Acuity Scheduling + Freshservice Integration

Connect Acuity Scheduling to Freshservice - Automate your workflows in 1-click

Leverage Acuity Scheduling automations to simplify appointment scheduling, reduce back-and-forth communication, and manage cancellations efficiently. With Freshservice automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. And automate all the repetitive tasks between Acuity Scheduling & Freshservice using Integrately.

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Ready Workflows For Acuity Scheduling + Freshservice Integration

Just click on the workflow you want to automate

Create Freshservice ticket for new Acuity Scheduling order

When you are running an online business, it is important to have a strong customer support system in place. So ,if your business uses Acuity Scheduling to manage order, you can use Freshservice to create ticket for each order.

In this way, you'll have a record of all the orders that have been placed, and you can track the progress of each one. Creating ticket for Acuity Scheduling order is a great way to keep your business organized and ensure that no detail is missed.

Set up this integration so that Freshservice starts working in tandem with Acuity Scheduling.

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2. Select what action you want to automate

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Acuity Scheduling + Freshservice Integration

Appointment is scheduled (with filters) in Acuity Scheduling
Triggers the automation when any appointment is scheduled, that matches criteria
Appointment is scheduled in Acuity Scheduling
Triggers the automation when any appointment is scheduled
Instant
Appointment is rescheduled in Acuity Scheduling
Triggers the automation when any appointment is rescheduled
Instant
Appointment is canceled in Acuity Scheduling
Triggers the automation when any appointment is canceled
Instant
Order is completed in Acuity Scheduling
Triggers the automation when any order is completed
Instant
Ticket is created in Freshservice
Triggers the automation when a new ticket is created
Ticket is updated in Freshservice
Triggers the automation when a ticket is modified
Requester is created in Freshservice
Triggers the automation when a new requester is created
Requester is updated in Freshservice
Triggers the automation when a requester is updated

Search appointment using client info in Acuity Scheduling
Searches for an appointment using client information
Get appointment by id in Acuity Scheduling
Retrieves an appointment using its id
Create an appointment in Acuity Scheduling
Schedule a new appointment
Reschedule an appointment in Acuity Scheduling
Reschedules an appointment
Cancel appointment in Acuity Scheduling
Cancel appointments with a click of a button
Customize block off time in Acuity Scheduling
Set unavailable time periods
Add package code in Acuity Scheduling
Adds code snippets to a package
Add coupon code in Acuity Scheduling
Apply a coupon code at checkout
Create ticket in Freshservice
Generates a new ticket
Create requester in Freshservice
Generates new requester profiles with particular parameters
Get requester by ID in Freshservice
Retrieves a requester's information using their unique id
Get agent by ID in Freshservice
Get group by ID in Freshservice
Retrieves a group by its id

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Integrate Acuity Scheduling & Freshservice In 1 Click
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Integrately is the only automation solution you will ever need. With 1200+ apps and 20 million+ ready 1-click automations, Integrately can automate almost any task from your workflow. Plus, our AI automation builder and 24/5 live chat support make it easy to get started. To top it off, you get a free forever plan. Sign up for Integrately now & start automating!

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You Can Also Connect Acuity Scheduling or Freshservice With 1200+ Other Apps

Acuity Scheduling helps to manage your appointments, track your time and turn no-shows into paying clients. It helps you to close more deals and free up hours of your time every week.

See Acuity Scheduling Integrations

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations