
Zoho Invoice Errors
Troubleshoot and fix errors that appear in your automations
Solution
This error occurs when the user has provided an invalid customer id. To avoid this simply select the existing customer id from the drop-down which fetches the information for you or create it by using create contact action and then mapping it. Once done, activate the automation.
Solution
This error occurs when the user has not provided a Tax id or Tax Exemption id not. To avoid this provide a tax id or tax exemption id from the drop-down or change the tax setting in the Zoho invoice.
Solution
This error occurs when the user has not provided an existing user in the organization from Zoho. To avoid this select an existing user in the organization while making the automation.
Solution
This error occurs when the user has selected discount before tax as false and given discount value in the line item. To avoid this simply mark discount before tax as true or keep the discount field empty in line item.
Solution
This error occurs when the user has provided a non-existing or invalid customer id. To avoid this select the existing customer id from the drop-down or create it by using create contact action and then map it. Once done turn the automation on.
Solution
This error occurs when the user has provided a non-integer value for the quantity. To avoid this simply provide a valid integer value for the quantity field.
For Example:- 32
Solution
This error occurs when the user has provided an incorrect value for the date. To solve this deactivate your automation and then provide a valid invoice date and then turn the automation back on.
For example:-
7/17/2020 12:00:00 AM
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