Create Act! 365 contact for new Intercom user
Intercom + Act! 365 Integration
Act! 365 + Intercom Integration
Integrate Act! 365 to Intercom in one click, or tell Integrately AI how you want each contact handled. Create leads and users, update profiles, sync conversations, and trigger follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
New contact is created in Act! 365
Company is created in Intercom Instant- Conversation is closed by admin in Intercom Instant
- Teammate replied in Intercom Instant
- Admin initiates conversation in Intercom Instant
- Note is added to conversation in Intercom Instant
- Conversation is assigned to any teammate in Intercom Instant
- User is created in Intercom Instant
- User is deleted in Intercom Instant
- User is unsubscribed in Intercom Instant
- User email is updated in Intercom Instant
- Event is created in Intercom Instant
- Conversation is tagged in Intercom Instant
- Conversation is partially deleted in Intercom Instant
- Conversation is snoozed in Intercom Instant
- Lead is created in Intercom Instant
- User or lead is replied in Intercom Instant
- Message is created from user or lead in Intercom Instant
- Email is added to lead in Intercom Instant
- Lead is tagged in Intercom Instant
- Lead is untagged in Intercom Instant
- Admin opened conversation in Intercom Instant
2.
- Create contact in Act! 365
- Add tag to user in Intercom
- Remove tag from user in Intercom
- Add contact to company in Intercom
- Get admin by id in Intercom
- Create user in Intercom
- Update user in Intercom
- Create lead in Intercom
- Update lead in Intercom
- Add tag on lead in Intercom
- Update company in Intercom
- Add/Remove tag on company in Intercom
- Send message in Intercom
- Create event in Intercom
- Search user in Intercom
- Search lead in Intercom
- Search company in Intercom
Trusted by experts at...
Ready Workflows for Act! 365 + Intercom Integration
Capture new contacts, create matching Intercom leads, update user profiles, alert your team, and send follow-ups, all in just one click.
Most popular automation
- 1of1
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Act! 365 + Intercom flow
Keep your team informed, update your CRM records, and trigger automated notifications after every contact or conversation event. Pick a combination and activate it in one click.
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Hubspot (8)
Hubspot (8) +
Gmail (8)
Gmail (8) +
Slack (8)
Slack (8) +
Stripe (8)
Stripe (8) +
Calendly (8)
Calendly (8) +
Mailchimp (8)
Mailchimp (8) A
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Add every new Act! 365 contact to Intercom as a lead, and create a matching contact in HubSpot
New Act! 365 contacts appear in Intercom as leads instantly and create a matching record in HubSpot, so your sales and support teams stay perfectly aligned.
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When a new user is created in Intercom, create a contact in Act! 365, and create a task in HubSpot
Intercom user creations instantly update Act! 365 contacts and open a follow-up task in HubSpot, ensuring no new inquiry slips through the cracks.
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When a conversation is closed by an admin in Intercom, create an Act! 365 contact and update the deal stage in HubSpot
Closed Intercom support conversations trigger contact updates in Act! 365 and advance deal stages in HubSpot automatically.
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Create a HubSpot task for every new lead created in Intercom, and log the contact details in Act! 365
New Intercom leads instantly generate HubSpot follow-up tasks while logging complete contact profiles in Act! 365.
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If an Intercom conversation is assigned to a teammate, create an Act! 365 contact and create a priority deal in HubSpot
Assigned Intercom conversations automatically create Act! 365 contacts and set up priority deals in HubSpot for immediate sales follow-up.
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When a company is created in Intercom, create an Act! 365 contact and update the matching company record in HubSpot
New Intercom company profiles automatically sync with Act! 365 contacts and update corresponding company records in HubSpot.
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Use Claude to analyse every new Intercom user message, create an Act! 365 contact, and create a HubSpot deal
Claude evaluates incoming Intercom messages, extracts insights, logs Act! 365 contacts, and opens qualified deals in HubSpot automatically.
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When a user is created in Intercom, create an Act! 365 contact, create a HubSpot contact, and post a Slack alert
New Intercom users instantly generate Act! 365 contacts, HubSpot records, and team notification messages in Slack.
Supported triggers and actions for Act! 365 and Intercom
Mix and match to build the exact automation you need
Act! 365 Triggers & Actions
Intercom Triggers & Actions
Instant
Company is created in Intercom
Triggers the automation when a new company is created
Try it → Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
Try it → Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
Try it → Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
Try it → Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
Try it → Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
Try it → Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
Try it → Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
Try it → Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
Try it → Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
Try it → Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
Try it → Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
Try it → Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
Try it → Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
Try it → Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
Try it → What can you automate with Act! 365 + Intercom?
Streamline your customer relationship management and support workflows with powerful automated connections between Act! 365 and Intercom.
🔄
Sync contacts between Act! 365 and Intercom automatically
Turn every new Act! 365 contact into an Intercom lead instantly, or create Act! 365 contacts from new Intercom user registrations without manual copying.
📋
Capture every submitted field and user detail
Map available contact attributes and custom fields from Act! 365 straight into Intercom user profiles, ensuring your support team has complete background information.
🔔
Alert your team the moment a conversation closes
Send instant notifications to your sales or support channels whenever an Intercom conversation is closed by an admin, keeping everyone informed of project resolutions.
🔀
Route leads differently based on submitted attributes
Check company size or custom lead tags in Intercom and route Act! 365 contact creation to different pipelines or priority tiers automatically.
🔄
Keep customer records updated as status changes
Update Act! 365 contact records whenever Intercom user emails change or when support conversations are assigned to different teammates.
✨
Add or update records instead of creating duplicates
Search existing Act! 365 contact databases before creating new entries, ensuring your Intercom and CRM systems remain clean and free of duplicate profiles.
🏷️
Manage tags and status changes seamlessly
Add or remove tags on Intercom users and leads automatically whenever contact milestones are reached or updated in Act! 365.
💬
Extend your workflow to team communication apps
Connect your core Act! 365 and Intercom flow to Slack to post team alerts, celebrate closed deals, and broadcast urgent support tickets instantly.
And much more...
Who is Act! 365 + Intercom integration for?
Teams managing customer relationships and support tickets across Act! 365 and Intercom rely on this integration to eliminate manual data entry and keep pipeline records current.
Sales Operations Managers
Customer Support Leads
Account Executives
Growth Marketing Teams
Customer Success Specialists
CRM Database Administrators
📈
Sales Operations Managers
You're reviewing Act! 365 contact metrics and Intercom lead pipelines but your reports only update when someone manually exports records, so the conversion counts you're optimising against are always outdated — with this integration, every new contact syncs instantly and your pipeline analytics stay current.
⚡
Customer Support Leads
You need to respond immediately when VIP users submit inquiries in Intercom, but finding their contact history in Act! 365 takes too long, so response times slip — with this integration, contact records appear instantly alongside support tickets so your team can resolve issues without delay.
🤝
Account Executives
You report on deal progress to clients who expect real-time updates across sales and support tools, but manual status logging leaves gaps in your timelines — with this integration, every conversation closure and lead creation updates your records automatically, giving clients a clear picture of progress.
📊
Growth Marketing Teams
The volume of new leads and chat signups across Intercom is too high for anyone to keep up with by hand, leading to missed follow-ups and unrecorded prospects — with this integration, every lead flows directly into Act! 365 without manual copying, ensuring zero drop-off in your acquisition funnel.
🔄
Customer Success Specialists
You own the onboarding stage and depend on sales reps to hand over complete Act! 365 profiles, but crucial customer details frequently get lost in translation — with this integration, every contact and conversation detail transfers seamlessly, ensuring you have complete context from day one.
🗂️
CRM Database Administrators
You need a reliable customer history in Act! 365 and Intercom, but manual data entry errors keep creating duplicate or incomplete records — with this integration, automated synchronisation guarantees clean, gap-free contact logs across both platforms.
Did you know?
Our team can create automations for you... At no extra cost!
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Why choose Integrately to automate Act! 365 + Intercom
Build and manage your Act! 365 + Intercom automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Act! 365 + Intercom with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Select Automation
2
Connect Accounts
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Automation is ready
Connect Act! 365 + Intercom Now 
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Frequently Asked Questions
How do I connect Act! 365 to Intercom?
You can connect Act! 365 to Intercom in one click using ready-made templates on Integrately. Link your accounts, select a trigger event like a new contact, and let Integrately AI handle the setup.
Can I automatically create an Intercom lead when a new contact is created in Act! 365?
Can I connect Act! 365, Intercom, and Slack?
What is a good Zapier alternative for Act! 365 and Intercom?
How does Act! 365 handle new contact triggers for Intercom leads?
Can Intercom conversation updates trigger Act! 365 contact updates?
Do I need coding skills to automate Act! 365 and Intercom?
Is the Act! 365 and Intercom integration free?
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