Microsoft Office 365 + Activechat Integration

Integrate Activechat to Microsoft Office 365 in one click, or tell Integrately AI how you want each response handled. Capture chatbot submissions, create contacts, send follow-up emails, and keep your schedule current automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Microsoft Office 365
    Email is received in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is ended in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is about to start in Microsoft Office 365
  • Microsoft Office 365
    Email is created in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is created in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is started in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is updated in Microsoft Office 365
  • Microsoft Office 365
    Contact is created in Microsoft Office 365
  • Microsoft Office 365
    Contact is updated in Microsoft Office 365
  • Activechat
    Response is captured from bot in Activechat Instant
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2.
  • Microsoft Office 365
    Retrieve Event Attachment in Microsoft Office 365
  • Microsoft Office 365
    Retrieve Message Attachment in Microsoft Office 365
  • Microsoft Office 365
    Send email in Microsoft Office 365
  • Microsoft Office 365
    Create draft email in Microsoft Office 365
  • Microsoft Office 365
    Create event in Microsoft Office 365
  • Microsoft Office 365
    Create contact in Microsoft Office 365
  • Microsoft Office 365
    Update contact in Microsoft Office 365
  • Microsoft Office 365
    Search contact in Microsoft Office 365

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Ready Workflows Ready Workflows for Activechat + Microsoft Office 365 Integration

Capture bot responses, create contacts, send emails, schedule calendar events, and manage customer communications, all in just one click.

Most popular automationsmost-popular-automations
Activechat + Microsoft Office 365 Integration

Create Microsoft Office 365 event for new Activechat response

Any business that relies on online forms to collect customer data knows how important it is to have an efficient way to manage responses. Without a system in place, it can be all too easy for new responses to get lost in the shuffle. Integrately's Activechat - Microsoft Office 365 integration provides a simple solution by automatically creating Microsoft Office 365 events for each new Activechat response submission.

This integration ensures that every response is followed up in a timely manner, and no leads are left behind. In addition, this integration makes it easy to track which team member is responsible for each follow-up, making it easy to hold everyone accountable.

As a result, this Activechat - Microsoft Office 365 integration can help any business streamline its follow-up process and close more deals.
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Activechat + Microsoft Office 365 Integration

Create Microsoft Office 365 contact for new Activechat response

When someone completes your Activechat, a new contact is automatically created in your Microsoft Office 365. This way, you can quickly follow up with the response and turn them into a customer!

Plus, all of the information from the Activechat is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a Activechat - Microsoft Office 365 integration set up makes it easy to manage your customer relationships and grow your business.
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Activechat + Microsoft Office 365 Integration

Send Microsoft Office 365 message for new Activechat response

When you receive a new Activechat response, you can automatically send a Microsoft Office 365 message. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!

So go ahead and set up your automatic Microsoft Office 365 message today. Your future self will thank you.
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Connect more apps to your Activechat + Microsoft Office 365 flow

Sync your chatbot leads and office communications with CRMs, scheduling tools, and marketing platforms. Pick a combination and activate it in one click.

Microsoft Office 365
Activechat
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SalesforceSalesforce (5)
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HubSpotHubSpot (5)
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CalendlyCalendly (5)
+
TypeformTypeform (5)
+
MailchimpMailchimp (5)
+
SlackSlack (5)
A
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Capture Activechat bot responses to create Microsoft Office 365 contacts and log leads in Salesforce.
Every bot response creates a Microsoft Office 365 contact and adds a lead in Salesforce instantly, eliminating manual data entry.
A
M
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Send a Microsoft Office 365 email and create a Salesforce task when an Activechat bot captures a response.
Notify prospects via Microsoft Office 365 and open a follow-up task in Salesforce the moment a bot conversation finishes.
A
M
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If an Activechat bot response indicates enterprise tier, create a Microsoft Office 365 contact and add a priority lead in Salesforce.
Route high-value chatbot enquiries to Microsoft Office 365 and Salesforce with priority handling based on submitted data.
A
M
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Use Claude to evaluate Activechat bot responses before creating Microsoft Office 365 contacts and updating Salesforce records.
Qualify bot enquiries using Claude before updating Microsoft Office 365 contacts and Salesforce lead scoring.
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Turn every Activechat bot response into a Microsoft Office 365 contact, update Salesforce, and notify the team in Slack.
Sync chatbot responses across Microsoft Office 365 and Salesforce while announcing new prospects instantly in Slack.

Supported triggers and actions for Microsoft Office 365 and Activechat

Mix and match to build the exact automation you need

Microsoft Office 365
Microsoft Office 365 Triggers & Actions
Email is received in Microsoft Office 365
Triggers the automation when an email is received
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Calendar event is ended in Microsoft Office 365
Triggers the automation when a new event is ended in a calendar
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Calendar event is about to start in Microsoft Office 365
Triggers the automation when event is about to start
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Email is created in Microsoft Office 365
Triggers the automation when a new email is created
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Calendar event is created in Microsoft Office 365
Triggers the automation when a new event is created in a calendar
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Calendar event is started in Microsoft Office 365
Triggers the automation when a new event is created in a calendar
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Calendar event is updated in Microsoft Office 365
Triggers the automation when a calendar event is updated
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Contact is created in Microsoft Office 365
Triggers the automation when a new contact is created
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Contact is updated in Microsoft Office 365
Triggers the automation when a contact is updated
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Retrieve Event Attachment in Microsoft Office 365
Retrieves an attachment from an event by its ID.
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Retrieve Message Attachment in Microsoft Office 365
Retrieves an attachment from a message by its ID.
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Send email in Microsoft Office 365
Sends an email to a recipient
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Create draft email in Microsoft Office 365
Adds a new contact to the contact list
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Create event in Microsoft Office 365
Adds a new contact to the contact list
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Create contact in Microsoft Office 365
Adds a new contact to the database
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Update contact in Microsoft Office 365
Updates contact information with new details
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Search contact in Microsoft Office 365
Finds and retrieves contact information
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Activechat
Activechat Triggers & Actions
Instant
Response is captured from bot in Activechat
Triggers the automation when a response is captured from a bot
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No action is available

What can you automate with Activechat + Microsoft Office 365?

Streamline your chatbot funnels and office communications with powerful ready-made workflows.

What you can automate?
🤖
Sync chatbot responses to Microsoft Office 365 contacts automatically
Turn every bot interaction into a new Microsoft Office 365 contact the moment it occurs, eliminating manual data entry and keeping your office directory up to date.
📋
Capture every submitted chatbot field into office records
Map all collected chatbot data into Microsoft Office 365 contact fields instead of just names and emails, ensuring your records contain complete customer context.
✉️
Send automated confirmation emails through Microsoft Office 365
Trigger instant response emails from Microsoft Office 365 whenever a visitor completes an Activechat bot conversation, keeping communication fast and professional.
🔀
Route bot enquiries based on submitted field values
Send urgent requests to support and sales inquiries to reps by evaluating chatbot responses before creating office contacts or draft emails.
📅
Schedule Microsoft Office 365 calendar events from bot bookings
Create calendar events and meetings automatically in Microsoft Office 365 when chatbot visitors request demonstrations or consultations.
🔍
Search and update existing Microsoft Office 365 contacts
Check if a contact already exists in Microsoft Office 365 before creating a new record, preventing duplicate entries from recurring chatbot visitors.
⏱️
Prepare draft emails for follow-up outreach
Create draft emails in Microsoft Office 365 automatically from bot summaries so your team can review and send outreach messages faster.
🔗
Extend your workflow to CRMs and messaging apps
Connect your Activechat and Microsoft Office 365 flow to HubSpot or Slack to notify teams and log deals in a single multi-step automation.
And much more...

Who is Activechat + Microsoft Office 365 integration for?

Sales, support, and marketing teams using Activechat bots and Office 365 benefit from automated contact creation and streamlined customer communications.

Performance marketers
Performance marketers
Sales development reps
Sales development reps
Client success managers
Client success managers
Support team leads
Support team leads
Operations coordinators
Operations coordinators
Account managers
Account managers
📈
Performance marketers
You're running chatbot campaigns to capture leads but your office records only update when someone manually exports data, so the conversion counts you're reviewing are always hours behind — with this integration, every new response lands in Microsoft Office 365 instantly and your contact data stays current.
Sales development reps
You rely on rapid outreach to convert inbound chatbot traffic but you find out about new prospects too late in the day, causing leads to go cold — with this integration, every bot submission creates an office contact immediately so you can follow up first.
🤝
Client success managers
You answer to clients who expect prompt updates on customer inquiries and ticket statuses, but manual logging creates frustrating delays — with this integration, automating both apps means every interaction is tracked and visible without extra effort.
🎧
Support team leads
Your chatbot handles high volumes of customer queries that need to be turned into office records and follow-up tasks by hand, leading to missed items — with this integration, connecting these apps means every inquiry generates a contact and draft email automatically.
📋
Operations coordinators
You depend on accurate handoffs from automated chatbot funnels to office workflows, but manual data transfer introduces errors — with this integration, this integration means every bot response flows smoothly into your office tools without manual intervention.
🗂️
Account managers
You need a reliable customer history in your office tools but keep finding gaps caused by missed chatbot transcripts — with this integration, automating both apps means every conversation detail is captured and stored in your Microsoft Office 365 contacts reliably.
Our team

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Why choose Integrately to automate Microsoft Office 365 + Activechat

Build and manage your Microsoft Office 365 + Activechat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Office 365 + Activechat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

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Frequently Asked Questions

How do I connect Activechat to Microsoft Office 365?
Frequently Asked Questions
You can connect Activechat to Microsoft Office 365 in one click using ready-made templates on Integrately or by asking Integrately AI to build the automation for you.
Can I automatically create Microsoft Office 365 contacts from Activechat bot responses?
Frequently Asked Questions
Can I connect Activechat, Microsoft Office 365, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for Activechat and Microsoft Office 365?
Frequently Asked Questions
How does Activechat handle response capture in this integration?
Frequently Asked Questions
Can Microsoft Office 365 send emails automatically when bot responses arrive?
Frequently Asked Questions
Do I need coding skills to automate Activechat and Microsoft Office 365?
Frequently Asked Questions
Is the Activechat and Microsoft Office 365 integration free?
Frequently Asked Questions
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