3  min read

Livechat Stripe Integration: 2025 Guide

Abhishek Agrawal
By Abhishek A Agrawal
February 20, 2025
Table of Contents

    Introduction

    Do you struggle to quickly find customer invoices on Stripe when handling billing queries? This results in slow replies, chaotic situations, frustrations, and possibly errors!

    Livechat – Stripe Integration is your helper for solving these customers’ billing queries. This integration provides you with the particular customer’s invoice instantly, thereby reducing manual search.

    For any online business, LiveChat and Stripe are two important tools:

    • LiveChat delivers instant customer support through real-time, interactive conversations.
    • Stripe makes financial transactions easy for your customers.

    Here’s how you can easily connect LiveChat with Stripe—no coding required!

    How to Integrate Livechat to Stripe

    Watch our video To connect LiveChat to Stripe

    OR

    Follow these steps

    1. Sign up or log in to integrately.
    2. Search for and select the ‘Livechat’ and ‘Stripe’ apps.
    3. Select triggers and actions as per your requirement.
      Build your automation
    4. Connect your Livechat account securely with Integrately by setting the webhook URL:
      • Copy the webhook URL given in the box.
        Connect Livechat securely with Integrately
      • In the Livechat dashboard, click on the ‘Apps’ section and select ‘Automate with webhooks’.
        Settings to add webhook URL
      • Then click on ‘Add webhook’.
        Where to add webhook URL
      • Paste the copied webhook URL into the target URL field, then hit ‘Add Webhook’.
        Where to paste webhook URL
      • After adding the webhook, head back to Integrately. Click on ‘I have set this URL in Live Chat’.
        Setting webhook URL in Livechat
      • Now test your record and you are done with the steps of adding the webhook URL.
    5. To securely connect your Stripe account with Integrately, you need an API key:
      • Click on ‘Get API Key’ and login to your Stripe account.
        Get Srtripe API key
      • Head over to the ‘Developers’ menu and click on ‘API keys’ option.
        Stripe settings to get API keys
      • Click on ‘Reveal test key’ and copy the secret key once it is revealed.
        How to reveal secret test key in Stripe
      • Come back to integrately, paste the secret key in the API key field and click on continue.
        Where to paste the stripe's revealed key
    6. Map all the required fields
      Map all required fields for integration
    7. Click ‘Done? Let’s Test It’ to test your automation and then make it live.
      Test your automation

    Thus, by following these steps, you can easily integrate Livechat with Stripe.

    Frequently Asked Questions

    Does Livechat integrate with Stripe?

    Yes, Livechat integrates with Stripe using third-party tools like Integrately. With this integration, you can provide real-time solutions to customers regarding their payment queries.

    Can you integrate Livechat with Stripe for free?

    Yes, you can integrate Livechat with Stripe for free using Integrately. Moreover, the free plan will provide you only basic features while the paid plan will provide you advanced features.

    What does Livechat integration with Stripe let you do?

    LiveChat integration with Stripe lets you handle customer issues related to payments, invoices and subscriptions directly during live customer interactions.

    How much does it cost to integrate Livechat with Stripe?

    Every automation platform has a specific cost to integrate Livechat with Stripe. Integrately’s paid plans start from $19 per month while the highest plan costs $239 per month.

    Can I integrate Livechat with Stripe without the help of a developer?

    Absolutely, you can integrate Livechat with Stripe without the help of a developer. This is possible using third-party tools like Integrately which provides you user friendly automations.
    Abhishek Agrawal
    Author - Abhishek A Agrawal
    Abhishek is the founder of Integrately, CompanyHub, and Dreamwares. He is passionate about technology and entrepreneurship. He is always looking to leverage technology for the growth of the business. He has a deep understanding of how businesses work and uses this knowledge to build products that help entrepreneurs grow their businesses.

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