Aircall + DocuWare Integration

Integrate Aircall to DocuWare in one click, or tell Integrately AI how you want each call handled. Archived calls land straight in your document management system, searchable and secure for compliance and team review.

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1.
  • Aircall
    Call is created in Aircall Instant
  • Aircall
    Call is ended in Aircall Instant
  • Aircall
    Call is tagged in Aircall Instant
  • Aircall
    Call started ringing on agents phone in Aircall Instant
  • Aircall
    Call is answered in Aircall Instant
  • Aircall
    Call is commented in Aircall Instant
  • Aircall
    Call is hungup in Aircall Instant
  • Aircall
    Call is assigned to agent in Aircall Instant
  • Aircall
    Call is declined by agent in Aircall Instant
  • Aircall
    Call is transferred in Aircall Instant
  • Aircall
    Call is archived in Aircall Instant
  • Aircall
    Call is untagged in Aircall Instant
  • Aircall
    Contact is created in Aircall Instant
  • Aircall
    Contact is updated in Aircall Instant
  • Aircall
    Contact is deleted in Aircall Instant
  • Aircall
    User is created in Aircall Instant
  • Aircall
    User is connected in Aircall Instant
  • Aircall
    User is deleted in Aircall Instant
  • Aircall
    User is disconnected in Aircall Instant
  • Aircall
    Number is created in Aircall Instant
  • Aircall
    Number is opened in Aircall Instant
  • Aircall
    Number is deleted in Aircall Instant
  • Aircall
    Number is closed in Aircall Instant
  • DocuWare
    Document is added in DocuWare Instant
Arrow Right
2.
  • Aircall
    Add email to contact in Aircall
  • Aircall
    Search contact in Aircall
  • Aircall
    Add phone number to contact in Aircall
  • Aircall
    Update contact in Aircall
  • Aircall
    Create contact in Aircall
  • Aircall
    Search call in Aircall
  • Aircall
    Tag a call in Aircall
  • Aircall
    Add comment to call in Aircall
  • Aircall
    Pause call recording in Aircall
  • Aircall
    Resume call recording in Aircall
  • Aircall
    Delete call recording in Aircall
  • DocuWare
    Get file cabinets in DocuWare
  • DocuWare
    Delete document in DocuWare
  • DocuWare
    Download document in DocuWare
  • DocuWare
    Update document index fields in DocuWare
  • DocuWare
    Transfer document in DocuWare
  • DocuWare
    Append a file in DocuWare
  • DocuWare
    Delete a file in DocuWare
  • DocuWare
    Download a file in DocuWare
  • DocuWare
    Replace a file in DocuWare
  • DocuWare
    Get dialogs in DocuWare
  • DocuWare
    Get document information in DocuWare
  • DocuWare
    Store in file cabinet in DocuWare
  • DocuWare
    Search document in DocuWare
  • DocuWare
    Get stamps in DocuWare
  • DocuWare
    Place a stamp in DocuWare
  • DocuWare
    Import to document tray in DocuWare

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Ready WorkflowsReady Workflows   for Aircall + DocuWare Integration

Capture call recordings, file documents securely, update indexes, and trigger reviews, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Aircall + DocuWare flow

Sync your archived phone records with customer relationship tools, team messaging, and billing systems. Pick a combination and activate it in one click.

Aircall
DocuWare
+
SalesforceSalesforce (8)
+
HubSpotHubSpot (8)
+
QuickBooks OnlineQuickBooks Online (8)
+
Google DriveGoogle Drive (8)
+
Microsoft OutlookMicrosoft Outlook (8)
+
SlackSlack (8)
A
D
S
Store every Aircall call recording in DocuWare, and create a matching contact in Salesforce
Aircall call records appear in DocuWare instantly while creating a contact in Salesforce, eliminating manual data entry across systems.
A
D
S
Notify the Salesforce account owner whenever an Aircall call creates a document in DocuWare
Alert your Salesforce account owner immediately when an Aircall call generates a new document in DocuWare.
D
D
S
A
When a DocuWare document index updates, update the lead stage in Salesforce, and log the Aircall call notes
Keep Salesforce lead stages aligned with DocuWare document updates while logging complete Aircall communication history.
A
D
S
Create a Salesforce task for every DocuWare document imported from an Aircall call
Generate a follow-up task in Salesforce automatically whenever an Aircall call creates a DocuWare document.
A
D
S
If an Aircall call is tagged enterprise, store the document in DocuWare and update the priority lead in Salesforce
Route enterprise Aircall calls directly into secure DocuWare storage and update priority lead statuses in Salesforce.
D
D
S
When a DocuWare document is transferred, update the closed status in Salesforce for the Aircall customer record
Update Salesforce contact records when DocuWare document transfers complete following Aircall support inquiries.
A
D
S
Use Claude to summarize Aircall call notes, store the document in DocuWare, and update the Salesforce contact record
Claude analyzes Aircall call notes before storing structured records in DocuWare and updating Salesforce contacts.
A
D
S
S
Store Aircall call records in DocuWare, update the Salesforce contact, and notify your team in Slack
Archive Aircall records in DocuWare, sync Salesforce contact details, and announce updates in Slack automatically.

Supported triggers and actions for Aircall and DocuWare

Mix and match to build the exact automation you need

Aircall
Aircall Triggers & Actions
Instant
Call is created in Aircall
Triggers the automation when a new call is made
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Instant
Call is ended in Aircall
Triggers the automation when a call has ended
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Instant
Call is tagged in Aircall
Triggers the automation when a call is made
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Instant
Call started ringing on agents phone in Aircall
Triggers the automation when call details are modified
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Instant
Call is answered in Aircall
Triggers the automation when a call is picked up
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Instant
Call is commented in Aircall
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Instant
Call is hungup in Aircall
Triggers the automation when a call is disconnected abruptly
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Instant
Call is assigned to agent in Aircall
Triggers the automation when a call is assigned to an agent
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Instant
Call is declined by agent in Aircall
Triggers the automation when a call is declined by an agent
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Instant
Call is transferred in Aircall
Triggers the automation when a call is transferred
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Instant
Call is archived in Aircall
Triggers the automation when a call is archived
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Instant
Call is untagged in Aircall
Triggers the automation when a call action is performed
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Instant
Contact is created in Aircall
Triggers the automation when a new contact is created
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Instant
Contact is updated in Aircall
Triggers the automation when a contact is updated
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Instant
Contact is deleted in Aircall
Triggers the automation when a contact is removed from the particular list
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Instant
User is created in Aircall
Triggers the automation when a new user is created
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Instant
User is connected in Aircall
Triggers the automation when the user is connected to a service
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Instant
User is deleted in Aircall
Triggers the automation when a user is deleted
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Instant
User is disconnected in Aircall
Triggers the automation when the user is disconnected
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Instant
Number is created in Aircall
Triggers the automation when a particular number becomes available
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Instant
Number is opened in Aircall
Triggers the automation when a particular number is opened or viewed
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Instant
Number is deleted in Aircall
Triggers the automation when a number is deleted
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Instant
Number is closed in Aircall
Triggers the automation when a particular number becomes unavailable
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Add email to contact in Aircall
Adds email to specified contact in the database
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Search contact in Aircall
Searches the contact
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Add phone number to contact in Aircall
Adds phone number to specified contact in the database
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Update contact in Aircall
Updates the specified contact in the database
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Create contact in Aircall
Adds a new contact to the database
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Search call in Aircall
Searches for a call
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Tag a call in Aircall
Tags a call
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Add comment to call in Aircall
Adds comments to a call
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Pause call recording in Aircall
Pauses call recording
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Resume call recording in Aircall
Resumes call recording
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Delete call recording in Aircall
Deletes recorded phone conversations
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DocuWare
DocuWare Triggers & Actions
Instant
Document is added in DocuWare
Triggers the automation when a new document is created
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Get file cabinets in DocuWare
Retrieves and store file cabinets with particular information
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Delete document in DocuWare
Removes a particular document from the system
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Download document in DocuWare
Download a particular document to a location
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Update document index fields in DocuWare
Updates document index fields
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Transfer document in DocuWare
Transfers a document
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Append a file in DocuWare
Appends content to an existing file
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Delete a file in DocuWare
Deletes particular files from the system
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Download a file in DocuWare
Download files from a particular source or location
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Replace a file in DocuWare
Replaces a file
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Get dialogs in DocuWare
Retrieves all available dialogs from the system
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Get document information in DocuWare
Retrieves details and metadata from a document
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Store in file cabinet in DocuWare
Stores a document in a file cabinet
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Search document in DocuWare
Locates and retrieves document based on search criteria
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Get stamps in DocuWare
Purchase and collect stamps for mailing purposes
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Place a stamp in DocuWare
Places a stamp on a document
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Import to document tray in DocuWare
Import files and documents to the designated document tray with
Try it →

What can you automate with Aircall + DocuWare?

Capture phone conversations, file documents securely, update indexes, and trigger notifications across your business workflows automatically.

What you can automate?
☎️
Archive call recordings instantly
Automatically store every ended Aircall call recording directly into your DocuWare file cabinet, keeping all customer communications securely archived without manual downloading.
📋
Map comprehensive call data
Capture custom call tags, agent notes, and caller details from Aircall and populate DocuWare index fields precisely for searchable record-keeping.
🔔
Alert teams on new files
Notify your department instantly whenever a new call document is successfully added and indexed in DocuWare.
🔀
Route records by call tags
Automatically direct calls to specific DocuWare file cabinets based on tags like support, billing, or sales assigned during the Aircall conversation.
🔄
Keep document indexes updated
Synchronize updates between Aircall contact modifications and DocuWare document index fields automatically as customer details change.
🔍
Search and prevent duplicate files
Check existing DocuWare cabinets before storing call records, ensuring your system appends files or replaces records without creating clutter.
📂
Manage document lifecycles
Handle later status events by transferring, archiving, or deleting DocuWare files when associated Aircall customer accounts close.
💬
Extend workflows to team chat
Forward DocuWare document alerts and Aircall call summaries directly to your Slack channels for immediate team visibility.
And much more...

Who is Aircall + DocuWare integration for?

Operations managers, support supervisors, and compliance leads streamline customer communication records and document workflows, eliminating manual filing errors and compliance delays across systems.

Compliance officers
Compliance officers
Support supervisors
Support supervisors
Client account managers
Client account managers
Call center directors
Call center directors
Document control specialists
Document control specialists
Quality assurance teams
Quality assurance teams
📈
Compliance officers
You're reviewing phone recordings and archiving documents manually, but records fall out of sync and audit trails break — this integration means every Aircall call recording files straight into DocuWare with complete indexing.
🎧
Support supervisors
You're tracking agent call outcomes while hunting for customer files, but critical documents remain stranded in unindexed folders — automating both apps means call data and DocuWare files link instantly for agent review.
💼
Client account managers
You're documenting client phone conversations and attaching paperwork, but manual handoffs cause missing files and delayed follow-ups — with this integration, customer interactions flow directly into secure document archives.
📞
Call center directors
You're managing high daily call volumes and processing associated documentation, but manual entry creates severe filing backlogs — connecting these apps means automated storage handles every call record without manual lag.
📑
Document control specialists
You're receiving call transcripts and associated files for processing, but delayed handoffs from phone agents leave cabinets empty — integrating these apps means every interaction creates an indexed document record automatically.
🔍
Quality assurance teams
You're auditing historical support calls against archived agreements, but scattered records lead to incomplete compliance reviews — automating both apps means unified call logs and secure documents stay perfectly paired.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Aircall + DocuWare

Build and manage your Aircall + DocuWare automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Aircall + DocuWare with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Aircall to DocuWare?
Frequently Asked Questions
You can connect Aircall to DocuWare in one click using pre-built automation templates on Integrately, or use Integrately AI to build custom workflows linking your phone system and document management tools with Slack, HubSpot, and Salesforce.
Can I automatically store Aircall call recordings in DocuWare?
Frequently Asked Questions
Can I connect Aircall, DocuWare, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Aircall and DocuWare?
Frequently Asked Questions
How do call tags in Aircall affect DocuWare document storage?
Frequently Asked Questions
How does DocuWare handle index updates from Aircall contacts?
Frequently Asked Questions
Do I need coding skills to automate Aircall and DocuWare?
Frequently Asked Questions
Is the Aircall and DocuWare integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Aircall or DocuWare With 1500+ Other Apps

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