2Chat + JivoChat Integration

Integrate 2Chat to JivoChat in one click, or tell Integrately AI how you want each contact handled. Create contacts, send WhatsApp text messages, update statuses, and log your chats automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • 2Chat
    Whatsapp call is received in 2Chat Instant
  • 2Chat
    Whatsapp group message is received in 2Chat Instant
  • 2Chat
    Participant is removed from whatsapp group in 2Chat Instant
  • 2Chat
    Participant is left whatsapp group in 2Chat Instant
  • 2Chat
    Participant is joined whatsapp group in 2Chat Instant
  • 2Chat
    Whatsapp conversation is started in 2Chat Instant
  • 2Chat
    Whatsapp message is recieved in 2Chat Instant
  • 2Chat
    Whatsapp message is send or recieved in 2Chat Instant
  • JivoChat
    Visitor's information is updated in JivoChat Instant
  • JivoChat
    Offline message is recieved in JivoChat Instant
  • JivoChat
    Chat is finished in JivoChat Instant
Arrow Right
2.
  • 2Chat
    Send whatsapp text message in 2Chat
  • 2Chat
    Set whatsapp status in 2Chat
  • 2Chat
    Update whatsapp business product in 2Chat
  • 2Chat
    Search whatsapp business products in 2Chat
  • 2Chat
    Set whatsapp profile picture in 2Chat
  • 2Chat
    Send whatsapp media message in 2Chat
  • 2Chat
    Send whatsapp group text message in 2Chat
  • 2Chat
    Send whatsapp group media message in 2Chat
  • 2Chat
    Verify if the phone number has a whatsapp account in 2Chat
  • 2Chat
    Create whatsapp business product in 2Chat
  • 2Chat
    Create contact in 2Chat

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Ready Workflows Ready Workflows for 2Chat + JivoChat Integration

Capture offline messages, create contacts, send WhatsApp text messages, and update customer statuses, all in just one click.

Most popular automationsmost-popular-automations
JivoChat + 2Chat Integration

Send message from 2Chat for new message received in JivoChat

There are many reasons why you would want to send an message in 2Chat when a text message is received in JivoChat.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your 2Chat + JivoChat flow

Keep your CRM updated, notify your support team, and trigger automated follow-ups across your business stack. Pick a combination and activate it in one click.

2Chat
JivoChat
+
ShopifyShopify (3)
+
HubSpotHubSpot (3)
+
WhatsAppWhatsApp (3)
+
ZendeskZendesk (3)
+
Google SheetsGoogle Sheets (3)
+
StripeStripe (3)
J
S
2
When an offline message is received in JivoChat, create a customer in Shopify and send a WhatsApp text message in 2Chat.
New JivoChat offline messages instantly create a customer profile in Shopify and trigger a WhatsApp text message in 2Chat, ensuring no customer request is missed.
J
S
2
When a JivoChat chat is finished, create an order in Shopify and update the WhatsApp status in 2Chat.
Finished JivoChat live chats automatically log new orders in Shopify and update your business status in 2Chat without manual switching.
J
S
2
When visitor information is updated in JivoChat, update the customer in Shopify and create a contact in 2Chat.
Keep Shopify customer profiles and 2Chat contacts instantly synchronized whenever visitor details change in JivoChat.

Supported triggers and actions for 2Chat and JivoChat

Mix and match to build the exact automation you need

2Chat
2Chat Triggers & Actions
Instant
Whatsapp call is received in 2Chat
Triggers the automation when a call is received on WhatsApp
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Instant
Whatsapp group message is received in 2Chat
Triggers the automation when a message is received in a WhatsApp group
Try it →
Instant
Participant is removed from whatsapp group in 2Chat
Triggers the automation when a participant is removed from a WhatsApp group
Try it →
Instant
Participant is left whatsapp group in 2Chat
Triggers the automation when a participant leaves a WhatsApp group
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Instant
Participant is joined whatsapp group in 2Chat
Triggers the automation when a participant joins a WhatsApp group
Try it →
Instant
Whatsapp conversation is started in 2Chat
Triggers the automation when a conversation is started on WhatsApp
Try it →
Instant
Whatsapp message is recieved in 2Chat
Triggers the automation when a message is received on WhatsApp
Try it →
Instant
Whatsapp message is send or recieved in 2Chat
Triggers the automation when a message is sent or received on WhatsApp
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Send whatsapp text message in 2Chat
Sends a text message to a contact on WhatsApp
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Set whatsapp status in 2Chat
Sets the status on WhatsApp
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Update whatsapp business product in 2Chat
Updates a product on WhatsApp Business
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Search whatsapp business products in 2Chat
Searches for products on WhatsApp Business
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Set whatsapp profile picture in 2Chat
Sets the profile picture on WhatsApp
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Send whatsapp media message in 2Chat
Sends a media message to a contact on WhatsApp
Try it →
Send whatsapp group text message in 2Chat
Sends a text message in a WhatsApp group
Try it →
Send whatsapp group media message in 2Chat
Sends a media message in a WhatsApp group
Try it →
Verify if the phone number has a whatsapp account in 2Chat
Checks if a phone number is associated with a WhatsApp account
Try it →
Create whatsapp business product in 2Chat
Creates a new product for WhatsApp Business
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Create contact in 2Chat
Creates a new contact
Try it →
JivoChat
JivoChat Triggers & Actions
Instant
Visitor's information is updated in JivoChat
Triggers the automation when a visitor's information is updated
Try it →
Instant
Offline message is recieved in JivoChat
Triggers the automation when an offline message is received
Try it →
Instant
Chat is finished in JivoChat
Triggers the automation when a chat is marked as complete
Try it →
No action is available

What can you automate with 2Chat + JivoChat?

Streamline your customer communications by automatically syncing live chat interactions, offline messages, and WhatsApp communications across your business tools.

What you can automate?
💬
Turn JivoChat offline messages into 2Chat contacts instantly
Capture website offline messages the moment they arrive and automatically create corresponding contacts in 2Chat for immediate WhatsApp engagement.
📋
Capture every submitted visitor field without manual copying
Map all available contact details and custom fields from JivoChat into 2Chat records instead of only capturing names and email addresses.
🔔
Notify the right team member as soon as a chat finishes
Trigger instant notifications and follow-up tasks the moment a JivoChat conversation concludes so no customer inquiry falls through the cracks.
🔀
Route communications based on submitted form fields
Perform different follow-up actions in 2Chat depending on specific keywords or selections submitted by visitors in JivoChat.
🔄
Keep customer profile data updated as conversations evolve
Synchronize updated visitor information between JivoChat and 2Chat automatically whenever contact details change during a chat.
👥
Add or update records instead of creating duplicate profiles
Search existing 2Chat contacts before creating new ones to maintain a clean database and prevent duplicate customer entries.
⏱️
Handle later status changes when chats are completed
Automate post-chat operations such as updating customer statuses and sending media messages when a JivoChat session finishes.
🔗
Extend your workflow to Google Sheets and other tools
Connect your core JivoChat and 2Chat setup with Google Sheets to log every interaction row automatically for team review.
And much more...

Who is 2Chat + JivoChat integration for?

Customer support teams, sales reps, and business owners managing live web chats and WhatsApp communications need this integration to eliminate manual data entry and keep customer records synchronized.

Performance marketing managers
Performance marketing managers
Customer support leads
Customer support leads
Account managers
Account managers
Operations supervisors
Operations supervisors
Sales representatives
Sales representatives
Database administrators
Database administrators
📈
Performance marketing managers
You're reviewing lead generation metrics from live chats, but your tracking spreadsheets only update when someone manually exports records, so the conversation counts you're analyzing are always hours behind — automating both apps means every new offline message lands in your sheets instantly and your reporting stays current.
Customer support leads
You need to respond to website visitors right away, but offline messages sit unwatched in your chat inbox until someone manually checks them, so response times slip — with this integration, every offline message creates a contact and triggers instant messaging follow-ups.
🤝
Account managers
You answer to clients who want immediate proof of customer engagement, but compiling chat logs by hand wastes hours of your week — integrating these apps means all interaction records sync automatically and client reporting builds itself.
📊
Operations supervisors
The volume of inbound web chats is too high for your staff to keep up with manual data entry, leading to missed follow-ups and lost leads — connecting these apps means every visitor interaction updates your systems without human effort.
🎯
Sales representatives
You own the outreach step and depend on website chat agents to hand over qualified leads, but manual handoffs cause delays — automating both apps means lead data flows straight into your messaging queue the second a chat concludes.
🗂️
Database administrators
You need a reliable, gap-free history of customer communications, but manual record creation leaves missing fields and incomplete profiles — this integration means every interaction is logged accurately across your database.
Our team

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Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate 2Chat + JivoChat

Build and manage your 2Chat + JivoChat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect 2Chat + JivoChat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect 2Chat to JivoChat?
Frequently Asked Questions
You can connect 2Chat to JivoChat in one click using ready templates or by asking Integrately AI to build the workflow. Add supporting tools like Google Sheets or Shopify whenever your support stack requires additional steps.
Can I automatically create 2Chat contacts when an offline message is received in JivoChat?
Frequently Asked Questions
Can I connect 2Chat, JivoChat, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for 2Chat and JivoChat?
Frequently Asked Questions
How does 2Chat handle contact creation from JivoChat events?
Frequently Asked Questions
How are JivoChat offline messages and chats processed?
Frequently Asked Questions
Do I need coding skills to automate 2Chat and JivoChat?
Frequently Asked Questions
Is the 2Chat and JivoChat integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect 2Chat or JivoChat With 1500+ Other Apps

2Chat
Popular 2Chat Integrations
Connect 2Chat to CRMs, email tools, and messaging platforms to manage and follow up on your multi-channel customer communications.
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JivoChat
Popular JivoChat Integrations
Sync JivoChat with helpdesk, marketing, and reporting tools to keep website interactions working across your entire business stack.
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JivoChat Integrations arrow right
No popular apps found