Freshworks CRM (Freshsales Suite) + AfterShip Integration

Integrate AfterShip to Freshworks CRM (Freshsales Suite) in one click, or tell Integrately AI how you want each shipment handled. Track shipments, create contacts, update deals, and log tracking notes automatically.

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1.
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
  • AfterShip
    Event notification is created in AfterShip Instant
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2.
  • Freshworks CRM (Freshsales Suite)
    Search contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create product in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by email in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by phone number in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get contact by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Delete contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get deal by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search deal by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create or Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get account by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search account by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Mark task as completed in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get task by id in Freshworks CRM (Freshsales Suite)
  • AfterShip
    Create tracking in AfterShip
  • AfterShip
    Update tracking in AfterShip
  • AfterShip
    Search courier by tracking in AfterShip
  • AfterShip
    Search tracking in AfterShip

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Ready Workflows Ready Workflows for AfterShip + Freshworks CRM (Freshsales Suite) Integration

Capture shipments, create contacts, update deals, log tracking updates, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
AfterShip + Freshworks CRM (Freshsales Suite) Integration

Create Freshworks CRM (Freshsales Suite) contact for new AfterShip event notification

When someone completes your AfterShip, a new contact is automatically created in your Freshworks CRM (Freshsales Suite). This way, you can quickly follow up with the event notification and turn them into a customer!

Plus, all of the information from the AfterShip is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a AfterShip - Freshworks CRM (Freshsales Suite) integration set up makes it easy to manage your customer relationships and grow your business.
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AfterShip + Freshworks CRM (Freshsales Suite) Integration

Create Freshworks CRM (Freshsales Suite) task for new AfterShip event notification

It's important to stay on top of your customer relationships, and one way to do that is to create Freshworks CRM (Freshsales Suite) tasks for new AfterShip event notifications received. This way, you can follow up with your customers in a timely manner and ensure that their needs are being met.

Plus, by having a system in place for managing customer relationships, you'll be able to more easily scale your business as it grows. So go ahead and set up that Freshworks CRM (Freshsales Suite) task for new AfterShip event notification received today - your customers will thank you for it!
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AfterShip + Freshworks CRM (Freshsales Suite) Integration

Create Freshworks CRM (Freshsales Suite) deal for new AfterShip event notification

Integrating your Freshworks CRM (Freshsales Suite) with your AfterShip, can help you automatically create new deals based on event notifications recieved. This saves you time and ensures that no opportunities are missed. Plus, it makes it easy to track progress and follow up with customers.

This AfterShip - Freshworks CRM (Freshsales Suite) integration is an incredibly powerful way to streamline your workflow and ensure that every new lead is followed up on in a timely manner. As a result, it helps you improve your customer relationships and grow your business more effectively.
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Connect more apps to your AfterShip + Freshworks CRM (Freshsales Suite) flow

Connect your shipment tracking and CRM data with e-commerce, marketing, messaging, and reporting tools. Pick a combination and activate it in one click.

Freshworks CRM (Freshsales Suite)
AfterShip
+
ShopifyShopify (4)
+
MailchimpMailchimp (3)
+
SlackSlack (3)
+
Google SheetsGoogle Sheets (3)
+
CalendlyCalendly (3)
+
StripeStripe (3)
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When an order is created in Shopify, create tracking in AfterShip and create contact in Freshworks CRM (Freshsales Suite)
New Shopify orders generate tracking in AfterShip and create a contact in Freshworks CRM (Freshsales Suite) instantly, eliminating manual data entry.
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A
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When an order is fulfilled in Shopify, update tracking in AfterShip and update deal in Freshworks CRM (Freshsales Suite)
Fulfilled Shopify orders update tracking in AfterShip and update the corresponding deal in Freshworks CRM (Freshsales Suite) automatically.
S
A
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When a customer is created in Shopify, search tracking in AfterShip and create contact in Freshworks CRM (Freshsales Suite)
New Shopify customers trigger a tracking search in AfterShip and create a contact in Freshworks CRM (Freshsales Suite) without delay.
S
A
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When an order is cancelled in Shopify, update tracking in AfterShip and add note to a contact in Freshworks CRM (Freshsales Suite)
Cancelled Shopify orders update tracking in AfterShip and add a note to the contact in Freshworks CRM (Freshsales Suite) instantly.

Supported triggers and actions for Freshworks CRM (Freshsales Suite) and AfterShip

Mix and match to build the exact automation you need

Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
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Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
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Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
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Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
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Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
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Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
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Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
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Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
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Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
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Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
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Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
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Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
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Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
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Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
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Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
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Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
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Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
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Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
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Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
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Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
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Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
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Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
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Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
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Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
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Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
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Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
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Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
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Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
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Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
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Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
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Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
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AfterShip
AfterShip Triggers & Actions
Instant
Event notification is created in AfterShip
Triggers the automation when any event occurs
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Create tracking in AfterShip
Generates a new tracking entry
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Update tracking in AfterShip
Updates tracking information for all orders
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Search courier by tracking in AfterShip
Retrieves the status of a courier using its tracking number
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Search tracking in AfterShip
Searches for tracking information
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What can you automate with AfterShip + Freshworks CRM (Freshsales Suite)?

Streamline your shipping workflows and CRM updates with powerful, automated connections.

What you can automate?
🚀
Create Freshworks CRM (Freshsales Suite) contacts from AfterShip events
Generate new CRM contacts instantly whenever an event notification is created in AfterShip. Your sales team receives clean contact profiles without manual entry.
📋
Map every submitted field and tracking detail
Capture comprehensive shipping data, courier names, and tracking numbers directly into your Freshworks CRM (Freshsales Suite) fields for complete record-keeping.
🔔
Alert team members with automated tasks
Create follow-up tasks in Freshworks CRM (Freshsales Suite) the moment AfterShip registers a shipment event so your team takes action immediately.
🔀
Route contacts based on submitted courier fields
Branch your workflow to create specific contacts or deals in Freshworks CRM (Freshsales Suite) depending on the courier data received from AfterShip.
🔄
Keep CRM destination data up to date
Update existing deals and contact records in Freshworks CRM (Freshsales Suite) automatically as AfterShip shipment statuses change over time.
Add or update records without creating duplicates
Use intelligent upsert operations in Freshworks CRM (Freshsales Suite) to match and update existing contacts rather than creating redundant entries.
🎯
Handle later delivery status changes
Manage completed or updated shipments by marking tasks as completed in Freshworks CRM (Freshsales Suite) when fulfillment milestones are reached.
🔗
Extend your workflow with Shopify
Connect AfterShip and Freshworks CRM (Freshsales Suite) alongside Shopify to sync store orders, customer tracking, and CRM contacts in a single pipeline.
And much more...

Who is AfterShip + Freshworks CRM (Freshsales Suite) integration for?

Logistics managers, sales teams, and customer success leads who need real-time synchronization between shipment tracking and CRM records.

Performance marketers
Performance marketers
Operations managers
Operations managers
Account executives
Account executives
E-commerce store owners
E-commerce store owners
Sales reps
Sales reps
Customer success leads
Customer success leads
📈
Performance marketers
You're monitoring customer shipments in AfterShip but your CRM data stays disconnected, so the conversion reports you're running are always out of date — with this integration, every shipment event updates your Freshworks CRM (Freshsales Suite) contacts instantly and your records stay current.
📦
Operations managers
You're tracking logistics updates in AfterShip but your support team finds out too late about delivery delays, so customer tickets pile up unanswered — automating both apps means every shipment notification creates a task in Freshworks CRM (Freshsales Suite) and your team acts immediately.
🤝
Account executives
You're managing deals in Freshworks CRM (Freshsales Suite) without visibility into client shipments, so you miss crucial delivery milestones during check-ins — connecting these apps means every tracking update logs a note in Freshworks CRM (Freshsales Suite) and you review accurate fulfillment history.
🛒
E-commerce store owners
You're processing high volumes of orders through AfterShip manually, so your sales team cannot keep up with updating customer records in Freshworks CRM (Freshsales Suite) — this integration means every event notification creates or updates a contact in Freshworks CRM (Freshsales Suite) and manual data entry disappears entirely.
🎯
Sales reps
You depend on shipping milestones to reach out to buyers, but fulfillment updates stay trapped in AfterShip while you work inside Freshworks CRM (Freshsales Suite) — automating both apps means every tracking search feeds your pipeline and you follow up at the exact right moment.
📋
Customer success leads
You need a complete history of customer shipments and sales interactions, but finding gaps between AfterShip and Freshworks CRM (Freshsales Suite) takes hours of digging — this integration means every tracking record maps directly to customer accounts and your historical data remains flawless.
Our team

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Why choose Integrately to automate Freshworks CRM (Freshsales Suite) + AfterShip

Build and manage your Freshworks CRM (Freshsales Suite) + AfterShip automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Freshworks CRM (Freshsales Suite) + AfterShip with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect AfterShip to Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
You can connect AfterShip to Freshworks CRM (Freshsales Suite) instantly using 1-click ready workflows or by asking Integrately AI to build your automation. It takes seconds to link your accounts alongside tools like Shopify, Slack, and Google Sheets without any coding.
Can I automatically create Freshworks CRM contacts from AfterShip tracking events?
Frequently Asked Questions
Can I connect AfterShip, Freshworks CRM (Freshsales Suite), and Shopify?
Frequently Asked Questions
What is a good Zapier alternative for AfterShip and Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
How does AfterShip handle tracking data in this integration?
Frequently Asked Questions
How does Freshworks CRM (Freshsales Suite) manage incoming contact and deal records?
Frequently Asked Questions
Do I need coding skills to automate AfterShip and Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
Is the AfterShip and Freshworks CRM (Freshsales Suite) integration free?
Frequently Asked Questions
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