Teamwork Desk + Twist Integration

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Teamwork Desk + Twist Integration

Send Twist message for new Teamwork Desk ticket

Do you use Teamwork Desk to manage your customer support ticket and are worried about forgetting to follow-up on support ticket? Simply because you didn't receive a notification? Well, we've got some good news for you!

This Teamwork Desk - Twist integration helps you receive notifications for new Teamwork Desk tickets right in your Twist channel.

This can be a great way to keep your team updated on the latest ticket without having to constantly check your email inbox. Just set up this automation, and you're all set.
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Teamwork Desk + Twist Integration
1.
  • Teamwork Desk
    Ticket is created in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is assigned in Teamwork Desk Instant
  • Teamwork Desk
    Thread is updated in Teamwork Desk Instant
  • Teamwork Desk
    Customer sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is unassigned in Teamwork Desk Instant
  • Teamwork Desk
    Agent sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket note is created in Teamwork Desk Instant
  • Teamwork Desk
    Customer is created in Teamwork Desk Instant
  • Twist
    Message is posted in conversation in Twist Instant
  • Twist
    Comment is posted in thread in Twist Instant
  • Twist
    Thread is added to channel in Twist Instant
2.
  • Teamwork Desk
    Update customer in Teamwork Desk
  • Teamwork Desk
    Add reply to a ticket in Teamwork Desk
  • Teamwork Desk
    Remove ticket in Teamwork Desk
  • Teamwork Desk
    Search customer in Teamwork Desk
  • Teamwork Desk
    Search Ticket in Teamwork Desk
  • Teamwork Desk
    Create customer in Teamwork Desk
  • Teamwork Desk
    Create ticket in Teamwork Desk
  • Twist
    Add message in Twist
  • Twist
    Get message by ID in Twist
  • Twist
    Add thread in Twist
  • Twist
    Get comment by ID in Twist
  • Twist
    Search thread in Twist
  • Twist
    Get thread by ID in Twist
  • Twist
    Add comment in Twist
  • Twist
    Get user by ID in Twist
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