Activechat + WhatsApp Integration

Integrate Activechat to WhatsApp in one click, or tell Integrately AI how you want each response handled. Send templated alerts, trigger instant follow-ups, update your communication logs, and keep customers engaged automatically.

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1.
  • Activechat
    Response is captured from bot in Activechat Instant
  • WhatsApp
    Message is received in WhatsApp Instant
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2.
  • WhatsApp
    Send message (using template) in WhatsApp
  • WhatsApp
    Send message in WhatsApp

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Ready Workflows Ready Workflows for Activechat + WhatsApp Integration

Send WhatsApp messages from bot responses, trigger template notifications, log customer replies, and alert your support team, all in just one click.

Most popular automationmost-popular-automations
Activechat + WhatsApp Integration

Send WhatsApp message for new Activechat response

When you receive a new Activechat response, you can automatically send a WhatsApp message. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!

So go ahead and set up your automatic WhatsApp message today. Your future self will thank you.
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Activechat + WhatsApp flow

Send chat responses into your CRM and support tools while notifying your team instantly. Pick a combination and activate it in one click.

Activechat
WhatsApp
+
ShopifyShopify (3)
+
StripeStripe (3)
+
Google SheetsGoogle Sheets (3)
+
HubSpotHubSpot (3)
+
GmailGmail (3)
+
SlackSlack (3)
A
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Create a Shopify customer from every Activechat bot response, and send a message in WhatsApp.
Activechat bot responses create Shopify customers instantly, while WhatsApp messages keep your customers informed.
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S
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Create a Shopify order when a response is captured in Activechat, and send a WhatsApp template message.
Turn bot interactions into Shopify orders while notifying customers instantly via WhatsApp.
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S
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Update a Shopify customer record when an Activechat response is received, and alert via WhatsApp.
Keep customer profiles updated in Shopify based on live Activechat bot responses.

Supported triggers and actions for Activechat and WhatsApp

Mix and match to build the exact automation you need

Activechat
Activechat Triggers & Actions
Instant
Response is captured from bot in Activechat
Triggers the automation when a response is captured from a bot
Try it →
No action is available
WhatsApp
WhatsApp Triggers & Actions
Instant
Message is received in WhatsApp
Triggers the automation when a new message is received
Try it →
Send message (using template) in WhatsApp
Sends a message using a template
Try it →
Send message in WhatsApp
Delivers a message to a designated recipient
Try it →

What can you automate with Activechat + WhatsApp?

Turn bot interactions into instant WhatsApp messages, trigger automated templates, and keep your communication workflows running smoothly.

What you can automate?
💬
Send instant WhatsApp messages from bot responses
Whenever a response is captured from a bot in Activechat, automatically trigger a WhatsApp message. Eliminate manual messaging delays and keep your customers engaged in real time.
📝
Capture every submitted form field
Pass complete user answers and contact details from your Activechat bot directly into WhatsApp messages. Ensure no submitted detail is lost during customer handoffs.
🔔
Alert your team as soon as inquiries arrive
Notify support staff instantly via WhatsApp whenever a high-value response is captured in Activechat. Your team can step in immediately when urgent assistance is required.
🔀
Route messages based on submitted user data
Send standard WhatsApp notifications for general inquiries, or trigger priority template messages when VIP tags or specific criteria are met in Activechat.
🔄
Keep customer records up to date automatically
Synchronize ongoing chat interactions so that every bot response updates your WhatsApp communication history. Maintain accurate records across all customer touchpoints.
🔍
Prevent duplicate contacts and messages
Check existing communication logs before sending new WhatsApp messages from Activechat responses. Ensure customers receive clean, single touchpoints without redundant alerts.
⏱️
Handle follow-up triggers and status updates
Trigger automated WhatsApp template messages based on customer progression through your Activechat marketing funnels. Guide users smoothly from bot interaction to final resolution.
📊
Log chat responses in Google Sheets
Extend your Activechat and WhatsApp workflows by logging every captured bot response and sent message directly into Google Sheets for reporting and analysis.
And much more...

Who is Activechat + WhatsApp integration for?

Customer support teams, marketers, and business owners managing customer conversations benefit from instant WhatsApp messaging triggered by Activechat bot responses.

Performance marketers
Performance marketers
Customer support managers
Customer support managers
Agency account managers
Agency account managers
Sales operations teams
Sales operations teams
Account executives
Account executives
Support leads
Support leads
📈
Performance marketers
You're reviewing bot engagement metrics in Activechat, but your communication logs only update when someone manually exports data, so your response tracking numbers are always a few hours behind — with this integration, every bot response triggers an instant WhatsApp message and your records stay current.
⚡
Customer support managers
You're managing inquiries through Activechat bots, but urgent questions sit unnoticed until manual checks are done, so customers wait too long for replies — with this integration, every captured bot response sends an immediate WhatsApp message and your support speed improves.
🤝
Agency account managers
You're running client chat funnels in Activechat, but stakeholders lack visibility into automated interactions, so you spend hours compiling manual status reports — with this integration, every bot response dispatches automated WhatsApp updates and clients see progress instantly.
📊
Sales operations teams
You're handling high volumes of visitor inquiries in Activechat, but manual outreach fails to keep pace with incoming traffic, so potential leads slip through the cracks — with this integration, every captured response triggers automated WhatsApp messaging and no lead is missed.
🎯
Account executives
You're waiting for qualification details from Activechat bot flows, but handoffs between chat capture and outbound messaging rely on manual reviews, so follow-ups happen late — with this integration, every bot response immediately initiates a WhatsApp conversation and your pipeline moves faster.
🗂️
Support leads
You're tracking customer interactions across Activechat sessions, but incomplete chat histories leave blind spots in your customer records, so past issues get repeated — with this integration, every response captured creates reliable WhatsApp communication logs and your history stays complete.
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Why choose Integrately to automate Activechat + WhatsApp

Build and manage your Activechat + WhatsApp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Activechat + WhatsApp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Activechat to WhatsApp?
Frequently Asked Questions
You can connect Activechat to WhatsApp in one click using ready-made templates on Integrately. With 1-click automation setup and Integrately AI, your accounts link instantly to start triggering messages right away.
Can I trigger WhatsApp messages automatically from Activechat bot responses?
Frequently Asked Questions
Can I connect Activechat, WhatsApp, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Activechat and WhatsApp?
Frequently Asked Questions
How are bot responses captured from Activechat in this integration?
Frequently Asked Questions
Can I send WhatsApp message templates using bot data?
Frequently Asked Questions
Do I need coding skills to set up Activechat and WhatsApp automations?
Frequently Asked Questions
Is the Activechat and WhatsApp integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Activechat or WhatsApp With 1500+ Other Apps

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