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    6  min read

    Slack vs Discord

    By Abhishek A Agrawal
    May 12, 2022
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      The basic difference between Slack and Discord is the target audience.

      Slack and Discord are both team chat apps. Users can communicate over text and call. However, the users of both apps differ from each other. 

      If we look at Discord, it was mainly built for gamers so they can connect with other gamers through communities and channels. But later Discord turned into a platform for all communities around the world.

      On the other hand, Slack is a team chat app mainly for business communities. It focuses entirely on the business/startup sector. 

      In this article, we compare both of these applications so you can analyse which one is for you!

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      Slack Vs Discord: Comparison Table

      FeaturesSlack Discord
      Audience EngagementFocuses on the business sectorGaming and business
      InterfaceSlack has an easy and clear interfaceA bit complicated for new users
      Video Chatting15 users – paid plan
      Up to 2 users – free plan
      Up to 25 users
      Key FeatureText chatVoice/video chat
      Theme OptionsSlack offers 20+ themesDark and Light mode
      Storage Limit10 to 20 GB per member – paid plan
      5 GB – free plan
      Unlimited
      Pricing
      • Free
      • Pro – Rs.200/m
      • Business – Rs.375.20/m
      • Enterprise – Contact sales
      • Free
      • Nitro – $9.99/m
      • Classic – $4.99/m

      Detailed Comparison of Features

      Here’s a detailed comparison of both the apps based on their features.

      Interface

      Slack and Discord both have similar interfaces. But The difference lies in the ease of use. 

      Discord is comparatively a little complicated, while Slack is simple to understand. Its interface helps users navigate through the app easily.

      In Slack, all the channels, messages, and contacts are organized on the left and conversations on the right. It lets you find any feature easily through its user-friendly interface.

      Whereas, Discord has different menus for different features. You will find the messages on the right-hand side of the app and channels on the left. 

      Because Slack is for businesses – collaboration and communication app, its interface is made accordingly. 

      Key Feature

      • Slack – has separate logins for each channel
      • Discord – one login for all channels

      Each Workspace in slack can have multiple channels, but to access them you need to log in separately in each workspace.

      🏆Winner: Slack 

      Conversations

      Discord has text and voice channels. Text channels let you message the members of the channel and chat. While voice channels let you face-time members of the channels.

      The app also allows you to set rules and permissions for members. 

      You can have a different set of rules that members need to follow in each channel. This also lets you have a private channel that not everyone can be a part of.

      Source: Discord

      Whereas, Slack has private channels, public conversations and direct messages features.

      Source: Slack

      Plus, as a key feature, both applications have thread conversations. 

      Discord didn’t have it before, but its recent update has made it available. This helps you organize and divide conversations on channels and avoid too many messages altogether. 

      In fact, it is a great feature for teams using Slack. You can easily find critical conversations from threads as it is difficult to scroll through the entire chat.

      Text and Voice Channels

      • Slack is best at text chat
      • Discord excels at voice chat

      Voice or video calling in Slack is not its best feature. It doesn’t provide much value to the user but works well with text channels. 

      Its text feature is organized, simple and allows large teams to collaborate effectively.

      Whereas, Discord’s best feature is its ability to provide seamless voice/video chat. It has a special button that lets users switch between voice and video. 

      Plus, it has customization options like

      • Echo cancellation
      • Noise suspension, etc

      Also, Slack only allow 2 users at a time during a video call in a free plan. While discord allows up to 25 users.

      🏆 Winner: Tie

      Messages and Files Search Options

      Slack, being a business-oriented communication app, has more detailed search options. It lets you search for important messages, files and data through the chats.

      In fact, you can also modify your search as per specific date, users, links, files, etc.

      Discord too has good search options, but it doesn’t provide modifications. Even though you can search the entire search history, it doesn’t match Slack’s search feature. 

      🏆 Winner: Slack

      Security

      SlackDiscord
      High-reliabilityTwo-factor authentication
      Two factor authenticationClient-server architecture
      Data encryptionPrivacy and safety modifications for servers
      SOC2, SOC3
      Workspace admin control

      🏆 Winner: Slack

      Customer Support

      Both Slack and Discord offer the same support system to their users. You can reach out to them anytime on their support page and they will provide you with 24/7 assistance. 

      You can also connect to Discord’s support through their social media channels.

      Source: Slack

      Source: Discord

      🏆 Winner: Tie

      Pricing

      Here’s how both Slack and Discord differ in their pricing plans. 

      SlackDiscord
      FreeFree
      Pro – Rs.200/mNitro – $9.99/m
      Business – Rs.375.20/mClassic – $4.99/m
      Enterprise – Contact sales

      Source: Slack

      Source: Discord

      Both Slack and Discord have free plans, but comparatively, Discord provides more benefits to free users than Slack.

      Slack limits many features like access to message history, only two users on a video call, 5 GB storage space, etc.

      Whereas Discord provides unlimited access to message history and can host up to 25 people in a free plan. 

      🏆 Winner: Discord

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      Integrations

      Everybody knows automation makes life easier and so does the work. Be it any work field, you must know the ways to automate your workflow since it helps save a lot of time. 

      But how do you do that?

      Slack and Discord both offer native integrations. You can connect these tools with other applications to automate tasks and collaborate with teams easily.

      Here are some native apps offered by Slack and Discord

      SlackDiscord
      SalesforceTwitch
      GmailYoutube
      Google driveTwitter
      Adobe creative cloudSpotify
      Cisco Webex meetingsFacebook

      Apart from the native apps, there are plenty of automation tools available in the market. Among all the tools available, Integrately is one of the best and most cost-effective. 

      It is a platform that offers ready to use Automations so a business can manage projects with ease. With more than 8 Million+ ready automation for 750+ apps, Integrately has made an initiative to support businesses in improving their efficiency.

      That means you can connect useful apps with Slack or Discord and improve productivity.

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      Conclusion

      Slack and Discord both are amazing and useful apps. However, they offer value to different communities. 

      Slack is literally focused on the business sector and it has a very clear interface as compared to Discord. It is well appreciated for its text feature and customizations.

      While Discord is mainly used by gamers. Its free version provides more features than Slack. What you can get with Discord’s free plan will be available in paid plans by Slack. 

      Both apps do great in their individual concepts, but Slack is undoubtedly much better in communication and collaboration. 

      Author - Abhishek A Agrawal
      Abhishek is the founder of Integrately, CompanyHub, and Dreamwares. He is passionate about technology and entrepreneurship. He is always looking to leverage technology for the growth of the business. He has a deep understanding of how businesses work and uses this knowledge to build products that help entrepreneurs grow their businesses.
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