2Chat + WhatsApp Integration

Integrate 2Chat to WhatsApp in one click, or tell Integrately AI how you want each message handled. Forward incoming messages, trigger instant replies, update records, and keep your communication channels synced automatically.

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1.
  • 2Chat
    Whatsapp call is received in 2Chat Instant
  • 2Chat
    Whatsapp group message is received in 2Chat Instant
  • 2Chat
    Participant is removed from whatsapp group in 2Chat Instant
  • 2Chat
    Participant is left whatsapp group in 2Chat Instant
  • 2Chat
    Participant is joined whatsapp group in 2Chat Instant
  • 2Chat
    Whatsapp conversation is started in 2Chat Instant
  • 2Chat
    Whatsapp message is recieved in 2Chat Instant
  • 2Chat
    Whatsapp message is send or recieved in 2Chat Instant
  • WhatsApp
    Message is received in WhatsApp Instant
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2.

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Ready Workflows Ready Workflows for 2Chat + WhatsApp Integration

Forward incoming messages, trigger instant replies, verify numbers, log contact details, and sync conversations, all in just one click.

Most popular automationsmost-popular-automations
2Chat + WhatsApp Integration

Send message from WhatsApp for new message received in 2Chat

There are many reasons why you would want to send an message in WhatsApp when a text message is received in 2Chat.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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WhatsApp + 2Chat Integration

Send message from 2Chat for new message received in WhatsApp

There are many reasons why you would want to send an message in 2Chat when a text message is received in WhatsApp.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your 2Chat + WhatsApp flow

Sync customer messages with your CRM, spreadsheets, and support tools to keep your entire team aligned. Pick a combination and activate it in one click.

2Chat
WhatsApp
+
ShopifyShopify (4)
+
Google SheetsGoogle Sheets (4)
+
HubSpotHubSpot (4)
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SlackSlack (4)
+
StripeStripe (4)
+
CalendlyCalendly (4)
S
2
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Send a WhatsApp message via 2Chat and notify Shopify customers when an order is created
Every Shopify order triggers a WhatsApp message through 2Chat and sends a confirmation via WhatsApp, keeping buyers informed instantly.
2
S
W
When a WhatsApp message is received in 2Chat, create a Shopify customer and send a confirmation in WhatsApp
Incoming 2Chat messages automatically create Shopify customers and dispatch WhatsApp confirmations.
S
2
W
Verify customer phone numbers in 2Chat when a Shopify order is paid, and send a WhatsApp message
Paid Shopify orders verify phone numbers in 2Chat and trigger WhatsApp notifications automatically.
2
C
S
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Use ChatGPT to summarise Shopify order chats from 2Chat and send a WhatsApp summary
Summarise Shopify order chats using ChatGPT and notify team members via WhatsApp instantly.

Supported triggers and actions for 2Chat and WhatsApp

Mix and match to build the exact automation you need

2Chat
2Chat Triggers & Actions
Instant
Whatsapp call is received in 2Chat
Triggers the automation when a call is received on WhatsApp
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Instant
Whatsapp group message is received in 2Chat
Triggers the automation when a message is received in a WhatsApp group
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Instant
Participant is removed from whatsapp group in 2Chat
Triggers the automation when a participant is removed from a WhatsApp group
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Instant
Participant is left whatsapp group in 2Chat
Triggers the automation when a participant leaves a WhatsApp group
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Instant
Participant is joined whatsapp group in 2Chat
Triggers the automation when a participant joins a WhatsApp group
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Instant
Whatsapp conversation is started in 2Chat
Triggers the automation when a conversation is started on WhatsApp
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Instant
Whatsapp message is recieved in 2Chat
Triggers the automation when a message is received on WhatsApp
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Instant
Whatsapp message is send or recieved in 2Chat
Triggers the automation when a message is sent or received on WhatsApp
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Send whatsapp text message in 2Chat
Sends a text message to a contact on WhatsApp
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Set whatsapp status in 2Chat
Sets the status on WhatsApp
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Update whatsapp business product in 2Chat
Updates a product on WhatsApp Business
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Search whatsapp business products in 2Chat
Searches for products on WhatsApp Business
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Set whatsapp profile picture in 2Chat
Sets the profile picture on WhatsApp
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Send whatsapp media message in 2Chat
Sends a media message to a contact on WhatsApp
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Send whatsapp group text message in 2Chat
Sends a text message in a WhatsApp group
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Send whatsapp group media message in 2Chat
Sends a media message in a WhatsApp group
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Verify if the phone number has a whatsapp account in 2Chat
Checks if a phone number is associated with a WhatsApp account
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Create whatsapp business product in 2Chat
Creates a new product for WhatsApp Business
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Create contact in 2Chat
Creates a new contact
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WhatsApp
WhatsApp Triggers & Actions
Instant
Message is received in WhatsApp
Triggers the automation when a new message is received
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Send message (using template) in WhatsApp
Sends a message using a template
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Send message in WhatsApp
Delivers a message to a designated recipient
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What can you automate with 2Chat + WhatsApp?

Streamline your messaging workflows by automating message delivery, contact creation, status updates, and multi-channel synchronization between 2Chat and WhatsApp.

What you can automate?
💬
Send automated WhatsApp messages from 2Chat triggers
Trigger instant WhatsApp responses and template messages whenever new messages or calls are received in 2Chat, eliminating manual delays.
📝
Capture every submitted chat detail and metadata
Map participant info, group updates, and message text across platforms instead of handling conversation logs manually.
🔔
Alert team members as soon as messages arrive
Notify support staff and sales reps immediately in WhatsApp or via connected channels when a new conversation starts in 2Chat.
🔀
Route conversations based on message content
Direct inquiries to different messaging flows or update specific contact statuses depending on the text received in 2Chat.
🔄
Keep contact records updated automatically
Synchronize profile pictures, business products, and contact details across 2Chat and WhatsApp without duplicate entry.
🔍
Verify phone numbers before sending messages
Check if a phone number has an active WhatsApp account in 2Chat before dispatching automated communications.
📋
Manage group participation and status events
Automatically respond when participants join, leave, or are removed from WhatsApp groups managed within 2Chat.
⚡
Extend workflows to Shopify and other business tools
Connect your messaging pair with Shopify to trigger store updates, create orders, and sync customer data seamlessly.
And much more...

Who is 2Chat + WhatsApp integration for?

Customer support teams, sales reps, and operations managers rely on this integration to streamline messaging, eliminate manual copy-pasting, and keep communication channels instantly updated.

Support operations managers
Support operations managers
Customer support leads
Customer support leads
Account managers
Account managers
Customer success teams
Customer success teams
Sales representatives
Sales representatives
Operations coordinators
Operations coordinators
📊
Support operations managers
You're tracking chat metrics in 2Chat but your downstream tracking sheets only update when someone manually logs conversations, so the row counts you're reviewing are always a few hours behind — with this integration, every new message lands in your sheets instantly and your performance data stays current.
⚡
Customer support leads
You're managing incoming inquiries in 2Chat but critical customer alerts reach your team too late because nobody is watching the queue continuously — automating both apps means every incoming message instantly triggers notifications and follow-ups so your team never misses an urgent request.
🤝
Account managers
You're conversing with clients across 2Chat channels but tracking conversation histories requires tedious manual logging, leaving clients waiting for progress updates — this integration means every interaction is instantly logged and synced so your client records remain impeccably accurate.
📈
Customer success teams
You're handling high chat volumes in 2Chat but manually copying customer details into your database leads to backlogs and missed follow-ups — automating both apps means every contact and message is processed automatically and your workflow moves without delays.
🔄
Sales representatives
You're receiving prospective customer chats in 2Chat but depend on upstream team members to manually hand over lead information before you can act — this integration means every new conversation instantly populates your CRM and tasks, allowing you to reach out immediately.
🗂️
Operations coordinators
You're reviewing communication logs in 2Chat but keep finding gaps in your historical records due to missed manual entries — automating both apps means every message and contact is captured reliably, giving you a complete audit trail.
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Why choose Integrately to automate 2Chat + WhatsApp

Build and manage your 2Chat + WhatsApp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect 2Chat + WhatsApp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Select a trigger from Google Sheets
2
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Connect Accounts
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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect 2Chat to WhatsApp?
Frequently Asked Questions
You can connect 2Chat to WhatsApp in 1-click using ready-made templates on Integrately. With support for Shopify, Google Sheets, HubSpot, and 1,500+ other apps, setting up your automated communication flow takes just minutes. You can also use Integrately AI to build custom workflows instantly.
Can I automatically send WhatsApp messages when a message is received in 2Chat?
Frequently Asked Questions
Can I connect 2Chat, WhatsApp, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for 2Chat and WhatsApp?
Frequently Asked Questions
How does 2Chat handle incoming WhatsApp messages and contact creation?
Frequently Asked Questions
Can I send template messages through WhatsApp using 2Chat triggers?
Frequently Asked Questions
How do I set up 2Chat and WhatsApp automations without coding?
Frequently Asked Questions
Is the 2Chat and WhatsApp integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect 2Chat or WhatsApp With 1500+ Other Apps

2Chat
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Connect 2Chat to CRMs, email marketing tools, and helpdesk platforms to manage customer relationships and streamline support operations.
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WhatsApp
Popular WhatsApp Integrations
Sync WhatsApp with customer support, marketing automation, and analytics tools to enhance engagement and track messaging performance.
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No popular apps found