
Webhook / API Integration Errors
Troubleshoot and fix errors that appear in your automations
Solution
This error pops up when the Webhook request is not correct.
Follow the API documentation of the app being used and find correct the request to resolve this error.
Solution
This error occurs due to an invalid value in the authorization header or a missing authorization header in the request being sent.
To resolve this error, set the value of the authorization header to Bearer token
Solution
This error occurs when the URL to which the request is being sent does not exist or the record does not exist at the specified URL.
To fix this error, correct the URL or record identifier in the URL to fetch the record.
Make sure that the record exists for the provided URL.
Solution
This error occurs when an invalid method is being sent in the request.
Fix this issue by following the API documents for the app and correcting the value of the method field.
Solution
This error occurs when the URL to which the request is being sent does not exist or the record does not exist at the specified URL.
To fix this error, correct the URL or record identifier in the URL to fetch the record.
Make that the record exists for the URL.
Solution
This error occurs when the app to which the request is sent did not respond due to various reasons like:
1. Network issues,
2. Downtime,
3. High load,
4. Timeouts, etc.
In such cases, please check from their status page if the app is down or facing any such issue.
If the issue still persists, please contact the support team of that app.
Solution
This error occurs due to an invalid JSON body present in the request.
Please correct the JSON body to fix this issue.
Solution
This error occurs due to several reasons:
1. the URL to which the request is being sent does not exist,
2. the record does not exist at the specified URL,
3. the app to which the request is sent could not respond due to network issues, downtime, high load, or timeouts.
To fix this error,
1. check if the app is down from its status page, else
2. Correct the URL or record identifier in the URL to fetch & make sure that the record exists for the URL.
Contact the app developer team if the issue persists.
Solution
This error occurs due to an invalid method in the request being sent.
To fix this error, follow API documents for the app and correct the value of the method field.
Solution
This error occurs in either of the 2 situations -
1. Server is down, OR
2. Temporary network issue.
To resolve this error, try submitting your request again after some time.
Solution
This error occurred because you did not enter an email address or input an invalid email.
To avoid this error, provide the email address by either -
1. Mapping from a previous step, OR
2. Enter a valid email address.
Valid email address = test@example.com
Solution
This error occurred because you provided an incorrect value for the field.
To resolve this error, follow these guidelines -
1. Check if the phone number provided has the correct number of digits
2. Ensure that the phone number is in the correct format based on the country.
3. Remove any additional characters such as dashes, parentheses, spaces, or symbols.
Try entering the phone number again and ensure that it is in the correct format.
Acceptable format = [+][country code][area code][local phone number]
For Example,
Phone number = 489-6789 | Mobile Number = 94xxxxxxx9
Country = United States | Country = United States
Country Code = 1 | Country Code = 1
Area Code = 236 |
|
Valid number = +12364896789 | Valid number = +194xxxxxxx9
Solution
To resolve this error, you must provide valid values for all the required fields.
Solution
This error occurred because either you did not provide an email address or it was invalid.
To avoid this error, either -
1. Map it from a previous step, OR
2. Enter a valid email address.
Valid email address = test@example.com
Solution
This error occurred because you provided an incorrect value for the field.
To resolve this error, follow these guidelines -
1. Check if the phone number provided has the correct number of digits
2. Ensure that the phone number is in the correct format based on the country.
3. Remove any additional characters such as dashes, parentheses, spaces, or symbols.
Try entering the phone number again and ensure that it is in the correct format.
Acceptable format = [+][country code][area code][local phone number]
For Example,
Phone number = 489-6789 | Mobile Number = 94xxxxxxx9
Country = United States | Country = United States
Country Code = 1 | Country Code = 1
Area Code = 236 |
|
Valid number = +12364896789 | Valid number = +194xxxxxxx9
Solution
To resolve this error, you must provide a valid value for the said field by either -
1. Mapping from a previous step
OR
2. Selecting an ID from the dropdown menu
Solution
To resolve this error, you must provide a valid value for the said field.
Solution
This error occurs in either of the 2 situations -
1. Server is down, OR
2. Temporary network issue.
To resolve this error, try submitting your request again after some time.
Solution
This error occurs in either of the 2 situations -
1. Server is down, OR
2. Temporary network issue.
To resolve this error, try submitting your request again after some time.
Solution
This error occurred because you did not enter an email address or input an invalid email.
To avoid this error, provide the email address by either -
1. Mapping from a previous step, or
2. Enter a valid email address.
Valid email address = test@example.com
Solution
This error occurred because you have either manually entered or provided an incorrect value for the field.
To resolve this error, you must select value from either
1. The dropdown list,
OR
2. A previous step.
Solution
This error occurs in either of the 2 situations -
1. Server is down, OR
2. Temporary network issue.
To resolve this error, try submitting your request again after some time.
Solution
This error occurs in either of the 2 situations -
1. Server is down, OR
2. Temporary network issue.
To resolve this error, try submitting your request again after some time.
Solution
This error occurs in either of the 2 situations -
1. Server is down, OR
2. Temporary network issue.
To resolve this error, try submitting your request again after some time.
Solution
This error occurs in either of the 2 situations -
1. Server is down, OR
2. Temporary network issue.
To resolve this error, try submitting your request again after some time.
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