Act! 365 + Capsule CRM Integration

Integrate Act! 365 to Capsule CRM in one click, or tell Integrately AI how you want each contact handled. Enrich and qualify contacts, create new persons, update your pipeline, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Act! 365
    New contact is created in Act! 365
  • Capsule CRM
    Person is created in Capsule CRM Instant
  • Capsule CRM
    Person is updated in Capsule CRM Instant
  • Capsule CRM
    Task is created in Capsule CRM Instant
  • Capsule CRM
    Task is updated in Capsule CRM Instant
  • Capsule CRM
    Opportunity is created in Capsule CRM Instant
  • Capsule CRM
    Opportunity is updated in Capsule CRM Instant
  • Capsule CRM
    Case is created in Capsule CRM Instant
  • Capsule CRM
    Case is updated in Capsule CRM Instant
  • Capsule CRM
    Organisation is created in Capsule CRM Instant
  • Capsule CRM
    Organisation is updated in Capsule CRM Instant
Arrow Right
2.
  • Act! 365
    Create contact in Act! 365
  • Capsule CRM
    Update person in Capsule CRM
  • Capsule CRM
    Create person in Capsule CRM
  • Capsule CRM
    Search person in Capsule CRM
  • Capsule CRM
    Create opportunity in Capsule CRM
  • Capsule CRM
    Search opportunity in Capsule CRM
  • Capsule CRM
    Create task in Capsule CRM
  • Capsule CRM
    Add note to entity in Capsule CRM
  • Capsule CRM
    Create organisation in Capsule CRM
  • Capsule CRM
    Search organisation in Capsule CRM
  • Capsule CRM
    Search person or organisation in Capsule CRM
  • Capsule CRM
    Add tag to entity in Capsule CRM
  • Capsule CRM
    Create case in Capsule CRM
  • Capsule CRM
    Search case in Capsule CRM
  • Capsule CRM
    Search milestone in Capsule CRM

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Ready Workflows Ready Workflows for Act! 365 + Capsule CRM Integration

Capture new contacts, create person records, update pipelines, assign tasks, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Capsule CRM + Act! 365 Integration

Create Act! 365 contact for new Capsule CRM person

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this Capsule CRM - Act! 365 integration, anytime a new Capsule CRM person is created, an Act! 365 contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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Act! 365 + Capsule CRM Integration

Create Capsule CRM person for new Act! 365 contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this Act! 365 - Capsule CRM integration, anytime a new Act! 365 contact is created, an Capsule CRM person should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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Act! 365 + Capsule CRM Integration

Create Capsule CRM opportunity from new Act! 365 contact

Anytime a new contact is created in your Act! 365, a new opportunity will automatically be created in your Capsule CRM. This ensures that all of your opportunity are linked to the right contact, and that you never miss an opportunity to follow up with a new lead.

This Act! 365 - Capsule CRM integration save you time and effort by keeping your data synchronized across systems. As a result, you can focus on your core business objectives and leave the tedious data entry to the automation.
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Act! 365 + Capsule CRM Integration

Create Capsule CRM task for new Act! 365 contact

In Act! 365, when you create a contact, it automatically creates a task in Capsule CRM for that contact. This is a great way to keep track of all your interactions with each customer. You can also see all the task associated with a particular contact on their contact profile.

This makes it easy to stay organized and ensure no important steps are missed when working with a customer.
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Connect more apps to your Act! 365 + Capsule CRM flow

Sync your customer data to marketing lists, log records in spreadsheets, and alert your team the moment a deal moves. Pick a combination and activate it in one click.

Act! 365
Capsule CRM
+
MailchimpMailchimp (4)
+
Google SheetsGoogle Sheets (4)
+
GmailGmail (4)
+
SlackSlack (4)
+
StripeStripe (4)
+
TrelloTrello (4)
A
C
M
Add every new Act! 365 contact to Capsule CRM, and subscribe them in Mailchimp.
New Act! 365 contacts become Capsule CRM persons and Mailchimp subscribers instantly without manual exports.
C
A
M
When a person is created in Capsule CRM, create a contact in Act! 365 and add them in Mailchimp.
Keep Act! 365 and Mailchimp updated whenever a new person is added to Capsule CRM.
C
A
M
When a Capsule CRM opportunity is created, update Act! 365 and add a tag in Mailchimp.
Tag Mailchimp subscribers and update Act! 365 when new pipeline opportunities appear in Capsule CRM.
C
A
M
When a Capsule CRM task is updated, create an Act! 365 contact and update Mailchimp subscriber data.
Keep contact records current in Act! 365 and Mailchimp when task milestones update in Capsule CRM.

Supported triggers and actions for Act! 365 and Capsule CRM

Mix and match to build the exact automation you need

Act! 365
Act! 365 Triggers & Actions
New contact is created in Act! 365
Triggers the automation when a new contact is added
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Create contact in Act! 365
Adds a new contact to the database
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Capsule CRM
Capsule CRM Triggers & Actions
Instant
Person is created in Capsule CRM
Triggers the automation when a new person is created
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Instant
Person is updated in Capsule CRM
Triggers the automation when a person's profile is updated
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Instant
Task is created in Capsule CRM
Triggers the automation when a new task is created
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Instant
Task is updated in Capsule CRM
Triggers the automation when any task is updated
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Instant
Opportunity is created in Capsule CRM
Triggers the automation when any opportunity is updated
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Instant
Opportunity is updated in Capsule CRM
Triggers the automation when any opportunity is updated
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Instant
Case is created in Capsule CRM
Triggers the automation when a case is created
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Instant
Case is updated in Capsule CRM
Triggers the automation when any case is updated
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Instant
Organisation is created in Capsule CRM
Triggers the automation when a new organization is created
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Instant
Organisation is updated in Capsule CRM
Triggers the automation when any organization's profile is modified
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Update person in Capsule CRM
Generates a new person
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Create person in Capsule CRM
Generates a new person
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Search person in Capsule CRM
Retrieves information about a person
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Create opportunity in Capsule CRM
Creates a new instance of the support system
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Search opportunity in Capsule CRM
Searches for a opportunity
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Create task in Capsule CRM
Creates a new task
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Add note to entity in Capsule CRM
Adds a note to a entity
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Create organisation in Capsule CRM
Generates a new invoice
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Search organisation in Capsule CRM
Finds and retrieves information about a organization
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Search person or organisation in Capsule CRM
Searches for a person or organisation
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Add tag to entity in Capsule CRM
Assigns a tag to a designated entity
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Create case in Capsule CRM
Generates a new case entry
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Search case in Capsule CRM
Searches for a case record
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Search milestone in Capsule CRM
Searches for a milestone
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What can you automate with Act! 365 + Capsule CRM?

Streamline your contact management, pipeline tracking, and customer communication across Act! 365 and Capsule CRM.

What you can automate?
🔄
Sync new contacts into CRM records automatically
Turn every new contact created in Act! 365 into a fully populated person record in Capsule CRM without touching a keyboard. Eliminate manual entry errors and keep your sales database fully synchronized.
📋
Capture every submitted contact detail accurately
Map complete contact profiles including names, phone numbers, and company information across your systems. Ensure your sales team has all necessary background data for every outreach attempt.
💬
Notify your team the moment a lead arrives
Send instant alerts to your communication channels or inbox whenever a new contact or opportunity is created. Empower your team to respond to high-intent prospects within seconds.
🔀
Route records based on submitted criteria
Apply conditional logic to direct specific leads to designated pipeline stages or team members based on form responses or account tiers. Automate your qualification workflow from start to finish.
📈
Keep pipeline stages updated in real time
Reflect deal updates, opportunity changes, and task completions across both Act! 365 and Capsule CRM simultaneously. Maintain a single source of truth for your entire sales pipeline.
🔍
Prevent duplicate records with smart matching
Search existing database records before creating new entries to keep your CRM clean and organized. Avoid cluttering your workspace with redundant contact profiles.
💳
Manage status changes and milestone updates
Trigger automated workflows when support cases resolve, tasks complete, or deals close. Keep all connected systems informed of customer lifecycle changes instantly.
📧
Extend your workflow to external marketing tools
Connect your core CRM pair with Mailchimp to add subscribers, tag audiences, and launch automated email campaigns as soon as new contacts appear.
And much more...

Who is Act! 365 + Capsule CRM integration for?

Sales teams, marketers, and business owners managing leads across Act! 365 and Capsule CRM need reliable record synchronisation to eliminate manual data entry and prevent missed follow-ups.

Operations managers
Operations managers
Sales representatives
Sales representatives
Account managers
Account managers
Customer support teams
Customer support teams
Sales coordinators
Sales coordinators
Data administrators
Data administrators
📈
Operations managers
You're reviewing pipeline reports in Act! 365 but your tracking logs only update when someone manually exports records, so the metrics you're optimising against are always a few hours behind — automating both apps means every new contact populates instantly and your data stays current.
Sales representatives
You need to act fast on incoming leads in Act! 365, but manual CRM entry means you find out about prospects too late in the day — connecting these apps means every person record is created immediately and your outreach begins without delay.
📋
Account managers
You answer to stakeholders who want to see live progress across customer accounts, but updating multiple systems by hand creates constant bottlenecks — with this integration, pipeline updates sync instantly and your reporting remains accurate at all times.
📊
Customer support teams
The volume of incoming inquiries is too high for anyone to keep up by hand, leading to missed tickets and disjointed customer histories — automating both apps means every case and contact populates your database without manual intervention.
🔄
Sales coordinators
You own the closing step and depend on someone upstream to hand over prospect details, but delayed communication causes deals to stall — integrating these apps means record handoffs happen automatically the moment a contact is created.
🗂️
Data administrators
You need a reliable history of all customer interactions and keep finding gaps caused by missed manual data entry between systems — automating both apps means every interaction is logged accurately and your audit trails remain complete.
Our team

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Why choose Integrately to automate Act! 365 + Capsule CRM

Build and manage your Act! 365 + Capsule CRM automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Act! 365 + Capsule CRM with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Act! 365 to Capsule CRM?
Frequently Asked Questions
You can connect Act! 365 to Capsule CRM in one click using ready templates on Integrately, or use Integrately AI to configure custom workflows linking tools like Google Sheets, Gmail, and Slack.
Can I automatically sync new Act! 365 contacts into Capsule CRM?
Frequently Asked Questions
Can I connect Act! 365, Capsule CRM, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Act! 365 and Capsule CRM?
Frequently Asked Questions
How does Act! 365 handle contact creation events here?
Frequently Asked Questions
How does Capsule CRM process person and opportunity updates?
Frequently Asked Questions
Do I need coding skills to automate Act! 365 and Capsule CRM?
Frequently Asked Questions
Is the Act! 365 and Capsule CRM integration free?
Frequently Asked Questions
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You Can Also Connect Act! 365 or Capsule CRM With 1500+ Other Apps

Act! 365
Popular Act! 365 Integrations
Connect Act! 365 with marketing platforms, form builders, and lead capture tools to streamline prospect intake.
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Act! 365 Integrations arrow right
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Capsule CRM
Popular Capsule CRM Integrations
Sync Capsule CRM with project management, invoicing, and reporting tools to keep business operations coordinated.