

Aircall + Infinity Integration
Integrate Aircall to Infinity in one click, or tell Integrately AI how you want each call handled. Log call details, create project items, assign team members, and track follow-ups automatically.
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Ready Workflows for Aircall + Infinity Integration
Capture call logs, create project items, update boards, alert team members, and trigger follow-up tasks, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Aircall + Infinity flow
Extend your phone and project management setup by syncing contacts, notifying team channels, and logging related activities across your stack. Pick a combination and activate it in one click.


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HubSpot (3)
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Slack (2)
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Google Calendar (1)
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Calendly (1)
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Gmail (1)
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Stripe (1)
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Add every ended Aircall call to your Infinity board and create a contact in HubSpot
Ended Aircall calls instantly create project items in Infinity and new contacts in HubSpot, removing manual data entry.
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When a call is created in Aircall, create an Infinity item and log a deal in HubSpot
New Aircall calls trigger an Infinity project item and a HubSpot deal so sales pipelines update immediately.
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When an Aircall call is tagged, update the Infinity item and update the contact in HubSpot
Tagged Aircall calls update your Infinity board items and sync the updated contact details in HubSpot.
Supported triggers and actions for Aircall and Infinity
Mix and match to build the exact automation you need

Aircall Triggers & Actions
Instant
Call started ringing on agents phone in Aircall
Triggers the automation when call details are modified
Try it → Instant
Call is hungup in Aircall
Triggers the automation when a call is disconnected abruptly
Try it → Instant
Call is assigned to agent in Aircall
Triggers the automation when a call is assigned to an agent
Try it → Instant
Call is declined by agent in Aircall
Triggers the automation when a call is declined by an agent
Try it → Instant
Contact is deleted in Aircall
Triggers the automation when a contact is removed from the particular list
Try it → Instant
User is connected in Aircall
Triggers the automation when the user is connected to a service
Try it → Instant
User is disconnected in Aircall
Triggers the automation when the user is disconnected
Try it → Instant
Number is created in Aircall
Triggers the automation when a particular number becomes available
Try it → Instant
Number is opened in Aircall
Triggers the automation when a particular number is opened or viewed
Try it → Instant
Number is closed in Aircall
Triggers the automation when a particular number becomes unavailable
Try it → 
Infinity Triggers & Actions
Instant
Comment is created in Infinity
Triggers the automation when a new comment is created
Try it → What can you automate with Aircall + Infinity?
Streamline your communication and project tracking by connecting your phone system directly to your collaboration boards.
📞
Sync ended phone calls into project items automatically
Turn every completed call in Aircall into a structured item in Infinity. Your project boards update instantly without manual copy-pasting.
📋
Capture every submitted call note and custom tag
Map detailed call comments, tags, and contact properties into separate Infinity fields. Your project items become richer and more actionable.
🔔
Alert your team instantly when calls begin or end
Notify your agents in real time whenever calls start ringing or wrap up. Keep your entire team informed of ongoing customer interactions.
🔀
Route records based on specific call tags and agent actions
Send urgent call items to priority project boards while routine calls go to standard folders. Customize your workflow according to call outcomes.
🔄
Keep project boards updated as contacts and calls change
Automatically update existing Infinity items whenever contact details or call notes are modified in Aircall. Your data stays synchronized.
🔍
Search and update records to prevent duplicate entries
Check existing project items before creating new ones. Keep your Infinity workspace clean and free from duplicate entries.
📊
Handle later status changes like completed or archived calls
Trigger project updates in Infinity when calls are archived, closed, or transferred. Manage your entire lifecycle from start to finish.
💬
Extend your workflow with instant team notifications
Connect Aircall and Infinity with Slack to announce new call items and keep stakeholders informed across your communication channels.
And much more...
Who is Aircall + Infinity integration for?
Operations teams, project managers, and customer support leads rely on this integration to eliminate manual data entry between their phone system and project boards.
Data Analysts
Support Team Leads
Project Managers
Customer Success Agents
Operations Managers
Account Managers
📈
Data Analysts
You're tracking call volumes and project metrics by hand, but your boards only update when someone manually logs records, so your operational reports are always a few hours behind — with this integration, every ended call populates your Infinity items instantly and your metrics stay current.
⚡
Support Team Leads
You need to act fast on escalated customer calls, but inbound call details take too long to reach your tracking boards, so urgent issues get delayed — with this integration, every new call creates an Infinity item immediately and your team can respond without hesitation.
📊
Project Managers
You answer to stakeholders who want to see active client tasks, but transferring notes from Aircall into Infinity takes hours of manual copying, so your project boards appear outdated — with this integration, every call summary flows straight into Infinity and project tracking remains transparent.
📞
Customer Success Agents
The volume of daily calls is too high for anyone to keep up with manual logging, leading to missed client follow-ups and unorganized records — with this integration, every Aircall interaction automatically populates your Infinity boards so no conversation is ever lost.
🤝
Operations Managers
You own the project handover stage and depend on call agents to pass over customer details, but manual handovers introduce errors and missing information — with this integration, every call event populates Infinity items precisely and handovers happen without friction.
🗂️
Account Managers
You need a reliable customer history, but scattered call logs and incomplete project boards leave frustrating gaps in your client records — with this integration, every Aircall event updates your Infinity workspace consistently to maintain a complete history.

Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Aircall + Infinity
Build and manage your Aircall + Infinity automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Aircall + Infinity with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Select Automation
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Connect Accounts
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Automation is ready
Connect Aircall + Infinity Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Aircall to Infinity?
You can connect Aircall to Infinity in 1-click using ready-made templates on Integrately. Choose your workflow, connect your accounts, and let Integrately AI handle the setup.
Can I automatically create Infinity items from ended Aircall calls?
Can I connect Aircall, Infinity, and Slack?
What is a good Zapier alternative for Aircall and Infinity?
How does Aircall data sync with Infinity boards?
Can Infinity folders update when Aircall contacts change?
Do I need coding skills to automate Aircall and Infinity?
Is the Aircall and Infinity integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
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