When Capture response from bot in Activechat > Send email in SMTP > Send email in SMTP
When Capture response from bot in Activechat then Send email in SMTP and Send email in SMTP
Activechat + SMTP Integration
Integrate Activechat to SMTP in one click, or tell Integrately AI how you want each response handled. Capture bot responses, trigger emails, update your records, and notify your team automatically.
Free forever.Use premium features free for 14 days.1.
Response is captured from bot in Activechat Instant
2.
Send email in SMTP
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Ready Workflows for Activechat + SMTP Integration
Capture bot responses, send emails, keep records updated, and alert your team, all in just one click.
Most popular automations
Send SMTP email for new Activechat response
When you receive a new Activechat response, you can automatically send a SMTP email. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!
So go ahead and set up your automatic SMTP email today. Your future self will thank you.
See moreSo go ahead and set up your automatic SMTP email today. Your future self will thank you.
When Response is captured from bot in Activechat > Check any condition > Send email in SMTP
Activechat + SMTP Integration
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Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Activechat + SMTP flow
Bring in your favorite tools to handle follow-ups, update records, and keep teams informed after every bot response. Pick a combination and activate it in one click.
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Shopify (4)
Shopify (4) +
Google Sheets (4)
Google Sheets (4) +
HubSpot (4)
HubSpot (4) +
Slack (4)
Slack (4) +
Typeform (3)
Typeform (3) A
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When a response is captured from bot in Activechat, send an email in SMTP and create a customer in Shopify
New bot responses automatically trigger an SMTP email and create a customer record in Shopify without manual data entry.
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When a response is captured from bot in Activechat, send an email in SMTP and create an order in Shopify
Capture bot inquiries, send an immediate SMTP confirmation, and log a new order in Shopify automatically.
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When a response is captured from bot in Activechat, send an email in SMTP and create a product in Shopify
Add items to your Shopify catalog automatically when submitted through Activechat, accompanied by an SMTP email notification.
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When a response is captured from bot in Activechat, send an email in SMTP and update customer details in Shopify
Keep Shopify customer profiles up to date with fresh Activechat responses and notify stakeholders via SMTP.
Supported triggers and actions for Activechat and SMTP
Mix and match to build the exact automation you need
What can you automate with Activechat + SMTP?
Streamline your communication funnels by connecting automated chatbot responses directly to reliable email delivery infrastructure.
✉️
Send automated emails for every bot response
Trigger instant SMTP email delivery the moment a response is captured from bot in Activechat, ensuring zero delay in customer communication.
📋
Capture and map all submitted chatbot fields
Extract detailed customer inputs from bot interactions and pass them directly into your email templates and records.
🔔
Alert team members as soon as inquiries arrive
Keep internal stakeholders informed with immediate email notifications whenever a new customer conversation concludes.
🔀
Route emails based on specific user inputs
Trigger different email templates or follow-up sequences depending on the specific answers submitted in your chat funnel.
🔄
Keep customer records synchronized continuously
Ensure your CRM or database stays completely up to date with fresh interaction data from every chatbot session.
👥
Prevent duplicate entries across systems
Update existing contact records rather than creating redundant entries when returning users interact with your bot.
⏱️
Handle follow-up sequences after bot interactions
Schedule and execute subsequent communication steps automatically following the initial chat response.
🔗
Extend workflows to popular productivity tools
Connect your Activechat and SMTP flow with Google Sheets, Slack, or HubSpot to build multi-step operational pipelines.
And much more...
Who is Activechat + SMTP integration for?
Teams managing customer communications and automated outreach workflows benefit from instant message delivery and synchronized tracking.
Performance marketers
Customer support leads
Client account managers
Operations directors
Sales representatives
Data administrators
📈
Performance marketers
You're running campaign bots across multiple channels but your tracking sheet only updates when someone manually exports submissions, so the response counts you're reviewing are always hours behind — this integration means every new bot submission triggers instant email delivery and keeps your data current.
⚡
Customer support leads
You need to act fast on incoming customer queries, and you find out too late when bot responses sit unread in your inbox — automating both apps means every interaction triggers immediate email notifications so your team can respond without delay.
📊
Client account managers
You answer to stakeholders who want to see engagement progress, but compiling chat logs manually takes hours every week — with this integration, every conversation response is captured and emailed automatically, giving you reliable reporting data on demand.
🔄
Operations directors
The volume of chatbot traffic is too high for anyone to keep up by hand, leading to missed follow-ups and unorganized records — connecting these apps means every submission is handled instantly without manual data entry.
🤝
Sales representatives
You own the outreach stage and depend on automated alerts to hand over qualified bot leads the moment they arrive — this integration means instant email notifications reach your inbox right when a prospect engages.
🗂️
Data administrators
You need a reliable history of customer interactions and keep finding gaps caused by missed manual logging — automating both apps means every conversation generates a verified email record and structured log entry.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Activechat + SMTP
Build and manage your Activechat + SMTP automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Activechat + SMTP with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Connect Activechat + SMTP Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Activechat to SMTP?
You can connect Activechat to SMTP in 1-click using ready templates on Integrately or by asking Integrately AI to build your automation workflow.
Can I automatically send an email via SMTP when a bot response is captured in Activechat?
Can I connect Activechat, SMTP, and Google Sheets?
What is a good Zapier alternative for Activechat and SMTP?
How does Activechat handle customer response data during integration?
How does SMTP deliver bulk emails triggered by bot actions?
Do I need coding skills to automate Activechat and SMTP?
Is the Activechat and SMTP integration free?
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