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Search call in Aircall
Searches for a call
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Tag a call in Aircall
Tags a call
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Add comment to call in Aircall
Adds comments to a call
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Pause call recording in Aircall
Pauses call recording
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Resume call recording in Aircall
Resumes call recording
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Delete call recording in Aircall
Deletes recorded phone conversations
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Smartsheet
Smartsheet Triggers & Actions
Row is added in Smartsheet
Triggers the automation when a new row is added to a spreadsheet
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Row is updated in Smartsheet
Triggers the automation when a row is updated
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Attachment is added in Smartsheet
Triggers the automation when a new attachment is added
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Comment is added in Smartsheet
Triggers the automation when a comment is added
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Search row in Smartsheet
Searches and retrieve a row of data within a dataset
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Add attachment to row in Smartsheet
Attaches a file to a row
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Update row in Smartsheet
Updates a specified row in a spreadsheet or database
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Add row in Smartsheet
Adds a new row to the particular spreadsheet
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Send row in Smartsheet
Sends a row
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Copy row in Smartsheet
Duplicates a row of data within a spreadsheet
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Move row in Smartsheet
Relocates a selected row of data to a new position within the spreadsheet
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Add discussion to row in Smartsheet
Adds a discussion thread to a row
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Create sheet from a template in Smartsheet
Creates a new sheet from a template
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Share sheet in Smartsheet
Shares a sheet
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Create sheet from existing sheet in Smartsheet
Creates a new sheet based on an existing one
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Send sheet in Smartsheet
Sends a sheet
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Create workspace in Smartsheet
Creates a new workspace
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Copy workspace in Smartsheet
Duplicates a workspace to create a new identical workspace
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Share workspace in Smartsheet
Shares a workspace
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Copy folder in Smartsheet
Duplicate a folder and all its contents
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What can you automate with Aircall + Smartsheet?

Streamline phone communication tracking, eliminate manual data entry, and keep your operational sheets perfectly synchronized with powerful automated workflows.

What you can automate?
📞
Log every inbound and outbound Aircall call in Smartsheet automatically
Capture call creation, duration, and metadata the moment an interaction occurs. Your Smartsheet trackers remain fully updated without requiring manual copying by agents.
📋
Map every submitted field and call tag into separate sheet columns
Organize custom call tags, agent assignments, and contact attributes into distinct Smartsheet columns instead of messy single-cell notes. Your sheets become powerful operational databases.
🔔
Trigger team alerts the second a critical call concludes
Notify your support or management channels immediately when high-priority calls end or require escalation. Ensure rapid response times across your entire organization.
🔀
Route records conditionally based on specific call tags or agent actions
Apply smart logic to direct VIP calls, urgent escalations, or standard inquiries to different Smartsheet sheets or departments based on submitted attributes.
🔄
Keep Smartsheet rows updated as call statuses and contacts evolve
Automatically update existing Smartsheet records whenever contact details change, numbers are modified, or call statuses shift through their lifecycle.
🔍
Search and update existing rows instead of creating duplicates
Match incoming Aircall callers against your existing Smartsheet database to update active rows rather than cluttering your sheet with duplicate entries.
Handle later status changes like archived calls and closed numbers
Automatically archive Smartsheet rows, update status columns, or flag inactive telecommunication assets when numbers or call records close in Aircall.
🔗
Extend your Aircall and Smartsheet flow to powerful third-party apps
Connect your core automation to Slack, HubSpot, Salesforce, or Gmail to notify teams, create CRM deals, or dispatch client follow-up emails seamlessly.
And much more...

Who is Aircall + Smartsheet integration for?

Operations managers, sales leaders, and support teams who rely on phone logs and structured sheet tracking eliminate manual transcription errors and keep data fully synchronised.

Operations directors
Operations directors
Support team leads
Support team leads
Client success managers
Client success managers
High-volume call center supervisors
High-volume call center supervisors
Sales pipeline coordinators
Sales pipeline coordinators
Compliance auditors
Compliance auditors
📈
Operations directors
You rely on Smartsheet dashboards to report on phone support metrics, but your data only updates when agents manually export call logs, so your performance reviews are always built on stale numbers — this integration means every new call populates your sheet instantly and your metrics stay current.
Support team leads
You need to act fast when high-priority customer calls arrive, but manual logging delays your response time and leaves agents scrambling to update tracking sheets — with this integration, call details land in Smartsheet the moment they happen so your team can act immediately.
🤝
Client success managers
You answer to stakeholders who want transparent progress reports on client communication history, but compiling call records by hand eats up hours of your week — automating both apps means your interaction sheets update automatically and stakeholders always see accurate data.
📊
High-volume call center supervisors
The daily volume of inbound Aircall conversations is too high for anyone to keep up with manual spreadsheet entry, leading to missing records and incomplete reporting — connecting these apps means every single interaction is logged without human intervention.
🔄
Sales pipeline coordinators
You own the downstream follow-up process and depend on phone agents to hand over complete call notes, but manual handoffs frequently result in lost context and delayed follow-ups — with this integration, call data flows straight into your tracking sheets the second a call ends.
🗂️
Compliance auditors
You need a reliable, unalterable communication history for regulatory reviews, but manual logging leaves gaps and inconsistent formatting across your records — integrating these apps means every call and tag is captured in Smartsheet with absolute consistency.
Our team

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Why choose Integrately to automate Aircall + Smartsheet

Build and manage your Aircall + Smartsheet automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Aircall + Smartsheet with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Aircall to Smartsheet?
Frequently Asked Questions
You can connect Aircall to Smartsheet in just one click using ready-made workflows on Integrately, or use Integrately AI to build your custom automation alongside apps like Slack, HubSpot, and Gmail.
Can I automatically log every new Aircall call in Smartsheet?
Frequently Asked Questions
Can I connect Aircall, Smartsheet, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Aircall and Smartsheet?
Frequently Asked Questions
How are call tags and custom fields handled between Aircall and Smartsheet?
Frequently Asked Questions
Can I update existing Smartsheet rows when an Aircall call is updated?
Frequently Asked Questions
Do I need coding skills to automate Aircall and Smartsheet?
Frequently Asked Questions
Is the Aircall and Smartsheet integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Aircall or Smartsheet With 1500+ Other Apps

Aircall
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Smartsheet
Popular Smartsheet Integrations
Sync Smartsheet with project management, reporting, and accounting tools to keep data working across your stack.