Customer.io + Aircall Integration

Integrate Aircall to Customer.io in one click, or tell Integrately AI how you want each contact handled. Create or update profiles, track call events, add contacts to segments, and trigger targeted messaging automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Aircall
    Call is created in Aircall Instant
  • Aircall
    Call is ended in Aircall Instant
  • Aircall
    Call is tagged in Aircall Instant
  • Aircall
    Call started ringing on agents phone in Aircall Instant
  • Aircall
    Call is answered in Aircall Instant
  • Aircall
    Call is commented in Aircall Instant
  • Aircall
    Call is hungup in Aircall Instant
  • Aircall
    Call is assigned to agent in Aircall Instant
  • Aircall
    Call is declined by agent in Aircall Instant
  • Aircall
    Call is transferred in Aircall Instant
  • Aircall
    Call is archived in Aircall Instant
  • Aircall
    Call is untagged in Aircall Instant
  • Aircall
    Contact is created in Aircall Instant
  • Aircall
    Contact is updated in Aircall Instant
  • Aircall
    Contact is deleted in Aircall Instant
  • Aircall
    User is created in Aircall Instant
  • Aircall
    User is connected in Aircall Instant
  • Aircall
    User is deleted in Aircall Instant
  • Aircall
    User is disconnected in Aircall Instant
  • Aircall
    Number is created in Aircall Instant
  • Aircall
    Number is opened in Aircall Instant
  • Aircall
    Number is deleted in Aircall Instant
  • Aircall
    Number is closed in Aircall Instant
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2.
  • Customer.io
    Add person to segment in Customer.io
  • Customer.io
    Create or Update Person in Customer.io
  • Customer.io
    Create event in Customer.io
  • Customer.io
    Create anonymous event in Customer.io
  • Aircall
    Search contact in Aircall
  • Aircall
    Add email to contact in Aircall
  • Aircall
    Add phone number to contact in Aircall
  • Aircall
    Update contact in Aircall
  • Aircall
    Create contact in Aircall
  • Aircall
    Search call in Aircall
  • Aircall
    Tag a call in Aircall
  • Aircall
    Add comment to call in Aircall
  • Aircall
    Pause call recording in Aircall
  • Aircall
    Resume call recording in Aircall
  • Aircall
    Delete call recording in Aircall

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Ready Workflows Ready Workflows for Aircall + Customer.io Integration

Create or update persons from new contacts, track calls as events, add contacts to segments, and trigger targeted lifecycle messaging, all in just one click.

Most popular automationmost-popular-automations
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Aircall + Customer.io flow

Sync records to your CRM, notify support teams on messaging tools, and schedule follow-up meetings whenever calls and contacts update. Pick a combination and activate it in one click.

Customer.io
Aircall
+
SalesforceSalesforce (4)
+
ZendeskZendesk (4)
+
HubspotHubspot (4)
+
IntercomIntercom (4)
+
SlackSlack (4)
+
CalendlyCalendly (4)
A
C
S
Add every new Aircall contact to Customer.io, and create a matching lead in Salesforce.
New Aircall contacts sync into Customer.io instantly while creating a lead in Salesforce, keeping your customer data unified across platforms.
A
C
S
When an Aircall call ends, log the event in Customer.io and update the contact status in Salesforce.
Call completion events trigger immediate updates in Customer.io and Salesforce, ensuring accurate interaction history.
A
C
S
When an Aircall call is tagged, add the contact to a Customer.io segment and update the opportunity in Salesforce.
Call tags instantly segment contacts in Customer.io and update pipeline stages in Salesforce for targeted follow-up.
A
C
S
If an Aircall contact is updated, sync the profile to Customer.io and log a task in Salesforce.
Contact updates flow seamlessly into Customer.io and create structured follow-up tasks in Salesforce.

Supported triggers and actions for Customer.io and Aircall

Mix and match to build the exact automation you need

Customer.io
Customer.io Triggers & Actions
No trigger is available
Add person to segment in Customer.io
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Create or Update Person in Customer.io
Generates a new invoice
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Create event in Customer.io
Adds a new contact to the contact list
Try it →
Create anonymous event in Customer.io
Creates a confidential gathering without disclosing organizer's identity
Try it →
Aircall
Aircall Triggers & Actions
Instant
Call is created in Aircall
Triggers the automation when a new call is made
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Instant
Call is ended in Aircall
Triggers the automation when a call has ended
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Instant
Call is tagged in Aircall
Triggers the automation when a call is made
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Instant
Call started ringing on agents phone in Aircall
Triggers the automation when call details are modified
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Instant
Call is answered in Aircall
Triggers the automation when a call is picked up
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Instant
Call is commented in Aircall
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Instant
Call is hungup in Aircall
Triggers the automation when a call is disconnected abruptly
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Instant
Call is assigned to agent in Aircall
Triggers the automation when a call is assigned to an agent
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Instant
Call is declined by agent in Aircall
Triggers the automation when a call is declined by an agent
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Instant
Call is transferred in Aircall
Triggers the automation when a call is transferred
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Instant
Call is archived in Aircall
Triggers the automation when a call is archived
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Instant
Call is untagged in Aircall
Triggers the automation when a call action is performed
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Instant
Contact is created in Aircall
Triggers the automation when a new contact is created
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Instant
Contact is updated in Aircall
Triggers the automation when a contact is updated
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Instant
Contact is deleted in Aircall
Triggers the automation when a contact is removed from the particular list
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Instant
User is created in Aircall
Triggers the automation when a new user is created
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Instant
User is connected in Aircall
Triggers the automation when the user is connected to a service
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Instant
User is deleted in Aircall
Triggers the automation when a user is deleted
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Instant
User is disconnected in Aircall
Triggers the automation when the user is disconnected
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Instant
Number is created in Aircall
Triggers the automation when a particular number becomes available
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Instant
Number is opened in Aircall
Triggers the automation when a particular number is opened or viewed
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Instant
Number is deleted in Aircall
Triggers the automation when a number is deleted
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Instant
Number is closed in Aircall
Triggers the automation when a particular number becomes unavailable
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Search contact in Aircall
Searches the contact
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Add email to contact in Aircall
Adds email to specified contact in the database
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Add phone number to contact in Aircall
Adds phone number to specified contact in the database
Try it →
Update contact in Aircall
Updates the specified contact in the database
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Create contact in Aircall
Adds a new contact to the database
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Search call in Aircall
Searches for a call
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Tag a call in Aircall
Tags a call
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Add comment to call in Aircall
Adds comments to a call
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Pause call recording in Aircall
Pauses call recording
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Resume call recording in Aircall
Resumes call recording
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Delete call recording in Aircall
Deletes recorded phone conversations
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What can you automate with Aircall + Customer.io?

Eliminate manual data entry by synchronizing your phone system calls and contacts with real-time lifecycle messaging.

What you can automate?
🔄
Sync contacts and track calls automatically
Create or update Customer.io profiles instantly whenever a new contact is created in Aircall or a phone call ends.
📋
Capture every submitted field and tag
Map detailed call tags and custom contact fields into Customer.io segments instead of only basic names and phone numbers.
🔔
Tell the right team member immediately
Broadcast instant call summaries and new contact notifications to your team channels as soon as phone events happen.
🔀
Route workflows based on call tags
Trigger different messaging sequences in Customer.io depending on the specific tags applied during your Aircall conversations.
🔄
Keep profiles up to date as data changes
Ensure customer record updates in Aircall instantly refresh corresponding profile attributes in Customer.io.
🛡️
Add or update without creating duplicates
Prevent duplicate profile creation by intelligently updating existing Customer.io records whenever contacts change.
⏱️
Handle call completion and status changes
Trigger follow-up automation the moment an Aircall call ends, is answered, or gets assigned to an agent.
🔌
Extend flows to Slack and support tools
Connect your core Aircall and Customer.io setup with Slack to notify team members the second a customer call concludes.
And much more...

Who is Aircall + Customer.io integration for?

Connecting Aircall to Customer.io streamlines data flow between voice calls and lifecycle messaging for teams managing customer communication.

Growth marketers
Growth marketers
Support leads
Support leads
Account managers
Account managers
Call center supervisors
Call center supervisors
Sales development reps
Sales development reps
Operations managers
Operations managers
📈
Growth marketers
You rely on accurate behavioral data to run targeted lifecycle campaigns, but phone interaction logs remain trapped in your telephony system so your segmentation metrics are always outdated — with this integration, every new contact and call event syncs instantly and your campaign data stays current.
Support leads
You need to act fast when critical customer issues arise on calls, but manual handoffs mean you find out about urgent requests hours too late — with this integration, call completion events trigger immediate updates and your support team can respond without delay.
🤝
Account managers
You answer to stakeholders who want transparent progress reports on client phone communications, but compiling call histories manually is tedious — with this integration, every call log and contact update populates your tracking systems automatically.
📞
Call center supervisors
Inbound call volume is too high for your agents to keep up with manual data entry after every conversation, leading to missing contact records — with this integration, every contact creation and call tag syncs effortlessly to your messaging platform.
💼
Sales development reps
You own the outreach sequence after a phone conversation, but depend on upstream reps to log notes by hand, creating frustrating bottlenecks — with this integration, call end events and tags flow straight into your downstream tools the moment the call finishes.
🗂️
Operations managers
You need a reliable history of customer touchpoints across voice and email, but keep finding gaps caused by missed manual entries — with this integration, every interaction is recorded accurately, maintaining a complete audit trail.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Customer.io + Aircall

Build and manage your Customer.io + Aircall automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Customer.io + Aircall with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Aircall to Customer.io?
Frequently Asked Questions
You can connect Aircall to Customer.io in 1 click using ready workflows or ask Integrately AI to build the automation and map the fields.
Can I automatically sync Aircall contacts and call events to Customer.io?
Frequently Asked Questions
Can I connect Aircall, Customer.io, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Aircall and Customer.io?
Frequently Asked Questions
How does Aircall handle contact creation and call events here?
Frequently Asked Questions
How does Customer.io receive data from Aircall calls?
Frequently Asked Questions
Can I automate Aircall and Customer.io without coding?
Frequently Asked Questions
Is the Aircall and Customer.io integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Aircall or Customer.io With 1500+ Other Apps

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Customer.io
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