Adobe Commerce (Magento) + ServiceM8 Integration

Integrate Adobe Commerce (Magento) to ServiceM8 in one click, or tell Integrately AI how you want each order handled. Turn store orders into service jobs, sync customer records, update invoices, and keep your field team informed automatically.

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1.
  • Adobe Commerce (Magento)
    Order is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Order is updated in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Customer is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Sales order invoice is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Product is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Sales order shipment is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Sales order credit memo is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Customer group is created in Adobe Commerce (Magento)
  • ServiceM8
    Job invoice is sent in ServiceM8 Instant
  • ServiceM8
    Job is queued in ServiceM8 Instant
  • ServiceM8
    Job is completed in ServiceM8 Instant
  • ServiceM8
    Staff has clocked on in ServiceM8 Instant
  • ServiceM8
    Staff has clocked off in ServiceM8 Instant
  • ServiceM8
    Job video is added in ServiceM8 Instant
  • ServiceM8
    Job status is changed in ServiceM8 Instant
  • ServiceM8
    Job review is received in ServiceM8 Instant
  • ServiceM8
    Job quote is sent in ServiceM8 Instant
  • ServiceM8
    Job quote is accepted in ServiceM8 Instant
  • ServiceM8
    Job photo is added in ServiceM8 Instant
  • ServiceM8
    Job note is added in ServiceM8 Instant
  • ServiceM8
    Job is checked out in ServiceM8 Instant
  • ServiceM8
    Job is checked in in ServiceM8 Instant
  • ServiceM8
    Job invoice is paid in ServiceM8 Instant
  • ServiceM8
    Job badge is removed in ServiceM8 Instant
  • ServiceM8
    Job badge is added in ServiceM8 Instant
  • ServiceM8
    Job is updated in ServiceM8 Instant
  • ServiceM8
    Proposal is viewed in ServiceM8 Instant
  • ServiceM8
    Proposal is sent in ServiceM8 Instant
  • ServiceM8
    Message is received in inbox in ServiceM8 Instant
  • ServiceM8
    Form is submitted in ServiceM8 Instant
  • ServiceM8
    Company is updated in ServiceM8 Instant
  • ServiceM8
    Company is created in ServiceM8 Instant
  • ServiceM8
    New job is created in ServiceM8 Instant
  • ServiceM8
    New client is added in ServiceM8 Instant
  • ServiceM8
    Form is completed in ServiceM8 Instant
Arrow Right
2.
  • Adobe Commerce (Magento)
    Create customer in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Get customer by id in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Create sales order invoice in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Get order by id in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Create product in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Create sales order comment in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Create category in Adobe Commerce (Magento)
  • ServiceM8
    Search client in ServiceM8
  • ServiceM8
    Get job details by UUID in ServiceM8
  • ServiceM8
    Get staff by UUID in ServiceM8
  • ServiceM8
    Get job client details by company UUID in ServiceM8
  • ServiceM8
    Get job client contact by company UUID in ServiceM8
  • ServiceM8
    Create a job in ServiceM8
  • ServiceM8
    Create a client in ServiceM8

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Ready Workflows Ready Workflows for Adobe Commerce (Magento) + ServiceM8 Integration

Create service jobs from store orders, sync client profiles, update invoices, and alert your staff, all in just one click.

Most popular automationsmost-popular-automations
Adobe Commerce (Magento) + ServiceM8 Integration

Create ServiceM8 contact from new Adobe Commerce (Magento) customer

If you're an ecommerce business owner who uses Adobe Commerce (Magento) to power your online store, you'll be happy to know that when a new contact is created in ServiceM8, this automation will automatically create a customer in Adobe Commerce (Magento).

This means that you can keep track of all your customers and their orders in one place, making it easy to manage your business.
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Adobe Commerce (Magento) + ServiceM8 Integration

Create ServiceM8 contact from new Adobe Commerce (Magento) order

As an online store owner, you're likely using Adobe Commerce (Magento) to manage your sales. And if you're like most business owners, you also use a customer relationship management (CRM) tool to keep track of your customers' contact information.

But did you know that you can easily integrate Adobe Commerce (Magento) with ServiceM8? This integration will allow you to automatically create a contact for each new order in ServiceM8.

Not only will this save you time, but it will also ensure that your customer data is always up-to-date.
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ServiceM8 + Adobe Commerce (Magento) Integration

Create Adobe Commerce (Magento) customer for new ServiceM8 contact

Creating a new Adobe Commerce (Magento) customer for every new ServiceM8 contact is a great way to keep your databases in sync. This way, you can be sure that your customers' information is accurate and up to date, and that you're able to track their purchase history.

Additionally, this ServiceM8 - Adobe Commerce (Magento) integration can help you to better understand your customers' needs and preferences, and to target your marketing efforts more effectively. By keeping your Adobe Commerce (Magento) and ServiceM8 systems in sync, you can provide a better experience for your customers and thereby improve your business's bottom line.
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Connect more apps to your Adobe Commerce (Magento) + ServiceM8 flow

Sync your store orders and field jobs with accounting, billing, messaging, and support tools. Pick a combination and activate it in one click.

Adobe Commerce (Magento)
ServiceM8
+
XeroXero (4)
+
QuickBooks OnlineQuickBooks Online (3)
+
GmailGmail (3)
+
SlackSlack (3)
+
StripeStripe (3)
+
TwilioTwilio (3)
A
S
X
Create a ServiceM8 job when an Adobe Commerce (Magento) order is created, and create a Xero invoice instantly
New Adobe Commerce (Magento) orders generate a ServiceM8 job and a Xero invoice automatically, eliminating manual bookkeeping.
S
X
A
Create a Xero contact when a new client is added in ServiceM8, and update the customer in Adobe Commerce (Magento)
New ServiceM8 clients update your Xero accounts and Adobe Commerce (Magento) store records without manual checks.
S
X
A
When a Job invoice is paid in ServiceM8, update the Xero invoice status and create a sales order comment in Adobe Commerce (Magento)
Paid ServiceM8 invoices update your Xero records and post a payment note back to Adobe Commerce (Magento).
S
C
X
A
Use ChatGPT to summarise ServiceM8 job completion notes, create a Xero bill, and update Adobe Commerce (Magento)
ChatGPT processes ServiceM8 job notes to generate a Xero bill and update your Adobe Commerce (Magento) order.

Supported triggers and actions for Adobe Commerce (Magento) and ServiceM8

Mix and match to build the exact automation you need

Adobe Commerce (Magento)
Adobe Commerce (Magento) Triggers & Actions
Order is created in Adobe Commerce (Magento)
Triggers the automation when a new order is created
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Order is updated in Adobe Commerce (Magento)
Triggers the automation when any order is updated
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Customer is created in Adobe Commerce (Magento)
Triggers the automation when a customer is created
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Sales order invoice is created in Adobe Commerce (Magento)
Triggers the automation when a sales order invoice is created
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Product is created in Adobe Commerce (Magento)
Triggers the automation when a new product is created
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Sales order shipment is created in Adobe Commerce (Magento)
Triggers the automation when a sales order shipment is created
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Sales order credit memo is created in Adobe Commerce (Magento)
Triggers the automation when a sales order credit memo is created
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Customer group is created in Adobe Commerce (Magento)
Triggers the automation when a new customer group is created
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Create customer in Adobe Commerce (Magento)
Adds a new customer to the database
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Get customer by id in Adobe Commerce (Magento)
Retrieves customer information based on their id
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Create sales order invoice in Adobe Commerce (Magento)
Creates a new sales order invoice
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Get order by id in Adobe Commerce (Magento)
Retrieves an order by its id
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Create product in Adobe Commerce (Magento)
Generates and launch new products
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Create sales order comment in Adobe Commerce (Magento)
Creates a comment for a sales order
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Create category in Adobe Commerce (Magento)
Creates a new category for better organization
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ServiceM8
ServiceM8 Triggers & Actions
Instant
Job invoice is sent in ServiceM8
Triggers automation when a job invoice is sent
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Instant
Job is queued in ServiceM8
Triggers the automation when a job gets queued
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Instant
Job is completed in ServiceM8
Triggers automation when a job is completed
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Instant
Staff has clocked on in ServiceM8
Triggers automation when staff has clocked on
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Instant
Staff has clocked off in ServiceM8
Triggers automation when staff has clocked off
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Instant
Job video is added in ServiceM8
Triggers automation when a video is added to a job
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Instant
Job status is changed in ServiceM8
Triggers automation when a job status is changed
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Instant
Job review is received in ServiceM8
Triggers automation when a job review is received
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Instant
Job quote is sent in ServiceM8
Triggers automation when a job quote is sent
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Instant
Job quote is accepted in ServiceM8
Triggers automation when a job quote is accepted
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Instant
Job photo is added in ServiceM8
Triggers automation when a photo is added to a job
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Instant
Job note is added in ServiceM8
Triggers automation when a note is added to a job
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Instant
Job is checked out in ServiceM8
Triggers automation when a job is checked out
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Instant
Job is checked in in ServiceM8
Triggers automation when a job is checked in
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Instant
Job invoice is paid in ServiceM8
Triggers automation when a job invoice is paid
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Instant
Job badge is removed in ServiceM8
Triggers automation when a badge is removed from a job
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Instant
Job badge is added in ServiceM8
Triggers automation when a badge is added to a job
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Instant
Job is updated in ServiceM8
Triggers automation when a job is updated
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Instant
Proposal is viewed in ServiceM8
Triggers automation when a proposal is viewed
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Instant
Proposal is sent in ServiceM8
Triggers automation when a proposal is sent
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Instant
Message is received in inbox in ServiceM8
Triggers automation when a message is received in the inbox
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Instant
Form is submitted in ServiceM8
Triggers automation when a form is submitted
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Instant
Company is updated in ServiceM8
Triggers automation when a company is updated
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Instant
Company is created in ServiceM8
Triggers automation when a new company is created
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Instant
New job is created in ServiceM8
Triggers the automation when a new job is created
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Instant
New client is added in ServiceM8
Triggers the automation when a new client is added
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Instant
Form is completed in ServiceM8
Triggers the automation when a form is submitted
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Search client in ServiceM8
Searches client by name
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Get job details by UUID in ServiceM8
Retrieve job details using UUID
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Get staff by UUID in ServiceM8
Retrieve staff details using UUID
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Get job client details by company UUID in ServiceM8
Retrieve client by company details using UUID
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Get job client contact by company UUID in ServiceM8
Retrieve client contact company details using UUID
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Create a job in ServiceM8
Creates a new job
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Create a client in ServiceM8
Creates a new client record
Try it →

What can you automate with Adobe Commerce (Magento) + ServiceM8?

Streamline store orders, field service scheduling, customer records, and invoicing with powerful automated workflows.

What you can automate?
🚀
Create ServiceM8 jobs from store orders
Turn every new Adobe Commerce (Magento) order into a scheduled job in ServiceM8 automatically. Eliminate manual data transfer between your e-commerce platform and field service software.
📋
Capture every submitted field and item
Map customer names, shipping addresses, order items, and custom notes directly into your service jobs. Ensure your field team receives complete information for every visit.
🔔
Alert your team the moment work arrives
Notify dispatchers, managers, or technicians in Slack, Gmail, or SMS the second an order is placed or a job status changes. Keep everyone informed without manual check-ins.
🔀
Route jobs based on order criteria
Send high-priority store orders to specialized service teams while routine purchases follow standard routing. Apply smart conditions to handle different order types automatically.
🔄
Keep records updated as orders change
Update service jobs and customer profiles whenever an Adobe Commerce (Magento) order is modified or an invoice is paid. Prevent outdated information from causing scheduling errors.
👤
Sync customers without creating duplicates
Search existing client records before creating new profiles in ServiceM8 or Adobe Commerce (Magento). Maintain a clean, unified customer database across your entire business.
💳
Handle later status changes and payments
Update invoicing and order comments automatically when job quotes are accepted, invoices are paid, or work is marked completed. Keep billing and store systems synchronized.
🌐
Extend flows to accounting and messaging
Connect your core Adobe Commerce (Magento) and ServiceM8 setup with Xero, QuickBooks Online, Slack, or Gmail to build comprehensive multi-step business pipelines.
And much more...

Who is Adobe Commerce (Magento) + ServiceM8 integration for?

E-commerce managers, field service coordinators, and operations directors eliminate manual data entry and keep store orders and service jobs perfectly synchronized.

E-commerce Directors
E-commerce Directors
Field Service Coordinators
Field Service Coordinators
Operations Managers
Operations Managers
Customer Support Leads
Customer Support Leads
Sales Representatives
Sales Representatives
Finance Specialists
Finance Specialists
📈
E-commerce Directors
You manage online store sales and store performance metrics, but your reporting sheet only updates when someone manually exports orders, so your fulfillment counts are always a few hours behind — with this integration, every new order populates your operational workflow instantly and your data stays current.
Field Service Coordinators
You rely on timely customer purchases to dispatch field technicians, but staff find out about new store orders too late in the day to schedule visits efficiently — this integration means every storefront purchase creates a service job instantly so your team can deploy without delay.
🤝
Operations Managers
You answer to clients who want clear visibility into order fulfillment and service progress, but tracking details across separate store and job tools causes constant delays — automating both apps means your client records and job statuses update simultaneously without manual checks.
📊
Customer Support Leads
Your team handles high volumes of customer inquiries about store orders and active service appointments, but switching between platforms to verify order status slows down every reply — connecting these apps means complete order and job details appear in one place so support agents resolve questions faster.
🎯
Sales Representatives
You depend on store purchases and quote approvals to initiate follow-up consultations, but manual handoffs between e-commerce and field tools lead to missed opportunities — with this integration, new customer orders flow directly into your service pipeline the moment checkout completes.
🗂️
Finance Specialists
You need a reliable transaction history across store checkouts and completed service invoices, but missing records between platforms create auditing gaps — this integration means every order and invoice matches up automatically without manual reconciliation.
Our team

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Why choose Integrately to automate Adobe Commerce (Magento) + ServiceM8

Build and manage your Adobe Commerce (Magento) + ServiceM8 automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Adobe Commerce (Magento) + ServiceM8 with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect Adobe Commerce (Magento) to ServiceM8?
Frequently Asked Questions
You can connect Adobe Commerce (Magento) to ServiceM8 in one click using pre-built workflows on Integrately. Choose a ready template or ask Integrately AI to set up your custom workflow. You can also connect Xero, QuickBooks Online, Gmail, Slack, and 1,500+ other apps.
Can I automatically create ServiceM8 jobs when an Adobe Commerce (Magento) order is created?
Frequently Asked Questions
Can I connect Adobe Commerce (Magento), ServiceM8, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Adobe Commerce (Magento) and ServiceM8?
Frequently Asked Questions
How does Adobe Commerce (Magento) data sync with ServiceM8?
Frequently Asked Questions
Can I update customer profiles between ServiceM8 and Adobe Commerce (Magento)?
Frequently Asked Questions
Do I need coding skills to automate Adobe Commerce (Magento) and ServiceM8?
Frequently Asked Questions
Is the Adobe Commerce (Magento) and ServiceM8 integration free?
Frequently Asked Questions
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