Act-On + Mojo Helpdesk Integration

Integrate Act-On to Mojo Helpdesk in one click, or tell Integrately AI how you want each submission handled. Capture contact details, create support tickets, notify your support team, and track follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Act-On
    Contact marked email as spam in Act-On Instant
  • Act-On
    Contact opt global out in Act-On Instant
  • Act-On
    Contact opt global in in Act-On Instant
  • Act-On
    Contact is updated in Act-On Instant
  • Act-On
    Contact is added in Act-On Instant
  • Act-On
    Subscription category opt out in Act-On Instant
  • Act-On
    Subscription category opt in in Act-On Instant
  • Act-On
    Contact is added to soft bounce list in Act-On Instant
  • Act-On
    Subscription category is updated in Act-On Instant
  • Act-On
    Subscription category is deleted in Act-On Instant
  • Act-On
    Subscription category is added in Act-On Instant
  • Act-On
    CRM is disconnected in Act-On Instant
  • Act-On
    CRM is connected in Act-On Instant
  • Act-On
    Contact is added to hard bounce list in Act-On Instant
  • Act-On
    Automated program is stopped in Act-On Instant
  • Act-On
    Automated program is started in Act-On Instant
  • Act-On
    Form is submitted in Act-On Instant
  • Mojo Helpdesk
    Ticket with scheduled on is created in Mojo Helpdesk
  • Mojo Helpdesk
    Ticket with due on is created in Mojo Helpdesk
  • Mojo Helpdesk
    User is created in Mojo Helpdesk
  • Mojo Helpdesk
    Ticket is created in Mojo Helpdesk
Arrow Right
2.
  • Act-On
    Search contact in marketing list by email in Act-On
  • Act-On
    Import contacts in Act-On
  • Act-On
    Search contact in all contacts by email in Act-On
  • Act-On
    Create or update contact in marketing list by email in Act-On
  • Act-On
    Add contact to direct select segment in all contacts in Act-On
  • Act-On
    Create or update contact in all contacts by external id in Act-On
  • Act-On
    Create or update contact in all contacts by email in Act-On
  • Act-On
    Add contact to marketing list in Act-On
  • Mojo Helpdesk
    Create ticket in Mojo Helpdesk
  • Mojo Helpdesk
    Create user in Mojo Helpdesk

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Ready Workflows Ready Workflows for Act-On + Mojo Helpdesk Integration

Capture leads as tickets, organise customer requests, keep support updated, alert your team, and send follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Act-On + Mojo Helpdesk Integration

Create Mojo Helpdesk ticket for new Act-On contact

If you're using Act-On to send your marketing emails, you can also use it to create and manage ticket for Mojo Helpdesk. contact created in Act-On will automatically be created as ticket in Mojo Helpdesk, so you can easily keep track of all Mojo Helpdesk requests in one place.

This automation will help you stay organized and provide top-notch customer service. It's a great system that helps you take care of your customers so you can focus on growing your business.
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Act-On + Mojo Helpdesk Integration

Create Mojo Helpdesk ticket for new Act-On form submission

Creating Mojo Helpdesk tickets automatically for every new Act-On form submission received can help to ensure that each form submission is dealt with in a timely and efficient manner.

By automatically creating a support ticket, you can help to ensure that each response is routed to the appropriate team member and that follow-up actions are taken in a timely manner. This can help to improve your overall customer satisfaction levels and ensure that each customer receives the best possible service.
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  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Act-On + Mojo Helpdesk flow

Sync customer records with your CRM, log tickets in spreadsheets, alert your team in chat, and trigger follow-up actions across your entire stack. Pick a combination and activate it in one click.

Act-On
Mojo Helpdesk
+
SalesforceSalesforce (5)
+
Google SheetsGoogle Sheets (5)
+
HubspotHubspot (5)
+
SlackSlack (5)
+
GmailGmail (5)
+
StripeStripe (5)
A
M
S
Create a Mojo Helpdesk ticket from every Act-On form submission, and add the lead to Salesforce
Act-On form submissions instantly generate support tickets in Mojo Helpdesk and create corresponding contact records in Salesforce without manual entry.
M
A
S
When a Mojo Helpdesk ticket is created, search for the contact in Act-On and update Salesforce
New support tickets in Mojo Helpdesk trigger a lookup in Act-On to sync customer history and update Salesforce records instantly.
M
A
S
When a Mojo Helpdesk ticket is marked resolved, update the contact in Act-On and Salesforce
Resolved support tickets update customer status in Act-On and sync the final status back to your Salesforce account.
A
M
S
Create a Salesforce task whenever an Act-On contact is updated and a Mojo Helpdesk ticket is logged
Updated Act-On contacts combined with Mojo Helpdesk tickets automatically generate actionable follow-up tasks in Salesforce.
A
M
S
Use Claude to summarise Act-On form submissions, create a Mojo Helpdesk ticket, and log it in Salesforce
Claude analyses incoming Act-On submissions to structure support tickets before creating structured contact logs in Salesforce.

Supported triggers and actions for Act-On and Mojo Helpdesk

Mix and match to build the exact automation you need

Act-On
Act-On Triggers & Actions
Instant
Contact marked email as spam in Act-On
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Instant
Contact opt global out in Act-On
Try it →
Instant
Contact opt global in in Act-On
Try it →
Instant
Contact is updated in Act-On
Try it →
Instant
Contact is added in Act-On
Try it →
Instant
Subscription category opt out in Act-On
Try it →
Instant
Subscription category opt in in Act-On
Try it →
Instant
Contact is added to soft bounce list in Act-On
Try it →
Instant
Subscription category is updated in Act-On
Try it →
Instant
Subscription category is deleted in Act-On
Try it →
Instant
Subscription category is added in Act-On
Try it →
Instant
CRM is disconnected in Act-On
Try it →
Instant
CRM is connected in Act-On
Try it →
Instant
Contact is added to hard bounce list in Act-On
Try it →
Instant
Automated program is stopped in Act-On
Try it →
Instant
Automated program is started in Act-On
Triggers the automation when an automated program is started
Try it →
Instant
Form is submitted in Act-On
Triggers the automation when a form is submitted
Try it →
Search contact in marketing list by email in Act-On
Searches for a contact in a marketing list by email
Try it →
Import contacts in Act-On
Imports contacts to the system
Try it →
Search contact in all contacts by email in Act-On
Searches for a contact in all contacts by email
Try it →
Create or update contact in marketing list by email in Act-On
Creates or updates a contact in a marketing list using email address
Try it →
Add contact to direct select segment in all contacts in Act-On
Adds a contact to a direct select segment in all contacts
Try it →
Create or update contact in all contacts by external id in Act-On
Creates or updates a contact using external id
Try it →
Create or update contact in all contacts by email in Act-On
Creates or updates a contact using email address
Try it →
Add contact to marketing list in Act-On
Adds a contact to a marketing list
Try it →
Mojo Helpdesk
Mojo Helpdesk Triggers & Actions
Ticket with scheduled on is created in Mojo Helpdesk
Triggers when a ticket with a scheduled date is created
Try it →
Ticket with due on is created in Mojo Helpdesk
Triggers when a ticket with a due date is created
Try it →
User is created in Mojo Helpdesk
Triggers when a new user is created
Try it →
Ticket is created in Mojo Helpdesk
Triggers when a new ticket is created
Try it →
Create ticket in Mojo Helpdesk
Creates a new ticket
Try it →
Create user in Mojo Helpdesk
Creates a new user
Try it →

What can you automate with Act-On + Mojo Helpdesk?

Streamline your marketing and support workflows by connecting Act-On and Mojo Helpdesk to handle repetitive tasks automatically.

What you can automate?
🎯
Turn form submissions into support tickets instantly
Every Act-On form submission automatically generates a new support ticket in Mojo Helpdesk without requiring manual data transfer.
📋
Capture every submitted field accurately
Map all available Act-On form answers directly into Mojo Helpdesk ticket fields instead of only transferring basic names and emails.
🔔
Alert your support team the moment tickets arrive
Notify your support staff instantly whenever a new Mojo Helpdesk ticket is created from an Act-On form submission.
🔀
Route tickets based on submitted criteria
Create priority tickets in Mojo Helpdesk when Act-On submissions indicate enterprise tier, or standard tickets for regular inquiries.
🔄
Keep contact records synchronized across platforms
Automatically update Act-On contact profiles whenever new ticket activities or user updates occur in Mojo Helpdesk.
🔍
Search and update existing contacts without duplicates
Search existing Act-On contact lists by email before creating new entries to keep your customer database clean and deduplicated.
📌
Manage ticket status changes seamlessly
Handle ticket resolutions and status updates in Mojo Helpdesk while reflecting the latest state in your Act-On records.
🔗
Extend your workflow to team communication tools
Connect your Act-On and Mojo Helpdesk flow with Slack to broadcast ticket alerts directly to your customer success channel.
And much more...

Who is Act-On + Mojo Helpdesk integration for?

Marketing and customer support teams connect Act-On and Mojo Helpdesk to eliminate manual data entry, accelerate ticket resolution, and keep lead records perfectly synchronised.

Marketing directors
Marketing directors
Customer support managers
Customer support managers
Account managers
Account managers
Support team leads
Support team leads
Sales operations specialists
Sales operations specialists
Operations leads
Operations leads
📈
Marketing directors
You're running campaigns that drive form submissions, but your support team misses critical lead handoffs because data is trapped in Act-On — this integration means every submission creates a ticket instantly and your reporting stays accurate.
Customer support managers
You need to act fast when high-value prospects request assistance, but manual ticket creation slows down response times — automating both apps means every form submission generates a ticket immediately and your agents never miss an inquiry.
🤝
Account managers
You answer to clients who expect seamless communication across their marketing touchpoints and support tickets — connecting these apps means support history syncs with marketing profiles and client updates are always visible.
📞
Support team leads
The volume of inbound form submissions is too high for anyone to keep up by hand, leading to delayed ticket creation — automating both apps means every submission opens a ticket automatically and your queue stays organised.
💼
Sales operations specialists
You own the handoff from marketing to support and depend on upstream lead data being accurate and timely — this integration means contact details flow straight into your ticketing queue without manual copy-pasting.
🛡️
Operations leads
You need a reliable audit trail across customer touchpoints and keep finding gaps between marketing forms and support tickets — automating both apps means every interaction is logged reliably and your data history remains complete.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Act-On + Mojo Helpdesk

Build and manage your Act-On + Mojo Helpdesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Act-On + Mojo Helpdesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Act-On to Mojo Helpdesk?
Frequently Asked Questions
You can connect Act-On to Mojo Helpdesk in 1 click using ready templates or ask Integrately AI to build your automation with tools like Salesforce, Google Sheets, Hubspot, Slack, Gmail, and Stripe.
Can I automatically create a Mojo Helpdesk ticket when an Act-On form is submitted?
Frequently Asked Questions
Can I connect Act-On, Mojo Helpdesk, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Act-On and Mojo Helpdesk?
Frequently Asked Questions
How does Act-On handle contact updates during ticket creation?
Frequently Asked Questions
Can Mojo Helpdesk trigger updates in Act-On contact lists?
Frequently Asked Questions
Do I need coding skills to automate Act-On and Mojo Helpdesk?
Frequently Asked Questions
Is the Act-On and Mojo Helpdesk integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Act-On or Mojo Helpdesk With 1500+ Other Apps

Act-On
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Mojo Helpdesk
Popular Mojo Helpdesk Integrations
Sync Mojo Helpdesk with project management, communication, and invoicing tools to streamline support ticket workflows.