Jira Service Desk + AfterShip Integration

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Popular Jira Service Desk + AfterShip Workflows

Translate and Create request in Jira Service Desk when Event notification is created in AfterShip

This automation allows you to automatically detect the language when Event notification is created in AfterShip, translate it to a different language using Google Translate, and Create request in Jira Service Desk. It helps streamline the process of translating and handling customer inquiries or support requests in different languages.

Here's how it works:
1. AfterShip: Whenever Event notification is created, the automation will be triggered.
2. Google Translate: Pass the text content from AfterShip to Google Translate for language detection.
3. Condition - You can add a condition that says, Language..... 'is not equal to'..... your desired language. So if the condition is met, the automation will proceed further.
4. Google Translate: The automation will translate the text content from AfterShip to your desired language.
5. Jira Service Desk: The translated content will be used to Create request in Jira Service Desk, ensuring that customer inquiries or support requests are handled in the desired language.

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Request is created in Jira Service Desk
Request is updated in Jira Service Desk
Event notification is created in AfterShip Instant

Search request in Jira Service Desk
Comment on request in Jira Service Desk
Create request in Jira Service Desk
Get attachment by ID in Jira Service Desk
Create tracking in AfterShip
Update tracking in AfterShip
Search courier by tracking in AfterShip
Search tracking in AfterShip

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You Can Also Connect Jira Service Desk or AfterShip With 1200+ Other Apps

Jira Service Desk is the fastest way to get and manage customer service requests. With Jira Service Desk Cloud, support agents can manage tickets across multiple channels - phone calls, emails, social media and more.

See Jira Service Desk Integrations

AfterShip is a shipment tracking tool that allows you to track shipments from any online store. It's simple, fast, and reliable; making it an essential service for e-commerce businesses all over the world.

See AfterShip Integrations